Generated by All in One SEO Pro v5.0.1.1, this is an llms-full.txt file, used by LLMs to index the site. # Experienced Settlement Agents in Perth Rezzi Trust your property transactions with our expert Settlement Agents in Perth. Contact us today for a smooth, stress-free property transaction experience. ## Posts ### [Blog](https://rezzi.com.au/blog/) **Published:** January 6, 2022 **Author:** Staff writer --- ### [The Real Cost of Buying a Home in WA (2026)](https://rezzi.com.au/the-real-cost-of-buying-a-home/) **Published:** April 10, 2026 **Author:** Ivy Molina **Content:** If you’re [buying your first home in WA](/buyers-agent-perth/), most of the focus tends to sit on one number—the deposit. And that makes sense. It’s the hardest part to save. But from where I sit, working with buyers every day through settlement, the deposit is only one piece of the picture. The real cost is usually clearer after you’ve signed the contract. Here’s what that actually looks like. ## The First Payment Comes Around Quickly Once your offer is accepted, you’re usually required to pay an initial deposit—often somewhere between $5,000 and $10,000 within the first week It’s not the full deposit, but it does catch some buyers off guard simply because of timing. At that point, things start to feel very real. ## Stamp Duty Is the One You Can’t Ignore After your deposit, stamp duty is typically the next biggest cost For first home buyers, there can be concessions depending on the price point, but it still needs to be planned early. Where I see people come unstuck isn’t that they didn’t know about it; it’s that they didn’t quite account for how much it shifts their overall budget. ## The Costs That Sit in the Background There’s a group of costs that don’t always get much attention upfront, but they’re always there in the background of a transaction. Things like: - Settlement agent fees - Landgate registration costs - Building and pest inspections - Bank fees - Adjustments for rates and levies Individually, they’re manageable. But when they all land at once, usually just before settlement, they can feel heavier than expected. ## Where Buyers Often Get Caught Off Guard: The Contract This is the part that doesn’t get spoken about enough. A lot of first home buyers assume the contract gives them more protection than it actually does, particularly around inspections. For example, a building inspection clause doesn’t mean you can walk away because the property is not in perfect condition. It usually comes down to whether there’s a structural defect. So, things like minor cracking, general wear and tear, ageing finishes, these are all quite normal, especially in older homes, and they don’t typically give you a way out of the contract. The same applies to timber pest conditions. There’s often a distinction between active issues and past damage. And that distinction matters. What this means in practice is that a fair amount of the property’s condition, particularly anything age-related, sits with the buyer. And if you’re not clear on that from the start, it can feel like the rules change midway through the process. ## Then Settlement Happens, Ownership Starts This is usually where the biggest shift happens. When you’re renting, a lot of costs sit in the background. Once you own the property, they move front and centre. You’re now responsible for: - Rates (which tend to increase over time) - Insurance - Maintenance - Repairs - Strata levies, if applicable It’s not just about whether you can afford the property today, but whether it still works for you as those costs change. ## What I See Most Often Most first home buyers don’t necessarily blow their budget. What usually happens is they adjust along the way. They might: - Stretch slightly to secure the property - Compromise on the type of home - Prioritise location over condition All reasonable decisions, but they do shape the long-term cost of owning that property. ## The One Thing I Always Suggest If there’s one practical thing to plan for, it’s a buffer. Ideally, at least a few months of living expenses, or around $15,000 set aside Not because something will go wrong, but because things do come up. And having that buffer gives you breathing room when they do. ## What It Actually Costs to Buy Your First Home Below is a practical, indicative breakdown of what first home buyers in WA are typically working with in 2026. *(These are general estimates only and will vary depending on the property, lender, and timing. It’s always worth getting tailored advice.)* Cost ItemIndicative Range (WA)When You Pay ItInitial deposit$5,000 – $10,000Within 5–7 days of offer acceptanceTotal deposit2% – 20% of purchase priceBy settlementStamp duty$0 – ~$20,000+ (depending on FHOG eligibility & price)At settlementSettlement agent fees$1,500 – $3,000Before settlementLandgate fees$200 – $500+At settlementBuilding & pest inspection~$600During due diligenceBank fees (incl. rate lock, offset)$0 – $1,000+Before settlementInsurance (home/contents)$500 – $2,000 annuallyBefore/at settlementMoving & setup costs$1,000 – $5,000+Post-settlementAdjustments (rates, water, strata)Varies ($500 – $3,000+)At settlement ## Final Thought Buying your first home is a big step. There’s always going to be a level of uncertainty in it. But the more you understand the full picture, not just the purchase price, but the costs, the contract, and the ongoing responsibilities, the more confident you’ll feel making decisions along the way. And that’s really the goal. [ Get a conveyancing quote ](/strata-management/#get-in-touch) **Categories:** Preparing To Buy --- ### [Housing Is Changing — And Strata Is Moving to the Centre of the Conversation](https://rezzi.com.au/housing-changing-strata-centre-conversation/) **Published:** February 17, 2026 **Author:** Nikki D’Agostino **Content:** ***By Nikki D’ Agostino – Managing Director, Rezzi Strata*** I attended the [UDIA WA](https://www.udiawa.com.au/) Housing Market Insights Lunch last week, and one theme kept surfacing in different ways throughout the discussion. The housing market isn’t weakening. But it is becoming more complex. Demand is still strong. Population growth is still driving need. But affordability, construction constraints, and feasibility pressures are reshaping what actually gets built — and who it is built for. For those of us working in [strata](/strata-management/) and development, this shift matters. Because increasingly, the housing conversation is not just about houses. It’s about communities, density, and long-term stewardship of buildings. Here are five observations that stood out to me. ![UDIA WA Housing Market Insights Lunch](https://rezzi.com.au/wp-content/uploads/2026/02/UDIA-WA-Housing-Market-Insights-Lunch.jpg "UDIA WA Housing Market Insights Lunch") ![UDIA WA Housing](https://rezzi.com.au/wp-content/uploads/2026/02/UDIA-WA-Housing.jpg "UDIA WA Housing") ## 1. The Market Is Strong, But It’s Moving Into a More Disciplined Phase Perth values have grown rapidly over the past five years, and the fundamentals remain solid. But growth is beginning to moderate as interest rates, serviceability, and cost of living pressures filter through. This isn’t a collapse. It’s a normalisation. What changes in this phase is behaviour. Developers become more selective. Buyers become more cautious. Projects need to stack up properly, not just ride momentum. That tends to produce better outcomes in the long run. ## 2. Affordability Is Now the System Constraint Affordability isn’t just a talking point anymore. It is shaping who can participate in the market at all. First home buyers are increasingly squeezed, and the gap between income growth and housing costs continues to widen. This is where the conversation around density becomes unavoidable. Apartments, townhouses, and well-designed strata communities are no longer secondary housing forms. They are becoming essential to keeping cities functional. The challenge isn’t whether density will increase. It’s whether we design and manage it well. ## 3. Supply Is Recovering, But the Industry Is Still Under Strain Approvals and commencements are improving, but the structural constraints remain clear: - Labour shortages - Infrastructure bottlenecks - High construction costs - Feasibility pressure One of the more interesting points raised was that construction costs are unlikely to fall meaningfully. The focus instead needs to shift to productivity, delivery models, and smarter project execution. This is where innovation in construction methods and project coordination will become increasingly important. And it’s also where operational thinking — how buildings are run after completion — needs to be part of the conversation earlier, not later. ## 4. Western Australia Is Still Early in the Density Shift Compared to the eastern states, WA is still transitioning toward medium and high-density housing. But the underlying pressures are the same: - Population growth - Land constraints - Infrastructure cost - Urban sprawl limits Density isn’t a planning theory anymore. It’s an economic necessity. And this is where strata plays a much bigger role than people often realise. Because when density increases, the long-term performance of those communities depends on governance, maintenance, financial planning, and management quality. Those things are not abstract. They directly shape people’s daily lives. Strata isn’t just administration. It’s asset stewardship. ## 5. The Next Housing Cycle Will Be Shaped by Policy and People Several macro forces are converging at once: - Migration settings - Infrastructure investment - Investor lending conditions - Tax policy - Construction sector capacity Investor participation remains a major driver of rental supply, and any tightening of credit in that segment could have immediate effects on vacancy rates and rents. At the same time, regional markets are continuing to attract migration, showing that lifestyle and affordability are becoming just as influential as proximity to CBDs. Housing outcomes today are the result of many moving parts interacting, not one single driver. ![UDIA WA Housing Market Insight](https://rezzi.com.au/wp-content/uploads/2026/02/UDIA-WA-Housing-Market-Insight.jpg "UDIA WA Housing Market Insight") ## A Personal Reflection What struck me most walking away from the lunch wasn’t any single statistic. It was the sense that housing is moving into a more mature phase as an industry. We are no longer just building dwellings. We are building communities that need to function for decades. That requires better planning, better delivery, and better long-term management. And increasingly, it requires strata to be part of the conversation earlier — not as an afterthought once the keys are handed over, but as part of how developments are designed and delivered from the beginning. Because the real test of a building isn’t how it looks on completion day. It’s how it performs five, ten, and twenty years later. [ Request a strata health check ](/strata-management/#get-in-touch) **Categories:** Uncategorized --- ### [Starting the Year Right: What Good Strata Management Really Looks Like](https://rezzi.com.au/what-good-strata-management-looks-like/) **Published:** January 6, 2026 **Author:** Nikki D’Agostino **Content:** ***By Nikki D’Agostino — Managing Director & Principal, Rezzi Strata***The start of a new year always makes me pause. In strata, it’s a natural moment to step back and ask some honest questions — not just about budgets or meeting dates, but about how a scheme is actually being supported day to day. Are decisions clear? Are owners confident? Does the building feel looked after, or are issues constantly being dealt with under pressure? I’ve worked with strata communities long enough to know that when management is done well, you feel it. And when it’s not, you feel that too. Starting the year right often comes down to one thing: having the [right strata management](/strata-management/) in place. ## Strata management is more than administration Strata management is often mistaken for admin — notices, AGMs, records, emails. Those tasks matter, but they’re only the foundation. For me, good strata management is about leadership. It’s about protecting the value of the asset, reducing risk, and supporting people who are sharing space, responsibilities, and long-term decisions. In Western Australia, where strata living and investing is such a big part of our landscape, the difference between reactive management and considered management shows up quickly. You see it in communication. You see it in levy stability. You see it in how confident owners feel about the future of their building. ## 1. Clear communication sets the tone Most of the challenges I see in strata start with uncertainty. When communication is vague, delayed, or overly technical, frustration builds fast. Good management removes that pressure by being clear and consistent from the outset. That means: - Communicating early, before issues escalate - Setting clear processes so councils and owners know what to expect - Making information easy to access - Explaining things in plain language, without jargon It’s the difference between saying “We’re looking into it” and “Here’s the process, here’s where we’re up to, and here’s when I’ll update you next.” That clarity changes the entire tone of a community. People feel informed, respected, and far more confident. ## 2. Financial leadership matters more than people realise At the start of the year, conversations often turn to budgets and levies. This is where good strata management really counts. Levies aren’t just a cost — they’re what keeps a building functioning properly over time. In my experience, strong management means helping councils: - Plan for the next decade, not just the next 12 months - Budget for maintenance instead of reacting to emergencies - Understand the long-term impact of short-term savings Keeping levies low can feel like the easy option, but it often leads to bigger issues later. Sound financial planning protects owners from unexpected special levies and supports stability year after year. Transparency is critical here too. Advice should always be independent and free from commissions or conflicting incentives. ## 3. Proactive maintenance protects everyone Every building has a lifecycle. The earlier that’s acknowledged, the smoother things tend to be. Good strata management means staying ahead by: - Tracking major assets and infrastructure - Planning preventative maintenance - Running fair and transparent tender processes - Prioritising quality work over quick fixes This approach isn’t just about maintenance — it’s about protecting the investment owners have made and giving people peace of mind that the building is being looked after properly. ## 4. People are at the centre of everything Strata isn’t just about buildings. It’s about people. Often, when someone reaches out to their [strata manager](/team/nikki-dagostino/), they’re already feeling frustrated or stressed. I believe good management starts with listening — really listening — before responding. In practice, that means: - Treating concerns with respect - Explaining decisions calmly and clearly - Helping resolve issues before they escalate People might forget the details of a problem, but they remember how they were spoken to. Respectful communication makes a real difference to how a community functions. ## 5. Integrity builds trust over time The strata industry hasn’t always earned the trust of owners, and I understand why. That’s why integrity matters so much. For me, that looks like: - No insurance commissions - Transparent procurement - Clear governance and accountability Trust isn’t something you claim — it’s something you build through consistent, ethical decisions made over time. ## Why starting the year right matters Your [strata manager](/team/nikki-dagostino/) influences far more than day-to-day operations. They shape: - Asset value - Financial stability - Community wellbeing - Long-term resilience Good strata management creates places where people feel supported, informed, and confident about what lies ahead. If the new year is a chance to reset, it’s also a chance to make sure your strata scheme has the right guidance in place. **REIWA Strata Accredited professionals. Strata Manager of the Year** [ ![Rezzi: Strata Manager of the Year Award](https://rezzi.com.au/wp-content/uploads/2026/01/Strata-Manager-of-the-year.png "Rezzi: Strata Manager of the Year Award") ](/rezzi-strata-wins-big-at-the-2025-reiwa-awards-for-excellence/) [ ![Rezzi: Strata Management Agency of theYear Award](https://rezzi.com.au/wp-content/uploads/2026/01/Strata-Management-Agency-of-the-year.png "Rezzi: Strata Management Agency of theYear Award") ](/rezzi-strata-wins-big-at-the-2025-reiwa-awards-for-excellence/) [ Request a strata health check ](/strata-management/#get-in-touch) **Categories:** Uncategorized --- ### [The First 12 Months of a New Development — What I Focus on First](https://rezzi.com.au/first-12-months-new-development-perth-strata/) **Published:** January 30, 2026 **Author:** Nikki D’Agostino **Content:** ***By Nikki D’ Agostino – Managing Director, Rezzi Strata*** I’ve been involved in enough new developments across Perth to know this much: the first 12 months matter more than most people realise. This is the year where the building either finds its feet, or spends the next few years trying to recover. It’s where financial habits are formed, expectations are set, and owners decide whether strata feels like a support system or a constant source of frustration. When it’s guided properly, things feel steady and predictable. When it’s not, everything becomes reactive, and usually more expensive than it needs to be. Here’s what I focus on in that first year, and why. ## 1. Getting the Information Out of the Box: Properly At handover, there’s always a mountain of paperwork. Manuals, drawings, warranties, certificates, all the important stuff. The issue I see isn’t missing information. It’s information that exists, but no one can find when they need it. That usually includes - Building manuals and specifications - Warranties and contractor contact details - As-constructed drawings - Fire, lift and mechanical documentation - Asset registers and maintenance schedules If this material ends up sitting in a box or on a drive no one accesses, it causes problems later, especially when something goes wrong and everyone’s scrambling. When it’s organised properly from the start, decisions are easier, maintenance is cleaner, and there’s far less guesswork. ## 2. Setting Up Service Contracts Early and Getting Them Right From day one, a new building needs servicing. Lifts, fire systems, cleaning, landscaping, it all starts immediately. What’s agreed in the first year often becomes the standard for years, so I’m always careful about how these contracts are set up early. That means making sure they’re: - Clearly scoped - Transparently priced - Independently sourced - Reviewed and monitored not just signed and forgotten If this work is rushed, you usually see it later in emergency call-outs, disputes over scope, or owners questioning what they’re actually paying for. Early structure saves a lot of noise down the track. ## 3. Defects Need a System Not Emotion Every [new building in Perth](/) has defects. That’s normal. What makes it stressful is when defects are handled without a clear process. I always push for: - One clear pathway for reporting issues - One central defects register - Professional, consistent builder communication - Regular updates to owners - Site meetings that are documented and followed up When everyone knows what’s happening and where things sit, defects stay manageable. When communication breaks down, even small issues can turn into major frustrations. ## 4. Being Honest About the Money Early First-year budgets are usually prepared before anyone actually lives in the building. That means they’re based on estimates, not real usage. Once owners move in, I always recommend reviewing those numbers sooner rather than later. Early financial work should include: - Comparing actual operating costs to the original budget - Reviewing maintenance schedules once the building is in use - Starting reserve planning early not years later - Being clear and upfront with owners about levies This isn’t about being overly cautious. It’s about being realistic. Clear conversations early help avoid resentment and surprise later. ## 5. Community Starts the Moment People Move In In my experience, community culture starts well before the first AGM. It starts with how owners are onboarded, how questions are answered, and how issues are handled in those early months. A strong first year includes: - Clear, simple onboarding for new owners - A calm, well-run first AGM - Plain-English explanations of how decisions are made - Guidance around respectful communication - Setting the expectation that strata is shared living not constant conflict When people feel informed and respected, they’re far more likely to engage constructively. ## 6. This Is Where a Good Strata Manager Makes the Difference The first year of a development isn’t just administration. It requires coordination, experience and a steady hand. This is where I see the biggest difference between reactive management and proactive leadership. A [good strata manager](/team/nikki-dagostino/) should be: - Holding the overall process together - Setting clear, realistic timelines - Communicating consistently - Flagging issues before they escalate - Supporting both the developer and owners through the transition This stage isn’t about “winging it”. It’s about guiding the building through its first real year of operation with intention. ## The Bottom Line A development doesn’t become a community when the keys are handed over. It becomes one through how that first year is managed. When those first 12 months are structured and supported: - Owners feel more confident - Budgets are easier to manage - Defects are handled calmly - Maintenance is planned, not rushed - Asset value is protected - The developer’s reputation is respected This is where good [strata management in WA](/strata-management/) isn’t just helpful — it’s essential. Steady. Practical. Collaborative. That’s how we do strata at Rezzi. **REIWA Strata Accredited professionals. Strata made simple.** [ Request a strata health check ](/strata-management/#get-in-touch) **Categories:** Uncategorized --- ### [Buying Property in WA in 2026: What’s Changing — and What It Actually Means for You](https://rezzi.com.au/buying-property-wa-2026/) **Published:** January 20, 2026 **Author:** Ivy Molina **Content:** ***By Ivy Molina — General Manager & Licensee*** If you’re [buying property in **Perth or regional WA**](/), chances are you’ve already got enough on your plate — inspections on the weekend, trying to get finance sorted, and wondering whether you’re about to overpay by fifty grand. So when people start talking about new laws coming in 2026, it’s fair to think: “Great… what now?” The short version? Buying property in WA isn’t about to become impossible. But there **are** some changes coming that buyers should be aware of — especially around ID checks and paperwork — so nothing catches you off guard at the last minute. ## So, what’s actually changing? From **2026**, Australia’s **AML/CTF laws** (that’s anti–money laundering and counter-terrorism financing) are being expanded. Up until now, these rules mostly applied to banks. From **1 July 2026**, they’ll also apply to people involved in property transactions — including **[conveyancers](/property-conveyancing-perth/), real estate agents, lawyers and accountants**. The idea is pretty simple: make it harder for dodgy money and fraud to move through the property market. For everyday buyers in WA, this mostly shows up as **more checks earlier in the process**. ## Why this matters more in WA WA already runs a bit differently to the eastern states. - There’s **no cooling-off period** once an offer is accepted - Timelines can be tight - Settlements are increasingly digital So if something slows things down late in the process, it can quickly turn into stress. These new rules don’t change how you make an offer — but they **do** affect what information you’ll be asked for, and when. ## What buyers can expect to see ### Identity checks will happen earlier Instead of everything happening right at settlement, buyers will likely need to confirm their identity much earlier on. That can include: - Photo ID - Electronic ID checks - Certified documents - Extra info if you’re buying through a trust, company or SMSF Nothing unusual — just more structured than before. ### Questions about where your money comes from You might also be asked to show where your funds are coming from. For example: - Savings - A gift from mum and dad - Proceeds from selling another property This isn’t about judging anyone. It’s just part of keeping transactions clean and compliant. ### Your conveyancer has more boxes to tick From July 2026, conveyancers will have extra obligations around: - Customer checks - Record keeping - Reporting anything that doesn’t look right For buyers, this means one thing: working with a conveyancer who’s organised and on the front foot really matters. ## What happens if you’re not prepared? In WA, delays usually show up as: - Last-minute document requests - Settlement extensions - A lot of unnecessary back-and-forth Most of that can be avoided if things are sorted early. ## The upside (because there is one) These changes are designed to: - Reduce identity fraud - Protect property ownership - Give buyers more confidence that transactions are legitimate Especially for first-home buyers, that extra layer of protection is a good thing. ## How to make it easier on yourself If you’re planning to buy in WA — now or in the next couple of years — a few practical steps help: - Get advice before your offer is accepted - Have your ID and financial documents ready - Ask your conveyancer how the 2026 rules might affect timing - Don’t leave compliance to the last week of settlement If you’re unsure, seek professional advice early. It’s far less stressful that way. ## Final word The 2026 AML/CTF reforms aren’t there to trip buyers up. They’re there to protect the market — and the people buying into it. With the right preparation and a local team who understands how WA property actually works, there’s no reason these changes should derail your plans. **Local Perth conveyancing experts. Fixed pricing, no hidden fees. Over 550 5-Star Google reviews. WA-owned and client-first.** [ Get a conveyancing quote ](/strata-management/#get-in-touch) **Categories:** Uncategorized --- ### [Celebrating Our Wins — and the People Who Make Them Possible](https://rezzi.com.au/rezzi-celebrating-wins-people-who-make-them-possible/) **Published:** December 19, 2025 **Author:** Nikki D’Agostino **Content:** ***By Nikki D’Agostino — Managing Director & Principal, Rezzi Strata*** ## Why Remote Professionals Are One of Rezzi Strata’s Greatest Strengths We’re incredibly proud to share that [Rezzi Strata](/strata-management/) has been awarded **Cloudstaff’s Strata Team of the Year 2025**, with our very own **Shaikha** receiving an individual Real Estate Award for her exceptional contribution to our clients and our business. For a boutique agency in its first year, this level of recognition is both humbling and energising. But the awards themselves aren’t the story — **the people behind them are**. At [Rezzi](/), we’ve always believed that great strata management is built on two things: - **People who genuinely care**, and - **Systems that allow them to do their best work** And a big part of that comes from a team structure that is modern, intentional, and focused on delivering value. That’s where our remote professionals come in. ![Shaikha - Cloudstaff Real Estate Award](https://rezzi.com.au/wp-content/uploads/2025/12/Cloud-Staff-Real-Estate-Award-of-the-Year.jpg "Shaikha - Cloudstaff Real Estate Award") ## The Value of Remote Professionals — More Than “Support” There’s a misconception in strata that offshore professionals are simply “admin helpers.” That belief couldn’t be further from the truth — and frankly, it undervalues an extraordinary global talent pool. Our remote professionals, engaged through our people partner **Cloudstaff**, are highly educated, highly experienced, deeply committed individuals who bring specialist skills that strengthen our entire business At Rezzi, they are: - Data analysts - Workflow coordinators - Client communication specialists - Process managers - Documentation and compliance professionals This is not “extra admin.” This is **expertise**. And it shows — in our service quality, in our speed, in our accuracy, and in the calm, structured experience we can offer owners and councils. ## Freeing Strata Managers to Do What They Do Best One of the biggest pain points in strata management across Australia is capacity. [Strata managers](https://rezzi.com.au/what-does-a-strata-manager-do/) are often: - drowning in emails - maintaining competing priorities - completing paperwork instead of strategic work - trying to be everywhere at once But strata management, at its core, is a people and property business, not an inbox management business. When our remote professionals handle the structured, process-driven components of the role, it frees our strata managers to: - return calls faster - give more personalised support - spend more time onsite - help councils plan better - focus on risk, compliance, and governance - deliver proactive, not reactive, service Our owners feel the difference. Our managers feel the difference. And our results reflect it. ## A Team Culture That Spans Countries — and Feels Like Family What we have at Rezzi is not a transactional offshore model — it’s a **deeply connected team culture** that happens to span Australia and overseas. - We celebrate wins together. - We learn together. - We solve problems together. - We treat each other with respect, humour, and genuine care. Our remote professionals are not “outsourced labour.” - They are **[Rezzi people](/team/)** — part of our voice, our service, our client experience, and our culture. - They bring warmth, intelligence, discipline, and passion to their work. - They are some of the most dedicated professionals we have ever worked with. And [our recent awards](https://rezzi.com.au/rezzi-strata-wins-big-at-the-2025-reiwa-awards-for-excellence/) are proof that the industry sees their value as clearly as we do. ## Why We’re Proud to Work With Cloudstaff Cloudstaff is our people-support partner — not an agency, not a contractor farm, but a structured, well-governed organisation that empowers global talent to thrive. Their training, professionalism, and community culture mean our team members are supported, resourced, and set up for long-term success. Working with Cloudstaff allows us to: - recruit world-class talent - offer stable, meaningful, long-term roles - maintain strong governance and data security - invest in learning and development - scale sustainably - deliver consistent, high-quality service It’s one of the best decisions we’ve made as a business. ## Changing the Narrative — And Setting a New Standard There is an outdated narrative in strata that equates “local” with “better” and “offshore” with “cheap support.” At Rezzi Strata, we challenge that. Boldly. Because the truth is: **Excellence isn’t defined by geography. It’s defined by people.** The future of strata management is hybrid, modern, technology-enabled, and global — and the agencies that thrive will be the ones that embrace this with integrity, structure, and purpose. Our awards are not just a celebration of achievement. They are evidence that this model works — and works exceptionally well. ## Here’s to the Team Behind the Awards To our incredible remote professionals: Thank you for your expertise, your dedication, your heart, and the way you show up for our clients every single day. To our strata managers and WA team: Thank you for leading with care, going above and beyond, and choosing excellence even on the hard days. To Cloudstaff: Thank you for being a partner in every sense of the word. And to our owners and councils: Thank you for trusting us and allowing us to reimagine what great strata management can look like. This is only the beginning — and we’re excited to continue raising the standard for the entire industry. [ Request a strata health check ](/strata-management/#get-in-touch) **Categories:** Uncategorized --- ### [Rezzi Strata Wins Big at the 2025 REIWA Awards for Excellence](https://rezzi.com.au/rezzi-strata-wins-big-at-the-2025-reiwa-awards-for-excellence/) **Published:** November 26, 2025 **Author:** Nikki D’Agostino **Content:** ## Rezzi Strata Takes Home Two Major Honours at the 2025 REIWA Awards for Excellence ![Awards for Excellence Image](https://rezzi.com.au/wp-content/uploads/2025/11/Awards-for-Excellence-Image.jpg "Awards for Excellence Image") ![Awards for Excellence](https://rezzi.com.au/wp-content/uploads/2025/11/Awards-for-Excellence.jpg "Awards for Excellence") We are proud to share that [Rezzi Strata](/strata-management/) has been awarded Strata Manager of the Year for Nikki D’Agostino and Strata Management Agency of the Year at the [2025 REIWA Awards for Excellence](https://members.reiwa.com.au/s/awards-for-excellence-winners). For a business in it’s first year, this recognition is a milestone that speaks to the heart of who we are, how we operate, and why we exist: to raise the standard of strata management in Western Australia through clarity, compliance, genuine care, and a deeply human approach. These awards recognise more than strong processes or professional capability – they reflect the trust placed in us by our clients, the confidence of our developer partners, and the passion of a team committed to doing strata properly. ## Built on Purpose. Powered by People. ![Built on Purpose](https://rezzi.com.au/wp-content/uploads/2025/11/Built-on-Purpose.jpg "Built on Purpose") ![](https://rezzi.com.au/wp-content/uploads/2025/11/Powered-by-People.jpg "Powered by People") Our success is the direct result of the people behind Rezzi Strata. Every workflow, every meeting, every late-night email, every difficult conversation handled with care – it all adds up. And it shows. A special thank you to: - **Shaikha**, who has been here from day one, building our systems, running our operations, and mastering strata with precision and heart. - [**Natalie**](/team/natalie-pouleris/), whose coordination, structure, and commitment to compliance keep our portfolio running seamlessly. - [**Susie**](/team/susie-oates/), who stepped in with technical strength, experience, and a steady hand, helping elevate our delivery across the board. - **Janet**, who supports our brand, communications, and backend operations with consistency and genuine care. - **Peter**, our Director, whose belief in this business and unwavering support have shaped the foundation of Rezzi Strata. And to every owner, council of owners, developer, and industry partner who has trusted us – thank you. You’ve allowed us to do our best work. ## Raising the Standard for WA Strata ![Strata Manager of the year](https://rezzi.com.au/wp-content/uploads/2025/11/Strata-Manager-of-the-year.jpg "Strata Manager of the year") ![Strata Management Agency of the year](https://rezzi.com.au/wp-content/uploads/2025/11/Strata-Management-Agency-of-the-year.jpg "Strata Management Agency of the year") Rezzi Strata was founded on a simple belief: **strata management can be done better**. - Better compliance. - Better communication. - Better financial transparency. - Better support for council members. - Better outcomes for communities. We are proud to champion transparency, no commissions, licensed trust-account governance, live financials, and a genuinely client-centric model that puts people first. These awards reaffirm that the standards we hold ourselves to matter – and that the industry is ready for more. ## What’s Next for Rezzi Strata Awards are a marker of excellence, not the finish line. We are entering our next chapter with clarity and momentum: - Expanding our commercial and mixed-use portfolio - Growing Rezzi Strata: Projects to better support developers from planning to settlement - Strengthening our offshore and onshore team to scale sustainably - Continuing our work with UDIA WA, REIWA, and industry partners to drive professional development - Investing in AI-first systems to deliver faster, clearer, and more accurate service - Building a business that lasts – for our clients, our team, and WA’s strata future We are just getting started. ## Thank You for Believing in Rezzi This achievement belongs to our entire community – our clients, partners, supporters, and the people who champion what we do. - Thank you for walking this journey with us. - Thank you for believing that strata can be led differently. - Thank you for being part of our story. Here’s to 2026, and everything we’re building next. **Categories:** Uncategorized --- ### [What Does a Strata Manager Actually Do?](https://rezzi.com.au/what-does-a-strata-manager-do/) **Published:** December 9, 2025 **Author:** Nikki D’Agostino **Content:** ***By Nikki D’Agostino — Managing Director & Principal, Rezzi Strata*** If you’ve ever lived in, or helped someone buy into, an apartment in East Perth, a townhouse in Joondalup, or one of Perth’s new mixed-use communities, you’ve probably come across strata. And with it, the question I get almost every week: ## What does a strata manager actually do? Most people assume it’s just levies and emails and occasional repair. And yes, those things matter. But good [strata management](/strata-management) runs far deeper — it shapes how confidently owners can live in their homes, how calmly councils can make decisions, and how stable the asset remains over time. So here it is, directly from me: what I really do each day, and why it matters for anyone buying, owning, or advising clients in WA. ### I keep the building compliant — so owners don’t end up with nasty surprises WA strata legislation isn’t simple, and most owners understandably don’t want to spend their weekends interpreting Acts and Regulations. My role is to translate all of that into practical steps that keep the building safe and compliant. I handle everything from renewing insurance to managing claims, maintaining accurate records, coordinating fire and electrical safety schedules, and making sure by-laws are understood and used well. Compliance isn’t glamorous, but it’s what protects owners from fines, preventable delays, and expensive reactive maintenance. My goal is always the same: no surprises. ### I manage the money — clearly, transparently, and with long-term thinking Every strata scheme operates like a small business, and I treat it with the same level of discipline. I prepare budgets grounded in real Perth costs, manage levy collection respectfully, oversee trust accounts, and deliver financial reports that owners can actually understand. Beyond the day-to-day cash flow, I also focus heavily on long-term maintenance planning — because a well-funded building ages gracefully, while an underfunded one eventually becomes a burden. For first home buyers and upgraders, who are often still adjusting to the idea of strata levies, transparent financial management can immediately reduce stress and build trust. ### I coordinate repairs and maintenance — from urgent fixes to long-term planning Perth’s climate throws everything at buildings, from the Fremantle Doctor to winter storms to intense summer sun. Issues are inevitable, and when they happen, I’m the one coordinating the response. I source good local contractors, compare quotes, prioritise urgent work, and keep everyone informed as repairs progress. But the work isn’t only reactive — I’m always looking ahead at what the building will need in the next few years, not just the next few weeks. That forward planning protects the asset, reduces costs over time, and prevents small issues from becoming costly headaches. ### I support the Council of Owners — so decisions get made properly Most Councils of Owners are made up of volunteers juggling families, careers, and everyday life. My job is to make their roles clear and achievable. I prepare agendas and minutes, guide them through WA legislation, provide context around decisions, and help them plan for the long-term health of the complex. A well-supported council leads to smoother governance, clearer communication, and far less stress for everyone involved. When people feel informed, they make better decisions — and better decisions lead to better buildings. ### I help keep the peace — because people are at the heart of strata Strata is not just about buildings; it’s about people living alongside each other. Inevitably, there will be moments when neighbours need support in navigating shared spaces and differing expectations. I spend a lot of time helping resolve noise concerns, parking frustrations, renovation questions, and pet approvals. My approach is always respectful and fair — the aim is not to enforce for the sake of enforcing, but to keep communities functioning calmly and respectfully. People genuinely want to get along; sometimes they just need a bit of guidance. ### I view strata as long-term asset management — not admin My background in commercial asset management, major Perth developments and redevelopments shaped the way I see strata. Good management doesn’t start when owners move in; it starts much earlier. I think about lifecycle costs, maintenance sequencing, risk planning, and by-laws that actually support livability. When we view strata through a long-term lens, it stops feeling like a cost and starts behaving like a safeguard — one that protects both your property’s value and your peace of mind. Owners often tell me that once they understand this shift, everything about strata begins to make more sense. ## Why this matters — especially here in WA Perth is densifying, and with that comes more strata living than ever before. Shared walls, shared assets, and shared responsibilities mean the quality of your [strata manager](/team/nikki-dagostino/) directly influences how you live, how much stress you deal with, and how well your property performs financially. My work — and genuinely, my passion — is helping people feel confident, supported, and informed as they navigate that world. REIWA Strata Accredited Professionals. Transparent reporting, local expertise. [ Request a strata health check ](/strata-management/#get-in-touch) **Categories:** Uncategorized --- ### [How much do settlement agents cost in 2025?](https://rezzi.com.au/how-much-do-settlement-agents-cost/) **Published:** December 2, 2025 **Author:** Ivy Molina **Content:** ## Article Highlights - Settlement agent fees in Perth typically range from $800 to $1,500, depending on whether you’re buying or selling and the complexity of your property transaction. - Costs vary based on property type, value, and scope of work, with buyers generally paying more than sellers due to additional coordination requirements. - Understanding the difference between professional fees, disbursements, and government charges helps you compare quotes accurately and avoid unexpected expenses. There’s a point in every property journey when excitement gives way to a single, practical question: how much is this all going to cost me? And somewhere near the bottom of that spreadsheet sits a line item called “settlement agent.” For most people, it’s a bit of a mystery. The settlement agent is that quiet professional behind the scenes — the one who makes sure the home you’ve just fought so hard to buy, or finally decided to sell, actually changes hands. You rarely see them, yet their work holds the deal together. If buying a property is a long flight, the settlement agent is the air traffic controller — watching every blip on the radar, guiding the paperwork, timing the handovers so that two parties land safely without collision. But how much does a settlement agent cost? And why do settlement agent fees vary so much from one quote to another? ## What you’re really paying for A [licensed settlement agent](/) (or conveyancer) manages the legal and administrative steps that transfer ownership of a property from one person to another. They: - Prepare, check, and lodge legal documents. - Liaise with lenders, agents, and government authorities. - Track key contract dates like finance approval and settlement day. - Make sure every condition is ticked off before the property changes hands. It sounds procedural — and it is — but beneath the process sits accountability. If something goes wrong, it’s the settlement agent who must untangle it. You’re paying for diligence, for time, for risk management. For someone to see the whole board when all you can see is your own square. ## Why settlement agent fees vary There’s no one-size-fits-all fee in WA. Each firm sets its own pricing, guided by the type of transaction, the property’s value, and the moving parts involved. ### Buyer vs seller Buying usually costs more. There’s more to chase, more to confirm, more to manage. The agent has to coordinate lenders, double-check titles, monitor inspections, and often help with first home buyer applications or rebates. Selling tends to be simpler — mostly paperwork and mortgage discharge — though even that can take unexpected turns. ### Property type A patch of vacant land? Straightforward. A classic suburban home? Middle of the road. But an off-the-plan apartment or a [strata ](/strata-management/)title property? That’s like conducting an orchestra. Developers, surveyors, lenders, shared ownership structures — the list of players grows, and with it, the cost. ### Property value Fees often move roughly in line with the property’s value. It’s not about “charging more because you’ve spent more” — it’s that property value loosely mirrors risk. Higher-value properties mean larger liabilities, stricter compliance, and more scrutiny. ### Changes in scope A good settlement agent will give you a clear quote up front. But property deals have a life of their own. A contract amendment, a finance delay, or a surprise easement can change the scope — and when it does, so can the cost. Rezzi’s quotes are transparent, but they also acknowledge reality: if the job grows, we’ll talk about it, not hide it. ## Professional fees, disbursements, and government fees Think of these as the three pockets of your settlement budget: - **Professional fees** – the agent’s service cost. - **Disbursements** – third-party expenses like title searches, certificates, and electronic lodgement fees. - **Government fees** – stamp duty and [Landgate ](https://www.landgate.wa.gov.au/)registration fees, paid directly to the government. ## What do settlement agents cost in 2025? Here’s a snapshot of what you can expect to pay for settlement agent fees in WA this year. These are indicative only — every property and transaction has its quirks. Type of Settlement Typical Range (2025) Notes **Buyer settlement** $950 – $1,500 More coordination: lenders, inspections, grants, and conditions. **Seller settlement** $800 – $1,200 Focused on document prep, discharge of mortgage, and title verification. **Vacant land** $750 – $1,100 Simpler, fewer moving parts, no inspections. **Off-the-plan / strata** $1,200 – $1,800 Complex, longer timelines, multiple stakeholders. These figures refer to professional fees. Disbursements and government fees are usually additional — and should always be itemised in your quote. ## How to compare quotes (and not lose your mind doing it) Comparing settlement quotes can feel like comparing apples to a fruit salad. Every property settlement agent slices their fees differently. So, when you’re looking at that quote, ask: - What’s included in the professional fee? - What are the disbursements, and are they estimated or exact? - What happens if the settlement is delayed or the contract changes? - Is communication part of the service, or an afterthought? A quote tells you the price. The conversation you have about that quote tells you the value. ## Getting value from your settlement agent Understanding how much settlement fees are and what influences property conveyancing fees in Western Australia helps you budget accurately and choose the right professional for your needs. The right settlement agent won’t just tick boxes — they’ll guide you through the maze. You want someone who speaks human, not legalese. Someone who will tell you when something’s wrong and what it means for you, not just quietly fix it and send an invoice. **Look for:** - WA experience and licensing - Straight answers and timely communication - Transparent quotes that outline possible changes - Genuine local knowledge and a reputation built on trust Buying or selling property is one of life’s big transitions. The paperwork might be dry, but the stakes are personal. ## The takeaway In 2025, most settlement agent fees in Perth and across WA fall between **$800 and $1,500**, depending on the complexity of your property and whether you’re buying or selling. Think of it as paying for calm — someone whose entire job is to keep a dozen moving parts in motion until, at the right moment, everything clicks into place. That’s what good settlement feels like: order from chaos, certainty from confusion, and finally, the keys in your hand. **Local Perth conveyancing experts. Fixed pricing, no hidden fees.** ## Frequently asked questions Q: Are settlement agent fees regulated in WA? No. Fees are set by each agency, which is why quotes can vary. Always get a written quote upfront to understand the total cost. Q: Can I do my own conveyancing? Technically yes, but it’s rarely wise. Settlement is a legal process bound by strict timelines. Missing one step can cause financial loss or contract termination. A licensed agent manages these risks for you. Q: Are settlement agent fees tax deductible? For owner-occupiers, no. For investors, some costs may be deductible or added to your property’s cost base for capital gains purposes. Always seek professional tax advice. Q: Do buyers and sellers pay different fees? Yes. Buyer settlements usually involve more checks and coordination, which makes them more expensive than seller settlements. Q: What’s included in a settlement quote? Usually the professional service fee and estimated disbursements. Government charges like [stamp duty](/try-stamp-duty-calculator/) and Landgate registration fees are separate. Q: How long does settlement take? Most WA settlements occur within 42 days of the contract date, but off-the-plan properties can take much longer. [ Get a conveyancing quote ](#) **Categories:** Uncategorized --- ### [When Christmas Catches Your Contract: The WA Guide to Holiday-Season Settlements](https://rezzi.com.au/settlement-over-christmas/) **Published:** November 11, 2025 **Author:** Peter Fletcher **Content:** Updated for 2025-26 period ## Article Highlights - Public holidays between 25 December and 1 January automatically push settlement dates to the next business day, potentially creating timing complications for property transactions. - Pre-settlement inspections and defect notices during the Christmas period face practical challenges, as tradies and service providers are typically unavailable for quotes or repairs. - Adding a holiday deferment clause to contracts signed in November or December can prevent settlement over Christmas complications and ensure smoother property transactions. (Applies to contracts governed by the 2022 Joint Form of General Conditions (JFGC) and [REIWA ](https://reiwa.com.au/)annexures) ## Why it matters Every December, contracts that seem watertight start to fray at the edges. When you’re planning settlement over Christmas, finance dates, inspection clauses, and settlement days that land in the week between **Christmas and New Year** look fine on paper. But in practice, they fall right into WA’s annual lull. Over this period, many **settlement-related organisations** (banks, brokers, conveyancers, and real estate agents) operate on **skeleton staff**. **[RevenueWA](https://www.wa.gov.au/service/financial-management/taxation-and-duty/contact-revenuewa)** closes completely from **24 December to 2 January**, and **public holidays** on **25 and 26 December** (Christmas Day and Boxing Day) and 1 January (New Year’s Day) remove three working days from the calendar. The **[Joint Form of General Conditions](https://reiwa.com.au/the-wa-market/resources/faqs/what-is-the-joint-form-of-general-conditions-on-the-sale-of-land/)** doesn’t pause for Christmas. **Clause 26.8(i)** states that “if something must be done by or on a day which is not a Business Day, the day by or on which that thing must be done is the next Business Day.” That simple rule quietly shifts dozens of due dates into the dreaded between-Christmas-and-New-Year netherworld — sometimes without anyone realising until it’s too late. ## The scenario ### Contract date: 21 November 2025 ### Finance due: Within 21 days of contract → 12 December 2025 ### Finance approved early: 5 December 2025 (14 days from contract) ### Settlement due: Within 21 days of finance approval → 26 December 2025 ### Per Clause 26.8(i) 26 December is a public holiday, so settlement automatically rolls to Monday 29 December 2025. ### Timber pest & building annexures: Both due within 14 days of finance approval → 19 December 2025. ### Major Structural Defect identified: Buyer issues notice on day three of the allotted three Business Days, landing Christmas Eve (24 December 2025). ## The problems **Clause 5.1–5.2: The buyer’s pre-settlement inspection window** Under **Clause 5.1(a)** of the JFGC, buyers are entitled to one inspection within five Business Days before the Possession Date (usually settlement). Those five Business Days, counting back from **29 December**, are **18, 19, 22, 23 and 24 December 2025**. That means inspections are happening right before Christmas, when sellers are cleaning, packing, and prepping for their final Christmas party in the old place — not ideal timing for anyone. And if there are repairs that arise from the pre-settlement inspection, good luck finding a tradie who’s prepared to pack up the camper trailer and come back to Perth to fix it. ## The inspection and annexure squeeze By **19 December**, buyers also need to have completed their building and pest inspections. If those reports identify **major structural defects**, the buyer can issue a notice within **three Business Days** — which falls on **24 December**. Here’s the catch: the seller then has **five Business Days** to respond (to agree to repairs or not), but because **25 and 26 December** are public holidays, those five days now spill into the week starting **Monday 29 December**. That means a seller could be forced to decide whether to repair or not without access to a single tradesperson for a quote — because most tradies are already in [Lancelin ](https://www.lancelin.com.au/)sinking red tins. That’s the real-world risk: **you can’t get the information you need to make a contractual decision.** But it gets worse. The 29th is settlement day leaving no time to complete any structural repairs. ## Who this impacts (and how) ###### For buyers - Your **inspection window** will be just before Christmas. Expect to view a home that’s decorated in an awkward mix of bonbons and packing boxes. - If a building report triggers a defect notice, it’s likely to land right as trades shut down. Repairs can’t be quoted or assessed until January. - If settlement rolls into 29 December, your lender and settlement agent may have limited support until the new year. ###### For sellers - You may be left with no time to make any repairs that arise out of a major structural defect notice while every tradie you know is on leave. - If you’re vacating for a 29 December settlement, you’ll need removalists and cleaners during the busiest — and slowest — week of the year. ###### For agents - You’re the conductor holding all of this together. - Clients rarely appreciate how “within 21 days” can turn into The Nightmare Before Christmas. - This is where proactive drafting matters — flag these issues before they become stress points. ## Drafting smarter: Keep settlements out of the Christmas-holiday gap The simplest protection is to stop them falling there in the first place. Here’s a clause you can easily add to the Special Conditions section that will tidy things up nicely. Copy to clipboard ``` If the calculated date for Settlement falls on any day from 19/12/2025 to 01/01/2026 inclusive, that date is deemed to be 05/01/2026. ``` Alternatively, write your contract with fixed dates that settle before Christmas or after the first week of the new year. ## Key takeaways ###### Check your dates early. Use a calendar, not guesswork. Anything signed from the start of November onward should be checked for how its timeframes cross the holiday gap. ###### Remember Clause 26.8(i). Non-Business Days push forward automatically. That can silently change your settlement and inspection dates. ###### Plan inspections with real life in mind. Nobody wants a final inspection in the week of Christmas Eve. ###### If defects appear, know your limits. The seller’s response period can overlap public holidays. They may have to decide without quotes — it’s a pressure point worth avoiding through date management. ###### Add a holiday clause for contracts written in November or December. It’s the cleanest way to keep everyone calm — and the file compliant. ###### Plan for the unexpected. What happens to the settlement date if finance is approved earlier than the date specified? ## Final word Christmas shouldn’t be the reason a good deal turns stressful. The **JFGC** doesn’t stop for the holidays, but your drafting can. A single clause, clear scheduling, and awareness of public-holiday rules will keep your December contracts steady — so the only surprises come wrapped under the Christmas tree. *For expert [property conveyancing](/property-conveyancing-perth/) support during the holiday period and year-round, contact the team at Rezzi.* ## Frequently asked questions Q: Is it bad to do a 30-day settlement near Christmas and New Year? Not necessarily “bad,” but it can be more complex. A 30-day settlement period that falls between mid-December and early January can be challenging due to reduced availability of key parties involved in the process — including banks, conveyancers, real estate agents, and government offices. Delays are more common during this time, so if you're aiming for a smooth and timely settlement, it’s wise to: - Confirm availability of all parties early on - Build in buffer time where possible - Avoid scheduling settlement dates between Christmas and New Year, if flexibility allows Q: Do solicitors/conveyancers close over Christmas? Each office is different, but many operate on skeleton staff or close entirely between Christmas and New Year. Even if your conveyancer is available, other parties (like the buyer’s or seller’s representatives, or banks) may not be — which can slow things down. Q: Do real estate agents close over Christmas in Australia? Similar to solicitors, most real estate offices reduce hours or close during the holiday period. Some agents may still be contactable, but it’s best not to rely on full availability unless confirmed in advance. Q: Can you settle on a public holiday? No — settlement cannot occur on a public holiday. This is because: - Banks are closed, so funds can’t be transferred - Landgate (WA’s land titles office) is also closed, so title registration can’t be processed [ Get a conveyancing quote ](#) **Categories:** Uncategorized --- ### [When Strata Fails: Why a Commercial, Safety-First Approach Is Non-Negotiable](https://rezzi.com.au/when-strata-fails-why-a-commercial-safety-first-approach-is-non-negotiable/) **Published:** November 28, 2025 **Author:** Nikki D’Agostino **Content:** This week, the world watched in horror as a massive fire ripped through a high-rise residential estate in Hong Kong’s Tai Po district. A tragic event taking 44 lives while hundreds remain missing as firefighters battle fires in multiple towers. This tragic event is gut-wrenching. It is a painful reminder that behind every “strata complex,” “block of apartments,” or “residential tower,” there are real people — families, grandparents, children — whose safety depends on compliance, expertise, oversight and unwavering standards. ## The Gravity of What Went Wrong Preliminary investigations indicate the fire spread rapidly — starting on external scaffolding, then engulfing multiple buildings. Authorities have reportedly arrested individuals on suspicion of gross negligence and manslaughter. Witnesses have described scenes of residents trapped, terrified, desperately calling for help, and families still searching for loved ones. It’s hard to read such stories and not feel the weight of loss, grief, confusion and anger. For those of us [who work in strata and property](/team/nikki-dagostino/), this tragedy should shake us — to the core. ## Why Strata is More Than Just Admin At [Rezzi Strata](/strata-management/), we treat each scheme as what it is: an asset — and more importantly, a home. When safety standards slip. When corners are cut. When compliance is ignored or weak oversight accepted. The consequences can be unthinkable. We often talk about levies, maintenance schedules, budgets, administrative tasks. But today — in light of this tragedy — I am reminded that behind those spreadsheets are lives. ### **That means:** - Contractors must be qualified, experienced and properly vetted. - Materials must meet fire-safety and compliance standards. - Any renovation or works must have rigorous scrutiny, transparent documentation and fully informed owners’ corporation oversight. - Communication with residents must be clear, timely and thorough. - Risk assessments, audits and preventive maintenance must be non-negotiables. ## A Commercial, Heart-Centred Approach Isn’t Optional — It’s Essential We adopt a commercial mindset not because we want to treat buildings as cold investments, but because we recognise the real value — and real risk — in every strata scheme. For our clients — owners, councils, developers — that means we approach every assignment with integrity, diligence and respect. We do not view compliance, safety and quality as “nice-to-have extras.” They are the foundation. Without them, nothing else matters. ## To Those Affected — Our Hearts Are With You To the people who lost homes, lost loved ones, or remain missing — our thoughts are with you. We mourn the lives lost, the communities fractured, the trauma this brings. May this tragedy awaken every strata manager, every developer, every owner corporation to double down on safety, compliance and what safe, responsible living means — because the cost of failure is too high. ## What We Stand For — And What We Promise At [Rezzi Strata](/strata-management/), our commitment is to not just manage properties — but to honour every occupant’s right to safety, dignity and peace of mind. ### We promise: - Rigorous compliance and quality standards - Skilled, ethical contractors and rigorous vetting - Transparent communication and clear owner-resident guidance - Proactive maintenance, audits and risk management - A culture that treats every home as it should be — with respect, humaneness and responsibility Because at the end of the day, strata isn’t just about structures. It’s about people. **Categories:** Uncategorized --- ### [Enduring power of attorney: don't overlook the details](https://rezzi.com.au/enduring-power-of-attorney-dont-overlook-the-details/) **Published:** January 22, 2018 **Author:** Staff writer **Content:** In this article, Les Buchbinder from Bowen Buchbinder Vilensky outlines what you need to know about using an Enduring Power of Attorney. ## What is an enduring power of attorney (EPA) An Enduring Power of Attorney is a legal document that allows you to appoint someone (known as an *attorney*) to manage your property and financial affairs in your best interests when you are unable to do so yourself. You can authorise your attorney to make property and financial decisions on your behalf either (a) at any time, or (b) only if you lose the mental capacity to make these decisions for yourself. You may wonder why you would need an attorney – can’t you make all the important decisions yourself? For the most part, yes. But there is always the risk you may suddenly become sick or injured, or need to travel at short notice. In these cases, it is useful to have someone that can legally act on your behalf, particularly in the case that a serious illness such as stroke leaves you unable to make important financial decisions for yourself. ## Why use an enduring power of attorney Having an EPA is especially relevant for property transactions, because they tend to be very time sensitive – if you are unable to attend settlement or another meeting related to a property transaction, you won’t be able to simply reschedule. This is when you’ll be glad to know there is someone back home that understands your wishes and can carry them out for you. ## Who can appoint an attorney? Any adult (over the age of 18 years) can appoint an attorney using an EPA as long as they have full mental capacity – that is, they are capable of making their own personal and financial decisions at the time of appointment. Legally, this means you must understand the nature and effect of the decision to appoint an EPA; freely and voluntarily make that decision; and effectively communicate that decision. ## Who can be an attorney? You can appoint any adult (over the age of 18 years) as your attorney, or you may appoint two attorneys if you choose. In this case, you must nominate whether they are to act jointly, meaning *both* are required to make a decision or execute documents, or severally, meaning *either* may do so without the other having to be involved. The most important factor in deciding whom to appoint is that they should be someone you trust completely – not just to be willing to act in your best interests, but also to understand your wishes and be able to competently execute them if the situation arises. The person must, of course, agree to act as your attorney. Most people choose a family member or a close friend. ## Registering an enduring power of attorney with landgate In general, once an EPA document is signed, it is legally binding: it does not need to be registered. However, when it comes to real estate transactions specifically, the *Transfer of Land Act 1893* as amended requires that your POA documents be lodged with Landgate in order for your attorney to act on your behalf. If you have a [settlement agent](https://rezzi.com.au/), it’s a good idea to leave a copy with them as well. They can help you ensure that the POA is binding and make sure everything goes smoothly at settlement. Registration with Landgate currently costs $168.70. You must lodge your POA documents within three months of signing; otherwise you will also be required to either submit a Statutory Declaration signed by the authorised person to confirm that the POA has not been revoked, or seek an order from the State Administrative Tribunal stating that the EPA is in effect. If the EPA hasn’t been lodged with Landgate come settlement, it is best for you to sign any documents yourself, just in case there is any issue with acceptance of the EPA later. However, if you are sure that your EPA is validly executed without restrictions and has not been revoked, then your attorney *can* still lawfully sign documents, including offer and acceptance, on your behalf. In this case, you must submit the EPA at the same time as the transfer of land documents (along with a Statutory Declaration, as explained above). However, as stated above, your EPA is legally valid in respect of all other property and financial matters regardless of whether it is registered with Landgate. Click here to view Landgate’s Enduring Power of Attorney Information Kit. This includes the EPA documentation as well as detailed instructions on how to fill it out. It is recommended that you [consult with a solicitor](http://www.bbvlegal.com.au/) to ensure that you fully understand the implications of appointing an attorney and that your documents are legally valid. ![Les Buchbinder - Bowen Buchbinder Vilensky](https://rezzi.com.au/wp-content/uploads/2022/12/LEs_sml1-201x300.jpg "Les Buchbinder - Bowen Buchbinder Vilensky")Les Buchbinder Bowen Buchbinder VilenskyLes Buchbinder is a Director and Solicitor at [Bowen Buchbinder Vilensky](https://bbvlegal.com.au), a mid-sized law firm in Perth, Western Australia. **Categories:** Using A Power Of Attorney **Tags:** enduring power of attorney, EPA --- ### [Residential Settlements is now Rezzi Conveyancing](https://rezzi.com.au/residential-settlements-is-now-rezzi-conveyancing/) **Published:** May 23, 2022 **Author:** Peter Fletcher **Content:** #### Residential Settlements: same great team just a new name Residential Settlements is now Rezzi Conveyancing. It’s the same team with a new name and new services Let us provide you with an all-inclusive settlement fee quote for your residential property. With over 400 5-star reviews the team at Rezzi are the perfect choice to handle your residential settlement. #### Our track record speaks for itself: ![Over 25000 Satisfied Customers Icon](https://rezzi.com.au/wp-content/uploads/2024/08/over-25000-satisfied-customers-icon.svg "Over 25000 Satisfied Customers Icon")**Over 25,000 Residential Settlements** completed in WA. ![5 Star Icon](https://rezzi.com.au/wp-content/uploads/2024/08/5-star-icon.svg "5 Star Icon")**Over 400** 5-star reviews ![Conveyancing Since 1986 Icon](https://rezzi.com.au/wp-content/uploads/2024/08/conveyancing-since-1986-icon-.svg "Conveyancing Since 1986 Icon")**Established in 1986.** We know the settlement process. ![Repeat And Referral Business Icon](https://rezzi.com.au/wp-content/uploads/2024/08/repeat-and-referral-business-icon.svg "Repeat And Referral Business Icon")Our business is based on **repeat and referral business clients.** ### Your residential settlement quote includes: ![Franca Jankowski](https://rezzi.com.au/wp-content/uploads/2022/01/franca-jankowski.png "Franca Jankowski") - **Our professional service fee.** You’ll know exactly how much we’ll charge if you choose to use us for your property settlement. - **Stamp duty.** Your quote will include the mount you’ll be required to pay for stamp duty based on the purchase price you provide. - **Landgate and government fees.** Our quote includes an itemised list of all government, statutory and third party charges. - **Verification of identity (VOI) provider charges.** We’ll provide you with a quote for VOI services such as AusPost. [ Get a settlement fee quote ](/get-quote) ### What our clients are saying ** Rated 5 out of 5 Very friendly and go out of there way to make the process as easy as possible thanks again ###### Ruth M. ** Rated 5 out of 5 Friendly professional and caring team. Won’t beat the service they provide. ###### Keary B. [ View all reviews ](/reviews) ### How our team will settle your residential property At Rezzi we like to keep things simple. Our residential settlement services are designed to make the settlement process stress-free. ![](https://rezzi.com.au/wp-content/uploads/2024/08/robust-fraud-protection-icon.svg "robust-fraud-protection-icon")###### Protection from fraud Your funds will be held in our trust account throughout the settlement. And when you send us funds we make sure that your funds are protected during the transfer process. ![Contract Review Icon](https://rezzi.com.au/wp-content/uploads/2024/08/contract-review-icon.svg "Contract Review Icon")###### Contract review Our settlement agents conduct a detailed contract review at the start of the settlement process. We then alert you let you know of anything that requires your attention. ![Expert Conveyancing Advice Icon](https://rezzi.com.au/wp-content/uploads/2024/08/expert-conveyancing-advice-icon.svg "Expert Conveyancing Advice Icon")###### Expert settlement advice Our settlement agents are on hand to provide you with expert advice throughout the settlement process. There’s no question that we can’t handle. ![Fewer Delays Icon](https://rezzi.com.au/wp-content/uploads/2024/08/fewer-delays-icon.svg "Fewer Delays Icon")###### Fewer delays Our proactive approach to the property settlement process means fewer delays and a greater chance of settling on time. ![Verification of identity provider fees icon](https://rezzi.com.au/wp-content/uploads/2024/08/verification-of-identity-provider-fees-icon.svg "Verification of identity provider fees icon")###### Verification of identity We’ll help you complete your all-important verification of identity through the most appropriate provider for your circumstances. ![Rates Adjustments Icon](https://rezzi.com.au/wp-content/uploads/2024/08/rates-adjustments-icon.svg "Rates Adjustments Icon")###### Rates adjustment Our processes ensure the rates and charges on the property are adjusted as of settlement date. ### Frequently asked questions Q: Can you do settlements outside of WA? No, we're only licensed to conduct settlements in Western Australia. Q: Do I have to attend settlement? No. We attend settlement on your behalf. Q: Do I have to attend your office? No. Our settlement documentation is 100% electronic, so there's no need to attend our office. Q: Do I have to pay upfront? No, our fee is payable on the completion of your settlement. Q: When should I appoint a conveyancer? Your conveyancer is your contract representative and therefore should be appointed as soon as your offer is accepted. Q: Are there any hidden charges? No. Our [settlement fee](/settlement-agent-fees-explained) quote is accurate for a standard settlement based on the information you provide. **Categories:** Uncategorized --- ### [Why safety should be your top priority when selecting a settlement agent](https://rezzi.com.au/why-safety-should-be-your-top-priority-when-selecting-a-settlement-agent/) **Published:** May 31, 2023 **Author:** Peter Fletcher **Content:** *Caveat emptor* – let the buyer beware. So goes the old adage, and a handful of Perth people have learnt this lesson the hard way. A recent ABC News report told the story of one such victim. An elderly pensioner was in the process of purchasing a property in Perth’s western suburbs when [internet scammers](http://www.commerce.wa.gov.au/publications/be-high-alert-scammers-target-wa-property-industry-settlement-agents-bulletin-issue-73) struck. By intercepting emails between the pensioner’s son, who was acting on her behalf, and the settlement agent, these scammers were able to access sensitive information about the purchase. And they knew exactly how to use it. The son received an email from someone whom he believed was the [settlement agent](/), stating that the settlement agency’s trust account details had changed and asking that the final payment for the property be transferred into another account. The email was convincing, and he had no reason to doubt the request. By the time anyone realised what had happened, it was too late. Over half a million dollars was gone, never to be seen again. In August, another settlement agency was stung for $25,658 in a cyber-attack. Then in September, three prospective tenants received fraudulent emails from the hacked account of a property manager, congratulating them on their successful applications and requesting payment. More than $7,000 was transferred into the scammers’ accounts, just like that. Imagine landing the home of your dreams, only to find yourself plunged into a nightmare. Make no mistake – you’re not immune. It only takes one false step to slip into the chasm of financial ruin. These hackers aren’t stupid, and telling the real from the fake isn’t as easy as you might think. Just one piece of malware can expose your email communication, and the sensitive information that goes with it. More than ever, we need to take responsibility for our own protection. These heartbreaking stories serve as a timely warning to buyers and sellers, settlement agents, real estate agents, financial institutions, and anyone else involved with property transactions. When it comes to housing transactions, a robust security protocol isn’t optional; it’s an absolute necessity. And it should be your top priority when selecting a settlement agent. You owe it to yourself and your investment to find an agent that treats the security of your transaction with the utmost care. At Residential Settlements, nothing could be more important to us. ‘Safe, simple, transparent’ – that’s our motto, and it’s one we live by. Here’s our guide to security measures you can use to keep your information and transactions safe and secure. **Physical security** Security starts in the office. Our third-floor location, out-of-hours swipe card access and monitored alarm mean physical intrusion is no easy feat! If that’s not enough, the entire building is safeguarded by an additional alarm system. Our conveyancers work from our office, so your information never leaves our system. You won’t find your conveyancer working on your file from a coffee shop where your confidential information can be stolen by a hacker using packet sniffing software. ## [![Virus Protection](https://rezzi.com.au/wp-content/uploads/2023/05/virus-protection.jpg "Virus Protection")](/wp-content/uploads/2023/05/virus-protection.jpg) **Strong passwords** Our computers are protected with premium password management software. You won’t find passwords scrawled on sticky notes, written on the inside cover of a diary, or in filing cabinets. And our passwords are extremely long and complex, making our computers very difficult to hack. **Digital file storage** Settlement agents are required to store files for at least six years after settlement. That’s six years your file is in their possession, so it makes sense to know where and how your sensitive data is being stored. Is it safe from theft? Could it be destroyed by fire? Who can access it? After settlement, we scan every last page of your file and store it on our server with access restricted to only those who need it. Once the file is scanned, all paper is destroyed using a professional records destruction service. Your file will never be stored in a home garage, spare bedroom, or self-lock storage facility. ## [![Strong Passwords](https://rezzi.com.au/wp-content/uploads/2023/05/strong-passwords.jpg "Strong Passwords")](/wp-content/uploads/2023/05/strong-passwords.jpg) **Virus protection** We keep your confidential information safe and sound with effective, up-to-date virus and malware protection and multiple backups per day. **Two-factor authentication** We take email security seriously and that’s why we’ve implemented two-factor authentication (2FA) on our email logins. This means a password isn’t enough to gain access – a passcode, sent to a device controlled by the user, is also required. Rest easy knowing that all email correspondence is private and confidential. Even if you’re using snail mail, our PO Box means scammers have less chance of intercepting sensitive information. We go even further with our trust accounts, using an encryption device that authenticates our connection with the bank to deliver a third level of protection. Our website, too, has multiple layers of security. Most importantly, our website includes an SSL (Secure Sockets Layer) certificate. SSL is the industry standard technology for protecting the integrity and privacy of the connection between our web server and your browser, ensuring an extremely low risk of [identity](/verification-of-identity-requirements/) theft. Our website also has advanced intrusion detection and prevention methods operating 24/7. Of course, all this is very well, but you also need to know you can trust the people that are handling your information. That’s why we’re absolutely rigorous about who we employ, and our licensee shares our open-plan office to provide direct oversight. All prospective employees are required to provide a WA police clearance certificate and multiple references, and we conduct monthly one-on-one meetings with every team member. We only employ the best, so you can rest easy knowing your information is completely safe within our walls. On their own, none of these layers is particularly impressive. But together, they constitute a state-of-the-art security system that actively protects your private information. We are constantly reviewing our risk and crisis management processes to be sure that even if our building burned down, we’d be back up and running within hours. But you can never be too careful, and our $5 million professional indemnity insurance policy is in place so that if the worst were to happen, we’ve got you covered. It goes without saying that you should never share financial information over an unsecure connection, least of all when we’re talking about transactions of this magnitude. Question your settlement agent thoroughly about their security protocols – give them the third degree if you have to! And if you’re not sure whether their security is good enough, it probably isn’t. Don’t put your investment and your future at risk. Find a settlement agent that values the security of your investment as much as you do. **Categories:** Company News --- ### [Verification of identity (VOI) requirements – don’t leave it to the last minute.](https://rezzi.com.au/verification-of-identity-requirements/) **Published:** May 30, 2023 **Author:** Peter Fletcher **Content:** **Within Australia, the stringent requirements surrounding a seller’s verification of identity (VOI) makes early preparation and collation of the necessary documents key factors to ensure a smooth settlement process and avoid delays.** An archive case demonstrates both the critical nature of early preparation and the **importance of having all of the relevant identification documents close at hand prior to settlement**. In this instance, a lost marriage certificate meant that a client couldn’t satisfy the VOI requirements, **leaving her unable to proceed to settlement and threatening to cost her thousands of dollars in penalty interest**. Our seller, Eva Spritz, (not her real name) purchased a local property before marrying overseas and changing her name to Eva Lancaster. Once married, she obtained a British passport in her new married name, Eva Lancaster. Unfortunately for Eva, sometime after her marriage date and before returning to Australia to sell her property, her marriage certificate was accidentally destroyed, leaving her with only a photocopy of the certificate. However, to sell her property, Eva needed to satisfy Landgate’s VOI requirements and therefore provide all documentation as listed in one of five specific categories as distinct from the simpler 100 point ID check used by her listing agent. But because the Certificate of Title and her passport were registered in different names, **she was required to provide an original or valid** marriage certificate or change of name document. With no marriage certificate, Eva couldn’t satisfy the VOI requirements, leaving her unable to settle. **To solve the problem**, we applied to the relevant authorities in the UK, requesting to have the marriage certificate re-issued. Even though this can take up to 6 weeks, we were able to have the process expedited. With the arrival of the new marriage certificate, Eva was able to settle on the last day of the grace period, avoiding $200 per day in penalty interest. This situation **could have been avoided if her real estate agent **had notified Eva of Landgate’s specific VOI documentation requirements whilst completing the 100 point ID check with her- especially since her driver’s license and passport were registered in different names. By pre-identifying this issue, **her agent could have then made her O & A conditional upon her obtaining the necessary documentation**.**** What we can learn from Eva’s story are these key points: **1. Landgate’s VOI is based on two mandatory requirements:** – Identity Document Production: production of original and valid identity documents from one of five pre-set categories, and – Visual Verification of Identity: a visual ‘face to face’ comparison of the photograph on the identity documents to the client. **2. There are five categories of identification documents accepted:** (We prefer the “strongest” form of verification as requested in categories 1 and 2.) Category Minimum Document Requirements: 1. Australian passport plus australian drivers licence or australian proof of age card with photo 2. Australian passport plus birth or citizenship or descent certificate or resident visa (with change of name or marriage cert if necessary) plus medicare or centrelink or department of veteran affairs card. 3. Australian drivers licence or australian proof of age card with photo plus birth or citizenship or descent certificate or resident visa (with change of name or marriage cert if necessary) plus medicare or centrelink or department of veteran affairs card. 4. Declaration of identity plus birth or citizenship or descent certificate or resident visa (with change of name or marriage cert if necessary) plus medicare or centrelink or department of veteran affairs card. 5. Foreign passport plus visa plus current rates notice for the property issued by local government and drivers licence (if verification conducted in australia) **3. The following documents require VOI to be completed:** Transfer of Land, Mortgage, Request for Duplicate Certificate of Title, Replacement Duplicate Certificate of Title, Transmission, Survivorship, Power of Attorney **4. VOI must occur immediately prior to the execution of the required document (such as a Transfer of Land).** **5. Real estate agents are not required to carry out VOI** – however they are still required to follow the procedures set by their office in relation to completing a 100 point ID check at the time of listing a property. How will you handle VOI requirements next time you list a property? *Image by [Rafael Anderson Gonzales Mendoza](https://www.flickr.com/photos/andercismo/2349098787/) via Flickr.* **Categories:** Verification Of Identity (VOI) **Tags:** identity checks, Selling --- ### [It’s Time to Tackle the Unlicensed Buyer’s Agent Problem](https://rezzi.com.au/its-time-to-tackle-the-unlicensed-buyers-agent-problem/) **Published:** June 27, 2025 **Author:** Peter Fletcher **Content:** Buying a property is one of the most financially significant moments in an Australian’s life. But there’s a growing blind spot in how we regulate those who represent property buyers — and that blind spot is unlicensed buyer’s agents. Every day, consumers are placing trust in individuals who appear professional, but who aren’t licensed to provide real estate services in any Australian jurisdiction. They’re negotiating deals, influencing major decisions, and collecting payment — all without the legal safeguards that come with licensing. This matters. It undermines consumer protection, erodes public trust in the real estate profession, and places licensed professionals at a commercial disadvantage. That’s why I’ve written a proposal to strengthen the regulation of buyer’s agents in Australia. It outlines a set of clear, practical reforms designed to close regulatory loopholes and support licensed, transparent, professional practice. You can download the full proposal here. But first, here’s a summary of what’s going on — and how we fix it. ## **What’s the Problem?** While comprehensive national data is limited, industry observers estimate that buyer’s agents are involved in 5–10% of Australian property transactions, with much higher use in competitive markets like Sydney and Melbourne. But as demand for buyer’s agents has grown, so too has the number of unlicensed operators — some interstate, others offshore — acting outside the law. They often: Present professionally online Omit licensing information Operate across state lines without regulatory clarity Request payment via settlement without proper documentation This activity is increasingly common in social media forums like AUS Property Investors, where individuals promote themselves as buyer’s agents without appearing on any licensing register. Enforcement is fragmented. Each state and territory runs its own licensing system, with varying standards and levels of responsiveness. There is no national public register. No consistent way to report concerns. No clear consumer guidance. And most buyers assume — wrongly — that anyone using the title “buyer’s agent” is licensed. ## **Why It Matters** This lack of regulation carries real risks: - Consumers may be misled and have no legal recourse if things go wrong. - Licensed professionals are undercut by those not held to the same standards. - The profession loses credibility, making it harder to raise standards and build trust. Worse still, with Tranche 2 Anti-Money Laundering (AML/CTF) reforms on the way, the current system leaves a dangerous enforcement gap. Real estate professionals will soon be required to verify customer identities and monitor suspicious activity. That can’t happen if key players in a transaction are invisible to regulators. ## **What the Proposal Recommends** The proposal includes seven key reforms that work together to deliver a stronger, more transparent framework. **1. Elevate Buyer’s Agent Status in Industry Bodies** Buyer’s agents are often treated as second-class members in industry organisations. They’re rarely featured in awards, training, or promotional content. This reform calls on REIs to make buyer’s agents visible and valued, giving individuals something to aspire to — and a reason to stay accountable. **2. Create a National Public Register of Licence Holders** A federated national register, fed by state licensing bodies, would let anyone verify an agent’s licence in seconds. It would also provide a simple way to report unlicensed activity. Other countries have similar systems — New Zealand’s REA public register and the U.S. NMLS for mortgage brokers show what’s possible. **3. Record All Agent Involvement on the Contract of Sale** If a licensed agent is acting in a transaction — whether as a seller’s agent or buyer’s agent — their details should be listed on the contract. This adds transparency and allows regulators to follow up if needed. **4. Prevent Unlicensed Activity and Support AML/CTF Compliance** Introduce what I call the “No Facilitation Rule.” Selling agents and conveyancers must take reasonable steps to confirm that any person claiming to be a buyer’s agent is licensed. If they’re not, they must advise the client that no payment is required — and report the activity. This aligns with AML/CTF obligations and helps plug enforcement gaps. **5. Legislate the Mandatory Display of Licensing Information** If you offer real estate services online, you should be required to clearly display your licence number and jurisdiction. No more anonymous Facebook profiles or vague websites. If you’re licensed, show it. If you’re not, don’t pretend you are. **6. Strengthen Government Enforcement** Governments must act on their responsibility to investigate and prosecute unlicensed operators. That includes proactive monitoring of digital platforms and co-ordination across jurisdictions. LinkedIn and Facebook shouldn’t be a safe haven for unlawful activity. **7. Raise Public Awareness** The public must be educated about the risks of unlicensed agents — and how to check credentials. A national campaign, jointly funded by governments and REIs, could go a long way toward empowering buyers. ## **Why These Changes Matter** Implementing these reforms would deliver meaningful benefits: - **Protecting Consumers:** Buyers get advice from licensed professionals, backed by insurance, complaint pathways, and a code of conduct. - **Raising Standards:** Professionals are encouraged to undertake training and engage in the industry — not operate in the shadows. - **Leveling the Playing Field:** Licensed agents are no longer undercut by unregulated operators. - **Improving Enforcement:** With clearer rules and reporting tools, regulators can act faster and more effectively. - **Future-Proofing the Industry:** Aligning with AML/CTF Tranche 2 reforms makes the industry stronger and more resilient. ## **A Way Forward** None of these reforms are radical. Most are incremental, practical, and achievable with modest effort and strong leadership. The proposal recommends forming a national working group of REIs, regulators, and practitioners to prioritise and implement the changes collaboratively. This isn’t about over-regulation. It’s about protecting buyers, supporting professionals, and lifting standards across the industry. ## **Final Thought** If we do nothing, the problem grows. If we act together, we can close the loopholes and build a profession that’s respected, trusted, and future-ready. You can download the [full proposal here.](https://rezzi.com.au/wp-content/uploads/2025/06/Strengthening-Trust-in-Property-Transactions.pdf) I’d love your thoughts. **Categories:** Uncategorized --- ### [RCDs, smoke alarms and electrical safety – compliance alert reminder](https://rezzi.com.au/electrical-safety-compliance-alert-reminder/) **Published:** February 24, 2015 **Author:** Peter Fletcher **Content:** **Western Australian state law requires that every dwelling must have the following in place before being sold or rented:** 1. A minimum of 2 residual currency devices (RCDs) plus 2. At least one hard-wired smoke alarm, depending on the layout of the property. In fact, due to the importance of this [mandatory requirement](https://rezzi.com.au/rcd-smoke-alarm-regulations/), we have covered this subject in some previous articles. However, we have found that not all homeowners/sellers understand the implications of these laws nor appreciate the severity of penalties for non-compliance when it comes to electrical safety. This was illustrated in a recent case where a client, Ms. Ramsay, (not her real name) incorrectly assumed that her property’s RCDs were compliant when she put her older style unit up for sale and potentially exposed herself to being hit with thousands of dollars in penalties. In this instance, our seller had indicated to her agent that all RCDs and Smoke Alarms were correctly installed and in line with current legislation at the time of listing. Once an o&a was accepted on the property, the seller decided to address some maintenance issues in her unit to comply with the “good working order clause”. All was progressing well towards settlement however, it was only when she hired an electrician to fix an unrelated problem with her outdoor lighting that she discovered that there was an issue with the existing RCD installation and to make matters worse, that some previous “out of hours work” she had done by an electrician friend put her at risk of incurring some hefty penalties. Fortunately she was able to have the issues with the RCDs rectified and correct the “unauthorized electrical work” on her property during the settlement period, well before the final inspection. With all in working order, she was subsequently able to gain an authorized Electrical Safety Certificate in time for settlement. This case again highlights the ongoing importance for agents to be consistent and thorough when approaching RCD, Smoke Alarm and Electrical Safety compliance and we recommend all sellers are made aware of the following: 1. It is their responsibility to ensure that RCDs and Smoke Alarms are compliant and as settlement agents, we request sellers sign a declaration to confirm the correct devices are installed. These should be professionally checked and compliance should not be assumed. 2. A minimum of 2 RCDs protecting all power and lighting circuits must be fitted to a residential property before it can be sold and the transfer of title can take place. Penalties of up to $15,000 apply if RCDs are not fitted and the land title is transferred to another party. 3. Hard wired smoke alarms must be installed on a dwelling prior to settlement and failure to comply could result in fines of up to $5,000. 4. **By having compliant RCDs and smoke alarms in place well before settlement, sellers also protect occupants from the risk of electrocution.** **Categories:** The Sale To Settlement Process --- ### [Why adequate pool fencing is essential for settlement](https://rezzi.com.au/why-adequate-pool-fencing-is-essential-for-settlement/) **Published:** October 15, 2013 **Author:** Peter Fletcher **Content:** **A recent settlement case has served as a reminder of the importance of adequate pool fencing.** Under the Building Regulations 2012, every owner and occupier of premises with a pool containing water more than 300mm deep must ensure there is suitable fencing around the pool. The fence can be made of any durable material but must adhere to certain requirements. For example, the fence must be a minimum of 1200mm high, must be clear of climbable objects, and must not have spaces of more than 100mm between vertical slats or poles.\* The laws are intended to prevent young children from drowning, and since 2006, it is the seller’s responsibility to ensure the pool fencing meets requirements before settlement. **In a recent settlement case, our client was selling a home with an outdoor building that contained a spa.** In the contract, the seller acknowledged that the building wasn’t council approved, and the buyer agreed to accept the unapproved building. Later, however, it was revealed that the spa was not adequately fenced. The seller had assumed that this did not need to be fixed, as the fact that the building wasn’t approved had already been disclosed. However, it was only the building that had been disclosed, and not the inadequate spa fencing. Settlement could not occur until the fencing was made compliant. The time taken to organise or install pool fencing could easily delay settlement. Fortunately, the settlement period in this case was an unusually long one, and the seller was able to have the fence brought up to standard before settlement date. **To avoid settlement delays or unnecessary hassle, ensure that pool fencing complies with regulation before settlement.** If you’re an agent and the seller wants to sell a property with unsuitable fencing as-is, advise the buyer to seek legal advice before signing the contract. Owning a pool with inadequate fencing may expose the buyer to the risk of fines and may make the buyer responsible for endangering children’s lives. *\*See the [Building Commission’s website](https://www.buildingcommission.wa.gov.au/consumers/swimming-spa-pools "WA Building Commission: Swimming and Spa Pools") for full details of pool fencing regulations.* Image by [Colombia\_Travel](https://www.flickr.com/photos/colombia_travel/4727980678/ "Colombia Travel's photo on Flickr") via Flickr. **Categories:** Disclosure Of Material Facts **Tags:** case study, Regulations, swimming pools --- ### [Top 5 tips for first homebuyers](https://rezzi.com.au/top-5-tips-for-first-homebuyers/) **Published:** February 17, 2010 **Author:** Peter Fletcher **Content:** The property market can be a daunting place for [first homebuyers](https://rezzi.com.au/im-a-first-home-buyer-so-what-happens-now/ "I’m a First Home Buyer, so what happens now?") but with the right preparation and a bit of knowledge you can achieve rewarding outcomes. Here are a few tips that will make the process of buying your first home smoother. **Research!** The key to making wise real estate decisions is research. Arming yourself with knowledge can ease the process and prevent you from making a costly mistake. - Learn as much as you can about the real estate market - Research the suburbs you’re interested in and keep track of what other properties have sold for - Keep an eye on interest rate information - Get clued up on the government’s first home buyer grant - Find out about other relevant government incentives **Get your finances sorted** Your finances need to be in order before you even think about purchasing a property. Having a clear idea of how much you can spend will dictate your monthly repayments and the deposit you’ll need. Remember – the more deposit you have, the less you’ll need to borrow which means you’ll be paying off your first home sooner. It’s also a great idea to talk with a [mortgage broker](https://www.loanmarket.com.au/find-a-broker/) or your bank manager to get some professional advice – an objective outsider can suggest things you may not have thought about. Once you’ve established a budget, getting a home loan pre-approved will ensure the home buying process moves along quickly and easily. It also takes away the possibility of spending more than you can afford. **Finding a home** Once your finances are sorted you can begin the search for your new home. Some important things to consider are: - Price – make sure you stick to your budget - Location, location, location - Proximity to amenities, schools and public transport - The type of property (an apartment, house or villa for example) - Condition – are you looking for a “fixer-upper” or something new? - The surrounding neighbourhood Finding the right first home may take time so don’t expect to find something straight away. Buying a home is the biggest financial decision you’re likely to make. Don’t feel pressured to buy the first property you look at. **Don’t forgo the inspections** A costly, yet easily avoided mistake is not getting a building report or pest inspection done prior to making an offer on a property. While you’ll need to spend some of your budgets to get these inspections carried out it’s well worth knowing about any potential problems up-front. **Beware of extra and hidden costs** Hidden costs, or ones that aren’t fully known until later in the buying process, can catch some first homebuyers off guard. Make sure to set aside some money for costs such as – - Government fees - Stamp duty - Legal and conveyancing fees - Property valuation fees - Insurance - Moving costs - Connection of utilities - Council rates What tips can you share from your first home buying experiences so far? **Categories:** Preparing To Buy --- ### [Settlement agent fees explained](https://rezzi.com.au/settlement-agent-fees-explained/) **Published:** March 29, 2022 **Author:** Peter Fletcher **Content:** If you’re buying or selling land or property, you’ll be aware that you’ll be required to pay settlement agent fees. But when you break it down, there may be more fees than you realise! The following provides an overview of what settlement agent fees you should prepare for. ## What is a settlement agent fee ![Settlement Fee](https://rezzi.com.au/wp-content/uploads/elementor/thumbs/Untitled-design-36-qs7j57t5050ukcnw9utdvmu6qerewc4j6mua1r92js.jpg "Settlement Fee") The settlement fee is the amount you pay your agent for their work with regard to the settlement. Some agents charge a fixed fee, while others charge based on the value of the transaction. The fee is usually greater for a purchase transaction than for a sale, because there’s more work involved. It’s wise to shop around before deciding on a settlement agent. Talk to a few different agents about your specific circumstances and ask for a quote. Compare their fees carefully and make sure you’re getting a fair deal. It’s also important to choose someone you feel comfortable with, because you’ll be liaising with them quite a bit throughout the process of settlement. ## What’s included in a settlement agent fee? ###### Your agent will: - Assess the contract to make you aware of any potential risks, point out anything out of the ordinary, and follow through on any contract conditions. - Conduct a title and plan search to obtain all the necessary paperwork for the Transfer of Land – note that this doesn’t include the fees associated with obtaining these. - Provide guidance on how to manage any existing mortgages or encumbrances. - Communicate with your bank, broker/lender, and any other parties as needed to get all the necessary documents completed in time. - Book and confirm the settlement date, and attend the settlement. - Provide you with a final settlement statement and stamped contract. - Adjust rates and taxes and arrange payment of any outstanding fees. ###### If you are the purchaser, your agent will also: - Attend to assessing your contract for stamp duty - Complete an Electronic Advice of Sale (change of ownership) - Provide copies of relevant documents to your broker/lender - Provide relevant replies from rating authorities - Perform a post-settlement land registry search to ensure the title is registered in your name. If you are a seller, you should discuss with your agent exactly how and when funds will be managed – that is, how and when funds will be deposited into your account and whether your settlement agent will pay your real estate agent’s commission out of those funds, or whether you’ll need to take care of that yourself afterwards. Of course, you also have the right to expect that your agent will be available for professional advice via phone and email, and that they will make every effort to keep you up to date every step of the way. [ Get a settlement fee quote ](/get-quote) #### Are settlement agent fees regulated? As of February 2016, settlement agents are free to set their own fees with no maximum limit. However, they are bound to: ![Bill: Rezzi](https://rezzi.com.au/wp-content/uploads/elementor/thumbs/Untitled-design-5-qs7j57t5050ukcnw9utdvmu6qerewc4j6mua1r92js.png "Bill") - Provide you a written costs disclosure, including all fees, commissions, charges and general disbursements, prior to entering into any agreement. - Exclude from the costs disclosure any statutory or other costs payable on your behalf, including tax, duty, fees, levies and other charges payable under law; fees payable to financial institutions; or third-party commissions (though it is good practice for your agent to provide you with details of these additional costs). - Adhere to the amount agreed in the disclosure unless there is a significant, unforeseen change in the scope of the work. In this case, the additional amount must be reasonable under the circumstances. - Inform you in writing of any change to the agreed amount and confirm with you that you still wish to retain them as your agent before proceeding. #### ‘Hidden’ settlement fees Some transactions require further work, and this can’t always be anticipated right from the outset. Often, issues can unexpectedly arise in the course of settlement, and in these cases, additional fees may apply. But you can avoid surprises by planning ahead and understanding the potential complications. ###### Extra fees often apply for settlements: - of a private purchase or sale (for preparation of an Offer and Acceptance) - of deceased estate - of property where the title cannot be located - of subdivided property, if titles haven’t been issued appropriately - of property registered under a name that has since been changed - involving contracts with special clauses, addenda or caveats - requiring preparation of a Power of Attorney in relation to the property - involving division or allocation of funds, or Transfer of Land to third parties - of purchases involving trusts, superannuation funds or corporations - involving property seizure and sale orders - involving transfer of leases - involving communication and couriering to a buyer or seller who is overseas - including home visits or extended office visits. [ Get a settlement fee quote ](/get-quote) ![Accumulate](https://rezzi.com.au/wp-content/uploads/elementor/thumbs/Untitled-design-37-qs7j57t5050ukcnw9utdvmu6qerewc4j6mua1r92js.jpg "Accumulate") #### General office disbursements ‘Disbursements’ refers to office costs incurred by your settlement agent in the course of completing your settlement. This generally includes costs for postage, phone calls, faxes, printing, and so forth. Any transaction service fees charged by Property Exchange Australia Ltd (PEXA) also fall into this category. Offices may charge a fixed amount for these disbursements, or they may charge on a per-item basis. Other agents prefer not to charge separately for office disbursements and include office costs in their overall fee or charge only for the most significant costs, such as payment for couriers or express delivery. #### Government, statutory and financial institution charges These aren’t required to be included in a cost estimate, but most agents will provide you with a list of expected costs to help you with budgeting. Typical additional fees include: ![Government Statutory And Financial Institution](https://rezzi.com.au/wp-content/uploads/elementor/thumbs/government-statutory-and-financial-institution-qs7j57t5050ukcnw9utdvmu6qerewc4j6mua1r92js.jpg "Government Statutory And Financial Institution") - Landgate search and lodgement fees - Government enquiry fees, such as charges by the water provider and local council for the provision of details of outstanding rates and orders and requisitions - Stamp duty (for buyers), to a value dependent on the sale price and intent to live in the property. Some concessions and exemptions are available, particularly for first home buyers. - Loan establishment fees (for buyers) or discharge fees (for sellers) - Mortgage insurance (for buyers), if you are borrowing a large percentage of the property’s value - Costs associate with verification of your identity - Rates and taxes for the period you will own the property. [ Get a settlement fee quote ](/get-quote) And, of course, it’s important never to enter into any large transaction without also having a full understanding of the ongoing costs that it will entail – bank fees, interest and repayments; land tax and/or owners’ corporation fees; utilities and maintenance… the list goes on! If you’re still not clear on exactly what’s involved in settlement or what costs you may incur, please contact us here at Residential Settlements to talk about it in person. If you’re looking for professional assistance with [property conveyancing in Perth](/property-conveyancing-perth) or [buyers agent](/buyers-agent-perth/) services, we’re here to help. [Request a quote](/property-conveyancing/#get-quote-form) or give us a call at the following number: [1300 001 358](tel:1300001358). Our experienced team is ready to guide you through the process and provide you with the support you need for a successful outcome. **Categories:** The Sale To Settlement Process --- ### [Passionately pink party 2023](https://rezzi.com.au/passionately-pink-party-2023/) **Published:** November 2, 2023 **Author:** Peter Fletcher **Content:** ![NBCF](https://rezzi.com.au/wp-content/uploads/2023/11/nbcf.png "NBCF") # OUR 2023 PASSIONATELY PINK PARTY WAS A *HUGE* SUCCESS! ## $10,374.00 ## RAISED FOR BREAST CANCER RESEARCH We extend our heartfelt gratitude to each and every individual who played a vital role in making our 2023 Passionately Pink Party, held on September 1st, a tremendous success! Your participation and contributions have truly made a significant impact. We are thrilled to announce that, thanks to your collective efforts, we have managed to raise an astonishing sum of over $10,000 for the National Breast Cancer Foundation. This generous donation will undoubtedly contribute to their invaluable work in the fight against breast cancer, bringing us one step closer to a world without this devastating disease. Our gratitude extends not only to those who made financial contributions but also to those who generously donated gifts for our raffles and auction prizes. Your support has made a tangible difference and helped us surpass our fundraising goals. We are deeply moved by the generosity of our community. Together, we are making strides in the battle against breast cancer, and we look forward to continuing to support this important cause. ###### - The Rezzi Family [![Gallery 1](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-1.png "Gallery 1")](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-1.png) [![Gallery 2](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-2.png "Gallery 2")](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-2.png) [![Gallery 3](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-3.png "Gallery 3")](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-3.png) [![Gallery 4](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-4.png "Gallery 4")](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-4.png) [![Gallery 5](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-5.png "Gallery 5")](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-5.png) [![Gallery 6](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-6.png "Gallery 6")](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-6.png) [![Gallery 7](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-7.png "Gallery 7")](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-7.png) [![](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-8.png "Gallery 8")](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-8.png) [![Gallery 9](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-9.png "Gallery 9")](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-9.png) [![Gallery 10](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-10.png "Gallery 10")](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-10.png) [![Gallery 11](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-11.png "Gallery 11")](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-11.png) [![Gallery 12](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-12.png "Gallery 12")](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-12.png) ## Rezzi are corporate partners of the national breast cancer foundation. Join us as we continue to raise funds. As Corporate Partners, we have made an ongoing commitment to continue raising funds for breast cancer research and welcome you to join us in participating in our upcoming events. See what we have planned for our 2024 Passionately Pink Party and other events below, or feel free to make a donation in support. [ 2024 Party ](/passionately-pink-party/) [ Donate now ](https://fundraise.nbcf.org.au/fundraisers/TeamRezzi) **Categories:** Uncategorized --- ### [How to buy real estate for less](https://rezzi.com.au/how-to-buy-real-estate-for-less/) **Published:** April 13, 2010 **Author:** Peter Fletcher **Content:** Want to buy a home for less? It’s not rocket science. Here are a few tips that involve a [little planning](https://rezzi.com.au/top-5-tips-for-first-homebuyers/ "Top Five Tips for First Home Buyers") and effort but provide big dividends. **Get connected** By that I mean start searching the Internet for properties in your preferred neighborhood. Get a feel for what properties are selling for and how quickly. Make it your goal to know more about the market than even the agents in the area. **Get pre-approved** Nothing says you’re serious like a bank pre-approved credit letter. Strike up a relationship with a mortgage broker to get this organised. Pre-approval letters serve two purposes. One, they give you a clear idea of how much you have to spend. That will serve as a guide to where you can buy. Two, they make your offer more appealing. An offer backed by a finance approval letter is often worth much more to a home seller than one where they know little about the buyer’s financial capacity. Sellers often accept offers for less from buyers who can make a cash offer or are subject to pre-approved finance. **Build relationships with local agents** Part of your research work in stage one is getting to know the agents in your area. They can be a goldmine of knowledge and are often willing to share that knowledge with people who are actively in the market. The more market knowledge you have the more comfortable you’ll feel about making an offer. **Get on agents’ lists** Very often the best deals are done before properties ever hit the market. Often the best buys are sold before the first home open. That’s why you want to be on the list of agents who are active in your area. One early notification could be the difference between picking up a great buy and a weekend of fruitless hunting around homes open. **Be prepared to act fast** Once you have your finance in place and you’ve done some research be prepared to act – fast. The best buys are always the ones that get snapped up by the buyers who move fast. Wait around and you’ll end up competing with other offers. And that’s a recipe for paying top dollar. **Keep the special conditions to a minimum** Nervous buyers often place lots of conditions on their offer. That’s rarely appealing to the seller. If you insist on special conditions keep the time period to achieve them to a minimum. **A fast settlement is a good settlement** With rare exceptions, sellers want their money quickly. Help them out with a settlement period (the period after all conditions are met) that’s as short as possible. Be guided here by the agent. They know the seller’s circumstances best. **Don’t get confused by too many advisors** Sure Uncle Harry may be helpful but sometimes too many advisors can make the process complicated. If you’ve done the research you’ll know more than Uncle Harry anyway. Do you have any other tips? If so please leave a comment below. **Categories:** Negotiating To Buy A Property --- ### [The top 3 mistakes that cause long settlement delays](https://rezzi.com.au/long-settlement-delays/) **Published:** November 19, 2012 **Author:** Peter Fletcher **Content:** A few weeks ago we revealed the four most common causes of settlement delays. However, the most common types of settlement delays aren’t necessarily the worst. Instead, the *longest* settlement delays can be the ones that cause the most hassle – not to mention the massive amounts of penalty interest involved! **Long settlement delays often result from one of three situations:** ## 1. A lost title The Certificate of Title proves that the seller owns the property, so losing it is a big road bump in your property transaction. **Landgate holds a copy of the Title for every property in Western Australia, but applying for a replacement is a painful process.** You’ll need to provide Landgate with documents such as original rates notices from your shire council and statutory declarations from each person who has had contact with the Title. Despite the hassle involved, it’s not uncommon for us to see several lost Title cases each year. Sometimes, the owner of the property simply lost track of their Title and other times, the banks (who hold Titles that are under the mortgage) misplace them. In the past, we’ve seen sellers who have only discovered on the scheduled day of settlement that they’ve lost the Title. The normal turnaround time for Landgate is about **four weeks**, so sellers, find your Title early to avoid a potentially long delay! ## 2. Nowhere to go Often, people need to sell their existing property in order to purchase a new one – leading many people to become buyers and sellers at around the same time. This situation is common (and often necessary), but it also poses a risk: **if an owner-occupier sells their house before finding a new one, [they could be left with nowhere to go at the settlement date](https://rezzi.com.au/how-foresight-and-smart-contracts-can-prevent-homeless-clients/)**. Sellers who are about to become renters are also exposed to this risk if they can’t find a rental property promptly. We’ve seen sellers delay settlement for over a week while they scramble to find a new property to live in. To avoid having to choose between delaying settlement or becoming homeless, ensure you have somewhere to go after settlement and take any special circumstances into consideration while the contract is being written up. ## 3. Tenants in the property According to the Joint Form of General Conditions, buyers are entitled to vacant possession of a property, unless that property is sold subject to a lease. If tenants are living in the property past the settlement date but [no lease is mentioned in the contract](https://residentialsettlements.com.au/selling-an-investment-property-dont-forget-the-tenants/), the buyer can choose to delay settlement (while charging penalty interest) until the property is vacant. Since periodic leases require 30 days’ notice of cancellation and fixed-term leases normally run for six or twelve months, forgetting to account for a tenancy could lead to months of delay. **To avoid a long, costly delay, always account for tenants in the Offer and Acceptance when there is a lease in place**. All three of these situations can be avoided with careful planning and foresight. To help reduce the risk of long settlement delays, **ensure the Title is found promptly, ensure the move is carefully planned, and take special circumstances (such as tenants) into account.** Image by [Prem Anandh P](https://www.flickr.com/photos/anandham/4952020586/ "Prem Anandh P's photo on Flickr") via Flickr. **Categories:** The Sale To Settlement Process **Tags:** certificate of title, delays, tenancies --- ### [Condition or warranty: which one is best?](https://rezzi.com.au/condition-or-warranty/) **Published:** November 26, 2014 **Author:** Peter Fletcher **Content:** **When it comes to the specific wording of an offer and acceptance form it is very important to get it right. This particularly applies to the inclusion of any special conditions or warranties stipulated by the buyer.** When a condition or a warranty is used inappropriately, a buyer may not be adequately protected in the event of a dispute or worse still, may end up out of pocket if they have to pursue a seller to rectify an unfulfilled warranty after settlement. **So when is it best to use a condition or a warranty?** A **warranty** can be seen as a form of a promise or undertaking made (usually) by the seller to the buyer. Commonly used as a subsidiary term to the main purpose of the O & A agreement, it is not detrimental to the operation of the contract. Typical warranties state that all gas, electrical and plumbing appliances will be in “working order” at settlement. In most cases, warranties serve to make the seller take action to repair any defects to a property’s fixed appliances, chattels and fittings. However, sometimes a seller will refuse to put things right, especially when the repair is large, costly or where they have simply run out of money. Unfortunately, in most circumstances, the buyer won’t be able to hold up the settlement. Only after settlement can they seek compensation from the seller. This can be done either through the court system or by taking the matter to the [Department of Commerce](https://www.commerce.wa.gov.au/), both of which can be time-consuming and expensive options. A **condition** on the other hand is designed to clearly state what needs to be done, who is responsible and when it is to be done. For example, a buyer may stipulate as a condition of their o & a that “the rusted downpipe outside the laundry door must be replaced by the sellers at their own expense prior to settlement.” this means that if this condition is not met and the gutters are not replaced, the buyer has the option to delay settlement until this is completed. It is important to use the right tool for the right job when applying the use of warranties and conditions. Where something can’t be specified or known (eg all gas, electrical and plumbing appliances to be in working order at settlement) then a Warranty is the best option. However, where the issue is clear, as in the case of the guttering, then a condition should be used. **Categories:** The Sale To Settlement Process --- ### [Discharging a mortgage - a quick how to guide](https://rezzi.com.au/discharging-a-mortgage/) **Published:** March 10, 2015 **Author:** Staff writer **Content:** **When a seller lists their property for sale with an agent, there are a number of key steps they must take before they sign an offer and acceptance.** However we find that, amidst the excitement and flurry of activity involved in the sale of a property, it’s easy for sellers to overlook one vital and time sensitive step – the **discharge of mortgage** with their lender. m**The importance of addressing the discharge of ortgage sooner rather than later should not be underestimated**, for these reasons: 1\. When there’s a mortgage on a seller’s property, it will generally be registered on the certificate of title as an encumbrance and must therefore be discharged by the lender before settlement can occur. 2\. This can take up to 10 to 12 business days to process if all goes to plan, however sellers should be aware that additional delays can occur due to failure to return documents on time, administration errors, public holidays and hold ups within the lenders’ system. 3\. Also, if the seller needs to have a partial discharge, the process can take even longer to complete, up to 4 weeks in fact. A recent case highlighted the **time critical nature** of a discharge of mortgage when an oversight by a seller’s broker during an inter-family property transaction caused a **4 week delay in settlement**. In this case, a daughter and son-in law were purchasing half of their parents’ family home, choosing to gain finance through the same bank listed with the **existing mortgage on the title**. Once the new mortgage was ready, we made contact to book settlement, however **no record of a signed discharge was found**. After speaking with their broker, he queried whether a discharge was even required and went on to explain that he’d signed the forms with the sellers but relied on the bank to issue all the documents to complete the transaction. We advised him that **a discharge would definitely be required in this situation**, a partial discharge of mortgage being the most likely solution. A few days (and numerous calls back and forth) later the broker finally received **confirmation from the bank** that a partial discharge was required along with valuations of the property. The result being a 4 week [delay in settlement](/avoid-settlement-delays/), fortunately it was an inter-family transfer so no penalty fees or interest were charged. To greatly reduce the risk of having complications with a discharge of mortgage delay your next property settlement, we recommend that sellers are informed of the following: **A discharge of mortgage is required when they are:** – selling their property – repaying their mortgage in full – have paid their mortgage off but documents not lodged to remove it from the title – re-financing to another loan or lender. **A discharge of mortgage is processed by:** – Communicating with the Lender – The seller should contact their lending institution to discuss having their mortgage discharged as soon as possible. – Completing the Discharge Form – The seller should complete and return the Discharge Authority as soon as possible. We recommend sellers visit a branch and sit down with a banker or bank manager to ensure this form is completed properly and returned to the correct department for processing. – Completion – Once the bank has the information and instructions they require from the correctly completed Discharge Authority they will prepare the discharge of mortgage document that will be taken to settlement. When this is finished the bank will certify the file ready to book. Generally the bigger banks can book for the next business day, the rest want between 2 – 5 clear business days to book. This is the time they “need” to prepare the payout figure for settlement. *Image by [@Doug88888](https://www.flickr.com/photos/doug88888/4680671719/) via Flickr.* **Categories:** Discharging Your Mortgage **Tags:** banks, mortgage, Selling --- ### [First home owners grant and rebates – 5 things you need to know that could save you thousands](https://rezzi.com.au/first-home-owners-grant-and-rebates/) **Published:** April 20, 2018 **Author:** Peter Fletcher **Content:** It is often said, *“It’s not* *what you know, but who you know in life that counts*.” But when it comes to first home owners grant and Rebates, knowing *what* is available and *who* can help you with the process are equally important. Because ongoing changes to the government’s First Home Buyers Grant and Rebates have left First Home Buyers confused and unsure about what they are entitled to claim. This means that many are missing out on thousands of dollars worth of free financial assistance and rebates. However, it doesn’t have to be this way because the process is simple if you know the basics. That’s why we’ve put together this simple, easy-to-read guide for you. To literally cut through all of the complicated information and perplexing details on the subject, so you can: - Get clear on what’s available. - Understand your position and eligibility. - Know who can offer you assistance or advice. And, if you’re eligible, you can take advantage of the $1000’s of dollars on offer to First Home Buyers through first home owners grants and Rebates initiatives. It’s that simple. *Let’s get started.* **What’s Available? ## **First home owners grant** [The First Home Owner Grant](http://www.finance.wa.gov.au/cms/State_Revenue/FHOG/About_the_First_Home_Owner_Grant.aspx) (FHOG) is a once-off grant of up to $10,000 offered by the WA State Government to assist First Home Buyers to purchase *new* residential homes. As of 3rd October 2015, the FHOG no longer applies to First Home Buyers who purchase *established* homes. The FHOG is also not available for the purchase of vacant land, business premises, and holiday properties or to fund minor renovations to an existing home. However, a First Home Buyer may be eligible to apply for a FHOG if they purchase a home which has undergone substantial renovations. **Eligibility-** You may be eligible for a first home owners grant if you: - Are natural person (i.e. not a company or trust) and over 18 years of age. - Are an Australian Citizen or a permanent resident. At least one applicant per grant must be an Australian Citizen. - Have not received any First Home Buyer Grants or concessions in the past within Australia. This also applies to your spouse or de facto partner. - Have not owned property anywhere in Australia prior to 01 July 2000, nor owned property anywhere in Australia after 1 July 2000 and occupied that home before 30 June 2004. Nor occupied that home for more than six continuous months commencing after 30 June 2004. This also applies to your spouse or de facto partner. - Will occupy the home as your principal place of residence for a continuous period of at least six months, commencing within twelve months of completion of the property transaction. - Hold a relevant interest(ownership) in the land on which the home is situated. - Enter into a contract to buy or build (or in case of an owner builder, commence construction) on or after 1 July 2000. - $750,000 if the property is located south of the 26th parallel of south latitude. The 26th parallel is located at Shark Bay in WA. Are applying for an eligible transaction commencing on or after 1 January 2010, where the total value of the home does not exceed the financial cap amount. The Western Australian cap amount is: - $1,000,000 if located north of the 26th parallel of south latitude ## **First home buyer $5000 boost payment** An additional $5,000 boost payment was also made available to eligible First Home Buyers for those who entered into a contract between 1 January and 30 June 2017. This applied if you were purchasing or constructing a new home, buying off the plan and for owner builders who commenced laying foundations of their home between those dates. This payment is no longer on offer for current First Home Buyers, but it is worthwhile checking to see if your situation meets the criteria if you entered into a contract between 1 January and 30 June 2017. ## **First home owner rate of duty** [The First Home Owner Rate](http://www.finance.wa.gov.au/cms/uploadedFiles/_State_Revenue/Duties/First_Home_Owner_Rate_Of_Duty.pdf) (FHOR) of Duty is available to eligible First Home Buyers including those who are buying both *new and established* homes. The FHOR offers eligible applicants exemptions and concessions on [Stamp Duty and transfer costs](https://www.finance.wa.gov.au/cms/State_Revenue/Duties/Assessment_of_Duty.aspx#FHOR) which can provide savings totaling tens of thousands of dollars. These include the following: Stamp Duty exemptions or concessions based upon the following criteria: 1. For First Home Buyers purchasing *established* homes, of up to $430,000 value, the transaction is Stamp Duty Exempt. With concessions on Stamp Duty for properties of up to $530,000 in value. 2. For First Home Buyers purchasing *new* homes, house and land packages, off the plan and owner builders, the same figures apply as above, where the land portion of the property does not exceed $400,000 as a total. Land valued under $300,000 receives a full Stamp Duty exemption and land valued between $300,000 and $400,000 attracts a concessional rate on Stamp Duty. The FHOR also offers concessions on the costs involved with the transfer of the property and/or land. **Eligibility –** You may be eligible for a First Home Owner Rate of Duty if you: - Qualify for a First Home Owner Grant or - Would have qualified for a First Home Owner Grant otherwise except for purchasing an *established* home - Are a First Home Buyer and resident of the Indian Ocean Territory. If you are not eligible for the First Home Owner Rate of Duty because the value of your home or vacant land exceeds the criteria thresholds for the value of the property, you may be eligible for the residential rate of transfer duty. ## **Home buyers assistance account rebate** The [Home Buyers Assistance Account](https://www.commerce.wa.gov.au/consumer-protection/home-buyers-assistance-account) Rebate scheme offers eligible First Home Buyers grants of up to $2000 to reimburse you for some of the expenses involved in the purchase of your home. The grant can be used to cover fees and charges such as mortgage registration fees, solicitor and/or conveyancing fees, valuation fees, inspection fees, establishment fees, mortgage insurance premiums and lending institution fees associated with the purchase of your home. **Eligibility –** You may be eligible for a home buyers assistance account rebate if you: - Are purchasing a property which complies with the current total price threshold for dwellings purchased in WA of $400,000. - Do not or have not previously **owned** a property in WA. However, if you or another applicant owns or has owned a property in WA, then a partial grant may be available for the First Home Buyer applicant based on the percentage of their interest in the property. - Have purchased your property through a **licensed real estate agency** conducting business in WA. - Have financed your purchase through a **lending institution,** which is also required to lodge the application on your behalf. - Have purchased an **established or partially built** home at the time of acceptance of the contract to purchase, not a plan to build a dwelling. - Will be using the property as your **principal place of residence and intend to live in your home for** at least the first 12 months (the home cannot be rented out during this time). However, if there is an existing fixed term tenancy agreement in place at the time of purchasing your property, the tenancy agreement must finish within six months from the settlement date on your property. You must then intend to live in the premises for at least 12 months after the expiry of the tenancy agreement. - Lodge your application **no more than 90 days** after the date on which the offer to purchase the property was accepted. After this time a late lodgement of your application may be allowed if exceptional circumstances provide reasonable justification for the delay of lodgement. **Who can help?** For help with applying for your First Home Buyers Grant, $5000 Boost Payment and home buyers assistance account rebate, your mortgage broker or lending institution will handle these or offer assistance through the process. Whist your settlement agent or conveyancer will process the First Home Owner Rate of Duty at settlement so that the correct Duty Certificate and exemption / concession is applied. This is done once your settlement agent has received confirmation of your eligibility for this. **Categories:** Government Grants And Rebates --- ### [RCDs and smoke alarms: your rights and obligations](https://rezzi.com.au/rcd-smoke-alarm-regulations/) **Published:** April 3, 2019 **Author:** Peter Fletcher **Content:** In this article, we explain the importance of RCD’s and smoke alarms. We also outline buyers’ rights and sellers’ obligations in respect to these important home pieces of home safety equipment. In March 2018, a young Perth girl was electrocuted after touching a garden tap that had become live because of an electrical fault. The incident left her with catastrophic brain injuries. Although the cause was likely a fault with the way the house was wired, the accident underscores the dangers of electricity in residential properties. One of the best ways to protect your family from similar electric shock injuries is to install residual current devices (RCDs) in accordance with government regulations. ## What is an RCD? An RCD is a safety device designed to prevent electrocution by cutting the power to a circuit in the event of earth leakage. It can also provide some protection against electrical fires caused by faulty wiring or appliances. Installing two or more RCDs allows the property’s circuits to be divided evenly reducing the load. This ensures some light and power remain operational if one RCD operates. For example, the lights stay on if the toaster malfunctions and activates the RCD. Multiple RCDs avoid nuisance operation and allows you to isolate problem appliances quickly and safely. ## RCD regulations in WA Depending on the layout of the property, Western Australian state law requires every dwelling to have **a minimum of two RCDs installed before the property can be sold or rented**. In Western Australia, all properties constructed after 2000 should already have two RCDs fitted. RCDs must be installed in accordance with the *Electricity Regulations 1947 WA*. Prior to the settlement of a residential property, RCDs must be installed to protect all power and lighting circuits that supply socket outlets and lights. [Penalties](https://www.commerce.wa.gov.au/sites/default/files/atoms/files/energy_bulletin_56.pdf) of up to $15,000 ($100,000 for corporations) apply if RCDs are not fitted in accordance with the regulations. The only exception is where a property is to be demolished. In this case, the seller is not required to install RCDs prior to settlement if the buyer provides written notice to the seller stating that the property will be demolished within six months of transfer. If the property is not demolished within that time, the buyer must install the required RCDs. Failure to do so means they are in breach of the regulations. As of August 2011, landlords must ensure all rental properties have at least two RCDs installed. ## Understanding smoke alarms According to the Department of Fire and Emergency Services, we lose our sense of smell when we’re asleep. A working smoke detector replaces our sense of smell and provides us with early warning in the event of a fire. ## Types of smoke detectors There are two main types of smoke detectors designed for home use: ionisation and photoelectric. Ionisation smoke detectors are, in general, more sensitive to small particles. These tend to be produced in greater quantity by flaming fires, which spread quickly and consume combustible materials rapidly. Photoelectric smoke detectors are usually much faster at detecting smoke from smouldering synthetic material, meaning residents are alerted before a danger has turned into a possible disaster. All [Australian state fire authorities](https://www.family-first.com.au/faq/ionisation-and-photoelectric-smoke-alarms/) now recommend photoelectric smoke alarms. Ionisation smoke detectors are prone to false alarms. This nuisance factor can lead to occupants removing batteries or covering the units to disable them. Both practices are extremely dangerous as it leaves the home unprotected. ## Smoke alarm regulations in WA Western Australia [has adopted](https://www.commerce.wa.gov.au/publications/smoke-alarm-laws-fact-sheet) Australian Standard AS 3786, meaning new or existing dwellings must be fitted with smoke alarms that comply with *AS 3786:2014 (Incorporating Amendment No. 1) – Smoke alarms using scattered light, transmitted light or ionisation*. In addition, **smoke alarms that are no longer working or are more than 10 years old must be replaced with compliant alarms**. Western Australian Building Regulations require owners to install compliant mains powered smoke alarms in residential dwellings prior to the transfer of ownership (regulation 56); prior to being rented under a residential tenancy agreement or made available for such rental (regulation 58); or when being made available for hire (regulation 59). Smoke alarms must comply with AS 3786:2014, be in working order, and be less than ten years old. An owner who rents their dwelling under a residential tenancy agreement, or hires their dwelling, is required to have compliant mains-powered smoke alarms fitted prior to making the dwelling available for rent or hire. Failure to comply with the smoke alarm regulations can lead to a $750 infringement notice for any premises without a smoke alarm, while the seller or landlord could face a **fine of up to $5000**. ## Buyers – your rights ### RCDs Regulations in WA place the onus on the seller to install RCDs and smoke alarms but they make **no requirement for the seller to provide the buyer with evidence that the installations are compliant**. Therefore, we recommend buyers include in their offer a **clause requiring the seller to provide evidence that RCDs and smoke alarms are installed and comply with regulations**. If you discover after settlement that RCDs are not installed correctly, contact the seller and ask them to fit RCDs to comply with the law. If the seller fails to fit the RCDs within a reasonable time, you can ask [Building and Energy](https://www.commerce.wa.gov.au/announcements/welcome-building-and-energy) (formerly EnergySafety) to investigate the matter for you. Include a copy of the letter requesting the previous owner to fit the RCDs, a copy of the title for the property (showing the date of transfer of the title), and a photograph of the main switchboard (where the RCDs should be located). Once Building and Energy receives this information, they will arrange for the installation to be inspected and, if RCDs are required to be fitted, they will issue a Compliance Order. The buyer will have to pay for the installation. You may seek reimbursement from the seller for the costs through civil court action. ### Smoke alarms As with RCDs **we recommend the inclusion of a clause in the contract which compels the seller to provide you with evidence that smoke alarms have been installed and comply with regulations**. If you have recently purchased a property that does not have smoke alarms fitted you do have options. You can contact the seller and ask them to rectify the situation. Alternatively, you can install the smoke alarms to meet the requirements and, if the transfer of ownership has occurred within the last 12 months, recover reasonable costs in court from the previous owner. Once again this is a civil matter. Prevention is better than cure. Action against the previous owner can also be taken by your local council where a fine of up to $5,000 can be imposed. As the new owner, if there are no smoke alarms installed when you take ownership of the property, you will be required to fit them within 12 months or risk being in breach of the regulations. ## Summary - RCDs operate by cutting the power to a circuit in the event of earth leakage. For FAQ click here. - **A minimum of two RCDs and at least one hard-wired smoke alarm must be installed** before property in WA can be sold or rented. - Photoelectric smoke alarms are usually much faster at detecting smoke from smouldering synthetic material and are now recommended by all Australian state fire authorities. - Smoke alarms must comply with *AS 3786:2014 (Incorporating Amendment No. 1) – Smoke alarms using scattered light, transmitted light or ionisation*. For FAQ click [here](https://www.commerce.wa.gov.au/publications/smoke-alarm-laws-fact-sheet). - Failure to comply with smoke alarm regulations can result in a $750 infringement notice and/or a fine of up to $5000. - Penalties of up to $15,000 apply if individuals fail to install RCDs in accordance with WA legislation. If you’re looking for professional assistance with [property conveyancing in Perth](/property-conveyancing-perth) or [buyers agent](/buyers-agent-perth/) services, we’re here to help. [Request a quote](/property-conveyancing/#get-quote-form) or give us a call at the following number: [1300 001 358](tel:1300001358). Our experienced team is ready to guide you through the process and provide you with the support you need for a successful outcome. *Image by [Giovanni Collazo](https://www.flickr.com/photos/gcollazo/65245279/) via Flickr.* **Categories:** The Sale To Settlement Process **Tags:** RCDs, Residual Current Devices, smoke alarms --- ### [What is a conveyancer? All you need to know.](https://rezzi.com.au/conveyancer/) **Published:** March 24, 2022 **Author:** Peter Fletcher **Content:** If you’re looking to appoint a conveyancer, you probably have a lot of questions. That’s why we’ve created this guide. It explains conveyancing and the role of the conveyancer to help you select the right one for your needs. If you have any questions that aren’t answered here, please call us or [send us a message](/contact-us/). We’re only too happy to help. ## Table of contents - [What is conveyancing?](/conveyancer/#definition-conveyancing) - [What is a conveyancer?](/conveyancer/#licenced-conveyancer) - [What does a conveyancer do?](/conveyancer/#conveyancer-do) - [Is there a difference between a conveyancer and settlement Agent?](/conveyancer/#difference-conveyancer-settlement-agent) - [The differences between WA and other States](/conveyancer/#difference-wa-other-states) - [What else can a conveyancer help me with?](/conveyancer/#conveyancer-help) - [Buying a house, conveyancing fees](/conveyancer/#conveyancing-fees) - [Conveyancing costs calculator](/conveyancer/#costs-calculator) ## What is conveyancing? In Australia, property conveyancing is the action of preparing documents for the sale and transfer of title from one owner to another. Conveyancing services are carried out by licenced conveyancers or settlement agents. There are no set conveyancing fees in WA, conveyancing costs are based on the value and complexity of the transaction. ## What is a conveyancer? A licensed conveyancer is a qualified professional who holds a settlement agent’s license and a triennial certificate. Some choose to operate their own business but many work for settlement agencies, where they provide advice and information about the sale of a property, prepare documentation and conduct the settlement process. ### **What is a senior conveyancer?** A senior conveyancer is an experienced professional with (usually) four to five years’ of industry experience employed in a settlement agency. They manage their own client portfolio autonomously, handling the settlement process from start to finish. ### **What to expect from a conveyancer conducting your settlement** In the course of their duties, a conveyancer will carry out: - land registry searches; - searches of government departments and local authorities; - perusal of the contract and advice on potential issues; - stamping of required documents; - confirmation that inspections or special conditions in the contract are finalised prior to settlement; - calculation of adjustments of rates and taxes; - preparation of settlement statements; - liaison with mortgagees and financiers; and - attendance at settlement. [Get a conveyancing fee quote](/get-quote) ## What does a conveyancer do? A conveyancer is an experienced professional whose role is to execute the transfer of land from one person to another. They carry out the necessary checks, protect their client’s interest throughout the process, and ensure all legal obligations are met. In Western Australia a typical real estate conveyancing transaction for purchasing a property is undertaken by a licensed conveyancer. The transaction consists of three parts: - Entering into a contract for the sale of the property (through the signing of an Offer and Acceptance by the buyer and seller) - Financial settlement (exchange of money and documents) - Registration of the transfer and other documents onto the land registry maintained by Landgate. ## Is there a difference between a conveyancer and a settlement agent? The short answer is no, but there are rules. In Western Australia, an individual or business undertaking property settlements must be licensed as a Settlement Agent and hold a triennial certificate issued under the Settlement Agents Act 1981. They are bound by the [Settlement Agents’ Code of Conduct](https://www.austlii.edu.au/au/legis/wa/consol_reg/sacoc1982298/). Licenced conveyancers must also have: - professional indemnity insurance; - maintain an annually audited trust account; and - participate in the Compulsory Professional Development program. A person who provides settlement services is known as a conveyancer. [Get a conveyancing fee quote](/get-quote) ## Differences between WA and other states In Australia, there are no universal rules for buying and selling a property. In Western Australia, most sales start with a standard REIWA Offer and Acceptance document, usually completed by the Real Estate Agent on behalf of the buyer. Once the offer is accepted by the seller, it becomes the contract. In other Australian jurisdictions real estate sales are completed by an exchange of contracts and these documents are often prepared by lawyers. Because most sales in WA use the standard REIWA Offer and Acceptance document, there’s no need for lawyers to be involved in the preparation of the contract. ## What else can a conveyancer help me with? Primarily the work a licensed conveyancer undertakes is related to guiding their clients through the sale or purchase of residential or commercial property. They can also assist with things like: - [Property Conveyancing in Perth](/property-conveyancing) - [Family Transfers](/family-property-transfer-perth/) - [Separation Transfers](/divorce-property-settlement-perth/) - [Deceased Estate Transfers](/deceased-estate-transfer-perth/) ## Buying a house, conveyancing fees Perth conveyancers are experienced professionals with significant industry experience employed in a settlement agency. Conveyancers can represent either the buyer or seller (but usually not both) for the sale of property or transfer of title. Conveyancing fees in WA vary from provider to provider. In general, fees for conveyancing are calculated on the value of the property and complexity of the transaction. A conveyancing quote usually includes professional fees, statutory charges such as stamp duty and land registry fees, and any associated third party charges. [Get a conveyancing fee quote](/get-quote) ## Conveyancing costs calculator To calculate the fees for conveyancing, get a quick and easy online quote [here](/property-conveyancing-perth/) **Categories:** The Sale To Settlement Process --- ### [What you need to know about the non-issue of duplicate titles](https://rezzi.com.au/non-issue-of-duplicate-titles/) **Published:** May 30, 2023 **Author:** Peter Fletcher **Content:** **The non-issue of duplicate certificate of titles (CTs) has become increasingly common, and provides yet another reason to perform a title search upon listing a property.** As you know, Landgate holds an original Certificate of Title for each property in Western Australia, and **issues one duplicate CT to the property owner**. If the property is under mortgage, the lender will hold the duplicate CT. In recent years, it’s become increasingly common to **request a non-issue** of the duplicate CT, which means that Landgate will not issue a physical CT to the owner or lender. Banks have increasingly favoured non-issue of duplicate CTs, as it reduces holding costs and removes the risk of the Title being lost. This shift could benefit home owners, because they no longer need to personally look after their duplicate CT. However, there is one scenario in which a non-issue could become a source of stress when it comes time for the owner to sell their property. When an agent is listing a property that doesn’t have a mortgage, the seller would have traditionally held the duplicate CT somewhere in their home. However, if the client had requested a non-issue, there would be no duplicate CT to be found. **If the seller had forgotten that they requested a non-issue, there may be some panic around finding the title.** Lost Titles are one of the most common causes of [long settlement delays](/long-settlement-delays/ "The top 3 mistakes that cause long settlement delays"). Fortunately, there’s an easy way to relieve this stress. A title Search will reveal if a duplicate CT has been issued. **Carry out a title Search at the time of listing, for every property you list.** Image by [Tim Caynes](https://www.flickr.com/photos/timcaynes/5353077262 "Tim Caynes' photo on Flickr") via Flickr. **Categories:** Property Titles **Tags:** certificate of title, landgate, Title searches --- ### [Why you shouldn’t trust the duplicate title](https://rezzi.com.au/why-you-shouldnt-trust-the-duplicate-title/) **Published:** May 30, 2023 **Author:** Peter Fletcher **Content:** The duplicate certificate of title can’t be trusted, so you should always do a title search. Here’s why. Duplicate certificates of title (CTs) are issued to the client or their lender upon settlement of a property. Because the client or lender is holding the duplicate CT, **changes that are made to the original during that time will not show on the duplicate**. Imagine this situation: a seller presents to you with a duplicate CT. So that you can show the CT to potential buyers and disclose any interests and notifications, you photocopy the duplicate CT. What’s wrong with this situation is this: your photocopy **does not contain all the interests and notifications** that show on the original CT. **The following interests and notifications may be missing from the duplicate CT:** - Takings (previously called resumptions) - Caveats, - Memorials, - Property seizure and sale orders, - Notifications lodged by government agencies. For example, notifications in regards to contaminated land, risk of mosquitoes and Ross River virus, land that’s subject to flooding, and land that’s affected by a flight path. What’s more, if the Title was a [lost Title](/long-settlement-delays/ "The top 3 mistakes that cause long settlement delays") and a new duplicate CT was issued, and then much later the old Title was found, it would not reflect any changes on the original CT that occurred since. **Being unaware of interests and notifications on a title can have serious consequences**. If you trust the duplicate CT, you could miss out on informing buyers of factors that could effect their use or enjoyment of the property. Depending on the specific situation, this might put the transaction at risk – or even lead to legal action being taken. To protect your buyers, your sellers, and yourself, ensure that you don’t rely on the duplicate CT. Instead, **carry out a title Search for every property you list**. Image adapted from [Gawler History](https://www.flickr.com/photos/gawler_history/6759590953/ "Gawler History's photo on Flickr") via Flickr. **Categories:** Property Titles **Tags:** certificate of title, encumbrances, real estate caveat, Title searches --- ### [Joint tenants or tenants in common?](https://rezzi.com.au/joint-tenants-or-tenants-in-common/) **Published:** May 30, 2023 **Author:** Peter Fletcher **Content:** **Nominating the most suitable tenancy is an important part of the buying process when multiple purchasers are involved.** Ideally, purchasers should nominate a tenancy when completing an offer and acceptance, rather than waiting until the [settlement process](/property-conveyancing-perth/ "Property Settlement 101"). **Their choice of tenancy has real implications for their home ownership** – so as an agent, it’s important to make the purchasers aware of their choices. Whether they nominate joint tenants or tenants in common, their choice will affect survivorship and how the property can be sold. It also has more complex tax implications. For example, purchasers Mr and Mrs Slender\* originally nominated to be Joint Tenants on their new property, as they were married and had no plans to sell their shares of the property separately. Later, however, their accountant advised them that for tax purposes, they should be Tenants in Common with a 60-40 share in the property. If purchasers change their mind between completing an Offer and Acceptance and settlement date, this may alter the amount of stamp duty payable. And while home owners can change their tenancy after settlement by carrying out a [related party transfer](/family-property-transfers-perth/ "Family Transfers"), the associated costs mean that it’s in their best interest to get it right the first time. **To ensure buyers don’t regret their choice of tenancy, alert them to the two types of tenancies and advise them to speak with an accountant about the implications of their choice.** *\*Name changed* Image by [Victor1158](https://www.flickr.com/photos/76029035@N02/6829363951/ "Victor1558's photo on Flickr") via Flickr. **Categories:** Contract Clauses & Conditions **Tags:** Buying, offer and acceptance, tenancies --- ### [Selling an investment property? Don’t forget the tenants!](https://rezzi.com.au/selling-an-investment-property-dont-forget-the-tenants/) **Published:** May 30, 2023 **Author:** Peter Fletcher **Content:** **When selling a property currently occupied by tenants, it’s important to make the offer subject to the lease.** In a past settlement case, a young buyer signed to buy their first property in which a tenant was currently living on a periodic tenancy. The buyer was told the tenant would have moved out before settlement – however, the contract was not made subject to the lease ending. As soon as we became aware of the existence of a tenant, we realised that the 30-day notice period (now 60 days) required before ending a periodic lease meant that the tenant would still be in the property until days after settlement date. **However, the buyer wanted the keys straight away** – and rightly so. Clause 6.1 of the Joint Form of General Conditions states that the buyer is entitled to vacant possession of a property, *unless that property is sold subject to a lease*. If vacant possession is not possible and no lease is mentioned on the contract, the buyer can choose to charge penalty interest until the property is vacant, or to issue a default and cancel the contract altogether. Luckily for the seller, the buyer chose instead to sign a settlement date extension until after the tenant was due to vacate, forgoing penalty interest and allowing themselves time for a final inspection. While the buyer’s experience was less than ideal, the situation could have been a lot more expensive for the seller had the buyer chosen to collect penalty interest, which would have been over a thousand dollars. Had a similar mistake occurred in which a fixed-term lease was left off the contract, it’s possible that a buyer could be waiting months for vacant possession, compounding thousands of dollars in penalty interest. **When transacting on properties containing tenants, it pays to ensure the lease is appropriately included on the contract – whether or not the tenant is seeking vacant possession.** By doing so, you ensure that a reasonable settlement date is set and save all parties considerable hassle. Image by [MacQ](https://www.flickr.com/photos/macq/454889807/ "MacQ's photo on Flickr") via Flickr. **Categories:** How To Avoid Settlement Delays **Tags:** case study, offer and acceptance, tenancies --- ### [3 things you need to know about illegal building](https://rezzi.com.au/illegal-building/) **Published:** May 30, 2023 **Author:** Peter Fletcher **Content:** When you’re [buying](/buying-a-home-a-simple-guide/ "Buying a home: a simple guide") a property, be aware of **illegal building** – ie. illegal additions or modifications to a property. **They could cost you lots of money and stress!** With around [30% ](https://www.hillsnews.com.au/news/local/news/general/archicentre-illegal-work-hits-30/2373580.aspx "Archicentre: Illegal work hits 30%")of buildings inspected by Archicentre architects having some kind of illegal additions, illegal building is a common risk for home buyers. During the life of a property, its owners may have: - Undertaken work on wiring or plumbing without using a licensed professional, or - Made additions to the property (think gazebos, lean-tos, etc) or removed walls within the property, without Council approval. If so, the property has been subject to illegal building. Don’t have the purchase of your dream home turn into a nightmare – get educated about the risks and solutions! **Here’s three things home buyers need to know about illegal building:** ### 1. They’re risky Unapproved alterations are against the law for a reason – they’re dangerous! Dodgy work by an unlicensed person can cause big problems with a home. For example: - Faulty plumbing can cause damp and mould to spread through a wall, or - Removal of a load-bearing wall during unapproved renovations can cause a sagging roof. Structures (such as gazebos) that don’t have council approval are simply illegal, even if they seem structurally fine. **Councils can request demolition of unapproved extensions.** ### 2. You’re accountable Once you settle a property with illegal additions, it becomes your problem. (Sure, there is recourse on the seller, but enforcing this could end up in a costly and lengthy legal battle.) That means you may have to fix the issues yourself, or become accountable for any incident occurring as a result of the dodgy work. Specifically, once you own a home **you become legally liable for any injuries to your visitors** (including tradespeople) that suffer injury as a result of the illegal additions. ### 3. There’s no easy fix Unfortunately for some buyers, councils may not provide retrospective approval for extensions! Approval should be sought *before* the building occurs. Not to mention that the results of illegal building, such as damp walls or sagging roofs, are difficult and expensive to fix. Depending on the nature of the alterations, you may need to repair: - foundations, - plumbing, - wiring, and - the roof frame. Repairing someone else’s mistakes can be very costly, so it’s wise to identify illegal building **before** purchasing a home. ### The solution There’s a few things you can do to reduce your risk of inheriting a big problem: 1. **Include a special condition on the [Offer and Acceptance](/3-essential-things-buyers-forget-to-include-on-the-offer-and-acceptance/ "3 Essential Things Buyers Forget to Include on the Offer and Acceptance")** specifying that the contract is dependent on the positive results of a building inspection, then 2. **Carry out a building inspection** to identify any problems with the home – including the presence of illegal additions. Use a professional to do this. If you’re willing to buy a property knowing that it has some kind of illegal building, you can use the building inspection to negotiate a fair deal – for example, a lower price, or an agreement that the seller will remedy the problems. **But whatever you do, don’t wait until [settlement](/property-conveyancing-perth "Property Settlement 101") (or later) to find out about illegal building!** Image by [Judy Baxter](https://www.flickr.com/photos/judybaxter/281024071/ "Judy Baxter's photo on Flickr") via Flickr. **Categories:** Home Inspections & Due Diligence **Tags:** building inspections, Buying, Regulations, renovating --- ### [6 things to do after your offer is accepted](https://rezzi.com.au/six-things-buying/) **Published:** May 30, 2023 **Author:** Peter Fletcher **Content:** Congratulations, the sellers have accepted your offer! But now isn’t the time to relax! Far from it! There are a lot of factors that can delay your settlement but what you do next will maximise your chances of settling on time. A delay of a few days – hours even – in attending to some settlement jobs can potentially cause lengthy and expensive delays to your settlement. And, because we want your transaction to settle on time, we’ve outlined the following six things that need to be done ASAP. ## Step 1 : obtain finance by the due date It’s important to start the process of obtaining formal finance approval the moment your offer has been accepted. By doing so you help avoid the risk of another buying swooping in and possible delays in settlement that could cost thousands in penalty interest, #### Don’t make the mistake of relying on a pre-approval! The finance approval process starts with sending a copy of your contract to your banker or finance broker. Do this immediately! And there are a lot of things that can delay your finance approval. These include: - Your bank could be experiencing a staff shortage or change in processes - Delays in providing information such as bank statements and tax returns to the bank - Public holidays that occur during the finance approval period - Complex funding arrangements and refinances - Recent purchases financed by consumer credit (typically including interest free payments) **Send your finance approval letter to your settlement agent as soon as it’s received.** Don’t rely on your bank and broker doing it for you! ## Step 2 : pay your deposit on time In the excitement of negotiating and having their offer accepted many buyers forget to pay their deposit as required by the contract. It’s an important part of the process that shouldn’t be overlooked. If your [deposit isn’t paid on time your contract can be terminated by the seller](/why-its-important-to-pay-your-deposit-on-time/). Granted, that’s less likely to happen in a slow market but it can and does happen. Don’t let it happen to you! Your deposit payment can be delayed by limits imposed by your bank on the amount you can transfer at any one time. If you have a limit, allow for the extra days needed. Don’t assume that just because you intend to pay the deposit that the seller will be happy with the payment being late. ## Step 3 : organise building and timber pest inspections If your contract includes a building, termite or timber pest inspection clause start work on selecting your inspector now. Why? Most building inspection clauses include wording that cause you to lose the benefit of the clause if you miss a deadline for completing the inspection. Miss the deadline by even a few minutes and you could be forced to buy a property that’s structurally unsound! The key here is to allow plenty of time to complete the inspection, especially where the property is currently occupied. A time that suits the building inspector may well not suit the owner or tenant. If you leave making these arrangements too late then you could miss the all-important deadline. And it’s important to purchase the [right type of property inspection](/6-inspections-to-include-on-the-offer-and-acceptance/). Check your contract to ensure you don’t pay for a maintenance inspection when you’re only entitled to a structural inspection. If your contract uses the standard REIWA annexure then ensure the building inspector understands that the report is to be completed in accordance with the relevant Australian Standard (AS4349). And the same goes with timber pest inspections. Your contract should make it clear if you’re entitled to complete a timber pest inspection that checks for timber pests including termites, timber borers, and fungal decay, or a simple inspection for termites only. If it doesn’t, we recommend you obtain a timber pest inspection report. ## Step 4 : have a pre-settlement inspection checklist The pre-settlement inspection is designed to ensure the seller has completed all of their contractual obligations with respect to the contract. We’ve created a [comprehensive guide to completing your pre-settlement inspection](/pre-settlement-inspection/). It sets out all of your rights with respect to the inspection including when it can be done, what you can check and who you can take to the inspection. ## Step 5 : sign mortgage documents early If there’s one thing that will delay your settlement it’s not signing your mortgage documents on time. That’s because banks require time from receiving the documents to run their final checks on the paperwork and arrange for the correct funding. Leave it to the last minute and you’re pretty much guaranteed that your settlement will be delayed! The key is to start asking your bank or mortgage broker about your mortgage documents as soon as you receive finance approval. You can’t sign your mortgage documents too early but you can definitely sign them too late! It’s best practice to sign and return your mortgage documents early. We recommend a minimum of 7-14 days prior to settlement. It’s especially important to sign your mortgage documents early if you plan to be away during the settlement period. Don’t leave without signing them! And it’s also important to use the same signature on your mortgage documents as you use on your other settlement paperwork. Mismatched signatures can and do delay settlement! ## Step 6 : sign and return the transfer of land and other documents to your settlement agent immediately There are a number of documents that your settlement agent will require prior to settlement taking place. As a minimum these documents will include: - Client Authorisation form - Transfer of Land (if your property is settling manually) - Appointment to Act - Authority to proceed In addition to these your settlement agent may require other documents to be signed and returned to them prior to settlement. A failure to return the Client Authorisation form will delay your settlement agent signing the electronic land transfer. Your settlement won’t proceed without it. Failing to sign and return the Appointment to Act means your settlement agent can’t start work on your behalf. Settlement delays are amplified around busy settlement periods such as Christmas and Easter. A one day delay early in the process can lead to a delay of several days later, especially when public holidays are involved. #### The key message here is **don’t sit on the paperwork**. Even [short delays in returning documents can lead to expensive settlement delays](/avoid-settlement-delays/). **Categories:** Buying A Property --- ### [What you need to know about power of attorneys](https://rezzi.com.au/power-of-attorney/) **Published:** May 30, 2023 **Author:** Peter Fletcher **Content:** Power of attorneys, or POAs, are an agreement enabling a person (or people) to act on behalf of another person. They allow the person accepting the power (the donee) to transact on property, so the [settlement process in Perth](/property-conveyancing-perth/ "Property Settlement 101") can be impacted if a power of attorney is involved. Power of attorneys come in different forms, but the types we most commonly see are: ### 1. Enduring power of attorney An enduring power of attorney enables a person (or people) to make any financial and property decisions on behalf of another person (referred to as the donor), until revoked. These decisions may include selling or purchasing property, carrying out banking, or collecting debts. An enduring power of attorney might be granted to a family member, a close friend, or another person that the donee trusts to manage their financial and property decisions even if the donor loses full legal capacity. ### 2. Limited power of attorney Powers of Attorney agreements can also be limited, allowing the donee(s) to perform specific tasks only. They will also specify a time the POA is in force for. If a home owner is out of the country but wishes to sell their home, for example, they may provide limited Powers of Attorney to someone they trust who lives locally, allowing that person to carry out the property transaction on their behalf. Before granting Powers of Attorney, think carefully about your decision and consider seeking legal advice. If more than one donee has been appointed, you will also need to decide if only one attorney needs to sign documents (referred to as ‘jointly and severally’), or if both attorneys need to sign (‘jointly’). **When it comes time for settlement, the most commonly forgotten (but very important) aspect of power of attorney is lodgement with Landgate.** If you are selling or purchasing property using Powers of Attorney, the POA documentation must be lodged *before* a property can be sold or purchased on behalf of the donor. It’s recommended that you lodge **two** signed copies of the power of attorney documents, one to be retained by Landgate and one to be returned as the client original. Further, if the POA is lodged three or more months after being signed, a statutory declaration must also be lodged to prove that the POA has not been revoked. Ensure the power of attorney and any other required documentation is lodged with Landgate, and you’re well on your way to a smooth property . [Contact Landgate](https://www.landgate.wa.gov.au/corporate.nsf/web/Contact+Us "Landgate - Contact us") for more information. Image by [John Patrick Robichaud](https://www.flickr.com/photos/troismarteaux/3798360022/ "John Patrick Robichaud's photo on Flickr") via Flickr. Power of attorneys (POAs) are a valuable method of allowing **one person to transact property on behalf of another person**. It’s likely you’ve come across POAs before – they are used when a seller is out of the country, in another state, or otherwise unable to act on their own behalf. This scenario, from an old article in The Australian, sheds some light on why POAs can be so useful: “*Jack and his wife Betty chose to sell their home before taking an extended trip around Australia. But selling their home was not easy: the market was past its peak and their house sat, unsold, for six months.* “*Not wanting to wait any longer, Jack and Betty opted to take their trip first. As luck would have it, two weeks after they left, a buyer emerged who was desperate to move into their neighbourhood. Despite frantic efforts by the real estate agent and family members to contact them, Jack and Betty remained blissfully ignorant and out of touch for six weeks.* “*The buyer, not wanting to wait around, bought down the street. It took Jack and Betty another 12 months before they could find a buyer and even then they reluctantly had to drop their price.*” This case study demonstrates why it’s so important to **make adequate plans when going away** – and why many sellers in that situation grant power of attorney to someone they trust. Power of attorneys come in different forms, but the two types we see most often are: 1. **Enduring power of attorney** – this enables a person (or people) to make any financial and property decisions on behalf of the donor, until revoked. An enduring power of attorney might be granted to a family member or someone else that the donee trusts to manage their financial and property decisions even if the donor loses full legal capacity. 2. **Limited power of attorney** – these allow the donee(s) to perform specific tasks only, and also specify a time the POA is in force for. If a home owner is out of the country but wishes to sell their home, for example, they may provide limited Powers of Attorney to someone they trust who lives locally. Before granting Powers of Attorney, sellers should think carefully about their decision and consider seeking legal advice. If more than one donee has been appointed, they will also need to decide if only one attorney needs to sign documents (referred to as ‘jointly and severally’), or if both attorneys need to sign (‘jointly’). **So what does a settlement involving a power of attorney mean for you?** For a person acting under power of attorney (POA) to sell property on behalf of another person, **the power of attorney documentation must be lodged with landgate before settlement can occur**. If it’s been three or more months since the POA was signed, Landgate also require a statutory declaration proving the POA has not been revoked. It’s recommended that two signed copies of the power of attorney documents are lodged, one to be retained by Landgate and one to be returned as the client original. When it comes to settlement, lodgement of the POA is a step that is often overlooked, but vital. You can help avoid hassle by ensuring the power of attorney documentation is lodged before settlement is due to occur. Image by [Tim Pierce](https://www.flickr.com/photos/qwrrty/12129159284 "Tim Pierce's photo on Flickr") via Flickr. **Categories:** Using A Power Of Attorney **Tags:** landgate, power of attorney --- ### [How to word ‘agent for’ contracts](https://rezzi.com.au/how-to-word-agent-for-contracts/) **Published:** May 30, 2023 **Author:** Peter Fletcher **Content:** **I’m often asked how agents should word ‘agent for’ contracts, so here I’ll explain what the office of state revenue recommends for such contracts.** The need for an ‘agent for’ contract arises when a buyer wishes to purchase a property but is unable to physically sign the Offer and Acceptance. For example, if Joan and Chris Smith plan to buy a property on Saturday, but Chris is called away on urgent work matters on Friday night, he can ask Joan to sign the Offer and Acceptance on his behalf. As per section 42(4) of the Duties Act, this agreement will entitle Joan to sign the Offer and Acceptance on behalf of Chris. This applies whether or not she is related to Chris. Unlike a [Power of Attorney](/power-of-attorney/ "What you need to know about Power of Attorneys"), an ‘agent for’ agreement will not allow her to sign any other documentation on his behalf, such as the Transfer of Land. The Duties Act doesn’t specify that the agreement needs to be made in writing, however the Commissioner may request evidence of the agency relationship, and some real estate agents ask buyers for written agreements as proof that the agency relationship exists. According to Revenue Ruling DA 7.1 (section 10), the Commissioner will accept that an agency relationship existed if the agreement (ie. Offer and Acceptance) “clearly indicates that at the time it was entered into, the person who executed the agreement as the purchaser was acting as agent for another named person”. **For example, if Joan were to sign the contract on behalf of Chris**, the wording could be “Joan Smith *as agent for* Chris Smith of 123 Hay Street, Perth.” \* **If Joan were to sign the contract on behalf of herself *and* Chris**, the wording should be “Joan Smith of 123 Hay Street, Perth *and* Joan Smith as agent for Chris Smith of 123 Hay Street, Perth.” A common mistake we see when two people intend to buy property using an ‘agent for’ relationship is that only one of them is written on the contract, as in the first example above. However, if both Joan and Chris want to purchase, both need to be included on the contract, as in the second example above – so Joan’s name is written twice. This mistake can be remedied with a substituted purchaser if both parties are spouses or family members, but if they are unrelated, they risk incurring double stamp duty. **To avoid the risk of incurring double stamp duty, ensure the nature of the agency relationship is clearly and correctly specified on the Offer and Acceptance.** *\* This is general information based off the content of the Duties Act 2008 and Revenue Ruling DA 7.1, and does not constitute legal advice. For specific advice about writing contracts, seek the advice of a legal professional.* Image by [Kevin Dooley](https://www.flickr.com/photos/pagedooley/6700821837/ "Kevin Dooley's photo on Flickr") via Flickr. **Categories:** Using An Agent **Tags:** agent for, power of attorney, Stamp Duty, substituted purchaser --- ### [Keep your home in shape: your annual home maintenance planner](https://rezzi.com.au/home-maintenance-plan/) **Published:** May 30, 2023 **Author:** Peter Fletcher **Content:** ## The home maintenance schedule every home owner should follow Owning a property is a huge financial responsibility with a host of recurrent costs that come along with ownership. But you can minimise unnecessary costs and stresses with regular maintenance and a bit of DIY. Of course, maintaining a home takes time and effort. That’s why we’ve put together this schedule – to make it as easy as possible. Keeping things clean and functional is a far cheaper option than having to replace them, or worse, having them become a safety risk. To start with, let’s take a look at the jobs that need to be done regularly. ## Monthly - Clean the filters, condenser, and evaporator coils in your heating and air conditioning units, and change the filters if necessary. - Clean and freshen sinks, drains, and appliances. - Clean the rangehood filters by soaking them in a strong degreasing agent mixed with hot water, then rinsing. - Check the gauges on your fire extinguishers to make sure they have adequate pressure. - Test the garage door auto-reverse feature by closing the door onto a large piece of wood. - Test [smoke alarms](/electrical-safety-compliance-alert-reminder/) by pushing the ‘test’ button. If the alarm doesn’t sound, clean it, replace the batteries, and try again. If it still doesn’t sound, have it checked (and probably replaced). ## Three-monthly - Vacuum refrigerator coils. - Double-check the temperatures of your fridge and freezer. - Clean laundry exhaust vents. - Rinse the lint from the clothes-dryer screen. - Run water and flush toilets in areas you haven’t recently used to prevent grime building up. When it comes to the annual jobs, we find it handy to use a checklist for each season. ## Spring If there’s one activity inextricably linked with spring, it’s the **spring clean**! - Clean every nook and cranny! Include doors, skirting boards, walls, and curtains. - Clean the garage and shed. As the weather starts to get warmer, it’s time to get ready for summer! Make sure your **cooling systems are ready to go**, and take steps to **make sure insects don’t take advantage** of the warmth. - Have your air conditioning system serviced. - Repair/replace damaged window screens to make sure insects can’t get in. - Schedule a professional insect inspection and undertake any necessary treatment. Termites in particular can cause a lot of damage before it becomes visible. Now’s also the time to make sure you’re **prepared for all the fun stuff** that comes with summer! Repaint the stumps on the fence in the backyard, restring the tennis racquets, and clean the barbie. ## Summer While the weather’s good, take care of all the little jobs that need to be done **in the yard and on the exterior of your home**. - Inspect the exterior of your home, including the paint, foundations, and driveway, and [repair ](/fretting-mortar-and-how-to-fix-it/)as needed. - Flush outdoor water taps and hoses. - Trim trees or shrubs, clear away any dead plants, and check that decorative vines are not becoming invasive. - Check trees for interference with electric lines and have them trimmed if necessary. - Clean, repair, and reseal the deck/patio as needed. At the height of the Australian summer is the Australian Christmas. Don’t forget to show all your friends how much you love them with **Christmas cards**. ## Autumn DFES promotes April Fool’s Day as the time to **replace your smoke alarm batteries**. - Replace the batteries in your smoke alarms and carbon monoxide detectors using high-quality, long-life batteries. Even better, upgrade to mains-powered smoke alarms (these need to be installed by a qualified electrician). - Double-check that all smoke alarms are securely fitted, appropriately located, clean, and clear of obstructions. But don’t stop there –**step up the safety and security** right through your home. - Check that your RCDs operate and your power outlets work, and replace any frayed electrical cords. - Check all locks and deadbolts on your doors and windows, and replace if necessary. - Check and make sure everything in the house is strong and stable. Tighten any hinges, handles, knobs, racks, shelves, and so on. Now’s also the time to **make sure your heating system is ready** for winter. - Get your heating system ready for winter. - Central heating: [Check for leaks in windows and doors](https://www.diynetwork.com/how-to/how-to-check-and-seal-windows/index.html), and make sure vents are open and unobstructed. - Wood burning heater: have it serviced. - Fireplaces /chimneys: have them cleaned. - Flush your hot water heater to remove any sediment, and open and close the heater’s pressure relief valve to prevent leaks in the long term. It won’t be long before the cold weather sets in, so stock up for those days you just don’t want to leave the house! Get some **crafting or cooking supplies** to get creative with the kids, or take a day to find a haul of **books and DVDs** to get you through those rainy nights. ## Winter Autumn is such a beautiful time in Australia – but there’s no denying that all those autumn leaves can start to seem like a real pain come winter! Time to **clean out the debris** and make sure you don’t encounter any problems with water leakage or damage to your home in winter. - Remove leaves and debris from gutters and down-pipes, inspect for cracks and drainage, and repair as needed. - Make sure water is properly draining, not collecting around the foundations of your home. - Inspect roofing and eaves for damage or leaks, and repair as needed. - Check under the house or in the basement for moisture damage and repair as needed. And as long as you’re stuck in the house on those rainy days, take the opportunity to give the **kitchen, bathroom, and laundry** a proper once-over. - Clean the grout between the tiles in the kitchen and bathroom, and repair as needed. - Inspect taps for leaks, and remove and clean the aerators. - Check caulking around showers and bathtubs, and repair as needed. - Remove shower-heads and clean any sediment. - Check laundry exhaust vents for blockages while they’re running. - Clean inlet filters on washing machine, and check hoses and replace as needed. If there’s one thing Australians love to do, it’s travel! What better way to beat the winter blues than to start **planning your next holiday**. **Categories:** Home Ownership **Tags:** annual home maintenance, home maintenance, maintenance --- ### [Mistakes sellers make. How to avoid them.](https://rezzi.com.au/avoid-settlement-delay/) **Published:** May 30, 2023 **Author:** Peter Fletcher **Content:** **Don’t go into the process blind** Selling your home is stressful, even at the best of times, but going into the process blind can be a huge mistake. Here are a few tips that will give you some understanding about the selling process and how you can make it a success. **Have a strategy** We’ve mentioned this before on the blog and it’s our number one tip in a lot of cases – the best tool you can have is a plan. You should have a clear idea of why you’re selling, what you’re hoping to achieve by selling and what the end result will be. It’s important to be pro-active and plan out some deadlines and goals so you can stay on track. Going into the selling process 100% committed is the only way to have a successful outcome. **Check your asking price** Asking price is always an emotional topic. Most sellers have poured a lot of time, and money, into creating a home and trying to put a value on that can be very hard. If you find yourself in this position, take a step back and look at the situation objectively. The key to setting a fair asking price is to do some research. Get some appraisals done by different agents, go to open houses for properties of a similar style, have a look online or in the local paper to find out what other homes are selling for (you can also find out what properties sold for at [realestate.com.au](https://www.realestate.com.au) or [domain.com.au](https://www.domain.com.au)). This research will come in handy when emotional issues start to cloud your judgement. Also, having an idea of asking price will help when you need to communicate your wishes to your agent. Your asking price is one of the first things potential buyers will see. Ask too much and they’ll be turned off immediately. Ask too little and you could find yourself in financial strife. Finding the right number takes a little patience but the hard work is worth it. **Do everything you can to increase value** Adding extra value to your home, without having to spend a lot of money should be a priority. A few quick and easy things you could do to increase value include: - de-clutter and depersonalise – getting rid of all papers, knick-knacks and photos helps potential buyers to see themselves living in your house. A buyer making an emotional connection with your house is a good thing. - clean up your yard – your yard is the first thing people see at a home open so make sure it looks neat and tidy. Mow lawns, weed garden beds and paths, tidy up trees and hedges and clear away any rubbish. - update your paint – a quick paint job can do wonders to tired looking walls. If you have no budget to re-paint give walls a good scrub instead. **Choose the right agent** The right agent can make the process of selling your home so much easier. The aim when finding an agent is to choose someone you can [get along with](https://www.ppre.net/cgi-bin/professionals2/find.cgi?gid=7878&agentid=34566 "Richard Humphreys") and trust to make important decisions. You need to find an agent that is: - experienced in your area - professional - well referred - committed to marketing your property in a wide variety of ways - innovative and inspired **Understand the contract** Before you accept an offer from a buyer make sure you read and understand the contract. This is a legally binding document that sets out the terms and conditions of your [settlement](/property-conveyancing-perth/ "Property Settlement 101") so if you’re unsure of *anything* – question it. Don’t be pressured to enter into an agreement you’re not happy with – there is always time and opportunity to make changes *before* it’s signed. Do you have any other suggestions to add to our list? Have you made any big mistakes that you regretted when selling a house? Please feel free to leave a comment below. Photo by:: / [CC BY 2.0](https://creativecommons.org/licenses/by/2.0/) There is [plenty of work to do in Perth](/property-conveyancing-perth "Property Settlement 101") during the settlement process. However, what you do ***before* the settlement process begins** can also have a big impact on the success of the property transaction. **Here are three important tasks** that, when done early – even before the sale – will set sellers well on their way to a hassle-free property settlement. ### 1. Find the certificate of title Each Certificate of Title has two copies: one original, held by Landgate, and one duplicate copy, held by the owner. If the property is under mortgage, **the bank will hold the duplicate Title**. If the Title is lost, the seller (or the bank, if there is a mortgage) will need to apply for a replacement. This is a painful process that requires documents such as original rates notices from the shire council and statutory declarations from each person who has had contact with the Title. Since Landgate’s normal turnaround time is about four weeks, lost Titles are one of the most common causes of [long settlement delays](/long-settlement-delays/ "The top 3 mistakes that cause long settlement delays"). To avoid such lengthy delays, **find out where the Title is early**, so that if it’s lost, the application process can be started early. ### 2. Check identification documents To proceed with settlement of a property, sellers need to **present identification** that complies with Landgate’s five categories of identification. If the seller is unprepared for the strict identification requirements and does not possess the necessary identification, they may be forced into a last-minute scramble to apply for new documents before settlement date – or risk a settlement delay. To ensure sellers are prepared, it helps to let your clients know about the identification requirements as soon as possible, so they can check that they have their identification documents early. Click here for the five categories of accepted identification. ### 3. Check the smoke alarms and RCDs Under state law, **sellers can be fined $15,000** for selling a property with improper RCDs and up to **$5,000** for selling a property with inadequate smoke alarms. Having RCDs and smoke alarms installed can take time, so it’s best to check them early to avoid a rush closer to settlement. If the RCDs or smoke alarms are missing or inadequate (click here for an overview of the requirements), arrange to have them installed or repaired with plenty of time to spare. **By checking early that you have the certificate of title, identification documents, and proper RCDs and smoke alarms, you help avoid hassles later on in the settlement process.** Image by [Paula](https://www.flickr.com/photos/stpauliesgirl/2078671699/ "Paula's photo on Flickr") via Flickr. **Categories:** Other Contractual Obligations, Seller Rights & Obligations **Tags:** appraisals, certificate of title, identity checks, RCDs, renovating, research, Selling, smoke alarms, staging --- ### [Why 10 days grace may not mean what you think it does](https://rezzi.com.au/why-10-days-grace-may-not-mean-what-you-think-it-does/) **Published:** May 30, 2023 **Author:** Peter Fletcher **Content:** **The joint form of general conditions refers to a 10-day “claim for compensation” period – but it’s unwise to rely on this when it comes to reporting faults in a property.** Rather, buyers should thoroughly inspect the property and ensure that any problems are dealt with *before* settlement. However, a recent settlement case has highlighted how confusion over the “claim for compensation” period can lead to disputes and disappointment after settlement is over. In this case, Mr Yen\*, a buyer, was undertaking a [final inspection](/how-many-can-attend-final-inspection/ "How many people can attend the final inspection?") when he discovered the hot water system was not working. The seller’s agent assured him that it would probably be fixed by settlement, and that even if it wasn’t, Mr Yen would have a ‘ten days grace’ period after settlement to report problems with the property. Section 15.3 of the Joint Form of General Conditions specifies that if there has been “an error or misdescription of the Property in the Contract” the buyer is entitled to compensation if they notify the seller within 10 business days after settlement. Assured by this, Mr Yen went through with the property transaction. On moving into the property, Mr Yen contacted the seller to report that the hot water system was still not working. Despite being within ten days of settlement, the seller refused to pay compensation, insisting that it had not been faulty when it was in her possession. Disappointed, Mr Yen contacted us. But with settlement over, there was little we could do but inform Mr Yen that if the seller refused to pay, his remaining option was to take legal action. With the costs of legal action likely outweighing the cost of repairing the hot water system, it’s likely that Mr Yen will choose to pay for repair himself, or to seek answers from the real estate agent who suggested that faults could be dealt with after settlement. **The best time to address problems with a property is before settlement.** By addressing problems at the appropriate time, and keeping the settlement agent in the loop, you can pave the way for a smooth and dispute-free settlement. (\* Mr Yen’s details have been changed.) Image by VeloBusDriver via Flickr. \[info\_box\]**Update:** Legal advice provided to the settlement industry has revealed that Section 15 of the Joint Form of General Conditions has a very limited scope. Read *Have you misinterpreted the 10 days grace clause?* for more info. \[/info\_box\] **Categories:** Joint Form Of General Conditions **Tags:** 10 days grace, case study, final inspection, joint form of general conditions --- ### [The dangers of subject-to-probate contracts](https://rezzi.com.au/subject-to-probate-contracts/) **Published:** May 30, 2023 **Author:** Peter Fletcher **Content:** **Offer and acceptance contracts are sometimes made subject to probate, but are these contracts valid?** When a sole owner or Tenant in Common passes away, either the executor of the will needs to be granted probate (if a will was left), or (if a will was not left) a family member or spouse needs to be granted Letters of Administration, before the property can be transferred. Potential sellers sometimes approach agents to sell before probate has been granted. To deal with this situation, it’s not uncommon for agents to write up contracts that are “subject to probate”. **However, until probate has been granted by the supreme court, would-be sellers don’t have the authority to transact on the property.** Until this time, a would-be seller doesn’t have the authority to sign an Offer and Acceptance. Creating contracts that are subject to probate can bring all parties involved into a sticky situation. For example, what if probate was disputed after a buyer had their Offer accepted? A long or indefinite delay might arise, and the situation would be made worse if the buyer had already handed in a notice to leave their rental property. **To avoid such problems, wait until you’re holding the required probate or letters of administration before writing the offer and acceptance.** Image by [Purple Wyrm](https://www.flickr.com/photos/wyrmworld/3299179227 "Purple Wyrm's photo on Flickr") via Flickr. **Categories:** Client Identification Verification **Tags:** death, offer and acceptance, probate, real estate agent --- ### [Granting possession prior: the good, the bad and the ugly](https://rezzi.com.au/granting-possession-prior-the-good-the-bad-and-the-ugly/) **Published:** June 29, 2023 **Author:** Peter Fletcher **Content:** In recent years we have seen an increase in the number of requests from buyers for **possession of a property prior to settlement**. If everything goes to plan, this is a harmless option for the seller and a great opportunity for the buyer. ## What is prior possession? Prior Possession refers to a person occupying and holding physical control over a property before they officially become the legal owner. It occurs when a buyer or tenant gains access to and starts using the property before the sale or lease contract is completed. Prior possession can happen through various arrangements, such as early possession agreements, interim occupancy, or rent-back agreements. It allows the occupant to temporarily use and enjoy the property while the legal and financial parts of the transaction are completed. Prior possession can offer certain benefits, such as comfort and the ability to prepare or customize the property in advance. Still, it also comes with possible risks and concerns that need to be carefully evaluated by all parties involved. ## Advantages of early possession Early possession can bring forth a range of significant advantages in property transactions, benefiting both buyers and sellers alike. - Convenience and Flexibility: One of the significant advantages of early possession is the convenience and flexibility it offers to both buyers and sellers. For buyers, it allows them to have a smoother transition between properties by providing immediate access to the new property before the official settlement. This eliminates the need for temporary accommodation or storage and reduces the hassle of coordinating moving schedules. - Property Customization and Preparation: Early possession grants buyers the opportunity to customize and prepare the property according to their preferences before the settlement. This could involve tasks such as painting, renovations, or furnishing the property according to their specific needs. By having early access, buyers can save time and effort in completing these tasks after the settlement, allowing them to settle into their new home more quickly and comfortably. - Time Savings: Early possession can save considerable time for both buyers and sellers. Buyers can avoid the potential delays associated with waiting for the settlement process to be completed before moving into the property. This is particularly beneficial when there are time constraints or other factors that require immediate occupancy. Sellers, on the other hand, can benefit from a smoother transition by having the buyer occupy the property early, reducing the time gap between selling their current property and moving to a new one. - Property Inspection and Issue Resolution: Early possession provides buyers with the opportunity to thoroughly inspect the property and identify any issues or defects that may need attention. ## Disadvantages of early possession Careful consideration and professional advice are crucial to address the potential disadvantages of early possession and ensure a smooth property transaction process. - Financial and legal risks: Early possession can expose buyers to potential liabilities and challenges in recovering funds if the transaction falls through or encounters complications. - Delayed settlement: Early possession may result in delays if unresolved issues or disputes arise during the early possession period. - Property condition and responsibility: Buyers may discover undisclosed issues or defects, leading to disagreements and disputes over repairs and maintenance responsibilities. - Insurance coverage: Adequate insurance policies must be in place to protect both parties during the early possession period. - Disruptions and inconvenience: Early possession can cause challenges for sellers who still need time to vacate the property and complete their own transition. - Lack of legal protection: Without a comprehensive agreement, resolving disputes during the early possession period may be difficult due to limited legal protection. ## A case study Where multiple subject sales have caused a settlement log jam or where there is a delay with mortgage discharge **allowing possession prior to settlement** is a handy circuit breaker. However, there are a number of risks for sellers who grant prior possession and associated obligations for the buyers who seek it. This is clearly illustrated by a case where the sale of the property went horribly wrong for one unsuspecting seller after a failed settlement caused a legal dispute and cost him thousands of dollars in legal fees. In this instance, the seller, Mr. Bayliss, (not his real name) accepted a cash offer **that the buyer be granted immediate possession at an agreed weekly rent.** All seemed to be progressing well until, a month prior to settlement, the buyer experienced a significant downturn in his business. It soon became apparent that he would be unable to settle! In the meantime, the seller had purchased another property via a cash offer to coincide with the upcoming settlement. Unable to secure finance for the purchase, the buyer failed to settle. The buyer attempted to extend settlement to get alternative finance in place and was upset when hit with the associated penalties. Subsequently the buyer tried to pull out of the contract and the matter ended up in the hands of lawyers. Ultimately, the seller was stuck with the property and, even worse still, the situation ended up costing him thousands of dollars in legal fees and negatively impacted upon the cash offer he had on the other property. What we can take away from this story and, others like it, is that all parties should be made **aware of the risks involved** and the obligations associated with possession prior to settlement, such as: 1\. The seller exposes themselves to the risk of the buyer not settling and the property being damaged. 2\. The buyer takes on the risk of the property i.e. they accept the property as-is and can make no further claims. They must adequately insure. 3\. **The buyer is obligated to pay the full amount of the [duty](https://rezzi.com.au/the-main-types-of-stamp-duty-and-how-they-affect-your-transaction/)**, even if the sale fell through due to no fault of the buyer. As you can appreciate there are a number of ways for agents to approach this issue and the key here is to keep everyone informed. So how will you handle requests for possession prior in the future? *Image by [Linus Bohman](https://www.flickr.com/photos/bohman/210977249/in/photolist-jDjbM-6pD1Tz-5eLUnX-nMxFFX-Pa9yp-o79KAj-9TH6ST-29KvKK-4L7MJE-792ti2-azfSzG-8iT7hp-AMhB-iHps2C-7X3TLU-6m7iPY-tdAA-eayB9M-7fwxHz-4YPqqU-j3To1u-gFHZi5-MndMx-4D6qTG-8JtRMU-eKfc5v-6hk2xF-5NWi1b-6HukmS-7H8xz8-6t7qAt-2daoF3-8w1U1e-bmbfwo-nnEfaY-5TkHto-4U8Zed-6m7iJL-ixHDyC-97maTd-9wVZih-8NQcGD-7SWU4-5FL3B8-6udM1U-P6784-4RBBmq-83t1FL-ofxU2i-HaSkH/) via Flikr.* **Categories:** The Sale To Settlement Process --- ### [Buying and selling a strata title property in Western Australia](https://rezzi.com.au/buying-and-selling-a-strata-title-property-in-western-australia/) **Published:** June 29, 2023 **Author:** Peter Fletcher **Content:** ## Overview In Western Australia, a strata scheme is defined as a subdivision of a piece of land that allows one large freehold lot to be divided up into many smaller lots. Lots can be individual units, apartments, townhouses, or houses. There are different types of strata. Each has different rights, rules, obligations, documents and processes attached to them. A strata property is different from a freehold lot. Strata owners **share ownership and the costs** associated with maintaining, repairing and insuring common property such as gardens, external walls, roofs, driveways and stairwells. A strata scheme has its own set of by-laws. These by-laws regulate the conduct of owners and occupiers of lots and set out the rules that govern the scheme. Owners are restricted to what they can do to improve the property. For example, anything that changes the exterior appearance of the property usually requires permission from the Council of Owners. Every scheme has a strata company comprising the owners of the scheme. It is governed by the *Strata Titles Act 1985* (the Act), together with the Strata Titles (General) Regulations. Larger strata schemes are administered by a **Council of Owners**. The Council of Owners **represents the interests of all the owners** within a Strata Company. They make decisions about work to be undertaken, set the budget for the scheme and instruct the Strata Manager on how to proceed on implementing directions. ## The advantages of buying into strata title Buying into a strata title offers a range of benefits that make it an attractive option for property owners. - Shared Amenities and Facilities: Buying into strata title grants you access to shared amenities and facilities within the strata complex. These may include swimming pools, gyms, gardens, parking spaces, or community spaces. Enjoying these amenities without the sole responsibility for maintenance and upkeep can enhance your lifestyle and provide added convenience. - Cost Sharing: Strata title ownership allows for the sharing of common expenses among all the owners in the complex. This means that costs associated with maintenance, repairs, insurance, and management of common areas are divided among the strata community. This cost-sharing mechanism can help reduce individual financial burdens and make property ownership more affordable. - Professional Management: Strata schemes often employ professional strata managers who handle administrative tasks and ensure the smooth operation of the complex. These managers take care of various responsibilities, such as collecting fees, organizing repairs, managing disputes, and ensuring compliance with regulations. Having professional management in place can save you time, effort, and potential headaches associated with property management. ## The disadvantages of buying into strata title While buying into a strata title can offer numerous advantages, it’s essential to be aware of the potential disadvantages associated with this form of property ownership. - Lack of Control: As a strata title owner, decisions regarding the management and maintenance of common areas are made collectively through the owners’ corporation or body corporate. This means that individual owners may have limited control over certain aspects of the property. - Bylaws and Restrictions: Strata schemes have specific bylaws and rules that owners must adhere to. These may include restrictions on pet ownership, noise levels, renovations, or even the use of common areas. Failure to comply with these bylaws may result in penalties or disputes. - Potential Disputes: Living in close proximity to other owners can lead to conflicts and disputes over various issues, such as noise, parking, or maintenance responsibilities. Resolving these disputes can be time-consuming and may require mediation or legal intervention. - Limited Privacy: Living in a strata complex means sharing common spaces and walls with neighbors. This can result in reduced privacy compared to standalone properties. ### Recent changes to the strata titles act In 2018, the State Government undertook a comprehensive review of strata title legislation and regulation. Amendments to the *Strata Titles Act 1985* (the Act), together with changes to the Strata Titles (General) Regulations 2019 came into effect on 1 May 2020. The Act was amended in order to: - address issues that have arisen due to the changing nature of strata schemes; - introduce a new form of land ownership (leasehold strata title schemes); and - modernise the language and structure of the Act. ### Who is affected by the changes? Individuals most affected by the amendments include: - **Sellers** of strata property - Prospective **buyers** - **Real Estate Agents** - **Settlement Agents** and **Property Lawyers** ### What has changed? Under the new provisions: - Strata managers will be better regulated and made more accountable. - Overall management of the strata company will be improved. - Owners will have more of a say in the running of their scheme. - Better ongoing maintenance of schemes will be facilitated. - Enforcing by-laws will be easier. - Strata disputes will be resolved quickly, cheaply and effectively through a single specialist forum. - Buyers will receive better information about the strata lot they are buying. - More flexibility in the staged subdivisions of strata and survey-strata schemes will be permitted. - Safeguards will be introduced for the termination of schemes. - Owners will be empowered to improve and retrofit their scheme to benefit from renewable energy sources. ## Essential information for sellers To improve transparency and accountability, the amended Act has changed the obligations for the owner of a strata property. Before a contract can be agreed or signed, the seller must provide prospective buyers with: - the seller’s name and address; - scheme notice, scheme plan, scheme by-laws (including those not yet registered) and schedule of unit entitlements; - the name and address for service of the strata company; - strata lease documentation for the lot, if it is a leasehold scheme; and - minutes of the most recent annual general meeting, any extraordinary general meeting and the latest statement of accounts. In Western Australia, the majority of strata schemes are 4 lot schemes or less. These are governed by less prescriptive record-keeping rules. For example, two lot schemes do not have to keep minutes, and three, four and five lot schemes may opt-out of that requirement by way of resolution. In circumstances where the strata company **does not keep minutes** of its meetings or **prepare a statement of accounts**, or if the seller is unable to get a copy, the seller must **provide a statement** outlining why these documents are not available. **Buyer specific information** The seller must provide specific information about the lot, including: - copy of the scheme plan marked with the location of the lot with defined boundaries; - unit entitlement of the lot, and unit entitlements for all lots in the scheme; - contributions payable by the owner (amount and due date), if determined by the strata company in the last year; or - a reasonable estimate of any contributions payable after the proposed settlement date; - details of any debt owed by the owner of the lot to the strata company (including how the debt arose, the date and the amount outstanding); - details of any exclusive use by-laws that apply to the lot; and - any other information required by the regulations. If the lot has not yet been created, the seller must provide: - the latest version of any draft scheme documents, with amendments relevant to the lot; - a reasonable estimate of unit entitlement; - estimated contributions payable. Additional information is required in circumstances where: - the strata titles scheme has not been registered; - the first annual general meeting has not been held; - the scheme developer owns 50% or more of the lots in the strata titles scheme; or - lots with an aggregate unit entitlement of 50% of the scheme. If these circumstances apply, the buyer must be notified of: - **estimated strata company income and expenditure** for the 12 months after the proposed settlement date; - details of any **remuneration or benefit** associated with the contract; - any **disclosures** the scheme developer has made to the strata company; - any **proposed or existing contract**s for the provision of services or amenities; - costs, terms and conditions for any **lease or licensing agreement**; and - any **court or tribunal proceedings** connected with a contract for the sale of a lot. *Under the new amendments,* ***the seller*** *must prove the required information was provided.* If a **notifiable variation** occurs after the contract is signed, the seller must inform the buyer in writing as soon as practicable (up to 15 days prior to settlement) or within 10 working days of becoming aware it. The notification must include information (that a reasonable person would consider enough) to let the buyer make an informed assessment about whether they are materially prejudiced by it. *If a court or tribunal proceeding arises in relation to a notifiable variation that happens* ***after the contract*** *is signed, it is* ***the seller*** *who has to prove that proper notice was given to the buyer.* **Failure by the seller to disclose notifiable variations** or meet the conditions set out in the Strata Title Regulations, may delay settlement or **render the contract void**. In circumstances where the contract is avoided, the buyer may recover any deposit or money held under the contract. ### Essential information for sellers Under the Act, prospective buyers will benefit from better **clarity and transparency**. Buyers will benefit from more detailed information which provides a clearer picture of the ‘health’ of the strata scheme. This information will support the buyer to make more **informed decisions** prior to purchase. Information will include: - The **name and address** of the seller - Agreed expenditure – **estimated contributions** a buyer will have to pay in the 12 months after settlement. - The **minutes** from the most recent AGM. - A **statement of accounts** of the strata company. - Any **debts** owing against the lot to the strata company. - Whether the lot has the benefit of **exclusive use by-laws**. - Information about any **termination proposal** received by the strata company If the strata company **does not keep minutes of its meetings** or **prepare a statement of accounts**, or if the seller is unable to get a copy, the seller must provide a statement outlining why these documents are not available. It’s important to note a seller must give a buyer this information **before** a contract for the sale of a lot in a strata titles scheme is signed. ### Why have these changes been made? The changes allow buyers to: - Budget for future **strata levies**. - Understand the level of cooperation and harmony (or otherwise) between the strata company and the council of owners. - Understand and budget for planned **major upgrades**, including the possibility of additional **strata levies**. - Gain an understanding of the **financial viability** of the strata company through the statement of financial position. ### What the seller must disclose The seller must provide specific information about the lot, including: - copy of the scheme plan **marked with the location** of the lot with **defined boundaries**; - **unit entitlement** of the lot, and unit entitlements for all lots in the scheme; - **contributions payable** by the owner (amount and due date), if determined by the strata company in the last year; or - a reasonable **estimate of any contributions** payable after the proposed settlement date; - details of any **debt owed by the owner** of the lot to the strata company (including how the debt arose, the date and the amount outstanding); - details of any **exclusive use by-laws** that apply to the lot; and - any other information required by the regulations. If the lot has **not yet been created**, the seller must provide: - the latest version of any **draft scheme documents**, with amendments relevant to the lot; - a reasonable estimate of **unit entitlement**; - estimated **contributions payable**. ### Additional information Additional information is required in circumstances where: - the strata titles scheme is **unregistered**; - the first **annual general meeting** has not been held; - the **scheme developer owns 50%** or more of the lots in the strata titles scheme; or - lots with an **aggregate unit entitlement of 50%** of the scheme. If these circumstances apply, the buyer must be notified of: - estimated **strata company income and expenditure** for the 12 months after the proposed settlement date; - details of any **remuneration or benefit** associated with the contract; - any **disclosures** the scheme developer has made to the strata company; - any **proposed or existing contract**s for the provision of services or amenities; - costs, terms and conditions for any **lease or licensing agreement**; and - any **court or tribunal proceedings** connected with a contract for the sale of a lot. Under the new amendments, the **seller** must prove the required information was provided. If a **notifiable variation** occurs after the contract is signed, the seller must inform the buyer in writing as soon as practicable (up to 15 days prior to settlement) or within 10 working days of becoming aware it. The notification must include information (a reasonable person would consider enough) to let the buyer make an informed assessment about whether they are **materially prejudiced** by it. ### Ten-year maintenance plan New amendments require all schemes of **10 lots or more**, or schemes with a building value in excess of **$5 million**, to have a **10-year maintenance plan** and reserve fund. The Strata Company or a contractor is required to develop a list of common property elements that are expected to require maintenance, repair, renewal or replacement in a 10-year period. This information assists owners to set reserve funds, assessing how much will be required over time, and informing the buyer on future expenditure. ## Essential information for real estate agents The Government review of the *Strata Titles Act 1985* (the Act) is complete. Amendments to the Act together with the Strata Titles (General) Regulations 2019 came into effect on **1 May 2020**. This major overhaul of strata legislation in Western Australia will apply to contracts from 1st May 2020. ### New disclosure requirements To comply with amendments to the Act, there are new **disclosure requirements for sellers**. While disclosure requirements relating to the seller, not the salesperson, it’s important for Real Estate professionals to understand the changes so that they can provide their clients with expert advice and guidance. Importantly, Forms 28 and 29 have been replaced by **one new form** the “***Pre-contractual Disclosure Statement to the Buyer***”. ### Additional information requirement The seller is required to provide specific information about the lot, including: - copy of the **scheme plan** marked with the **location** of the lot with **defined boundaries**; - **unit entitlement** of the lot, and unit entitlements for all lots in the scheme; - **contributions payable by the owner** (amount and due date), if determined by the strata company in the last year; or - a reasonable estimate of any **contributions payable** after the proposed settlement date; - details of any **debt owed** by the owner of the lot to the strata company (including how the debt arose, the date and the amount outstanding); - details of any **exclusive use by-laws** that apply to the lot; and - any other information required by the regulations. Before a contract can be agreed or signed, the seller must provide prospective buyers with: - the seller’s name and address; - scheme notice, scheme plan, scheme by-laws (including those not yet registered) and schedule of unit entitlements; - the name and address for service of the strata company; - strata lease documentation for the lot, if it is a leasehold scheme; and - minutes of the most recent annual general meeting, any extraordinary general meeting and the latest statement of accounts. ### Seller disclosure compliance Larger strata schemes (6 lots or more) employ a Strata Manager to keep records on behalf of the strata company. Strata managers often have an owner portal where an owner can log into their account to access the minutes and financials. Owners in smaller schemes may find it difficult to access the required information. Two lot schemes do not have to keep minutes, three, four and five lot schemes may opt-out of that requirement by way of resolution. Given the recent changes, many of those schemes will not have passed that resolution. If the required documents are not available, the seller can make a statement as to why the minutes and financials are not available. This **Pre-contractual Disclosure Statement to the Buyer** forms part of the contract and must be attached to the disclosure statement. The Real Estate Industry of Western Australia (REIWA) has created a pro forma document which can be accessed [here](https://reiwa.com.au/uploadedfiles/member/content/members/news/804_precontractual%20disclosure%20statement%20to%20the%20buyer_290420.pdf). ### Contracts **Failure to comply** with disclosure requirements before the contract is signed means a buyer may avoid a contract for the sale and purchase of a lot at any time before the settlement date for the contract. If the seller receives information after the contract has been signed and fails to provide the buyer with information or a document that would disclose material prejudice, the buyer can avoid the contract. The burden of proof lies with the buyer. If the seller gives the buyer a notice substantially complying with section 156 before the buyer avoids the contract under this section, the buyer may avoid the contract under this section only if the buyer does so within 15 working days after the seller’s notice is given to the buyer. ### What constitutes an offer and acceptance (O&A) All attachments referred to in the disclosure statement must be included in the O&A as annexures. Documents must be given prior to the buyer entering into the contract. Request proof such as an acknowledgment from the buyer or retain the email record showing when the disclosure statement was sent. If the disclosure statement is only given to the buyer at the point in time immediately prior to signing the O&A then all attachments must be included with the disclosure statement. ### Providing documents electronically Documents may be provided to the buyer via electronic means if the buyer has consented to receive notifications electronically or a contract signed digitally. If you’re looking for professional assistance with [property conveyancing in Perth](/property-conveyancing-perth) or [buyers agent](/buyers-agent-perth/) services, we’re here to help. [Request a quote](/property-conveyancing/#get-quote-form) or give us a call at the following number: [1300 001 358](tel:1300001358). Our experienced team is ready to guide you through the process and provide you with the support you need for a successful outcome. **Categories:** Preparing To Buy --- ### [How much should I spend on a house?](https://rezzi.com.au/how-much-should-i-spend-on-a-house/) **Published:** June 29, 2023 **Author:** Peter Fletcher **Content:** Many buyers, especially first home buyers, ask themselves: *how much should I spend on a house*? Assuming you’re borrowing money to buy your house, the answer depends on: - How much your lender will allow you to borrow (seek pre-approval to ascertain this), and - How much you are willing to pay in loan repayments As a rough guide, your total loan repayments should be no more than 40 percent of your total income. To get a better idea of what you should spend on a house, sit down and budget the difference between how much you earn and how much you spend each month – what’s leftover for home loan repayments? Don’t compromise your standard of living by getting yourself into [too much debt](https://rezzi.com.au/top-tips-to-take-stress-out-of-mortgage/)! ## Why is it important to spend the right amount on a home? Spending the right amount on a home is of utmost importance for various reasons. Firstly, it ensures financial stability by allowing you to afford your mortgage payments without straining your budget. By spending within your means, you can maintain a healthy financial outlook and avoid excessive debt or financial stress. Moreover, it ensures long-term affordability, as you can comfortably meet your housing expenses, including mortgage payments, property taxes, insurance, and maintenance costs, without sacrificing other essential expenditures. This balanced approach to spending on a home prevents overextension, where a large portion of your income is dedicated solely to housing costs, giving you the freedom to allocate funds to other crucial financial goals, such as retirement savings, education, or emergency funds. Additionally, spending the right amount on a home can prove to be a wise investment. It increases the likelihood of gaining equity and potential appreciation over time, allowing you to build wealth and secure your financial future. ## Factors that affect affordability in home buying Determining your affordability goes beyond just looking at the price tag of a property. It requires a comprehensive assessment of your financial situation, considering multiple key factors that impact your purchasing power. - Income: Your income level plays a crucial role in determining how much you can afford to pay for a home. A higher income provides greater financial flexibility and increases your borrowing power. - Debt and Expenses: Existing debt obligations, such as student loans, credit card debt, and car loans, can impact how much you can afford for a home. Lenders consider your debt-to-income ratio when determining loan eligibility. - Credit Score: Your credit score affects the interest rate you can secure on a mortgage. A higher credit score typically results in more favorable interest rates, allowing you to afford a larger loan amount. - Down Payment: The size of your down payment affects both the loan amount and monthly mortgage payments. A larger down payment reduces the loan principal and may lower interest rates, making home ownership more affordable. - Mortgage Interest Rates: Fluctuating interest rates impact the affordability of a home. Higher rates increase monthly mortgage payments, potentially limiting the price range of homes you can comfortably afford. - Property Taxes and Insurance: Property taxes and insurance costs vary depending on the location and property type. These expenses should be factored into your affordability calculations, as they contribute to your overall housing costs. - Future Financial Goals: Consider your long-term financial goals, such as saving for retirement, education, or other investments. Balancing your home affordability with these goals is essential for maintaining overall financial stability. One way to cut down the cost of your purchase is to decide exactly which costly features of a home you do and don’t want. Consider how important, or unimportant, features such as the following are to you: - **Size.** Many first home buyers are attracted by large family homes that remind them of the homes they grew up in. However, large homes are expensive, and it’s important to consider how much space you will actually need – do you have (or are planning to have) a large family, or will the home only house one or two people? Are you willing to sacrifice house size in return for the smaller energy and maintenance bills associated with a smaller home? - **Outdoor space.** For some people, a big backyard is a must. For others, a large lawn and leafy gardens are just other sources of maintenance costs. Consider where you stand in the outdoor space. - **Luxuries.** Pools and spas look great at home opens, but consider whether they’ll be an unnecessary extra cost or a part of your everyday lifestyle. - **Location.** Proximity to good schools, parks, and shopping centres can often drive up the asking price of a home. Decide on which location is most suited to your lifestyle. By deciding which costly features of a home aren’t important to you and buying according to those priorities, you’ll **avoid the temptation of unnecessary features that will have you paying more**. You’ll also save yourself a lot of time because you’ll be able to narrow down your property search to fewer properties. In summary, to find out how much you should spend on a house, get your home loan pre-approved. Then, determine which costly features are and aren’t important to you and decide how much you are willing to pay in loan repayments. **Categories:** Completing Due Diligence Property Checks --- ### [Buying a home? A simple guide](https://rezzi.com.au/buying-a-home-a-simple-guide/) **Published:** June 1, 2010 **Author:** Peter Fletcher **Content:** [Buying a home](https://rezzi.com.au/top-5-tips-for-first-homebuyers/ "Top 5 tips for first homebuyers") is a big financial decision. Going into the process blind can lead to some very unfortunate outcomes so your best bet is to arm yourself with knowledge and be prepared for anything. Here are a few things to consider before buying a home. **Don’t over-extend yourself financially** As a homebuyer, one of the worst situations to find yourself in is being financially stretched. Before you commit to anything it’s important to realise that variables such as interest rates or fees may rise at any time. Sit down, make a budget and work out a few contingencies. **Organise a [pre-settlement inspection](https://rezzi.com.au/6-inspections-to-include-on-the-offer-and-acceptance/ "6 Inspections to Include on the Offer and Acceptance")** When you’re buying a home, you should [consider building inspections mandatory](https://rezzi.com.au/top-5-tips-for-first-homebuyers/ "Top 5 Tips for First Time Homebuyers"). You may want to try to speed up the process (especially if you’re feeling pressure from family or your agent) but skipping them could land you in a lot of hot water. **Research the area** You may be in love with your future home, but will you still love it if the neighbours are ‘characters’? A lot of home buyers don’t check out the neighbourhood they’re moving into and they pay for it later. A couple of good tips are to: - visit the property at different times of the day – your house may be a short-cut route for peak hour commuters for example - take a walk down the street to get a feel for your neighbours - find out how close public transport, schools and shops are It’s also a great idea to check with the local council to see if there are any future developments being planned for the area. **Think about resale value** Chances are you won’t be spending the rest of your life in your new house, so considering the resale potential of a property is a good idea. You should: - Find out what other properties in the area have sold for - Steer clear of outdated features – you may love the ‘retro’ feel of the house but can you be sure other buyers will? - Location is always a big factor in terms of resale. Talk to your agent about the suburb’s future potential Buying a home is a big deal. Like everything in life, the process will go smoother will a little bit of planning and forethought. **Categories:** Preparing To Buy --- ### [Fretting mortar and how to fix it](https://rezzi.com.au/fretting-mortar-and-how-to-fix-it/) **Published:** June 22, 2010 **Author:** Peter Fletcher **Content:** Fretting mortar is a common problem for brick and stone homes, especially in homes built up until the late seventies. Essentially it’s where the mortar between brickwork begins to ‘fret’ or fall away. If you spot it early there’s a good chance you can escape any major structural damage and a potentially large repair bill. ### **What causes it?** Fretting mortar is caused when cement joints become damp or where a badly mixed batch of mortar was used during construction. This can happen in a number of ways including: - exposure to the elements, - reticulation or pool water spraying on the brickwork, - incorrect mixing of mortar at the time of the build. ![](https://rezzi.com.au/wp-content/uploads/2022/03/Untitled-design-19-300x180.jpg "brick") ### **How to spot it** Fretting mortar is pretty easy to spot. When you’re inspecting your external brickwork have a look at the cement joints. If you see any crumbling or powdery mortar it’s a good indication that your brickwork is fretting. In its advanced stages, the mortar will be almost completely missing. At that point, the rows of bricks may begin to collapse onto the bricks below. Be prepared for an expensive repair job if it gets to that stage. ### ![Fretting Brick: Rezzi](https://rezzi.com.au/wp-content/uploads/2022/03/Untitled-design-20-300x180.jpg "fretting brick") ### **How to fix it** There’s only one way to fix the problem and that’s to replace the mortar (also called re-pointing). Re-pointing is the best way to ensure the structural integrity of your home and to make sure fretting mortar isn’t an ongoing problem. Re-pointing is done by cutting or vacuuming out the fretted joints and replacing them with a correctly mixed mortar. It’s usually a simple, straightforward job that can be completed by a competent bricky. While there may be just one way to fix fretting mortar there are a few ways you can stop it from becoming an issue in the first place. – Perform regular checks and maintenance of brickwork. – Apply a sealer. If you know an area of brickwork will be exposed to the elements or damp conditions, apply a sealer from the outset. Brick sealers provide a waterproofing layer that inhibits erosion and damage. Next time you’re outside have a look at your external brickwork and check for signs of fretting mortar. A simple once over now could save you some money in the long run. If you’re looking for professional assistance with [property conveyancing in Perth](/property-conveyancing-perth) or [buyers agent](/buyers-agent-perth/) services, we’re here to help. [Request a quote](/property-conveyancing/#get-quote-form) or give us a call at the following number: [1300 001 358](tel:1300001358). Our experienced team is ready to guide you through the process and provide you with the support you need for a successful outcome. **Categories:** Completing Due Diligence Property Checks --- ### [Top tips to take ‘stress’ out of ‘mortgage’](https://rezzi.com.au/top-tips-to-take-stress-out-of-mortgage/) **Published:** August 3, 2010 **Author:** Peter Fletcher **Content:** It is estimated that around 469,000 households will be suffering mortgage discomfort by December and the number of those in severe stress (facing a potential sale, foreclosure, or forced refinance) could be as high as 267,000. How can at-risk borrowers stay out of trouble, save money and own their property sooner? A spokesperson for [Mortgage Choice](https://www.mortgagechoice.com.au/ "Mortgage Choice"), [Kristy Sheppard](https://www.mortgagechoice.com.au/aboutus/media-releases.aspx "Kristy Sheppard") said, “There are simple strategies that can help borrowers avoid mortgage stress, reduce their loan term and the interest owed. It’s about them taking control of their finances by managing the mortgage instead of letting it manage them.” “Common causes of mortgage stress are higher interest rates and rising living costs. However, over-indulgence in post-mortgage debt is also a big concern. “Mortgage Choice’s 2010 Recent First Homeowner Survey revealed 15% had taken on within the first two years what they saw as ‘significant’ post-mortgage debt. Of those, 70% had spent between $0 and $20,000, 26% had racked up between $21,000 and $50,000, and 4% had extra debt of $51,000 or more. “If these borrowers and others facing a similar situation want to better their mortgage situation they need to be proactive in their repayment strategy. By maintaining additional, higher and/or more regular repayments, sticking to a budget, fully utilising the loan facilities available and regularly ‘shopping around’, borrowers can potentially fast-track their way to outright ownership.” Consider Mortgage Choice’s top tips: - **Contribute your change**. Based on a loan of $300,000 at 7% over 30 years, if you round the monthly repayments of $1,996 up to $2,050, the loan will be repaid approximately one year and eight months earlier, saving you over $25,000 in interest. - **Make a dent.** If you deposited your tax return of, say, $500 into the above-mentioned loan, it would reduce the term by one month and the total repayments by over $2,350. Doing so annually would make a significantly larger dent. - **Make the most of loan features.** If a borrower has $5,000 in a loan offset account, a $300,000 loan (at 7% interest pa) the term would be reduced by around one year and the borrower would save over $33,000. It’s worth enquiring about, but be mindful of any ongoing account-keeping fee. **Categories:** Preparing To Buy --- ### [Essential things buyers forget to include on the offer and acceptance](https://rezzi.com.au/3-essential-things-buyers-forget-to-include-on-the-offer-and-acceptance/) **Published:** February 28, 2012 **Author:** Peter Fletcher **Content:** When buyers make an offer on a property, they must fill out an Offer and Acceptance form. The O&A determines all the specifics of the sale – the sale price, the parties involved, and any special conditions – so it’s important to get it right. But not everyone does, and when a vital detail is left off, the purchase might not go as planned. Worse still, the missing detail might cost a purchaser lots of money. Here are three essential, but often forgotten, clauses to include on the Offer and Acceptance that will help protect your interests: ### 1. Property inclusions Any item which is on the property but not actually part of it – such as a dishwasher, above-ground pool, swingset, or light fitting – is a chattel, and you need to include them on the O&A if you want them to stay with the property. Consider this scenario: you’re inspecting a great property and are keen to make an offer. You make an offer, the seller accepts, and you proceed to settlement. Just before settlement, you realise the dishwasher you’d loved is missing! Unfortunately, that dishwasher was a chattel, so the seller was entirely within their rights to take it. We have seen similar scenarios countless times. **The only way to ensure that chattels remain with the property is to include them as part of your purchase on the Offer and Acceptance**. ### 2. The correct property address Including **[Title particulars](/sloppy-contract-almost-leads-to-transfer-of-the-wrong-property/)** is the only sure-fire way to ensure that everyone involved can correctly identify the property. In the past, contracts lacking Title particulars have resulted in the wrong property being transferred from the buyer and the seller – this is a complicated and expensive mistake to correct! Unfortunately, contracts with only the street address and seller’s name regularly come through our office. You can avoid a major mix-up by including these Title particulars: - The Lot number - Volume and folio number - The strata plan or number, if your property is part of strata. Your agents will know these details and should make sure they’re included, but it doesn’t hurt to double-check. ### 3. Vendor warranty The Offer and Acceptance contracts allow for special conditions that protect the buyer’s interests – for example, a condition that the sale will only go through if the property is found to be free of termites. One special condition that is often left off is a vendor warranty. Including a clause like: “The Vendor warrants that all gas, electrical, and plumbing appliances, including reticulation and pool filtration equipment (if applicable) shall be in good working order at settlement.” will give you some degree of protection against faulty appliances. Although this warranty can’t delay settlement it gives you the option to hold the owner liable for rectifying any problems that may surface. Don’t risk a botched buying experience – ensure you protect your interests by including the relevant clauses on the Offer and Acceptance. Pre-purchase inspections are a common, and necessary, part of the [property settlement in Perth](/property-conveyancing-perth/ "Property Settlement 101") process. They’re designed to check specific aspects of a home and show you exactly what you’re buying – very useful in uncovering nasty surprises like[ extensions](/illegal-building/) that aren’t council approved! **Here’s 6 types of inspections buyers often choose to include on the [Offer and Acceptance](/3-essential-things-buyers-forget-to-include-on-the-offer-and-acceptance/):** ### 1. Structural A structural inspection examines those elements of the home that might affect the structural integrity of the property. A structural report usually ignores maintenance items such as flaking paintwork and leaking gutters. ### 2. Maintenance Maintenance inspections cover those items that require ongoing attention. They might include loose fittings, gutters that require replacement and paintwork that might soon require a touch-up. ### 3. Electrical These usually comment on the serviceability of the wiring, power points and light fittings. Because it’s hidden from view, faulty wiring is easy to overlook – so an electrical inspection is a wise investment. ### 4. Plumbing As with electrical appliances, plumbing is often hidden and can produce some nasty surprises! Unlike wiring, though, plumbing is harder to test and detect any potential problems. That said, a qualified plumber will be able to tell you how old the plumbing is and how long you could expect it to last. ### 5. Comprehensive building These reports contain observations about both structural and maintenance elements. In some cases the company providing the report will have access to qualified plumbers and electricians and therefore can include these aspects on their report. These reports are popular with homebuyers because they take less time to organise and arrange. ### 6. Timber pest Each year termites cause millions of dollars worth of damage to homes across Australia. And they’re not alone in their quest to destroy! Other pests are also at work attempting to destroy foundations, roof timbers and bathroom cabinets. Most timber pest inspections today also include a visual check for termites, wood decay fungi, and wood borers. Keep in mind that timber pest inspections can only be made on what is visible. For areas that are out of sight, such as sub-floor areas, trapdoors may need to be cut and this could be an issue with the seller. **In summary, decide which of these inspections are essential for you**, and be sure to include them as special conditions on the Offer and Acceptance. Once the Offer is accepted and settlement begins, you’ll need to have these inspections carried out by qualified professionals. When they’re done, and finance has been approved, settlement will commence in earnest! Image by [Wannaoreo](https://www.flickr.com/photos/wannaoreo/377258417/ "Wannaoreo's photo on Flickr") via Flickr. **Categories:** Negotiating To Buy A Property --- ### [4 reasons every buyer needs a pre-approved home loan](https://rezzi.com.au/4-reasons-you-need-preapproval/) **Published:** March 1, 2012 **Author:** Peter Fletcher **Content:** A pre-approval is one of the greatest assets a home buyer can get. Pre-approval is a written assessment of your worthiness for a [loan](https://rezzi.com.au/top-tips-to-take-stress-out-of-mortgage/). When you seek pre-approval for a home loan, your lender will assess your ability to pay, as well as your credit history, to decide how much they are willing to lend you. Although you can make an offer and go through to the start of property settlement without having pre-approval, smart home buyers get pre-approval before they make an offer. *Really* smart home buyers get pre-approval before they even start going to home opens. Here’s why you should, too: **1. You get a better choice of properties.** When you visit a home open and talk to a real estate agent, letting them know that you have pre-approval is a sure-fire way to get them to take you seriously as a buyer. Once a real estate agent knows you’re serious about buying, they’re likely to call you about potential properties *before they’ve even hit the market*, giving you a better choice of properties, and potentially cheaper deals. **2. You get a [better deal](https://rezzi.com.au/how-to-buy-real-estate-for-less/).** To sellers, pre-approval is almost like a guarantee that the deal they strike with you won’t fall over. Sellers want certainty because if the buyer they choose can’t get finance, the seller will have to start marketing their property all over again. To them, this certainty is worth money – I’ve seen plenty of deals where the seller has accepted a lower offer because that buyer had pre-approval and the higher offers didn’t. **3. You won’t waste time** looking at homes you can’t afford. Getting pre-approval will give you a much better idea of what homes are within your price range, so you’ll know in advance which properties are too pricey to waste your time on. **4. You won’t have your heartbroken.** Imagine falling in love with a property and even going so far as to make an offer on it – only to find out that it’s out of your price range! Save yourself the disappointment of having a deal fall through by knowing in advance what you can (and can’t) afford. If you’re planning to buy a home, get a pre-approved home loan from your chosen lender. Your seller, real estate agent, and settlement agent will thank you for it – and you’ll be glad you did. If you found this article handy, you may want to read: [6 Ways to Negotiate a Better Deal](https://rezzi.com.au/6-ways-to-negotiate-a-better-deal/) **Categories:** Preparing To Buy --- ### [6 ways to negotiate a better deal](https://rezzi.com.au/6-ways-to-negotiate-a-better-deal/) **Published:** March 9, 2012 **Author:** Peter Fletcher **Content:** Once you’ve found your ideal home, it’s time to [make an offer](https://rezzi.com.au/3-essential-things-buyers-forget-to-include-on-the-offer-and-acceptance/) on the property. This is rarely a simple process and usually involves negotiating a house price that both parties are happy with. But how do you negotiate so the odds are in your favour? The first step is to fill out an Offer and Acceptance form (O&A). This specifies the price you’re offering and the terms of the transaction, so make sure you [fill the O&A out carefully](https://rezzi.com.au/3-essential-things-buyers-forget-to-include-on-the-offer-and-acceptance/)! Treat your O&A as if it will be a binding contract because if the seller accepts your offer straight away, it will be. Most of the time, however, the seller will contact you with a counter-offer (often slightly lower than their asking price), and the process of negotiating a house price will begin. This can be an emotional time, and there’s always the risk that another buyer will make a better offer during your negotiations – but it’s important to keep a level head. Giving in to pressure and offering more than you can afford is not worth the financial pressure later. Here’s my advice for negotiating a house price: #### **1. Make a reasonable first offer.** While you won’t get a lower price if you don’t ask for it, an offer that’s too low will only annoy the seller and make them averse to dealing with you. Hostility does not make for a productive negotiation. Instead, make a reasonable offer. If it’s lower than the asking price, justify your offer with market information (see point 3) or honestly point out the flaws that make you reluctant to offer more. #### **2. Be a reliable buyer.** Make sure the seller knows you’re serious about buying and that you can be trusted. A great way to make yourself reliable in the eyes of the seller is to get your home loan pre-approved. This will assure the seller that a deal with you is less likely to fall through. As a result, the seller may look at your offer more favourably – they may even choose your offer over a higher offer from a less reliable buyer. #### **3. Research.** Know what similar properties in the area are selling for (see online property listings and REIWA’s suburb profiles), so you’re confident about how much particular properties are worth. Also, chat to the seller’s agent to find out as much as possible about the seller’s position. Is the seller looking for a quick sale? Has the property been on the market long? Both of these may suggest that the seller is likely to consider lower offers. Because the agent’s client wants to negotiate the best house price possible, it may be hard to get a lot of information from them – but you can at least try to get a feel for the seller’s position. #### **4. Know your maximum.** Ideally you already have a good idea of what kind of house you’re looking for and [how much you are prepared to spend](https://rezzi.com.au/how-much-should-i-spend-on-a-house/ "How Much Should I Spend On a House?"). To negotiate effectively, you now need to make a definite decision about how much you’re willing to offer, and stick to it – being certain about what you want will always lead to a more satisfying purchase. #### **5. Keep your cards close.** You need to know what your maximum is, but the seller and their agent doesn’t. Don’t give away too much about what you’re prepared to spend, or just how much you adore the house – the seller will use this knowledge to their advantage. #### **6. Don’t be pressured.** Agents may try to get a quicker sale by telling you about another, higher, offer. Stay true to your maximum price. Making a snap decision due to pressure from the seller’s agent may lead to regret later, so be sensitive to the market – if there’s a lot of listings around (what’s called a ‘buyer’s market’), you can afford to take your time. If there’s a lot of buyer competition, move faster but don’t forget your maximum and your market research. **In summary, your most important tool is knowledge.** Know the market and know your own price limit, and you’ll be well prepared to negotiate the right house price. Have you had to enter into negotiations to get the property you wanted? What was your experience? **Categories:** Negotiating To Buy A Property --- ### [Subject to sale of a property offers: avoid these common mistakes](https://rezzi.com.au/how-foresight-and-smart-contracts-can-prevent-homeless-clients/) **Published:** March 27, 2012 **Author:** Peter Fletcher **Content:** **The complications are involved with ‘subject sales’ need to be anticipated *before* writing up the [Offer and Acceptance](https://rezzi.com.au/3-essential-things-buyers-forget-to-include-on-the-offer-and-acceptance/ "3 Essential Things Buyers Forget to Include on the Offer and Acceptance").** A subject sale case occurs when a client is looking to buy a house but needs to sell their existing house in order to do so. Unsurprisingly, these cases are fairly common as many people looking to move to need the money from the sale of their previous house to be able to afford the new one. Ms. Florence, a single pensioner looking to downsize, is in a bind. She’s unable to [s](https://residentialsettlements.com.au/services/property-conveyancing-perth/ "Property Settlement 101")ettle on the sale of her home because the owner of the home she’s buying is unable to settle because the tenants of the home they are buying aren’t moving out until a week after Ms. Florence’s settlement date. The situation is complex and, for Ms. Florence, confusing. Here’s how the subject sale chain looks: ![[Buyer moving in -> Ms Florence moving out -> Her seller moving out -> Tenants leaving] [Tenant's aren't leaving yet -> Her seller not moving out -> Ms Florence can't move out -> Buyer still looking to move in]](https://residentialsettlements.com.au/wp-content/uploads/2012/03/SubjectSaleDiagramBig.gif "Subject sale diagram | Residential Settlements") The man selling his home to Ms. Florence does not have to proceed with settlement because his contract requires vacant possession, and therefore can’t proceed until the tenants vacate. Ms. Florence’s contract to buy is subject to selling her original home, but her contract to sell is not subject to her purchase proceeding. So while her buyer can charge her expensive penalty interest for delaying settlement, she has no such right. **Ms. Florence – who has only one property to her name – now faces two undesirable options:** 1. Having nowhere to live, or 2. Paying around $130 penalty interest per day if she delays settlement until she can move into her new house. These options are not at all good for Ms. Florence. Although they’re not great for Ms. Florence’s buyer either – he faces having settlement delayed – at least he has the option of charging Ms. Florence penalty interest. What are the solutions? In the short term the problem can be overcome by negotiating with all of the parties up and down the subject sale chain. These negotiations would include helping Ms. Florence by arranging possession prior if the seller of Ms. Florence’s new home is willing to do a double shift. But while alternative solutions such as these exist, **the best solution is prevention**. **When a seller has informed you that they’re looking to buy a home as well as sell, think ahead – make sure the Offer and Acceptance is written in a way that allows settlement to be delayed if their purchase is delayed as well.** A clause specifying something along the lines of “*…subject to Ms. Florence successfully purchasing her new home*” would have protected Mr. Florence from her current situation \*. **Going the extra mile to take into account the interests of all parties to a transactions will pave the way for a great client relationship.** What would you do if you were the real estate agent in this situation? Let us know in the comments. *\*Note: This is general information and observation only, and does not constitute legal advice. See a lawyer for specific advice on writing Offer and Acceptances.* **Categories:** The Sale To Settlement Process --- ### [Are you eligible for the first home owner’s grant?](https://rezzi.com.au/first-home-owners-grant-eligible/) **Published:** April 5, 2012 **Author:** Peter Fletcher **Content:** The [First Home Owner Grant (FHOG)](https://rezzi.com.au/are-you-eligible-for-the-first-home-owners-grant/) is a one-off payment from the WA government. It’s designed to help first home buyers [purchase](https://rezzi.com.au/buying-a-home-a-simple-guide/ "Buying a home: a simple guide") or build a principal place of residence. At $7000, it’s of great use for first home buyers. ### Am I eligible? There are a few key criteria that determine whether you’re likely to be eligible. To get the grant, you’ll need to be: - **Buying your first home** – you (or your spouse) can’t have bought the property in the past, - **Planning to live in the property** – you must live in the property for at least 6 months after it’s purchased or built, and you’re - **Buying a home under $750 000** – or if you’re north of the 26th parallel (which runs between Denham and Kalbarri), the home needs to be under $1 000 000. These are just a few of the criteria – see the Department of Finance’s website for a [First Home Owner Grant fact sheet](https://www.finance.wa.gov.au/cms/uploadedFiles/_State_Revenue/FHOG/FHOG_Fact_Sheet.pdf "State Revenue: First Home Owner's Grant Fact Sheet") with the full eligibility criteria. The First Home Owner grant is *not* available for: - vacant land, - business premises, - holiday homes, or - renovations to existing residences. ### How can I apply? Applications for the grant can be made once a [contract to buy](https://rezzi.com.au/double-contract-leads-to-costly-double-stamp-duty/ "Double Contract Leads to Costly Double Stamp Duty") or build has been signed and dated by all parties to the contract. To apply for the grant, you’ll need to lodge an application form to the Office of State Revenue. You can either: 1. Fill out the application form from www.finance.gov.au and lodge in with the Office of State Revenue yourself, or 2. Have your lender (provided they are an Approved Agent) process the grant application as part of the loan process Your lender will often take care of the applic222222222ation for you. For more information on the First Home Owner’s Grant, see the the [Department of Finance](https://www.finance.wa.gov.au/cms/content.aspx?id=344 "Department of Finance: About First Home Owner Grant")‘s website. Since this post was written, the state government announced changes to the First Home Owner Grant that came into effect on September 25, 2013. Read [What you need to know about changes to the First Home Owner Grant](https://rezzi.com.au/what-you-need-to-know-about-changes-to-the-first-home-owner-grant/) for more info. The WA State Government has since abolished the $3,000 grant for first home buyers purchasing an established property on or after 3rd October 2015. First home buyers who purchased a property prior to that date can still apply for the FHOG and related first home owner rate of duty for a period of 12 months after completion of the eligible contract. On or after 3rd October 2015 purchasers of established homes will still be able to apply for the first home owner rate of duty if the value of the home is below the current threshold of $530,000. The FHOG of up to $10,000 for ‘new’ homes will remain unchanged. **Categories:** Preparing To Buy --- ### [3 common encumbrances and how they can trip you up](https://rezzi.com.au/3-common-encumbrances-and-how-they-can-trip-you-up/) **Published:** March 12, 2013 **Author:** Peter Fletcher **Content:** **It’s important to inform buyers when certain encumbrances exist on the title – or risk having the deal fall over.** An encumbrance is a registered interest in land by a person who is not the landowner, and any encumbrances on a property can usually be found listed on the certificate of title. I recommend disclosing all encumbrances in the offer and acceptance, but there are a handful that poses a particularly significant risk to settlement if they are not disclosed. Below, I outline the differences between three of the most common encumbrances and explain how you can stop them from endangering your settlement. ## 1. Easements An easement is a common type of encumbrance that gives a person or company the right to use part of a property owned by someone else. For example, easements may allow gas, water, or sewerage to flow through the property, and are often granted to local councils, the water corporation, western power, and main roads WA. See our blog post on [the importance of searching easements](https://rezzi.com.au/near-miss-highlights-the-importance-of-searching-all-easements/) for an example of how an easement can affect a buyer’s plans for a property. ## 2. Memorials A memorial is an encumbrance that places some form of notice or restriction on a property. For example, the WA planning commission may place a memorial on the Title stating that the land is a reclaimed swamp, to allow buyers to take into account any potential issues associated with reclaimed swampland. ## 3. Restrictive covenants A restrictive covenant places some type of restriction on the use of the land, such as restrictions on building material or on the size of the floor plan. Restrictive covenants are common in new developments, in which developers use restrictive covenants to ensure that properties maintain a level of uniformity. All three of these encumbrances have the potential to affect the success of your settlement. As per the Joint Form of General Conditions (section 2.9 in the 2011 version or 2.7 in the 2018 version), **the buyer is entitled to terminate the contract** up to three business days before settlement if the land is subject to an easement, a restrictive covenant, a memorial or a Title restriction\*, unless that encumbrance is specified in the contract. The Joint Form of General Conditions also states (in sections 2.6, 2.7, and 2.8 of the 2011 version or 2.4, 2.5, and 2.6 of the 2018 version) that when it comes to land that’s not vacant if the buyer would “reasonably be expected to continue” the current use of the property and the encumbrance doesn’t affect that use, then “the Land will be treated as being sold subject to” that encumbrance, and the buyer will have no right to terminate. However, this is open to some interpretation (for example, how can a seller know if the buyer is planning to build a shed over a Water Corporation easement?), so it’s safer to always include encumbrances on the contract. **If a client’s Title contains an easement, memorial, or restrictive covenant, avoid having the deal fall over by ensuring that the encumbrance is disclosed to the buyer on the Offer and Acceptance.** \* A Title restriction is another type of encumbrance that needs to be included in the contract, but this type of encumbrance is much less common than the other three listed in this article. If you’re looking for professional assistance with [property conveyancing in Perth](/property-conveyancing-perth) or [buyers agent](/buyers-agent-perth/) services, we’re here to help. [Request a quote](/property-conveyancing/#get-quote-form) or give us a call at the following number: [1300 001 358](tel:1300001358). Our experienced team is ready to guide you through the process and provide you with the support you need for a successful outcome. **Categories:** The Sale To Settlement Process --- ### [Is that finance approval really unconditional?](https://rezzi.com.au/is-that-finance-approval-really-unconditional/) **Published:** May 27, 2013 **Author:** Peter Fletcher **Content:** **Make sure finance approvals aren’t subject to a valuation or income check before sending them through as formal finance approvals.** To proceed to settlement on a contract that is subject to finance, we need a copy of the formal finance approval, which we usually obtain through the real estate agent involved. Often, finance approvals are subject to conditions such as acceptance of the lender’s terms and conditions or an original First Home Owner’s Grant application being held, and when this is the case, we can still proceed towards settlement. **However, if the finance approval is conditional on a property valuation or an income check**, this does **not** make the contract unconditional and we cannot proceed towards settlement. Despite this, we often see finance approvals come into our office that are still subject to a property valuation or an income check. While this does not put us out of our way much (we simply contact the agent and wait until an unconditional finance approval becomes available), agents that mistake these finance approvals for formal finance run the risk of incorrectly informing their vendors that the contract has become unconditional. In some cases, agents have consequently found themselves with very disgruntled vendors, who made plans to move on a certain date only to find that the contract had not become unconditional yet and, as a result, settlement would not occur until weeks after the expected date. **To avoid such confusion, ensure that finance approvals are not conditional upon a property valuation or income check before sending them through as formal finance approvals.** **Categories:** The Sale To Settlement Process --- ### [The risks of possession prior, and what you can do to avoid them](https://rezzi.com.au/the-risks-of-possession-prior/) **Published:** August 6, 2013 **Author:** Peter Fletcher **Content:** **Granting possession prior can help to smooth out sticky situations before settlement, but it should be used sparingly, because there are serious risks attached.** Often, buyers are keen to get into their new home. When the vendor has already vacated the property, it’s not uncommon for buyers to want to move in prior to settlement date – after all, they ask, what’s the harm? One of the staff members at Residential Settlements is currently studying for their conveyancing license, and as they have discovered, **possession prior is not as simple as it initially seems.** When a buyer takes possession of a property before settlement has occurred, the contract becomes a terms contract. As a result, the buyer becomes exposed to the following risks and consequences: - **Risks relating to the property become the buyers responsibility.** As per section 8.1 of the Joint Form of General Conditions, “*Despite any rule of law or equity to the contrary, risk relating to the Property passes from the Seller to the Buyer at the time when the (a) Purchase Price is paid in full; or (b) Buyer becomes entitled to possession of the Property; or (c) Buyer is given possession of the Property; whichever first occurs.”* As a result, the property generally is no longer covered by the vendor’s insurance policy, and the buyer should take out their own insurance. - **They become liable to pay rates sooner.** As per section 14.9 of the Joint Form, the buyer must “*promptly pay all Outgoings*“, such as land and water rates, from and including the date they are given possession of the property. - **They risk thousands in stamp duty.** Section 107 (2) of the Duties Act 2008 states that a terms contract is not considered a cancelled transaction “*if the person liable to pay duty on the transaction has under the contract, obtained exclusive use or control of the dutiable property, whether or not that contract is not fully carried into effect for any reason.*” In other words, the buyer is liable to pay stamp duty even if settlement doesn’t occur – no matter who causes the deal to fall over. These are significant risks to a buyer. To avoid these risks and consequences, it’s best to **use possession prior only as a last resort**. If the buyer *is* given possession prior, it’s up to both the agent and the settlement agent to inform them of the risks and advise them to complete their due diligence. Image by [Jonah West](https://www.flickr.com/photos/61307061@N00/ "Jonah West's photo on Flickr") via Flickr. **Categories:** The Sale To Settlement Process **Tags:** joint form of general conditions, possession prior, rates, Stamp Duty --- ### [Penalty interest explained: is a ‘ready, willing, and able’ necessary?](https://rezzi.com.au/penalty-interest-explained/) **Published:** April 4, 2014 **Author:** Peter Fletcher **Content:** **It’s well known in the real estate industry that penalty interest can be charged by buyers or sellers if the other party isn’t ready to settle.** There are, however, some areas of penalty interest that are misunderstood. In this article, I’ll explain the basics of penalty interest, and share some information that may prove useful in your conversations with clients. **Penalty interest serves as compensation for the buyer or seller when the other party has caused a delay in settlement.** The right of buyers and sellers to charge interest is set out in the Joint Form of General conditions, which in clause 4.1 states: “*(a) If for any reason not attributable to the Seller, Settlement is not completed within 3 Business Days after the Settlement Date, the Buyer must pay to the Seller at Settlement interest on: (1) the balance of the Purchase Price; and (2) any other money payable at Settlement.*” Clause 4.2 states: “*If for any reason attributable to the Seller, Settlement is not completed within 3 business Days after the Settlement Date the Seller must allow to the Buyer at Settlement, as a deduction from the Purchase Price, compensation on: (a) the balance of the Purchase Price; and (b) any other money payable at Settlement.*” Penalty interest is calculated based on the balance of the purchase price and other money due to be paid on settlement, and is charged for each day from and including the settlement date, but excluding the date on which settlement occurs. **A common misunderstanding** is that if a ‘Ready, willing, and able’ notice wasn’t issued when the buyer/seller was ready to settle, then the party being charged penalty interest can dispute the charge. It is generally common practice for settlement agents to issue a ‘Ready, willing, and able’ notice to a party that’s not ready to settle, letting them know that they’ll be charged penalty interest for a delay, but this is not a requirement – so in most situations, a notice not being issued is **not** a reason to dispute penalty interest. A notice **does** need to be issued, however, if both the buyer and seller are not ready on settlement date, and one party later becomes ready (at this time, the notice should be issued). **A second misunderstanding** regards when penalty interest needs to be paid. The obligation of the buyer/seller to proceed to settlement is subject to the penalty interest being paid – so **penalty interest should be paid at settlement**. Settlement should proceed even if penalty interest is in dispute – the penalty interest should be held in the trust account of the entitled party’s settlement agent pending legal action/resolution. Do you have any questions about penalty interest? Or do you have something you’d like to add? Leave a comment and let me know. **Categories:** The Sale To Settlement Process --- ### [How many people can attend the final inspection?](https://rezzi.com.au/how-many-can-attend-final-inspection/) **Published:** June 10, 2014 **Author:** Peter Fletcher **Content:** **The final inspection is the buyer’s chance to ensure that the property is in the condition promised by the Offer and Acceptance before the transaction is finalised on the settlement date.** From electrical sockets to floor coverings, there are several things to check during a final inspection – so as a buyer, you may be tempted to bring along as many people as you can to make sure you don’t miss anything important. However, the Joint Form of General Conditions (the document that governs every contract in WA) specifies that: *“The Buyer: may be accompanied by 2 persons on an inspection;”* So unless the contract specifies that you are allowed more than the usual amount of guests, only two people can come along with you. For the vast majority of property transactions, this is appropriate. Too many cooks can spoil the broth – or in the case of housing inspections, too many people can cause confusion. ### What not to do A few days before a recent settlement, the buyer arrived at the property for their final inspection. In addition to his wife, the buyer had brought along four other family members, totaling six overall. As they moved throughout the house, members of the family became concerned about numerous small items that they found unsatisfactory – chipped plaster and tarnished bathroom taps, for example. Without a good understanding of the [Offer and Acceptance](https://rezzi.com.au/3-essential-things-buyers-forget-to-include-on-the-offer-and-acceptance/), most of the family members were not aware that these items did not need to be addressed by the seller. By dwelling on items that would not be fixed, they may have been more of a hindrance than a help to both the agent and the buyer. ### What to do It’s fine to bring along one or two trusted people to act as backup pairs of eyes, but ensure that you yourself **have a good understanding of what exactly you’re looking for.** Stay focused on those essential items that you are entitled by law to have addressed, such as: - **Plumbing, electrical, and gas fixtures**. The vendor warranty, if there is one on your contract, entitles you to have these fixtures in good working order. - **Unlawful structures**. By the time you get to the final inspection, any council orders and requisitions should have been uncovered by your settlement agent. However, if you see something that breaches the law, such as a non-compliant pool fence, you are entitled to have it fixed before settlement. - **Fixtures and chattels.** If one of the selling points of the house was the built-in stove, you’ll want to check that it hasn’t been removed or replaced. But keep in mind that chattels (such as dishwashers, swingsets, or anything else that isn’t part of the house itself) do not have to remain in the property unless specified in the contract. If you uncover something that needs to be addressed, tell the real estate agent straight away, and be sure to keep your settlement agent in the loop. A successful final inspection is the last step before the settlement date – well done! **Categories:** Completing Due Diligence Property Checks --- ### [Avoid these 2 common issues which cause settlement delays](https://rezzi.com.au/avoid-settlement-delays/) **Published:** January 20, 2015 **Author:** Peter Fletcher **Content:** **Settlement delays… No one wants them**, however we have found it can often be the most routine and run of the mill issues which can “slip through the net” and potentially result in stressful delays when it comes to completing a property settlement on time. A recent “close shave” case illustrates how a combination of last minute provision of Transfers and **incorrectly completed documents almost caused a settlement day delay**. In this instance, **clients who were selling their property**, Mr and Mrs Pattinson, (not their real names) were sent the required initial documents in a timely manner. They duly signed and had these documents witnessed and returned them to us. However we did note that witnessing was not required for these particular documents. The Transfer documents were also subsequently sent out to our clients **with plenty of time for their return**. Unfortunately these only arrived at our offices on the actual morning of the day scheduled for settlement and to make matters worse, the **Transfer docs were not witnessed as required**. Obviously this meant that it was only at this time – settlement day – that the missing witness signatures were discovered and the potential for a delay with the settlement was staring us and our clients in the face. Luckily we had a couple of hours up our sleeve and **one of our team members was able to personally drive the documents** from our offices to Fremantle, get them witnessed and then drive them to the city to get them lodged on time. Even though the end to this story is a happy one and ultimately **a delay was averted with some last minute action on our behalf**, all too often we see settlements go awry due to routine issues with signatures and the slow return of important documents. **You can help us avoid these delays through your normal communication with your client during the settlement process. Remind them at all stages of the transaction that all documentation, including the settlement and banks documents need to be completed and returned as a matter of urgency.** What can you do in 2022 to ensure more stress free and timely settlements for your clients? **Categories:** The Sale To Settlement Process --- ### [When things don’t go to plan – 5 steps to getting a settlement back on track](https://rezzi.com.au/when-things-dont-go-to-plan/) **Published:** February 10, 2015 **Author:** Peter Fletcher **Content:** As the poet Robert Burns wisely said, “even the best laid plans…can go astray,” and this is particularly true when it comes to completing an Offer and Acceptance and managing the subsequent settlement process. Let’s face it, sometimes “stuff happens” and things just don’t go to plan, even for the most experienced of agents. Not surprisingly, when delays or disputes occur tempers can fray, communications become strained and it can be a stressful experience for all parties. However, in most cases we have found that clients are more likely to remain co-operative and understanding when a problem does arise depending upon how the issue is addressed and resolved. In fact, the way in which a situation is handled can make all the difference when getting a deal back on track. Below we’ve outlined 5 steps to assist agents when errors occur and things don’t go to plan. 5 Steps to Get a Settlement Back on Track 1\. Make an Accurate Assessment of the Situation– Remove any emotion and stay calm whilst getting clear on all the facts and potential repercussions of the situation. Assess the situation and come up with some viable solutions. 2\. Communicate, Communicate, Communicate– Get in touch with all relevant parties, explain the issues and keep everyone informed of the situation as soon as you can. Keep in contact with all parties as things progress, milestones are reached and timelines are achieved. 3\. Look For a Win-Win Solution– Ask yourself “what can I offer each party and how can I resolve this situation with the best outcome for all involved?” Remember to look at the situation from your client’s perspective and keep their interests in mind. 4\. Don’t Play the Blame Game– When issues occur there is no point trying to point the finger and assign blame to others. Instead, take responsibility, be proactive, manage the situation and do what you can do to bring things back on track. 5\. If Required, Request an Extension to Settlement– In the event that settlement needs to be rescheduled, ask for an extension of time. Making sure that you set realistic time frames, with deadlines you can meet…and ensure you don’t miss any of them. Next time a deal goes off track or is delayed, how will you handle the situation? **Categories:** The Sale To Settlement Process --- ### [How smart buyers deal with settlement delays](https://rezzi.com.au/how-smart-buyers-deal-with-settlement-delays/) **Published:** May 5, 2015 **Author:** Peter Fletcher **Content:** You’ve signed the contract. Finance is approved. The sold sticker is up. You’re just days away from the settlement and moving into your new home. And then the news you weren’t expecting – the seller won’t settle! They tell you they’re involved in an interstate purchase that needs to fall over before this one can settle. They don’t care that you planned to move in. They don’t care about the penalty interest. And they don’t care about the settlement date. **They’re not going to settle on the due date!** In fact, they probably won’t settle for at least another month! That’s the scenario facing one client right now. Despite doing everything right, the settlement of the property they planned on moving into is set to be[ delayed](https://rezzi.com.au/avoid-these-2-common-issues-which-cause-settlement-delays/) by up to six weeks. That’s six weeks of not knowing if the sale will proceed, six weeks of uncertainty for the buyer, and six weeks of trying to keep the deal together. It’s a nightmare for the buyer and the agent! And yet this case has none of the angst associated with a lengthy settlement delay because the buyer had a Plan B. They knew that the **Settlement Date on the offer always means the *Proposed* Settlement Date.** So when the call came, their [Plan B](https://rezzi.com.au/when-things-dont-go-to-plan-5-steps-to-getting-a-settlement-back-on-track/) became Plan A. They had temporary accommodation. They had a place to store their furniture. And they had a home for their fur kids. Smart buyers know the value of a Plan B. They know that settlements can be delayed for reasons out of their control. That’s why they think about having a **Plan B early in the settlement process**. Smart buyers know that Plan B might not be needed. But when it is, it’s invaluable. **Categories:** The Sale To Settlement Process --- ### [Why it’s important to pay your deposit on time](https://rezzi.com.au/why-its-important-to-pay-your-deposit-on-time/) **Published:** May 26, 2015 **Author:** Peter Fletcher **Content:** A recent call to our office has highlighted the importance to the buyer of paying their deposit on time. In this case, the buyer had made an [**unconditional offer** ](https://rezzi.com.au/how-a-cash-offer-led-to-a-contract-fall-over-and-how-to-avoid-it/)on a property but, after the offer was accepted, they discovered they would be liable to pay around $25,000 in [transfer duty](https://rezzi.com.au/the-main-types-of-stamp-duty-and-how-they-affect-your-transaction/). The buyer panicked. “Do you think I’ve paid too much?” the buyer asked. “Well, that’s not for us to say, Mrs. Smith.” “I think I have,” she said. “Should I pay the deposit if I no longer want to buy the property?” “Well, Mrs. Smith, you’re legally obliged to pay the deposit. If you decide not to you should seek legal advice,” was our reply. In this case, Mrs. Smith was about to **breach a fundamental term of the contract** – a breach that has significant legal risks. If she fails to pay the deposit, the seller will be within their rights to issue a Notice demanding payment within 48 hours. If the deposit then remains unpaid, the seller will have the right to terminate the contract. Now, that may suit Mrs. Smith. But if she later decides the property is right for her, then she will need to go through the process of making a new offer and possibly be required to pay her deposit upfront or compete against another buyer. As an alternative, the seller may be within their rights to issue a Default Notice requiring Mrs. Smith to pay her deposit and complete the purchase. This has the effect of keeping the contract and all of its obligations alive and in full force. If Mrs. Smith then completed the transaction the seller could require her to reimburse them for the cost of preparing the Default Notice – a substantial sum. There are three important lessons that can be learned from Mrs. Smith’s case. First, as a buyer, you should only sign an offer to purchase when you **understand all of the legal and financial obligations** that arise should the offer be accepted. Second, payment of the **deposit is a fundamental term of the contract** that cannot be ignored. Third, agents should **ensure the balance of the deposit is paid on time**. If the buyer fails to do so, the seller should be informed of their options so as to protect their legal and financial interests. **Categories:** The Sale To Settlement Process --- ### [My finance is late: what to do when the buyer needs more time](https://rezzi.com.au/my-finance-is-late-what-to-do-when-the-buyer-needs-more-time/) **Published:** July 10, 2015 **Author:** Peter Fletcher **Content:** What do you do when a buyer’s finance isn’t going to be approved by the latest date? If you’re like many of the agents we deal with you probably get the buyer and seller to sign a contract variation extending the latest date for finance approval. It seems like the right thing to do, and to the extent that it protects the buyer’s interest, it is. But there are other options. Clause 1.3 of the REIWA offer and acceptance establishes that the contract remains in full force and effect even after the latest time for finance approval and until either it’s terminated by the seller or the buyer provides a Non Approval Notice. That means that if the buyer hasn’t obtained finance approval by the due date the deal is still live. Although it can’t proceed until finance has been approved, once an Approval Notice is sent, the contract can proceed as planned without the need for a contract variation. Of course, without a variation extending the approval date, the buyer risks the seller terminating the contract, which is their right. But, until that happens, the buyer is able to continue their efforts to obtain finance approval despite the passing of the due date. So when next you have a finance approval date that is about to expire let your seller know they have three options: 1. Grant an extension. This will reset the clock for the period of the extension. 2. Do nothing. This option allows the buyers to continue to obtain finance approval but it also keeps the termination option open for the seller. 3. Terminate the contract. This option brings the contract to an immediate end with the deposit being refunded to the buyer. Have a great day. If you’re looking for professional assistance with [property conveyancing](/property-conveyancing-perth) or [buyers agent](/buyers-agent-perth/) services, we’re here to help. [Request a quote](/property-conveyancing/#get-quote-form) or give us a call at the following number: [1300 001 358](tel:1300001358). Our experienced team is ready to guide you through the process and provide you with the support you need for a successful outcome. **Categories:** The Sale To Settlement Process --- ### [A comprehensive guide to completing your pre-settlement inspection](https://rezzi.com.au/pre-settlement-inspection/) **Published:** May 7, 2018 **Author:** Peter Fletcher **Content:** If you’ve bought a home using a standard REIWA Offer & Acceptance (O&A) you’re entitled to complete a pre-settlement inspection. But your right to complete that inspection has limits, as we explain below. ## **What is a pre-settlement inspection?** Sometimes referred to as a **final inspection, a pre-settlement inspection** allows you to check that the seller has complied with their obligations under the contract. These obligations can arise from special conditions contained in the contract. For example, if the seller has agreed to replace the hotplate then you’re entitled to check that this has been done before settlement. But they also arise from clause 9.1(f) of the 2018 General Conditions in which the seller warrants that the property will be in the same state and condition as it was prior to entering into the contract. In other words, you’re entitled to ensure the pool hasn’t turned green, the lawns and gardens haven’t died, and the owner hasn’t removed the carpets and curtains. ## **What can you check at the pre-settlement inspection?** There’s virtually no limit to what you can check at the pre-settlement inspection but you can only insist on the seller completing repairs that relate to their obligations under the contract. So there’s little point in flushing the toilet and turning on the lights if your contract doesn’t contain a clause that obliges the seller to have these in working order at settlement. Conversely, if the seller has agreed to repaint the lounge room, you have every right to check this has been completed. Where your contract includes a good working order clause you’re entitled to check the operation of all fixtures and fittings mentioned in that clause. That might include: ## **Pre-settlement inspection checklist** - Check the hot water system is working. Storage systems on vacant properties may need to be restarted prior to the inspection. - Check the location of any solar booster switches. - Switch on a hot plate, oven, and grill. - Check oven light and fan working. - Switch on all lights. - Check power points with a lamp or hairdryer. - Check reticulation is operational. - Find out the location of the bore and solenoids (if present). - Ensure sprinkler heads working. - Check pool pump working. - Check pool cleaning equipment is working (if included). - Check air conditioning and heating. - Check and test the alarm system. - Ask the seller or agent to show you how the pool filtration, hot water system, and alarm panel work. - Check dishwasher working. - Check exhaust fans and bathroom heat lamps working. - Check sinks drain properly. - Request copies of appliance operation manuals. - Test RCDs and smoke alarms, if mentioned in your contract. Check with the seller before testing RCDs as some appliances are sensitive to power surges. ## **What about rubbish?** Clause 6.1(b)(2) of the 2018 General Conditions requires the seller to remove rubbish, vehicles, and their own possessions prior to the Possession Date, usually settlement. But that doesn’t mean that they have to remove the rubbish prior to the pre-settlement inspection. If the property is the seller’s principal residence then they’re required to remove all rubbish prior to 12 noon on the day **after settlement**. ## **When can you complete the pre-settlement inspection?** The pre-settlement inspection must be completed within 5 working days prior to settlement or possession, whichever is earlier. This can become challenging when settling close to Easter or Christmas. If you’re bringing a tradie to check on the work done by the seller it becomes even trickier. Don’t forget, you only get one inspection. If you have two tradies, both need to attend the inspection at the same time. If the seller plays hardball you may not get a second inspection. ## **How many pre-settlement inspections can you do?** Clause 5.1 of the 2018 General Conditions provides that you can complete one inspection. You’re allowed one further inspection if you identify items that require rectification by the seller. ## **Who can attend the pre-settlement inspection?** Clause 5.1(c) of the 2018 General Conditions provides that the buyer can be accompanied by 2 persons. Bringing your mum, dad, friends from uni, and Uncle Bill isn’t an option unless you get the seller’s approval first. Choose your two advisors wisely. If you plan your pre-settlement inspection well ahead of time it will become a powerful tool to ensure that you get everything that was promised on the contract. Don’t leave it to the last minute. ## **Is there a difference between a final inspection and a pre-settlement inspection?** Although there’s no reference to either term in the General Conditions, the inspection completed prior to settlement is often called a final inspection. Both terms refer to the same inspection. The term final inspection implies that there’s only one inspection available to a buyer when checking the condition of the property prior to settlement and this isn’t the case. Therefore we prefer the term pre-settlement inspection. If you have more questions please ask your settlement agent or **call us on [1300 001 358](tel:1300001358)**. **The final inspection is the buyer’s chance to ensure that the property is in the condition promised by the offer and acceptance before the transaction is finalised on the settlement date.** From electrical sockets to floor coverings, there are several things to check during a final inspection – so as a buyer, you may be tempted to bring along as many people as you can to make sure you don’t miss anything important. However, the Joint Form of General Conditions (the document that governs every contract in WA) specifies that: *“The Buyer: may be accompanied by 2 persons on an inspection;”* So unless the contract specifies that you are allowed more than the usual amount of guests, only two people can come along with you. For the vast majority of property transactions, this is appropriate. Too many cooks can spoil the broth – or in the case of housing inspections, too many people can cause confusion. ### What not to do A few days before a recent settlement, the buyer arrived at the property for their final inspection. In addition to his wife, the buyer had brought along four other family members, totaling six overall. As they moved throughout the house, members of the family became concerned about numerous small items that they found unsatisfactory – chipped plaster and tarnished bathroom taps, for example. Without a good understanding of the [Offer and Acceptance](/3-essential-things-buyers-forget-to-include-on-the-offer-and-acceptance/), most of the family members were not aware that these items did not need to be addressed by the seller. By dwelling on items that would not be fixed, they may have been more of a hindrance than a help to both the agent and the buyer. ### What to do It’s fine to bring along one or two trusted people to act as backup pairs of eyes, but ensure that you yourself **have a good understanding of what exactly you’re looking for.** Stay focused on those essential items that you are entitled by law to have addressed, such as: - **Plumbing, electrical, and gas fixtures**. The vendor warranty, if there is one on your contract, entitles you to have these fixtures in good working order. - **Unlawful structures**. By the time you get to the final inspection, any council orders and requisitions should have been uncovered by your settlement agent. However, if you see something that breaches the law, such as a non-compliant pool fence, you are entitled to have it fixed before settlement. - **Fixtures and chattels.** If one of the selling points of the house was the built-in stove, you’ll want to check that it hasn’t been removed or replaced. But keep in mind that chattels (such as dishwashers, swingsets, or anything else that isn’t part of the house itself) do not have to remain in the property unless specified in the contract. If you uncover something that needs to be addressed, tell the real estate agent straight away, and be sure to keep your settlement agent in the loop. A successful final inspection is the last step before the settlement date – well done! **Categories:** Completing Due Diligence Property Checks **Tags:** Buying, final inspection, pre-settlement inspection, settlement delay --- ### [Home buyer and property grants in wa: everything you need to know](https://rezzi.com.au/home-buyer-and-property-grants-in-wa/) **Published:** June 18, 2020 **Author:** Peter Fletcher **Content:** To mitigate the forecast impact of the covid19 pandemic on the australian economy, the australian government announced its home builder scheme on 3 june 2020. The construction industry support package is designed to assist industry, homeowners and new home buyers alike. Grants include home builder valued at $25,000 which is additional to the existing western australian state government’s first home owners grant ($10,000), the new building bonus package ($20,000) and zero concessional stamp duty on houses valued below $430,000. \* conditions apply. ## New incentives boost grants for Western Australian home buyers Western Australian first home buyers now have access to a potential pool of nearly $70,000 worth of grants, incentives and stamp duty relief. The Western Australian government’s building bonus package valued at $20,000 for residential new-builds has been welcomed by the building and construction industry and aspiring home buyers. The $20,000 grant is in addition to the existing $10,000 WA state government grant offered to first home owners grant and the $25,000 offered by the federal home builder scheme. This takes the potential savings for Western Australian first home buyers to $55,000 before any stamp duty concessions. Based on a purchase price of $430,000, an eligible first-home buyer could save $14,440 in stamp duty rebates. ## First home owners grant unpacked The Western Australian government offers the [First Home Owners Grant](https://www.wa.gov.au/organisation/department-of-finance/fhog) to eligible applicants. A once-only payment assists first home buyers to build residential property for use as their primary residence. The $10,000 grant is paid to individuals who build a new home or purchase a new or extensively renovated home. The grant is not available for the purchase of an established home or for renovations to your existing home. The scheme is a once-only grant which is payable per eligible property transaction. For example, two people purchasing a house together are only entitled to receive one grant. To be eligible for the first home owners grant, at least one applicant must be an australian citizen or a permanent resident at the time of making the application. Applicants and/or their spouses or de facto partners cannot have - previously received the grant or first homeowner rate of duty from any jurisdiction in Australia - owned residential property anywhere in Australia before 1 July 2000 - owned residential property anywhere in Australia on or after 1 July 2000 and occupied that property as a place of residence before 1 July 2004 - owned residential property anywhere in Australia on or after 1 July 2000 and occupied that property as a place of residence for a continuous period of at least six months that began on or after 1 July 2004. In addition, recipients must occupy the home as their principal place of residence for a continuous period of at least six months. Homebuyers must occupy the home within 12 months of settlement. Home builders must occupy the home within 12 months from the date of completion. ## Owner-occupiers and investors benefit from the new WA state building bonus package Announced as part of a $125 million stimulus package for the State’s home building sector, the Western Australian Government is providing cash grants to prospective homebuyers through the [Building Bonus Package](https://www.wa.gov.au/government/announcements/building-bonus-grants). The $20,000 grant for residential new builds has been welcomed by the building and construction industry and aspiring home buyers. The Building Bonus Package is open to anyone building a new home in Western Australia for contracts entered into between 4 June 2020 and 31 December 2020. The $20,000 grant is available for eligible applicants who: - enter into a contract to build a new home on vacant land; or - enter into an off-the-plan contract to purchase a new home as part of a single-tier development on a strata plan or other land survey type. The Building Bonus Package is in addition to the existing WA State Government First Home Owners Grant ($10,000), and the $25,000 offered by the Federal Government’s HomeBuilder Scheme. ## Building bonus package unpacked Unlike the First Home Owner Grant, the $20,000 WA State Building Bonus Package is open to eligible owner-occupiers and investors building a new house in Western Australia, including properties that are part of a single-tier strata scheme such as townhouses. The main points of difference: - This scheme is not means-tested. - There are no property value caps. - The scheme is open to investors so you don’t have to live in the home. - Open to people who do not live in WA such as FIFO workers. - Available to people who are not Australian citizens, so Permanent Residents can apply. The Building Bonus Package is set to run for just over six months, with grants available until December 31, 2020. People who are eligible for the First Home Owners Grant may also apply for the Building Bonus Package. ## Home builder – helping new home buyers and renovators Valued at $25,000, the [HomeBuilder](https://treasury.gov.au/sites/default/files/2020-06/HomeBuilder_Frequently_asked_questions.pdf) package is designed specifically to boost new projects between now and the end of the calendar year. It will apply to new home construction and major renovations only and applies to building contracts signed between 4 June 2020 and 31 December 2020. To comply, construction or renovation must commence within three months of the contract date. ## Home builder unpacked The Home builder is a Commonwealth Government initiative worth $25,000. It’s payable to eligible homeowners planning to build a new home, or substantially renovate an existing home in 2020. The package is also open to First Home Buyers planning to build a new home. As with any grant, there are some terms and conditions:- - The scheme is only available to Australian citizens over the age of 18 years – companies and trusts are excluded. - New homes which will be used as investment property or renovations to existing investment property are not eligible for the HomeBuilder grant. - Grants are means-tested with personal income capped at $200,000 per year for couples or $125,000 per year for individuals. - New home builds and off-the-plan purchases are capped at $750,000 (combined house and land value). All dwellings (house, apartment, house and land package, off-the-plan) are included. - Renovations must be carried out by a registered or licenced builder and be valued at over $150,000 on a property valued at less than $1.5 million (combined house and land value). - Building a home on vacant land purchased before 4 June 2020 is eligible for the grant if the total value of the land and new build does not exceed $750,000. - If you own a property that you plan to detonate and develop, the project is classified as a major renovation. The HomeBuilder criterion requires the renovation price range to meet the $150,000 – $750,000 threshold and the total value (combined house and land) of the property does not exceed $1.5 million pre-renovation. - The scheme will not apply to owners planning DIY buildings or renovating projects without the help of a registered builder. - To be eligible, renovations and improvements must improve accessibility, amenity or safety to the main dwelling. Swimming pools, spas, tennis courts or other free-standing structures such as sheds or garages are excluded. ## First home buyers stamp duty rebates How does zero stamp duty sound? Individuals eligible for the First Home Owners Grant may also be eligible for the First Home Owner Rate of Duty. The rebate (often referred to as stamp duty) is not available to companies or trusts. For eligible first home buyers purchasing a house valued under $430,000, the duty payable is zero, representing a saving of $14,440. For more expensive properties, you can calculate the duty payable by using the Office of State Revenue [Transfer Duty Calculator](https://apps.osr.wa.gov.au/portal/0/home;jsessionid=uzGmtGDz1bdZP3kA8OdAv4Sf0EIPdOjFfavXXlmPWZQuiRm898s1!-648342853). The concessional [First Home Owner Rate of Duty](https://www.wa.gov.au/government/publications/first-home-owner-duty-fs) can only apply to an eligible transaction where the unencumbered value of the home is less than $530,000 or for the purchase of vacant land where the unencumbered value of the land does not exceed $400,000. ## Off-the-plan duty rebate (pre-construction) People entering into a pre-construction contract to purchase a new residential unit or apartment commonly known as off-the-plan may apply for the Off-the-Plan Duty Rebate Scheme. The rebate is available to owner-occupiers and investors purchasing a new residential unit or apartment. The rebate is calculated at 75% of the duty owing and is capped at a maximum of $50,000 for pre-construction contracts. ## Off-the-plan stamp duty rebates extended The Government has committed to extending a 75% stamp duty rebate for off-the-plan apartments which are currently under construction. This rebate is capped at $25,000 and applies to owner-occupiers for contracts signed between 4 June 2020 and 31 December 2020. More information can be found [here](https://www.wa.gov.au/service/financial-management/taxation-and-duty/apply-the-plan-duty-rebate). Duty rebates are usually paid at the date of property settlement. Full details and an application form can be found here. ## Your questions answered New government announcements invariably generate a lot of unanswered questions. This is particularly true when grants and rebate schemes are managed by Federal, State and Local Government authorities, all governed by different rules and regulations. In this section, we examine some of the questions and scenarios raised by agents or sellers where the purchaser is applying for grants on land that has yet to be titled. ### ***Can I apply for the home builder scheme if I buy a block with titles, finance approval, settlement and building contract signed pre-31 december 2020?*** YES… HomeBuilder valued at $25,000 has been designed specifically to boost new home construction and major renovation projects and applies to building contracts signed between 4 June 2020 and 31 December 2020. The good news for *eligible* first home buyers in Western Australia is that you can also apply for the State Government Building Bonus Package valued at $20,000 for residential new-builds and the First Home Owners Grant valued at $10,000. Coupled with Stamp Duty Relief, the potential savings for Western Australian first home buyers is valued at almost $70,000. ### ***What happens if the block I want to purchase has titles issued, finance approval, settlement or building contract dated after 31 December 2020?*** Many aspiring home builders were in danger of missing out on the $25,000 HomeBuilder scheme because obtaining finance and Shire building approval within the specified three month commencement period was not achievable. The Federal Government’s requirement to have the slab down within in 3 months of signing the contract was compounded by a huge upswing in demand and the fact that HomeBuilder was out of sync with the State Government Building Bonus which sets a six month commencement period from signing the contract to getting the slab down. There is good news! In response to issues raised by Housing Industry Association (HIA) and others, the Hon. Peter Tinley AM MLA, Minister for Housing; Fisheries; Veterans Issues; Asian Engagement announced in July that where delays to the commencement of works are outside the control of the purchaser, the WA Office of State Revenue had the capacity to provide a three-month extension. Delays caused by problems with finance, issues with shire approval or the supply of titled lots must be determined to be no fault of the purchaser. ### ***My block is not yet titled, will I miss out on home builder and building bonus grants?*** The HomeBuilder is a federal government initiative that is administered by the state government. The inevitable delays to approvals caused by higher than predicted demand have led the State Government to announce that where delays are not the fault of the purchaser. For example, delays to obtaining finance or Shire building approval mean purchasers can apply for a 3-month extension to the commencement date for the building. ### ***I’m not a first homeowner, can I still apply for a grant?*** While Stamp Duty Rebates and the First Home Owner Grant are only open to eligible first home buyers, the HomeBuilder and Building Bonus packages are open to people who have owned property before. Application forms for both schemes can be found [here](https://www.wa.gov.au/government/publications/building-bonus-grant-and-homebuilder-grant-application-form) – terms and conditions apply. Building Bonus Scheme terms and conditions - Building Bonus is not means-tested. - There are no property value caps. - The scheme is open to investors so you don’t have to live in the home. - Open to people who do not live in WA such as FIFO workers. - Available to people who are not Australian citizens, so Permanent Residents can apply. HomeBuilder Scheme terms and conditions - The scheme is only available to Australian citizens over the age of 18 years – companies and trusts are excluded. - New homes which will be used as investment property or renovations to existing investment property are not eligible for the HomeBuilder grant. - Grants are means-tested with personal income capped at $200,000 per year for couples or $125,000 per year for individuals. - New home builds and off-the-plan purchases are capped at $750,000 (combined house and land value). All dwellings (house, apartment, house and land package, off-the-plan) are included. - Renovations must be carried out by a registered or licenced builder and be valued at over $150,000 on a property valued at less than $1.5 million (combined house and land value). - Building a home on vacant land purchased before 4 June 2020 is eligible for the grant if the total value of the land and new build does not exceed $750,000. - If you own a property that you plan to detonate and develop, the project is classified as a major renovation. The HomeBuilder criterion requires the renovation price range to meet the $150,000 – $750,000 threshold and the total value (combined house and land) of the property does not exceed $1.5 million pre-renovation. - The scheme will not apply to owners planning DIY buildings or renovating projects without the help of a registered builder. To be eligible, renovations and improvements must improve accessibility, amenity or safety to the main dwelling. - Swimming pools, spas, tennis courts or other free-standing structures such as sheds or garages are excluded. ## Need help navigating the details? Talk to an expert on [1300 001 358](tel:1300001358) or email your enquiry using our [simple online contact form.](/contact-us) **Categories:** Government Grants And Rebates --- ### [What is a material fact in real estate?](https://rezzi.com.au/what-is-a-material-fact-in-real-estate/) **Published:** July 21, 2021 **Author:** Peter Fletcher **Content:** What is a material fact in real estate? Well, it turns out that the answer is complex. In this article, I’ll attempt to provide an answer and provide some guidance as to the best ways to disclose material facts. A May 2021 State Administrative Tribunal [decision](https://ecourts.justice.wa.gov.au/eCourtsPortal/Decisions/ViewDecision?returnUrl=%2feCourtsPortal%2fDecisions%2fFilter%2fSAT%2fRecentDecisions&id=bb53604c-6977-4190-83dc-edec8c83a6e1) has highlighted the importance of real estate agents disclosing material facts prior to the buyer executing a purchase contract. In this case, the purchaser entered into a contract for a block of land in one of Perth’s northern suburbs. Between making the offer and the seller accepting, the buyer was provided with a copy of the [title search](https://rezzi.com.au/near-miss-highlights-the-importance-of-searching-all-easements/), a copy of the deposited plan, and a copy of a Landgate notification indicating the property was in a bushfire-prone area. Prior to settlement, the buyer was contacted by her builder advising her that they had identified two sewer lines running through the property. Notably, the title search made no mention of any form of [encumbrance](https://rezzi.com.au/3-common-encumbrances-and-how-they-can-trip-you-up/) relating to the existence of a sewer line. The agent did not provide the purchaser with a sewer plan or a Landgate Property Interest Report. The Commissioner for Consumer Protection alleged that the agent failed to “verify all facts material to the transaction, namely with regard to the Sewer Line issue…” and, as a result, they “failed to exercise due care, diligence, and skill contrary to Rule 6 of the Code.” The agent accepted that they “should have conducted more appropriate searches before the sale of the property” but were nonetheless fined a total of $9,000 and ordered to pay $500 in costs. ## What must be disclosed in a real estate transaction? Rule 24 of The Real Estate and Business Agents and Sales Representatives Code of Conduct 2016 (the Code) imposes a positive obligation on Western Australian real estate agents, including sales representatives and property managers, to “…make all reasonable efforts to ascertain or verify all facts material to a transaction.” It’s worth noting here the term “reasonable efforts”, which means something different for every agent. The question then turns to what the Commissioner considers reasonable, and this is something that becomes clear from the many bulletins published by DMIRS in relation to this subject. ## When must disclosure of material facts be made? The disclosure of material facts must take place prior to the client executing a contract for the sale or lease of land. [DMIRS recommends](https://www.commerce.wa.gov.au/publications/real-estate-bulletin-issue-83-disclosure-material-facts-buyers-and-tenants-march-2015https:/www.commerce.wa.gov.au/publications/real-estate-bulletin-issue-83-disclosure-material-facts-buyers-and-tenants-march-2015) disclosing non-sensitive material facts such as the land area and zoning as part of the agent’s marketing. However, sensitive matters–a death or suicide, for example–would be best disclosed only to buyers or tenants seriously considering entering into a contract. ## To whom must disclosure be made? The Code Rule 24(2) requires the agent to disclose a material fact “to any person who may be affected by the material fact and appears to be unaware of it.” Obviously, the disclosure must be made to intending buyers or tenants but it could conceivably be required to be made to a property owner who was unaware of a material fact. ## Why is disclosure required? The requirement to disclose material facts is designed to support an intending purchaser or tenant to make a fully informed decision in respect of a property transaction. The ethics of disclosure in the context of real estate transactions were highlighted in the [Gonzales case](https://www.theage.com.au/national/estate-agents-fined-over-triple-murder-house-20041220-gdz86g.html), where the agent failed to disclose a triple homicide in a Sydney property offered for sale. The case [led to a review of real estate legislation](https://www.smh.com.au/national/gonzales-house-case-prompts-law-review-20041014-gdjx21.html) in NSW. Disclosing material facts in a frank and transparent manner reduces the risk of damage to an agent’s reputation, increases transactional transparency, and provides buyers with a greater degree of confidence through reduced risk. ## What is a material fact in real estate? The term “material fact” is not defined in the Code. The Consumer Protection Division of the Department of Commerce in WA (now DMIRS) [state](https://www.commerce.wa.gov.au/publications/real-estate-bulletin-issue-83-disclosure-material-facts-buyers-and-tenants-march-2015) that a material fact “could include what would be important to a reasonable person in deciding whether or not to proceed with a particular transaction. These are facts that are generally related to issues of market value and a person’s decision on purchasing a property.” According to the [Consumer Affairs Victoria Material Facts Guidelines](https://www.consumer.vic.gov.au/latest-news/sale-of-land-changes-in-effect-legislation-update), material facts fall into two categories: 1. Generally: a fact that an average, reasonably informed purchaser with a fair-minded understanding of the property market, including the role of an estate agent, would generally regard as material in their decision to buy land… 2. Specifically: if a fact about land is known by the vendor (or the vendor’s agent, including an estate agent) to be important to a specific purchaser, it can be material, even if other agents and consumers would not generally consider that fact to be important or of significance to them. This knowledge could arise if (for example) a particular purchaser: 1. asks a specific question about the land of the vendor or the vendor’s agent (including their estate agent), and/or 2. where a purchaser informs the vendor/agent of their intended use of the land. ## How to disclose a material fact There are a number of means by which material facts can be disclosed but it is important that the disclosure is made before the execution of the contract by the buyer. Methods of the disclosure include: 1. Physical inspection where the item to be disclosed is clearly visible 2. In writing 3. As an attachment to the contract 4. In a seller’s disclosure statement provided to the buyer 5. As part of the auctioneers pre-amble prior to a public auction. ## What types of facts are generally considered material? The following list includes items that are [generally considered as material to a real estate transaction](https://www.commerce.wa.gov.au/publications/swift-deal-may-result-future-pain-real-estate-industry-bulletin-issue-248). This list is by no means exhaustive and agents should make their own inquiry as to what is the material with respect to individual property transactions. **Material Fact** **Method of ascertaining facts, mitigating risk** Sewer line location Dial Before You Dig Plan Possible road widening WAPC Clause 42 Stigmatised property e.g. murder, suicide Owner disclosure, local knowledge Use of premises for manufacture of illicit drugs Owner disclosure, drug residue test Fence or other encroachments Owner disclosure, measurement Restrictions noted on the title Title, encumbrance, and notification searches Unapproved buildings and structures Council inquiries, owner disclosure Proposed developments affecting the amenity of the property Council inquiries, owner disclosure, local knowledge Structural defect, termite infestation Owner disclosure, structural/timber pest inspection Combustible cladding, asbestos, contamination Owner disclosure, building inspection Flood or bushfire prone property Landgate PIR, title/notification search Mosquito infestation Landgate PIR ### **Conclusion** The case mentioned at the start provides a timely reminder to agents of their obligations to use reasonable efforts to ascertain, verify and disclose material facts with respect to real estate transactions in which they are involved. Doing so makes sound commercial sense as it serves to protect both the buyer and the agent’s reputation. If you’re looking for professional assistance with [property conveyancing in Perth](/property-conveyancing-perth) or [buyers agent](/buyers-agent-perth/) services, we’re here to help. [Request a quote](/property-conveyancing/#get-quote-form) or give us a call at the following number: [1300 001 358](tel:1300001358). Our experienced team is ready to guide you through the process and provide you with the support you need for a successful outcome. **Categories:** The Sale To Settlement Process --- ### [A buyer's guide to pre-settlement inspections](https://rezzi.com.au/pre-settlement-inspection-guide/) **Published:** March 7, 2022 **Author:** Peter Fletcher **Content:** In this guide, I explain what a pre-settlement inspection is, what can be checked at a pre-settlement inspection, who can attend, and when to conduct your pre-settlement inspection. ## The purpose of a pre-settlement inspection A pre-settlement inspection (or final inspection as it’s sometimes known) is an inspection that arises out of clause 5 of the [Joint Form of General Conditions](https://reiwa.com.au/faqs/buying-or-selling-property/what-is-the-joint-form-of-general-conditions-for-the-sale-of-land-/) (JFGC), which gives the buyer the right to inspect the property to ensure the seller has complied with their obligations under the contract. ## What can be checked at a pre-settlement inspection? The first and most obvious seller obligations are those which arise under any working order clause included in your contract. In Western Australia, a contract will typically include wording such as “the seller warrants that all gas, electrical and plumbing appliances shall be in working order at settlement”. As a result of that clause, the seller has an obligation to have these things in working order. The buyer can inspect the property to ensure that all gas, electrical and plumbing appliances or whatever it says in that clause is to be in working order. So, during the inspection, they can turn on the oven, the exhaust fan, the fan in the toilet, flush the toilet, to ensure that all gas, electrical and plumbing appliances, pool filtration equipment and any other item contemplated in that clause, is in working order. Sometimes a contract will include other clauses that create an obligation on the part of the seller. For example, a seller might agree to paint the bedroom walls, or they might agree to repair a damaged laundry door. So, the buyer is within their rights to check those things to make sure they’re done. Clause 6 of the JFGC obliges the seller to remove rubbish and personal chattels from the property prior to handing over possession. So, they can’t leave car bodies and tires and junk in the backyard when they leave the property. So, the buyer has a right to go through and check these things and make sure that they are all done. Clause 6.5 of the JFGC creates an obligation on the seller to hand over all “access devices” to the property. During the pre-settlement inspection, it’s within your rights as a buyer to ask for those access devices and make sure that the keys to the doors are working. It’s worth noting that clause 6.6 doesn’t create an obligation to supply keys to the windows as technically, they don’t provide access to the property. The final thing that you can check at a pre-settlement inspection is that the seller has complied with their clause 9F obligation to obligation to ensure that the property is in the same condition as it was immediately prior to the contract date. So, you can check that the walls and gardens are in the same condition as they were when you bought the property. So, there are other things that you can check in a pre-settlement inspection. The question is, well, “What happens if you find things that the seller hasn’t fixed up or hasn’t attended to? What happens next?” Well, Clause 5 of the JFGC gives you the right to conduct a further inspection to ensure that the seller has made the repairs and complied with the obligations that were found in the first pre-settlement inspection. ## Who can attend a pre-settlement inspection Clause 5 of the JFGC provides that the Buyer can be accompanied by no more than two other people. The point here is that you can’t have a cast of thousands at the pre-settlement inspection unless the consents to them being present. So, unless you have that consent, you can’t bring a plumber, electrician, architect, and builder. You can only have two, so choose wisely. ## When can you conduct the pre-settlement inspection? The pre-settlement inspection can be completed within five working days of settlement or possession, whichever is the sooner. If you complete your pre-settlement inspection too close to settlement the seller may have insufficient time to complete any repairs identified in the inspection. Somewhere between two and five days from the settlement is a good timeframe. ## What if I can’t attend my pre-settlement inspection We can attend your pre-settlement inspection on your behalf where we’ll check: - The existence of any contract conditions that place an obligation on the seller - All appliances comply with the contract Working Order clause (if included in the contract) - Repairs or renovations have been completed correctly, if applicable - Access Devices (keys) are present and work - Rubbish and chattel removal has begun or is likely to occur - Ensure the property is in the same condition as it was when you bought it. (We compare the property condition with the photos on the internet advertising) [Schedule A Time To Discuss My Pre-Settlement Inspection](#) **Categories:** Completing Due Diligence Property Checks --- ### [How to assess land - 6 factors to look out for when buying your next home](https://rezzi.com.au/how-to-assess-land-6-factors-to-look-out-for-when-buying-your-next-home/) **Published:** March 8, 2022 **Author:** Peter Fletcher **Content:** This article explains how to assess land and provdes the six big-ticket items to check before making an offer. Check them before falling in love with the stone benchtops and stainless-steel appliances. Compared to retaining walls and site works, cosmetic renovations are cheap! ## Land area and zoning Land area and zoning are two factors rolled into one. But, combined, they have a massive effect on value. For example, if a property is 1000 m2 and has a zoning of R20, it can be subdivided into a 2 lot subdivision. And properties with development potential have a greater chance of increasing in value over time. ## The shape of the land Ideally, you want the land to be rectangular because irregularly shaped land and long, narrow lots cause restrictions on the design of your house and landscaping. While these restrictions can be overcome at a cost, they add extra cost. And irregularly shaped land often creates areas of unusable dead space that you don’t want to be paying for. ## Privacy Privacy is often affected in undulating suburbs where houses overlook each other and from the presence of high-rise developments. It may be possible to overcome these problems by the erection of privacy screens or planting trees, but these can create their own problems. To identify privacy issues, step into the backyard and look up and look around. Once you’re satisfied there are no immediate issues, check with the selling agent and local council about plans for future development in the area. ## Northerly aspect A northerly aspect is a real boon if you can get it because it provides year-round sunlight, providing beautiful natural light and warmth in the winter. It’s a real luxury! Often, you’ll see properties advertised as facing north, but the ad doesn’t say which part of the property faces north. Ideally, you’ll want your living and outdoor entertaining areas facing north. ## The slope of the land While a sloping block can offer you views and the opportunity to get creative with your architect, it will create increased costs. These extra costs come in the form of retaining walls, additional drainage, and site works. The slope of the land affects a property over time. It is often evidenced by sloping and broken fencing, sloping and cracked retaining walls and areas of soil erosion. ## The relationship of the property to the road surface Ideally, you’ll want the property to be either level or on the high side of the road because it will be less likely to be affected by flooding. Even small gradients can create a big problem in a heavy downpour. The key message here is to look at the big-ticket items first because cosmetic renovations are cheaper than retaining walls and site works. **Categories:** How To Assess A Property --- ### [The key factors that make for a great streetscape](https://rezzi.com.au/the-key-factors-that-make-for-a-great-streetscape/) **Published:** March 8, 2022 **Author:** Peter Fletcher **Content:** Streetscape significantly impacts a suburb’s liveability and therefore impacts the demand for property in the area. Consequently, it pays to check out the streetscape before buying in a suburb. This article outlines the key aspects that make for a great streetscape. ## What is streetscape? Streetscape is the look and feel of a street. It’s the whole picture that you get when driving down a street. Often, it’s more a feeling that comes from the experience rather than something concrete. ## What makes a great streetscape? The following are the key factors that make a quality streetscape: ### Tree canopy The most significant factor in a great streetscape is the tree canopy. Suburbs with large, mature trees are cooler, more liveable and more popular. ### Absence of power lines Related to the quality of the tree canopy is the absence of powerlines. Tree canopy is invariably impacted by the heavy pruning associated with powerline maintenance. ### The width of the road Narrower streets have better visual appeal than wide streets. Combined with established trees, they make a suburb more intimate and inviting. ### Quality of verge lawns Verge lawns and gardens have a massive impact on a streetscape. Green, well-cared-for lawns and attractive, well-managed plants add visual appeal and reduce the perceived heat in a suburb. Avoid areas where verges are neglected dust bowls or otherwise used as car parks. ### Quality of surrounding homes When you move into an area, you’ll be looking at the houses next door and across the road for a long time. So, it pays to check this before making a decision to purchase. If you don’t like what you’re looking at today, it’s unlikely you’ll like it in five years. ### Quality of gardens Front gardens have a significant impact on the streetscape. At the least, look for areas where front gardens are well-cared-for, even if they’re not spectacular. ### Front fences Front fences say something about a neighbourhood. High fences tend to convey concern about safety. In contrast, low fences and open yards convey that a community feels safe and comfortable. ## Why is streetscape so important? Streetscape is related to the livability of a suburb. There appears to be an association between livability and long term capital growth. A beautiful streetscape is subjective. What appeals to one person doesn’t always appeal to another. But, the above factors together help create a better streetscape and therefore contribute to the livability of a suburb and help make it more appealing to buyers. **Categories:** How To Assess A Property --- ### [Stamp duty and other government fees](https://rezzi.com.au/stamp-duty-in-wa/) **Published:** May 30, 2023 **Author:** Peter Fletcher **Content:** **Government fees are an unavoidable part of [buying a home](/buying-a-home-a-simple-guide/). Don’t let them catch you off guard!** Be prepared for government fees such as: #### 1. Stamp duty Stamp duty (also called transfer duty) is a particularly hefty tax that the state government charges all home buyers. Like any tax, the money raised from stamp duty is used by the government to help fund public services such as: - health, - education, and - public safety services. The amount of stamp duty you’ll need to pay depends on the [price of the property](/how-much-should-i-spend-on-a-house/) you’re purchasing. It’s calculated on a scale, so the higher the cost of the property, the higher the stamp duty charge will be. For example, a property costing $120 000 will cost about $2 280 in stamp duty, while a property costing $725 001 will cost around $28 453 in stamp duty (these estimates can be influenced by a variety of factors, so see [Department of Finance](https://www.finance.wa.gov.au/cms/content.aspx?id=2071) for more info). If you’re a first home buyer and you’re buying a home for less than $500 000, you can apply for stamp duty to be waived. See the Department of Finance’s [First Home Owner Rate of Duty Fact Sheet](https://www.finance.wa.gov.au/cms/content.aspx?id=2011) for more information. #### 2. Registration fee For a property to [transfer](/sloppy-contract-almost-leads-to-transfer-of-the-wrong-property/) into your name, your settlement agent needs to register the transfer with [Landgate](/jargon-buster). Landgate charges a registration fee for this – which starts at $181.30 but is often much more, depending on the price of the property. #### 3. Enquiry fees To ensure your shire and water rates are up to date, and that the property isn’t subject to any orders, your settlement agent will need to contact a range of governing bodies – each of whom charge an enquiry fee ranging between $30 and $250. These include the: - Local shire, - Water Corporation, - WA Planning Commission, and the - State Revenue Office. **Sound like a lot of fees?** [A settlement agent’s quote in Perth](/property-conveyancing-perth/), which typically include government fees, can help you factor them into your budget. Our quotes typically consist of: - Stamp duty, - Enquiry fees, - Registration fees, - Disbursement fees, and - Our settlement fee. A settlement agent’s quote, inclusive of government fees, provides piece of mind and can help you avoid surprise costs later down the track! Image by [Images\_of\_Money](https://www.flickr.com/photos/59937401@N07/5856595293/) ([TaxBrackets](https://www.taxbrackets.org/)) via Flickr. **Categories:** Stamp Duty Guides **Tags:** First home owner, settlement, Stamp Duty --- ### [Are all structures council approved?](https://rezzi.com.au/are-all-structures-council-approved/) **Published:** May 30, 2023 **Author:** Peter Fletcher **Content:** It’s **a key question asked of all sellers when an agent lists their property for sale and by most buyers when purchasing a home**. And with the growing number of horror stories in the public domain of unsuspecting buyers being caught out with homes containing non-council approved structures on their hands, buyers can be understandably wary in this regard. However, we find that most sellers underestimate the importance of not only being prepared to[ warrant](/condition-or-warranty/) that all of the structures on their property – pre-existing and those added during their ownership- are council approved, but **also being able to prove it to the satisfaction of the buyer**. This specific issue was highlighted in a recent case when a dispute between some buyers and seller over the **provision of sufficient “proof” of council approval** for a pre-existing patio threatened to stall a sale and delay settlement. In this instance our seller, Mr Barstow, (not his real name) **warranted that all structures on his property had council approval on the Offer and Acceptance contract**. But when the relevant council responded, via Orders and Requisitions, to the enquiry regarding structures on the property, there was no mention of the patio. **The buyers subsequently assumed that the patio was therefore not approved and hence an “illegal building”.** Understandably, the buyers queried this with the agent and **requested to see the necessary approvals prior to settlement**. However, the seller dug in his heels and refused, arguing that his warranty should be “proof enough” for the buyer. We then contacted the council and were advised that their records were no older than the year 2000. Therefore, **a search involving anything prior to this time would need to be archive searched**, hence incurring further fees and involving additional time. In an attempt to break the stalemate, we suggested that the **buyers consider title insurance**. Fortunately they agreed to this once we confirmed that Stewart Title would cover the patio if it was later found to be non- council approved, as long as the archive search was not done. **The client actually signed up for title insurance prior to the issue becoming known**. We called Stewart title to confirm they would cover the client if it was later found to not be approved. Luckily for all parties, **the sale was able to proceed and settle on time**. **The take home lessons for sellers when it comes to non-approved structures are:** 1. Sellers should disclose non-approved structures and this disclosure should be noted on the O&A. This also applies to any shire order to demolish any offending structure. 2. If the sellers are unaware or unsure of the existence of any non-approved structures they should either disclose this on the contract or make enquiries to council prior to accepting an offer. 3. Sellers should be aware that they expose themselves to future legal action from the buyer if it can be shown that there was a deliberate attempt to conceal or misrepresent the property. 4. Buyers should consider taking out title insurance to protect themselves against the risks involved with unapproved structures. It’s unwise to rely solely on the disclosures made by the seller. *Image by Thomas Lieser via Flickr.* **Categories:** Causes Of Settlement Disputes **Tags:** council approvals, seller disclosures, title insurance --- ### [5 reasons you may need to allow extra time for settlement](https://rezzi.com.au/settlement-process/) **Published:** May 30, 2023 **Author:** Peter Fletcher **Content:** Settlement date is the date on which your property transaction is completed and ownership of the property is transferred to you. Buyers and sellers alike are generally eager to have [settlement](/property-conveyancing-perth/ "Property Settlement 101") completed as soon as possible, but it’s important to allow a suitable amount of time for settlement to be completed – because if you miss the date, you may have to pay expensive penalty interests. Settlement generally takes about 45 days, but you’ll need to allow extra time for settlement if: 1. ****The seller is overseas**.** New identity check regulation means the seller will need to travel to an Australian consular to sign the contract and other documents, which may take extra time. The seller is also required to deal with original documents only, which will add extra time as the documents are posted between countries. 2. **There’s a tenant in the property**. If they’re on a periodic lease, the seller will need to give them 30 days notice that they need to leave. If the tenants are on a fixed-term lease, you’ll need to wait for the lease to expire before you can move in. (Update: since this article was published, tenancy laws have changed.) 3. **There’s a caveat on the Title.** Encumbrances, such as [caveats](/jargon-buster/), may take negotiation to remove. 4. **There’s a mortgage on the property**. The seller will need time to discharge this. 5. **Your contract includes inspection clauses**. If the transaction is subject to a Timber Pest Inspection, an Electrical Inspection, a Structural Inspection, and/or any other inspections, it’s important to allow extra time to organise these and have them conducted. (If you don’t allow enough time and you miss the deadline as a result, the benefit of the clauses is often waived!) Take these factors into account, and speak to your real estate agent about your unique circumstances (for example, your financial situation) that may influence your ability to meet settlement date. **Categories:** How To Avoid Settlement Delays **Tags:** First home owner, mortgage, settlement --- ### [Settlement day: what really happens?](https://rezzi.com.au/settlement-day/) **Published:** May 30, 2023 **Author:** Peter Fletcher **Content:** Have you ever wondered what actually happens on settlement day? Yeah, sure, you get a call from your settlement agent to tell you your property has settled. But what really happens inside the [settlement agency](/) black box in the hours leading up to that call? Well, the answer to that question depends on whether you’re buying or selling. Here’s what happens on a ‘typical” day for a [seller](/). The day starts out with the important task of confirming your [loan payout figure](/discharging-a-mortgage/). We need this payout so we can send cheque directions to the buyer’s settlement agent. These directions tell the buyer’s agent who you want cheques be paid to and for how much. But most banks don’t issue a final payout figure for the mortgage until the morning of settlement. That delay can place a lot of stress on the system because we need the payout figure before we can send our cheque directions to the buyer’s settlement agent so they can forward them to the buyers lender. In many cases eastern states banks have a strict cut off time for the receipt of cheque directions. If a [discharging ](/discharge-of-mortgage/)bank (your bank) sends their payout figure to us after that time then the settlement will be delayed until at least the following day. The Joint Form of General Conditions requires the buyer to provide up to three bank cheques. If you want more than three cheques the buyer will usually request payment to reimburse them for what the bank charges them (usually around $10). Typically we’ll request a cheque to pay out the your loan, a cheque to pay the agent’s commission and advertising, and a cheque payable to you for the balance of proceeds. Once we’ve sorted out the cheque directions we then perform a final check search that tells us if there’s been any last minute activity on the title. Where fresh activity is identified – usually the lodgement of a caveat – we’ll need to deal with it before settlement can proceed. Usually fresh activity leads to a delay in settlement. In most cases the check search comes back clear and we then move to a final audit of the file. This audit is performed by our licensee and is designed to limit the chance of the settlement being delayed through a procedural oversight. We then prepare a settlement packet that will be used by our settlement clerk during settlement in the city. The packet includes: - Detailed settlement instructions. These instructions include the time and place of the settlement, the parties attending (usually the buyer’s settlement agent, the buyer’s bank, our clerk, and a representative from your bank. - A copy of the search. - Any documents our outside clerk will hand over (usually the Transfer of Land and the Seller’s Verification of Identity (VOI) declaration. Settlement usually takes place at the buyer’s bank. Some of the big banks and many of the small have outsourced their new mortgage processing to agents such as SAI Global, Scott Ashwood and First Mortgage Services. Where one of these is acting for the buyer’s bank their office becomes the settlement location. Our outside clerk will make their way to the location specified on their instruction sheet. Once all parties are present the settlement process commences. Our primary interest in this process is to ensure the buyer’s agent hands over the correct money as per our cheque directions sent earlier in the day. Once we’ve received the correct money and the other parties are happy the transaction is declared settled. But the process is not yet complete. Our outside clerk then calls the office to advise the conveyancer that settlement has been effected. The conveyancer then calls you to advise settlement has been completed. The conveyancer then sends a confirmation text and fax to your real estate agent. Our outside clerk then deposits any funds collected at settlement into the your nominated bank account. Our licensee then records all receipts and disbursements against the your trust ledger. The conveyancer then sends you a final settlement statement providing a full account of all monies received and disbursed on your behalf. The lesson in all this craziness is to treat a confirmed settlement date as soft or indicative. After all, it’s not settled until it is! **Categories:** The Conveyancing Process **Tags:** settlement, settlement day --- ### [Caveats explained: what they mean for your settlement](https://rezzi.com.au/caveats-explained/) **Published:** June 29, 2023 **Author:** Peter Fletcher **Content:** Caveats affect many property settlements each year, but the processes involved in removing a caveat remain poorly understood by some sellers and agents. ## What is a caveat? A caveat is a notification on a title that warns prospective purchasers, mortgagees and others who propose to deal in the land that a third person (normally the person lodging the caveat, the caveator) has some right or interest in the land. An Absolute caveat prevents the Registrar of Titles from registering any further instrument on the title. Since a Transfer of Land is one such instrument, **most caveats must be removed for a property to settle**. ## Can you buy a property with a caveat on it? The strict answer to this question is yes, but in practise that rarely happens. In the case of Absolute caveats, Landgate has been prohibited from lodging any further instrument on the title (a Transfer of Land for example) until the caveat is removed. In other words, the property won’t settle until the caveat is removed. ## Impact and delays caused by caveats Caveats can significantly impact property transactions, often leading to delays and complications. When a caveat is lodged on a property’s title, it serves as a warning to potential buyers, mortgagees, and others interested in dealing with the land. The presence of a caveat indicates that a third party, known as the caveator, holds a right or interest in the property. One of the main consequences of a caveat, especially an Absolute caveat, is the prevention of further instrument registration on the title. This means that essential documents like a Transfer of Land cannot be registered until the caveat is removed. As a result, the settlement process for the property is put on hold until the caveat issue is resolved. Delays caused by caveats can be frustrating and costly for all parties involved. They can disrupt timelines, jeopardize financing arrangements, and even lead to contractual breaches. In some cases, legal proceedings may be initiated by the caveator, resulting in further prolongation of the settlement process. In essence, the presence of a caveat poses a significant barrier to the settlement process. Without removing the caveat, the property cannot proceed with the necessary legal and financial transactions required for the transfer of ownership. As a result, the settlement remains in a state of limbo until the caveat is properly addressed and lifted. ## How are caveats removed? There are many ways to have a caveat removed from a title. The simplest is for the caveator to lodge a Withdrawal of Caveat. If the caveator refuses to remove the caveat, the settlement agent will lodge a **21-day-notice** with Landgate, and one of two things will happen: - **If the caveator doesn’t take the matter to court within 21 days**, the caveat is removed. - **If the caveator takes legal action and a court injunction is issued,** Landgate puts the Title into a Registrars Packet and moves it into Complex Dealings, so the caveat remains. Depending on the course of the legal proceedings, the property may not settle for a long time. A recent settlement, for example, was delayed for nine months because of complications caused by a caveat on the Title. This case was a ‘mortgagee in possession sale’, and nine caveats had been lodged on the Title. At the request of the seller’s settlement agent, eight of the caveats were removed by their caveators – but one refused. The caveator was owed a debt by the current owner and commenced legal proceedings to seek payment of the debt owed. A court injunction was issued, and the Title was put into a Registrars Packet by Landgate. Since the Title was now in a Registrars Packet, the property couldn’t settle. The legal proceedings stretched on, and settlement was delayed by nine weeks. Such a long delay **is highly inconvenient** for all parties, and could have cost the seller **thousands in penalty interest** – but in this case, the Offer and Acceptance had specified that the seller could not be charged penalty interest. To prevent [long delays](/long-settlement-delays) and costly penalty interest, be aware of the importance of dealing with caveats early in the process. Having caveats removed as soon as possible will reduce the risk of a delay in settlement. ## How long does a caveat last? Once a caveat is registered on a title it remains in place until either withdrawn by the caveator or through [other means not attributable to the caveator](https://www0.landgate.wa.gov.au/for-individuals/Land-Transactions-toolkit/land-titles-registration-policy-and-procedure-guides/practice-manual/encumbrances,-interests-and-limitations/cav-05-caveats-removal). The duration of a caveat’s validity depends on the actions taken by the caveator or external factors that may affect its status. As long as the caveat remains unwithdrawn or unaffected by other means, it will continue to exert its influence on the property title and any associated transactions. ## How do you know if you have a caveat on your property? Section 138 of the Transfer of Land Act requires the Registrar of Titles to notify the registered proprietor of a property when a caveat is lodged on their title. This notification is sent by normal post to the registered address of the proprietor. But if the owner has moved since purchasing the property and not had their registered address updated then they may not be aware of the existence of the caveat. If you suspect that a caveat has been registered on your title, purchase a title search from Landgate. If you’re looking for professional assistance with [property conveyancing in Perth](/property-conveyancing-perth) or [buyers agent](/buyers-agent-perth/) services, we’re here to help. [Request a quote](/property-conveyancing/#get-quote-form) or give us a call at the following number: [1300 001 358](tel:1300001358). Our experienced team is ready to guide you through the process and provide you with the support you need for a successful outcome. **Categories:** The Sale To Settlement Process --- ### [Do I need a buyer's agent to buy a house](https://rezzi.com.au/do-i-need-a-buyers-agent-to-buy-a-house/) **Published:** June 29, 2023 **Author:** Peter Fletcher **Content:** If you’re planning to buy a home, having someone help you find the perfect home then negotiate a great deal seems like an amazing idea. And that’s what you can have when you choose a buyer’s agent (sometimes called buyer advocates). Popular in the USA and gaining popularity here in Australia, buyer’s agents are to buyers what selling agents are to sellers. A [buyer’s agent](https://rezzi.com.au/buyers-agent-perth/) can help make finding the right home easier and make the job of negotiating a deal less stressful. And they can help you avoid buying the wrong property for your needs and save you tens of thousands in the process. But the services of a buyer’s agent isn’t free. And selecting a buyer’s agent can be tricky. Below, we take a deep dive into what a buyer’s agent is, how much they cost, how to select one and much, much more. ## What is a buyer’s agent? [According to](https://www.commerce.wa.gov.au/consumer-protection/buyers-agent) the Department of Mines, Industry, Regulation and Safety (DMIRS), a buyer’s agent is a “…[licensed real estate agent](https://www.commerce.wa.gov.au/consumer-protection/licensing-and-registration-real-estate) or [registered sales representative](https://www.commerce.wa.gov.au/consumer-protection/sales-representatives-real-estate) who undertakes real estate transactions while representing a buyer for the purchase of a property.” Whereas a selling agent acts in the best interests of the seller, a buyer’s agent acts exclusively for the buyer. ## What’s the difference between a buyers agent and a real estate agent? A buyer’s agent and a real estate agent are both involved in the process of buying and selling real estate, but they have different roles and responsibilities: A real estate agent, also known as a listing agent or seller’s agent, represents the interests of the seller in a real estate transaction. Their primary role is to assist sellers in marketing their property, finding potential buyers, and negotiating the best terms and price for the seller. They work to maximize the seller’s profit and facilitate the successful sale of the property. A buyer’s agent, on the other hand, represents the interests of the buyer in a real estate transaction. Their main responsibility is to assist buyers in finding suitable properties that meet their requirements and budget. Buyer’s agents provide guidance throughout the home search process, help with property inspections, negotiate on behalf of the buyer, and strive to secure the best possible deal for the buyer. They advocate for the buyer’s interests and work to ensure a successful purchase. ## Reasons Australians should get buyers agents There are several reasons why Australians might choose to use a buyer’s agent when engaging in real estate transactions: - Expertise and Local Knowledge: Buyer’s agents possess extensive knowledge of the local real estate market, including specific neighborhoods and property values. They can provide valuable insights and guidance to buyers, especially those who are unfamiliar with the area or are looking to invest in a different city or region. - Time-Saving: Searching for the right property can be a time-consuming process. Buyer’s agents can save Australians time by conducting property searches, shortlisting suitable options, and organizing property viewings. Their expertise in filtering and identifying properties that align with a buyer’s requirements can streamline the search process significantly. - Negotiation Skills: Buyer’s agents are experienced negotiators who can represent the buyer’s interests during price negotiations and other contractual terms. Their negotiation skills can help secure a better deal, potentially saving the buyer money and ensuring favorable conditions. - Objectivity and Advocacy: As independent professionals, buyer’s agents work exclusively on behalf of the buyer and prioritize the buyer’s best interests. They provide objective advice and insights, helping buyers make informed decisions throughout the purchasing process. Their advocacy ensures that the buyer’s needs and preferences are represented and protected. ## Are buyer’s agents regulated? In WA, buyer’s agents are regulated by the [Real Estate and Business Agents Act 1978](https://www.legislation.wa.gov.au/legislation/statutes.nsf/main_mrtitle_810_homepage.html) and the related [Real Estate and Business Agents and Sales Representatives Code of Conduct 2016](https://www.commerce.wa.gov.au/sites/default/files/atoms/files/agentsalesrepcodeofconduct2016.pdf). But there are exceptions. A person can identify and shortlist properties on behalf of a buyer (a property finder service) without being licensed so long as they don’t conduct any form of negotiation. ## What does a buyer’s agent do? A buyer’s agent has a number of roles that include: - Based on the buyer’s needs, develop a clear brief of the sort of property that is required taking into account factors such as price, location and proximity to amenities; - conduct research in order to prepare a list of properties that fit the buyer’s criteria; - arrange property viewings; - inspect properties and provide advice as to their suitability; - appraise properties and advise on estimated market values; - negotiating on behalf of the buyer, including bidding at auction; - conduct enquiries and searches with relevant authorities; - identify limitations and restrictions that affect the use and enjoyment of a chosen property; - prepare the Offer and Acceptance (O&A) including adding special conditions designed to protect the buyer’s interests; - explain the terms and conditions in the seller’s contract and advise if they are in your best interests (a buyer’s agent cannot provide you with legal advice unless they are a lawyer); - arrange building and timber pest inspections; - monitor the settlement process; - assist with due diligence including attending the pre-settlement inspection. ## What can’t a buyer’s agent do? A buyers agent is not allowed to: 1. provide financial advice unless they hold an [Australian financial services (AFS) license](https://asic.gov.au/for-finance-professionals/afs-licensees/); 2. Receive a fee from the seller while acting as a buyer’s agent, unless both parties provide fully informed consent prior to them so acting; 3. Have any form of undisclosed conflict of interest; 4. Receive any form of incentive or inducement for the referral of a product or service related to the transaction unless they have the buyer’s prior written acknowledgement. ## Alternatives to using a buyer’s agent There are a number of options available to buyers if they don’t wish to employ a buyer’s agent. These include: - **DIY** – buyers who are confident with the property purchase process can represent themselves. This involves doing their own research, negotiating directly with the real estate agent and managing the settlement process. Buyers who take this path – and most do – should bear in mind that the agent is legally and ethically obliged to act in the best interests of the seller. Their ethical obligation, therefore, requires them to obtain the highest and best possible price for the property. - **Use a conjunctional agent** – quite often a real estate agent will offer to find a property for a buyer, including properties listed by other agents. In the event of a successful sale, the conjunctional agent shares in the commission paid by the seller to the listing agent. On the surface, this seems like a great option because the agent does all the work and the buyer doesn’t get charged a fee. But the arrangement has many hidden risks. To quote [DMIRS](https://www.commerce.wa.gov.au/consumer-protection/buyers-agent), “If you use a conjunctional agent, they are required by law to act in the seller’s best interests, not yours, as the seller pays their commission. This means you should consider what information you provide to a conjunctional agent, as the sub-agent must relay all relevant information to the seller and that could lead to you paying a higher buying price. If you are not paying an agent you must assume the agent is working in the best interest of the seller.” - **Appoint a buyer’s agent for a limited part of the process** – sometimes a buyer might find a property they wish to buy but make use of a buyer’s agent to complete the negotiation or bid at auction. Or, they might want the buyer’s agent to find a property but complete the negotiations themselves. ## How much does a buyers’ agent cost? Buyer’s agents set their own fees. Most will have a success fee of some kind, usually a percentage of the sale price. They may also charge an upfront commitment fee. This fee is often not refundable. Other fees may include fees for negotiation and bidding at auction, and research and property selection fees. As a rule of thumb buyer’s agent fees range from 1.5 – 2.2% of the purchase price. More expensive properties often attract a lower percentage. In addition to the agent’s fees, you may be asked to reimburse them for the cost of items such as land registry searches and government enquiry fees. You should only be charged for the actual cost incurred. ## When do buyer’s agents get paid? Unlike a selling agent who gets paid at settlement a buyer’s agent can be paid at any point of the buying process. Many buyer’s agents charge a flat fee on the signing of the appointment to act and then a success fee when you enter into a purchase contract. Others charge a single success fee either on sale or at settlement. Some agents charge fees for specific services, such as bidding at an auction. These fees are generally paid on completion of the service. It’s important that you check with the agent about when and how their fees are payable before signing their appointment to act. ## Why you might use a buyer’s agent? - You have an advocate whose sole job is to act on your behalf. - You want an objective third party to act on your behalf in the negotiation to purchase a property that you’ve found. - You lack knowledge of an area or type of property that you intend to purchase - If you’re uncertain about the market value of a property, especially a property that’s being offered for sale without a price. - In WA, consumers who use a licensed buyers agent are protected by the [Fidelity Guarantee Account](https://www.commerce.wa.gov.au/consumer-protection/fidelity-guarantee-account) - Buy right – access to off-market properties, see properties for what they are, don’t get swept up in the hype. Independent, not emotionally connected to the outcome - Save time – having a professional do the groundwork on their behalf (potentially saving on a lot of open homes and lost weekends searching) - Save money - Derisk the transaction, include the right terms and conditions on the contract. - Assist with due diligence, property inspections ## How to select a buyer’s agent There are several factors to take into account when selecting a buyer’s agent. The most common include: 1. How well can you relate to them? Buying a home can take you well out of your comfort zone so it’s important that you have a good working relationship with your buyer’s agent. 2. Can you trust them? You’ll be sharing your personal goals and aspirations so it’s important that they come across as trustworthy. Pay attention to any red flags that might suggest otherwise. 3. Experience – How many years of experience does the agent have? Length of experience is often equated to a positive client outcome. 4. Do they offer the right services for your needs? There’s no point employing a full-service buyer’s agent if all you need is someone to bid for you at auction. 5. How much do they charge? Of course, price is a big factor, but it’s not the only factor. 6. How is their fee structured? Will you be required to pay anything upfront? Is there a success fee based on a percentage of the sale price? When is the success fee paid? 7. What extras do they charge for? Things like land registry searches and inquiry fees can get expensive. 8. What happens if you decide to terminate their services early? For example, what happens if you find a property yourself during the contract period? Will they still charge a fee? 9. What professional associations do they belong to? Are they members of their state’s real estate institute or the [Real Estate Buyer’s Agents Association of Australia](https://rebaa.com.au) 10. What is their research methodology? It’s important that the buyer’s agent has an established methodology for establishing the value of a property. Guessing, gut feeling or “in my opinion” aren’t options. 11. Do they have professional indemnity insurance? This is a must-have. If they don’t, select someone else. 12. Can they provide references from other clients? Make sure the references they provide are recent and verifiable. 13. Do they have the **specialist knowledge** you require? For example, if you’re buying a development property does the agent have the specialist skills required to appraise this type of property. ## How to appoint a buyer’s agent A buyer’s agent is appointed in the same manner as a selling agent is appointed by the seller. By law, agents must obtain written instructions to act prior to undertaking any work on behalf of a client. This agreement is also called an authority to act. The authority to act is a legally binding contract. It obliges the agent to provide the services, and the buyer to pay the fees and charges, set out in the document. Although many buyer’s agents use the authority form created by their local real estate institute some choose to have their own form. Therefore, it’s essential that a buyer reads the document carefully and asks any questions prior to signing. Don’t forget, even though an agent might use a standard form the terms, conditions and price it contains aren’t set by law. The buyer is within their rights to negotiate these matters prior to signing the contract. ### For a no-obligation phone consultation to discuss your buying strategy [rezzi_sac] **Categories:** Preparing To Buy --- ### [Why get a home loan pre-approval before making an offer](https://rezzi.com.au/why-get-a-home-loan-pre-approval-before-making-an-offer/) **Published:** June 29, 2023 **Author:** Peter Fletcher **Content:** ![Showcase Family Transfer](https://rezzi.com.au/wp-content/uploads/2024/09/showcase-family-transfer-1024x438.jpg "Showcase Family Transfer") A finance pre-approval is a valuable tool for home buyers, especially in a competitive market. But not all finance pre-approvals are equal, and they do have their risks. ## **What is a finance pre-approval?** A finance pre-approval is a written commitment from a lending institution that they will provide you with a home loan if you meet certain conditions. A finance pre-approval can also be called an indicative approval, a conditional approval, or an approval in principle. The key point is that a pre-approval shows that your application fits the lending institutions loan guidelines, but the approval is still subject to conditions. A finance pre-approval isn’t a guarantee of finance. Instead, it’s an offer of finance subject to terms and conditions set by the lender, including: 1. A satisfactory valuation confirming your loan will remain within the loan-to-valuation (LVR) set by the bank 2. Confirmation that your employment hasn’t changed 3. Confirmation that your financial position hasn’t changed 4. Your agreement to the lender’s standard terms and conditions. ## **How to obtain a pre-approval** A finance pre-approval can only be obtained by a formal, written finance application to a financial institution. This means you’ll need to provide the lending institution with all the required supporting documents including your pay slips and bank statements. The process can take 2-4 weeks depending on the complexity of your circumstances. ## **Types of finance pre-approvals** There are two key types of finance pre-approvals. ## **System generated pre-approvals** System-generated pre-approvals are obtained online by providing the bank with a limited amount of supporting documentation. The information you provide is then processed by software to provide you with a pre-approval. As the approval has been decided by software and not verified by a human, system-generated pre-approvals are subject to many conditions. **You should never make an unconditional offer on a property relying on a system-generated pre-approval.** ## **Fully assessed pre-approvals** An assessed pre-approval is obtained when the lending institution’s credit team conduct a manual assessment and verification of all the information and documents provided in support of the application. In addition, a credit check is performed by an independent credit assessment agency. An assessed pre-approval will still be subject to your financial circumstances not changing between the date of the pre-approval and your final application. It will also be subject to the receipt of an acceptable valuation of the property you are buying along with any other property you plan to offer as collateral. Because there is more work involved in obtaining an assessed pre-approval it takes longer. ## **Why is a pre-approval so important?** There are a few strong reasons to obtain a pre-approval prior to making an offer. These include: 1. A finance pre-approval will improve the chances of your offer being accepted by the seller. 2. A finance pre-approval gives you a firm guide to work with, so you are less tempted to get carried away on auction day or in a competitive bidding scenario. 3. A finance pre-approval will reduce the likelihood of your finance falling through and thus missing out on your dream home. 4. A finance pre-approval can give you the confidence to bid at auctions. Despite sometimes intense competition, auctions often provide great opportunities to buy a property at a great price. But, before bidding at auction, it’s important to remember that a finance pre-approval isn’t a guarantee that the lender will fund a loan. There are many reasons a finance pre-approval can be later withdrawn, as described below. ## **Things to do before obtaining a finance pre-approval** There are a number of things you should do before obtaining a finance pre-approval, including: 1. Choose a good broker. They’ll make all the difference in understanding the complexities of financing your property transaction. 2. Make initial inquiries with the broker or lending institution to find out if you qualify for a home loan and, if so, for how much. 3. Decide on the type of home loan you want. Each is different with different facilities, fees and interest rates. Don’t get sucked into thinking the cheapest rate will be the best loan for your circumstances. 4. Conduct some research to find out if you can get what you want with the amount you can afford. 5. Get a feel for the market. Visit home opens, attend auctions and talk to real estate agents. It’s important to arm yourself with as much information as possible before taking the next step. 6. Clear away the mental and emotional roadblocks that will stop you from purchasing, if you find the right home. See point 3 in the next section. ## **What are the risks of a finance pre-approval** 1. Finance pre-approvals have an expiry date, often after 90 days (about 3 months). If you don’t complete your purchase and make your final finance application before the expiry date, then the commitment made by the bank is no longer in force. 2. It’s not a complete guarantee and may be withdrawn. See below. 3. A finance pre-approval is noted on your credit history. If you don’t take up the offer and reapply too often it can become a negative mark on your credit score. Only get a pre-approval if you’re serious about buying. 4. A finance pre-approval has no relationship to the value of the property. It’s still important to do your research. Make your offer for an amount that’s less than or equal to how much the research tells you the property is worth. ## **When can a pre-approval be withdrawn?** There are a number of reasons a pre-approval can be withdrawn by the financial institution including: 1. You change your job 2. You salary is reduced 3. Your hours are reduced, or you change the basis of your employment e.g., from full-time to part-time 4. You apply for more debt e.g., a new credit card or personal loan 5. You don’t meet the loan-to-valuation (LVR) target set by the lender e.g., by being unable to provide the required deposit or equity. 6. The LVR changes because of the property you’ve bought and you’re unable to come up with the equity to come up with the shortfall. This is common with the purchase of apartments smaller than 50 m2 (bedsitter units are often affected). 7. The LVR requires that you need lender’s mortgage insurance (LMI) and you don’t meet the requirements of the LMI provider. 8. You have a credit ‘accident’ e.g., default on a loan payment 9. You can’t provide the required evidence in support of your loan application e.g., pay slips, proof of savings 10. The lender’s credit policies change, and you can’t meet the new requirements 11. Interest rates increase and you can no longer afford the amount you were originally approved for 12. The property you’ve bought was valued at less than you paid 13. The property you bought is unacceptable as security to the lender. This may result where, amongst other things. the property: - - Is in close proximity to high tension power transmission lines - Is in a suburb or location that the lender considers to be unacceptable - Is in a high rise apartment complex - Is in an apartment complex where the lender already has significant exposure through other loans - Is smaller than the lender’s minimum size policy, usually 50 m2. - Is in a state of disrepair - Is a property type deemed unacceptable to the lender. ## **Can I buy at auction or make a cash offer with a finance pre-approval** If you require any sort of finance in order to complete a purchase, it’s not advisable to make a cash offer or bid at auction. Most auctions contracts are cash, unconditional. Except in rare circumstances, if you’re the successful bidder at an auction, you’re guaranteeing the seller you’ll be able to pay the full purchase price on settlement. It’s not uncommon for buyers to buy properties at auction relying on a finance pre-approval. But the risks are real as described above. And, because of these risks, buyers should check with their broker or lending institution first. If you are the successful auction bidder or your unconditional offer is accepted and your finance is later declined, you run the very real risk of losing your deposit, at a minimum. Despite their risks and shortfalls, a finance pre-approval is your best option and will give you a solid competitive advantage when it comes to securing your dream home. It will give you a strong, competitive advantage and more certainty of securing your dream home. If you require help to obtain a pre-approval call Ryan Tripi Now on 0407 007 386 **Categories:** Preparing To Buy --- ### [Could a buyer keep their identity from the seller?](https://rezzi.com.au/could-a-buyer-keep-their-identity-from-the-seller/) **Published:** May 30, 2023 **Author:** Peter Fletcher **Content:** **Have you ever encountered a situation where a buyer wanted to keep their identity hidden from the seller? One of our staff members, studying for a conveyancing diploma, came across this question recently.** They found that such a feat is possible. If for some reason a buyer (let’s call her Sue) wanted to buy a property without letting the seller know her identity, she could **create an agency agreement** with someone else – such as a friend, a real estate agent, or an accountant. That person could make an offer, and the settlement agent would proceed to put the property into their name. There would be one difference in the process: when the transfer was lodged, a further transfer would be lodged, along with the agency agreement that would transfer the property into Sue’s name. Section 42(4) of the [Duties Act](https://www.austlii.edu.au/au/legis/wa/consol_act/da200893/ "DUTIES ACT 2008 ") allows Sue to do this **without having to pay double stamp duty**, as long as **the agency agreement was in place prior to the execution of the original contract**. In this case, the only duty payable on the subsequent transfer is a nominal duty of $20. While this may seem like a strange process, there are multiple reason a buyer might wish to do this. Sue might want to buy a property being sold by someone (perhaps an ex-partner) who had made it clear they didn’t want to sell to Sue, or would ask for a higher price. Another use might be if a famous person, or someone who needed to keep their identity secret for another reason, wanted to buy a property. If someone was looking at this as an option, I would advise them to seek the advice of a legal professional. Image by [Chris Goldberg](https://www.flickr.com/photos/chrisgold/7179893537 "Chris Goldberg's photo on Flickr") via Flickr. **Categories:** Using An Agent **Tags:** privacy, Stamp Duty, transfer of land --- ### [How the REIWA structural inspection annexure could compromise your legal rights](https://rezzi.com.au/reiwa-pre-purchase-structural-inspection/) **Published:** May 30, 2023 **Author:** Peter Fletcher **Content:** If you’re buying an older property it makes sense to ensure it’s structurally sound before committing to the purchase. The most common way to obtain this assurance is to make your offer subject to a structural inspection. Because it’s so common, most agents make use of a ‘standard’ structural inspection condition that’s attached to the contract as an annexure. Many REIWA agents use the ‘standard’ REIWA condition called *Australian standard pre-purchase structural inspection.* As of June 2018 the most recent version is dated 2012. **We believe the condition has a significant loophole that could see you being forced to buy a house that’s structurally unsound!** Clause 2 of the condition states as follows: “If the Buyer and Seller do not receive the Report before the Date then the Buyer will be deemed to have waived the benefit of this condition. Time is of the essence.” The legal danger isn’t in what’s said but in what’s unsaid. You see, there is no requirement in the condition for the seller to provide the buyer and/or the buyer’s building inspector with access to the property for the purposes of completing the inspection. In other words, the seller is quite within their rights to deny the buyer and their inspector access to the property. If the building inspector (the Contractor) can’t access the property they can’t complete the inspection. And, if they can’t complete the inspection, they can’t provide the inspection report to the Buyer and Seller prior to the due date as required by clause 2. As a result, the Buyer will be deemed to have waived the benefit of the condition. The buyer could then be forced to settle on a property that may contain one or more structural defects. Granted the condition has been in use for some time. And we’re yet to hear of an instance where a seller has taken advantage of the loophole. That doesn’t mean that it can’t or won’t happen! According to Les Buchbinder Director at [Perth law firm Bowen Buchbinder Vilensky](http://www.bbvlegal.com.au/) the clause contains a defect that could be used by an unscrupulous seller to force a buyer into settling on a structurally defective property. “The condition should include a right for the Buyer and their Contractor to enter onto the premises at a reasonable time and on reasonable advance notice to the Seller for the purpose of structural inspection”, he said. “Without this right the Buyer could have a problem. Alternatively, the condition could provide that if the Seller unreasonably refuses the Buyer the right of entry to inspect the property this gives the right to the Buyer to terminate the contract without penalty.” On further research the 2012 REIWA *Timber pest pre-purchase inspection clause* has a similar problem. The message here is clear. REIWA documents have a natural tendency to take care of the seller’s interest. But they can be heavy-handed when it comes to the legal obligations placed on buyers. Just because a document is offered to you as a ‘standard’ document doesn’t mean that it’s designed to protect your interests. Remember, if the real estate agent suggests you use one of these conditions it’s been written to protect the interests of the seller, not the buyer. Therefore, if you’re buying a property ensure you take appropriate professional and legal advice prior to signing the offer to purchase. Agents, consider seeking your own independent legal advice before using this condition unmodified. Photo credit: [Seattle Municipal Archives](https://www.flickr.com/photos/seattlemunicipalarchives/ "Go to Seattle Municipal Archives's photostream") **Categories:** Home Inspections & Due Diligence --- ### [Three settlement tips for selling tenanted properties](https://rezzi.com.au/three-settlement-tips-for-selling-tenanted-properties/) **Published:** May 30, 2023 **Author:** Peter Fletcher **Content:** **Selling a property that is being rented to tenants involves a few extra considerations.** Below, I list three things that agents and sellers can do to minimise the chance of setbacks during settlement of a tenanted property. ## 1. Include a special condition Unless otherwise stated on the contract, the Joint Form of General Conditions requires that the buyer is given vacant possession of the property at settlement – so if the seller wants to sell the property with a tenancy in place, a special condition needs to be included in the Offer and Acceptance. While this may seem obvious, we occasionally see contracts for tenanted properties that make no mention of the tenancy in the contract – perhaps because the tenant is expected to move out before settlement, or because the buyer and seller have made a verbal agreement about the tenancy. But verbal agreement or none, if the Offer and Acceptance does not specify that the tenants will remain in place, the buyer will have the right to delay settlement until vacant possession is available. To avoid settlement delays, ensure the contract includes a clause stating that the tenancy will remain in place. ## 2. Advise your client about splitting the rent Buyers and sellers alike are often eager to understand who receives which rent payments. To explain, I tell clients that: - The buyer’s entitlement to rent payments begins the day after settlement. If the tenant has paid rent in advance over a period that includes settlement day, whatever portion of that rent falls after settlement day must be provided to the buyer at settlement. The seller’s settlement agent will adjust the rent and ensure it’s distributed to the correct parties at settlement. - If the buyer is going to continue using the seller’s property manager, the property manager will take care of the rent adjustment instead. - If the tenant hasn’t paid rent yet and the seller is entitled to a portion, the buyer must pay that amount to them as soon as they receive it. If the tenant pays the rent to the seller after settlement, the seller must immediately pay the buyer their share. Knowing how rent adjustment works can help avoid disputes after settlement. ## 3. Ensure tenants move out a week before settlement If the tenancy is not remaining in place for the sale, it’s important to allow sufficient time between the day that the tenant vacates and settlement day. The owner will generally need to carry out a final bond inspection and carpet cleaning when the tenant leaves, followed by the buyer’s final inspection. It’s not recommended that settlement proceeds until the final inspection is carried out, so I recommend having the tenant vacate at least a week before settlement. **By including the tenancy on the contract and ensuring the tenant vacates in a timely manner where applicable, you can maximise the likelihood of a trouble-free settlement when selling a tenanted property.** Image by Charlotte Holmes via Flickr. **Categories:** How To Avoid Settlement Delays **Tags:** offer and acceptance, real estate caveat, Title searches --- ### [GST at property settlement: A detailed guide to the ATO withholding provisions](https://rezzi.com.au/gst-withholding-ato/) **Published:** June 25, 2018 **Author:** Peter Fletcher **Content:** In this article, we outline changes to GST laws that affect relevant property transactions. These laws took effect on 1 July 2018. This guide is intended to provide buyers, sellers and real estate agents with a guide to their withholding obligations. We aren’t tax advisors, lawyers or accountants. Please seek the appropriate professional advice relevant to your personal circumstances. ## Quick links [Form 1](https://www.ato.gov.au/gstpropertysettlementform1/) – *GST property settlement withholding notification* [Form 2](https://www.ato.gov.au/gstpropertysettlementform2/) – *GST property settlement date confirmation* [GST obligations for sellers](#SellerObligations) ## In brief New laws that took effect on 1 July 2018 require buyers of new residential premises and new residential subdivisions to withhold a prescribed amount at settlement and remit this amount to the ATO. The amount remitted is then applied as a credit against the seller’s GST obligations in respect of the transaction. For the majority of contracts, the new GST laws will only [apply to contracts entered into on or after 1 July 2018](https://www.ato.gov.au/business/gst/in-detail/your-industry/property/gst-at-settlement/?page=4#Transitional_arrangements_for_property_contracts_entered_into_before_1_July_2018). ## Background ![Background To Measure Updated](/wp-content/uploads/2022/03/background-to-measure-updated-300x180.webp "Background To Measure Updated") Background to GST measure. Source: http://tv.ato.gov.au/ato-tv/media?v=bd1bdiunfuco49 3:00 The new laws are designed to address [phoenixing](https://www.ato.gov.au/General/The-fight-against-tax-crime/Our-focus/Illegal-phoenix-activity/) activity in the property sector. Phoenixing is when a new company is created to continue the business of a company that has been deliberately liquidated to avoid paying debts, including taxes, creditors, and employee entitlements. This illegal activity robs the government of tax revenue and affects the whole community. [According to the ATO](http://tv.ato.gov.au/ato-tv/media?v=bd1bdiunfuco49) (4:01), “phoenixing in the property development industry has grown significantly in recent years. As of November 2017, the ATO had identified over 3,500 individuals who had actively been involved in this activity in the five years prior. These individuals controlled over 12,000 insolvent entities and were responsible for $1.8 billion in debt that had to be written off. But the same insolvent entities also claimed approximately $1.2 billion in input tax credits in the period between 2013 and 2017.” ## Overview of the new measure ![Overview New Measures Updated](/wp-content/uploads/2022/03/overview-new-measures-updated-300x186.webp "Overview New Measures Updated") Overview of GST at settlement measure. Source: http://tv.ato.gov.au/ato-tv/media?v=bd1bdiunfuco49 10:29 Overview of GST at settlement measure. Source: http://tv.ato.gov.au/ato-tv/media?v=bd1bdiunfuco49 10:29 From 1 July 2018 purchasers of new residential premises or potential residential land (land that’s included in a property subdivision plan and does not contain any building that is in use for a commercial purpose) will pay part of the contract price directly to the ATO instead of to the supplier. This withholding mechanism changes the process for the collection of the GST. It doesn’t, though, change who is liable for the GST–the seller–but it does create new obligations for buyers, sellers and their respective representatives. The new laws don’t make the transfer of land conditional on payment of the withholding amount but, in practice, settlement is unlikely to proceed until the seller is satisfied that the withholding amount will be paid to the ATO by the purchaser. ## Current arrangements for payment of GST on relevant property transactions ![Overview How GST Currently Applies Updated](https://rezzi.com.au/wp-content/uploads/2022/03/overview-how-gst-currently-applies-updated-300x166.webp "Overview How GST Currently Applies Updated") Powerpoint slide: How GST currently applies to relevant property transactions Prior to 30 June 2018 GST laws require the purchaser to pay the GST to the seller at settlement. The seller is then responsible for paying the GST to the ATO when they lodge their BAS. And this is where phoenixing occurs by the seller pocketing the GST collected from the buyer then liquidating their business prior to lodging their BAS. The new measure stops this phoenixing activity by requiring the buyer to pay the GST directly to the ATO instead of paying it to the seller. ## How GST is collected on relevant property transactions post-30 June 2018 ![Overview New Measures Updated](https://rezzi.com.au/wp-content/uploads/2022/03/overview-new-measures-updated-300x186.webp "Overview New Measures Updated") Overview of GST at settlement measure. Source: http://tv.ato.gov.au/ato-tv/media?v=bd1bdiunfuco49 10:29 As of 1 July 2018, a seller of a new residential property or new residential subdivisions will be required to notify the buyer that they have a withholding obligation. Along with this notification, the seller is also required to provide the buyer with the information needed in order for the buyer to comply with their withholding obligations. Once the buyer has received this information they’re required to submit to the ATO a *GST Property settlement withholding notification* ([Form 1](https://www.ato.gov.au/gstpropertysettlementform1/)). This form serves to notify the ATO that a transaction is on foot, provide them with the details of the parties to the transaction and some additional information that allows the GST payment to be matched with the seller’s GST account. On settlement, the buyer will be required to withhold the amount shown within the seller’s notification–the withholding amount. This amount is then forwarded to the ATO. At the same time the buyer is required to lodge [(Form 2)](https://www.ato.gov.au/gstpropertysettlementform2/) – *GST Property Settlement Date Confirmation* which notifies the ATO that settlement has taken place. The amount remitted to the ATO becomes available as a credit to be applied against their GST payment liability. ## How the new laws apply to terms contracts Where a contract requires that the purchase price is paid in instalments then the withholding obligations arise when the first instalment of the purchase price that isn’t the deposit is paid. For example, if a contract required the purchaser to pay a deposit then four instalments totalling the balance of the purchase price then the whole of the GST would be required to be withheld from the first instalment. ## Scope of the new laws ![Scope Withholding Obligation Updated](https://rezzi.com.au/wp-content/uploads/2022/03/scope-withholding-obligation-updated-300x168.webp "Scope Withholding Obligation Updated") Scope of withholding obligation. Source: http://tv.ato.gov.au/ato-tv/media?v=bd1bdiunfuco49 The new laws require buyers to withhold GST in respect of contracts for the purchase of new residential premises and potential residential land. They do not apply to properties that have been created by substantial renovations, commercial residential premises ([includes](https://www.ato.gov.au/General/Property/Property-used-in-running-a-business/Commercial-residential-premises-and-GST/) hotels, motels, and inns but not retirement villages), ‘old’ residential properties (established or residential properties that have been sold previously) or commercial properties. Some business-to-business transactions of potential residential land are also excluded. ## How much must be withheld? ![Withholding Amount Updated](https://rezzi.com.au/wp-content/uploads/2022/03/withholding-amount-updated-300x182.webp "Withholding Amount Updated") GST at settlement withholding amounts. Source: http://tv.ato.gov.au/ato-tv/media?v=bd1bdiunfuco49 For the majority of cases where the withholding provisions apply, the buyer will be required to withhold one-eleventh of the contract price (the amount shown as the purchase price but excluding adjustments made at settlement). Where the purchase price includes non-monetary consideration the value of that part of the consideration must also be included Where the contract specifies that the margin scheme is to apply, then the buyer must withhold 7% of the contract price. Where the contract creates a taxable supply to an associate then the withholding rate is 10% of the contract price or the GST-exclusive market value of the property, whichever is the greater. ## Obligations for sellers As of 1 July 2018, all sellers of residential premises (both new and existing) and potential residential land must notify the buyer, in writing, whether the buyer will be required to withhold an amount in respect of the GST applicable to the contract price. The notification from the seller can form part of the contract documentation or provide it to the buyer separately. If no GST is payable then the seller need only notify the buyer that there is no requirement to withhold. A notification is not required where the contract is for the sale and purchase of commercial residential premises, or potential residential land acquired for a creditable purpose by a GST registered entity. ### What must be included in the seller notification? There are a number of items that are to be included in the notification to the buyer by the seller. These include: - Whether the buyer needs to withhold an amount from the purchase price and pay this to the ATO - If they do need to withhold then; - ABN supplier details - Amount to be withheld and paid - The date on which to make the payment to the ATO - Market value where there’s non-monetary consideration - Any other matters specified in the regulations e.g. GST grouping details. ## Obligations for buyers The buyer has a number of key obligations in respect of the new GST rules that must be completed. These include: 1. If they are required to withhold and pay, prior to settlement, lodge [Form 1](https://www.ato.gov.au/gstpropertysettlementform1/) *(GST property settlement withholding notification)* using the information provided in the seller notification; 2. Obtain a lodgement reference number (LRN) and payment reference number (PRN). This is obtained from the confirmation screen after submitting Form 1; 3. On settlement, withhold the amount required in the seller notification; 4. Pay the amount withheld to the ATO on the date specified in the notification, usually settlement date; and 5. Lodge [Form 2](https://www.ato.gov.au/gstpropertysettlementform2/) (*GST property settlement date confirmation*) using the LRN and PRN obtained from Form 1. If the sale doesn’t proceed for whatever reason the buyer has no obligation to lodge Form 2 or withhold and pay. Buyers are not required to register for GST in order to comply with the new GST rules. The buyer is not relieved of their requirement to withhold if the seller fails to provide the required notice. Both Form 1 and Form 2 were to be integrated into the PEXA platform from around July 2018. ## How is payment made? There are three payment options available to the buyer (or their representative). These are: 1. E-conveyancing – payment can be made via PEXA with the PRN entered prior to the amount being sent. 2. EFT. This option is a bit tricky because the payment needs to match the LRN and PRN. 3. Bank cheque in favour of the Commissioner of Taxation. When this option is chosen ensure the bank cheque is accompanied by a payment slip that includes the PRN and LRN. This will ensure the funds are recorded as a discharge of the buyer’s withholding obligations and are applied as a credit against the seller’s GST obligations. If paying by bank cheque it’s possible to give this cheque to the seller for them to send to the ATO as the agent of the buyer. The seller must use the LRN and PRN provided by the buyer. The buyer’s obligations under the withholding laws aren’t discharged until the ATO receives the cheque. The ATO is working on having a payment option through Australia Post. ## Penalties Where an individual seller fails to give the required notice to a buyer the ATO can impose a strict liability (criminal) penalty to a maximum of $21, 000. If the seller is a company that fine can be increased fivefold by the Court. Where a buyer fails to pay the amount withheld may be required to pay a penalty equal to the amount that was required to be withheld and paid. ## In summary 1. 1. It starts 1 July 2018 with some transitional provisions for off the plan sales. 2. Seller provides a notification to the buyer of withholding obligations. Notification must include: 1. Name and ABN of supplier 2. Amount to pay to ATO 3. When the purchaser is required to pay 4. GST payable based on the non-market value of consideration e.g. business-to-business 5. Any other matters (not sure what that means) 3. Notification must be in writing and can be included in the contract. 4. If supply is taxable but no notification is provided buyer must withhold. 5. Purchaser lodges Form1 obtains LRN (lodgement reference number) and PRN (payment reference number). To be done ASAP after the contract date. 6. Purchaser withholds amount and pays to ATO on settlement, submits Form2 including LRN and PRN provided earlier. 7. Seller lodges BAS and uses GST paid as a credit 8. GST calculated on the full purchase price. 9. Instalment contracts GST withheld from the first instalment of the purchase price. 10. Withholding not required for: 1. Substantially renovated residential 2. Commercial residential 3. ‘Old’ residential 4. Some business-to-business 11. Pay either 1/11th of the purchase price, 7% of the purchase price if on margin scheme or 10% of ex-GST market value where non-monetary consideration is involved. 12. No requirement for buyers to register for GST 13. TFNs not required on either form although providing them will assist ATO. 14. No need to withdraw Form1 if the sale doesn’t proceed. 15. No need to lodge Form2 if the sale doesn’t proceed. 16. If the amount is withheld in error seller can request a refund post-settlement subject to time limitations on request. 17. Payment options include: 1. EFT 2. Bank cheque 3. PEXA (includes LRN and PRN. Future versions of PEXA to include integration of Form1 and Form2) 18. The penalty for the buyer is the amount of GST that should have been withheld. For sellers, up to $21,000 could be five times that amount. Featured image credit: [Travellers travel photobook on Flickr](https://www.flickr.com/photos/neelelora/5388885330/in/photolist-9dcrS3-dRNJTe-f3LbcF-mLdAPK-daWQAG-LLxua-daWP6h-daWQtY-daWNH9-daWLov-daWKhh-daWKRU-daWN2F-daWM1z-daWJQJ-daWMzz-daWGUM-daWL4b-f3oqhh-kzP1VX-kh9erv-8A37q-ddgmex-akSoDt-7axr5W-ddghNv-ddgoJL-ddgmkK-ddgjFT-ddgp78-ddgkFd-ddgkK4-ddgmc9-ddgoz9-ddgpni-ddgqk1-ddgjw7-ddgnMy-ddgnSU-LLzAB-ddgmHz-ddgqqC-ddgmML-ddgno6-ddgjYw-ddgohJ-8DiGeK-Jpf1x-4HiJEw-aSheyH) **Categories:** The Sale To Settlement Process **Tags:** ATO, GST, GST withholding, taxation --- ## Pages ### [Home](https://rezzi.com.au/) **Published:** May 16, 2022 **Author:** Staff writer **Content:** # Perth settlement agents who help you make winning property moves [ Get a conveyancing quote ](#) [ Work with a buyer’s advocate ](/buyers-agent-perth) Trusted by over ### 25,000 Perth families ![Rezzi](https://rezzi.com.au/wp-content/uploads/2022/06/google-logo.svg) Excellent 5.0Based on 628 reviews ![](https://rezzi.com.au/wp-content/uploads/2024/12/logo-reiwa-member.png "logo-reiwa-memberpng") ![](https://rezzi.com.au/wp-content/uploads/2025/09/aicwa.webp "aicwawebp") ![](https://rezzi.com.au/wp-content/uploads/2025/09/pexa.webp "pexawebp") ## Perth settlement agents: your edge in the buying journey ![Home Youtube placeholder](/wp-content/uploads/2023/05/home-youtube-placeholder.webp) At Rezzi, we’re all about the buyer. Our services are designed to give you the strategies, information and support you need to make smart buying decisions. From expert buyer advocacy and pre-purchase structural inspections through to contract preparation and conveyancing, we’re here to take care of you the whole way. ## Our services are here to help you make confident property decisions [ ](/property-conveyancing-perth/) #### [ Property conveyancing ](/property-conveyancing-perth/) Once you've secured your property, let our team of expert conveyancers protect your interests from sale to settlement. [ Find out more ](/property-conveyancing-perth/) [ ](/buyers-agent-perth) ###### [ Buyer advocacy ](/buyers-agent-perth) Our full-service buyer's agency service puts you in the box seat. From finding your perfect home to negotiating and due diligence, we do it all. [ Find out more ](/buyers-agent-perth) [ ](/family-property-transfer-perth/) ###### [ Related party transfers ](/family-property-transfer-perth/) A related party transfer involves transferring a property or a portion of property ownership to a related individual. [ Find out more ](/family-property-transfer-perth/) [ ](/strata-management) ###### [ Strata management ](/strata-management) As REIWA Accredited experts with over 20 years of experience, we simplify strata management and deliver a reliable, comprehensive service you can trust. [ Find out more ](/strata-management) ## Our settlement fee quote includes everything you need to make a decision ![Our professional service fee icon](https://rezzi.com.au/wp-content/uploads/2024/08/our-professional-service-fee-icon.svg "Our professional service fee icon")###### Our professional service fee We will provide you with the exact amount it will cost you should you hire us for your settlement. In addition, we will charge you no more than a reasonable service charge. So say goodbye to ridiculous conveyancing costs! ![Stamp duty icon](https://rezzi.com.au/wp-content/uploads/2024/08/stamp-duty-icon.svg "Stamp duty icon")###### Stamp duty Your quote will include stamp duty (if applicable) to your transaction based on the property purchase price you provide. ![Landgate and other government fees icon](https://rezzi.com.au/wp-content/uploads/2024/08/landgate-and-other-government-fees-icon.svg "Landgate and other government fees icon")###### Landgate & other government fees We’ll provide you with an itemised list of Landgate charges and other state fees applicable to your settlement. ![Verification of identity provider fees icon](https://rezzi.com.au/wp-content/uploads/2024/08/verification-of-identity-provider-fees-icon.svg "Verification of identity provider fees icon")###### Verification of identity provider fees We’ll even provide you with an estimate for the identity verification costs. We leave nothing out. [ Get a conveyancing fee quote ](#) ## What our clients are saying Very friendly and go out of there way to make the process as easy as possible thanks again ###### Ruth M. Friendly professional and caring team. Won’t beat the service they provide. ###### Keary B. The team were fantastic 🙂 Made the process easy and were very professional. Would definitely use them again. ###### David C. [ View all reviews ](/reviews) ## Frequently asked questions Q: Can you do settlements outside of WA? No, we're only licensed to conduct settlements in Western Australia. Q: Do I have to attend settlement? No. We attend settlement on your behalf. Q: Do I have to attend your office? No. Our settlement documentation is 100% electronic, so there's no need to attend our office. Q: Do I have to pay upfront? No, our fee is payable on the completion of your settlement. Q: When should I appoint a conveyancer? Your conveyancer is your contract representative and therefore should be appointed as soon as your offer is accepted. Q: Are there any hidden charges? No. Our [settlement fee](/settlement-agent-fees-explained) quote is accurate for a standard settlement based on the information you provide. [ Get a conveyancing fee quote ](#) ## We’re passionate about fighting for what matters most ![We’re passionate about](https://rezzi.com.au/wp-content/uploads/2025/07/we-are-passionate-about.jpg "We’re passionate about") As Corporate Partners of the National Breast Cancer Foundation, we are committed to fighting against breast cancer by raising much needed funds to world-class research, bringing us one step closer to a world without this devastating disease. See what we have planned for our 2024 Passionately Pink Party and other events below, or feel free to make a donation in support. [ 2024 Party ](/passionately-pink-party/) [ Donate now ](https://fundraise.nbcf.org.au/fundraisers/TeamRezzi) ## Rezzi. The edge you need. Buying a home can either set you up or set you back. I know from firsthand experience the financial gains that come from a smart property purchase. Get it right, and you’re on the path to early retirement. But get it wrong and it will set you back for years. The stakes are high. And they’re especially high for home buyers because the real estate industry stacks the odds in favour of the seller. And that’s why I started Rezzi; to give you a real chance of making a winning property move. My goal is simple: to provide you with the strategies, information and support you need to make bold, confident property decisions. And, if that’s what you want, let’s talk. ![Peter Signature](https://rezzi.com.au/wp-content/uploads/2022/02/peter-signature.svg "Peter Signature") #### Peter Fletcher #### Managing Director ![Peter Fletcher - Rezzi team](https://rezzi.com.au/wp-content/uploads/2024/07/owning-our-journey.jpg "Peter Fletcher - Rezzi team") ## Call us on [1300 001 358](tel:1300001358) --- ### [Contact us](https://rezzi.com.au/contact-us/) **Published:** January 19, 2022 **Author:** Staff writer **Content:** # Get In Touch With Team Rezzi Trusted by over ### 25,000 Perth families ![Rezzi](https://rezzi.com.au/wp-content/uploads/2022/06/google-logo.svg) Excellent 5.0Based on 628 reviews ![](https://rezzi.com.au/wp-content/uploads/2024/12/logo-reiwa-member.png "logo-reiwa-memberpng") ![](https://rezzi.com.au/wp-content/uploads/2025/09/aicwa.webp "aicwawebp") ![](https://rezzi.com.au/wp-content/uploads/2025/09/pexa.webp "pexawebp") ## Send us a message Name\* Email\* Phone\* Enquiry Details:\* Attach File Accepted formats: jpeg, jpg, png, pdf. Filesize: 10mb or less For security reasons we don't publish our email address on our website. Please send us a message and we'll get back to you. Δ ## Contact information [1300 001 358](tel:1300001358) 5/170 Burswood Road Burswood WA 6100 Mon-Fri: 08:30 AM – 05:00 PM Sat-Sun: Closed Public Holidays (WA): Closed # Contact Rezzi Opening Hours **Mon-Fri**: 08:30 AM – 05:00 PM **Sat-Sun**: Closed | Public Holidays (WA): Closed Opening Hours **Mon-Fri**: 08:30 AM – 05:00 PM **Sat-Sun**: Closed Public Holidays (WA): Closed ## **Rezzi Conveyancing** Send an email - [ 08 9459 0044 ](tel:%200894590044) - 5/170 Burswood Road Burswood WA 6100 - PO Box 717 Victoria Park WA 6979 - Trading hours Mon-Fri: 08:30 AM – 05:00 PM Sat-Sun: Closed Public Holidays (WA): Closed ## **Rezzi Buyer Agents** Send an email - [ 0419 538 838 ](tel:%200419538838) - 5/170 Burswood Road Burswood WA 6100 - PO Box 717 Victoria Park WA 6979 - Trading hours Mon-Fri: 08:30 AM – 05:00 PM Sat-Sun: Closed Public Holidays (WA): Closed ## **Rezzi Strata** Send an email - [ 08 9466 4007 ](tel:%200894590044) - 459 Albany Highway Victoria Park WA 6100 - PO Box 1434 East Victoria Park WA 6981 - Trading hours Mon-Fri: 08:30 AM – 05:00 PM Sat-Sun: Closed Public Holidays (WA): Closed For security reasons we don’t publish our email address on our website. Please send us a message and we’ll get back to you. --- ### [Buyer Agent](https://rezzi.com.au/buyers-agent-perth/) **Published:** January 17, 2022 **Author:** Staff writer **Content:** # Buying A Home Doesn’t Have To Be Hard! #### And it won't be with the help of the most experienced buyer's agents in Perth! [ Schedule a free strategy call ](#) - Get early access to the best property deals - Have a master negotiator on your side - Experience next-level due diligence checks before making your offer - Be guided by a buyer’s advocate who’s is here to help you win Trusted by over ### 25,000 Perth families ![Rezzi](https://rezzi.com.au/wp-content/uploads/2022/06/google-logo.svg) Excellent 5.0Based on 628 reviews ![](https://rezzi.com.au/wp-content/uploads/2024/12/logo-reiwa-member.png "logo-reiwa-memberpng") ![](https://rezzi.com.au/wp-content/uploads/2025/09/aicwa.webp "aicwawebp") ![](https://rezzi.com.au/wp-content/uploads/2025/09/pexa.webp "pexawebp") ## Our expert team of buyer’s agents is ready to help you With our extensive combined experience, deep understanding of the industry, and tried-and-tested research methods, we have earned our reputation as a trusted buyer’s agent in Perth, WA’s real estate market. Our proficiency lies in recognizing investment opportunities with high potential, meticulously tailored to suit your individual investment goals. ![Showcase Culture](https://rezzi.com.au/wp-content/uploads/2024/08/showcase-culture.jpg "Showcase Culture") ## How buyer’s agents help ![Get A Head Icon](https://rezzi.com.au/wp-content/uploads/2024/08/get-a-head-icon.svg "Get A Head Icon")###### Get a head start on the best property deals in Perth Get early access to the newest listings and off-market opportunities. In a tight market, hours count. We constantly scan the market to ensure you get access to the freshest and best new properties on the market. ![Benefit From Having An Expert Property Icon](https://rezzi.com.au/wp-content/uploads/2024/08/benefit-from-having-an-expert-property-icon.svg "Benefit From Having An Expert Property Icon")###### Benefit from having an expert property negotiator on your side Stack the odds in your favour with your own personal property negotiator. With over 35 years of negotiating experience our buyer’s agent will guide you through the negotiation and help to keep you calm and in control. ![Benefit From A Buyers Agent Icon](https://rezzi.com.au/wp-content/uploads/2024/08/benefit-from-a-buyers-agent-icon.svg "Benefit From A Buyers Agent Icon")###### Benefit from a buyer’s agent dedicated to your success Our only concern is your success. And with that we regularly advise our clients against buying a property for a range of reasons. Our sole purpose is to give you the information and support you need to make bold, confident property decisions. ![Feel Confident Icon](https://rezzi.com.au/wp-content/uploads/2024/08/feel-confident-icon.svg "Feel Confident Icon")###### Feel confident with our comprehensive pre-offer due diligence checks With our pre-offer due diligence checks, there’s no need to buy and hope. Our experienced buyer’s agent will complete a comprehensive assessment of a range of factors that impact the value of the property. ## Here’s how our we find & buy service will help you ![Peter Fletcher - Rezzi team](https://rezzi.com.au/wp-content/uploads/2024/08/identify-buying-opportunities.jpg "Peter Fletcher - Rezzi team") #### Identify buying opportunities at the earliest opportunity…even before they hit the market Yes, that’s right, our job is to identify property listings as soon as they come to the market. But, through our extensive list of real estate contacts, we often surface off-market properties. These are gold because they give you the opportunity to negotiate without competing against other buyers. #### Put you in the negotiation box seat For some buyers the most important thing in the world is to secure a special home, their dream home. If that’s you, we’ll help put your offer at the front of the pack. For others, they want a great deal, that special price. Our years of property experience puts us in a unique position to make that happen. ![](https://rezzi.com.au/wp-content/uploads/2024/08/put-you-in-the-negotiation.jpg "put you in the negotiation") ![Franca Jankowski - Rezzi team](https://rezzi.com.au/wp-content/uploads/2024/08/de-risk-the-transaction.jpg "Franca Jankowski - Rezzi team") #### De-risk the transaction There’s lots that can go wrong when you buy a home. These include: - Undisclosed property interests such as sewer lines that can add thousands to the cost of an extension - Proposed large scale developments that could see your backyard shaded by a highrise apartment block - Paying more than a property is worth, which can wipe out years of future capital gains. ## Our job is to protect you from these risks plus a heap more ![Rezzi Team](https://rezzi.com.au/wp-content/uploads/2024/07/interested-in-joining.jpg "Rezzi Team") Our due diligence means that you’ll know exactly what you’re buying and can make a smart, informed decision. And we do all this so you can enjoy the peace of mind that comes from knowing you’ve secured the right home that will set you and your family up for the future. ## What our clients are saying Would definitely recommend Rezzi for all your settlement requirements, they made the process so simple and i loved the fact they used multiple modes of communication (email and text) to keep me informed throughout the entire process. ###### Aaron B. Very Professional. i was a First home owner and didn’t knew many details of the process, but the team was so nice in explaining things and complete the settlement process quite smoothly. ###### Negul K. A recommended professional service. These people clearly know what they are doing, are easy to communicate with, and leave little room for error. ###### Anne de W. [ View all reviews ](/reviews) ## We find & buy includes ![A Comprehensive Personal](https://rezzi.com.au/wp-content/uploads/2022/03/a-comprehensive-personal.jpg "A Comprehensive Personal")#### A comprehensive personal needs assessment Your needs assessment will help us to develop a deep understanding of your individual circumstances so we can identify the perfect property for you and your family. ![A 97 Point Property Analysis](https://rezzi.com.au/wp-content/uploads/2022/03/a-97-point-property-analysis.jpg "A 97 Point Property Analysis")#### A 97 point property analysis and assessment Once we've identified a suitable property we'll complete a detailed property analysis and market appraisal to make sure that the property suits you and your needs and provide you with a negotiation price guide ![Contract negotiation by a license: Rezzi](https://rezzi.com.au/wp-content/uploads/2022/03/contract-negotiation-by-a-licensed-professional.jpg "Contract Negotiation By A Licensed Professional")#### Contract negotiation by a licensed professional buyer's agent Once you give us the go ahead we'll start negotiating on your behalf to secure the right property at a price and on conditions that suit you, not the seller. As a licensed real estate agent and settlement agent with over 35 years of experience in the industry, I have a keen understanding of the traps and pitfalls faced by home buyers. And as the owner of a real estate agency that sold hundreds of homes every year, I know how the real estate industry works. **I created we find & buy because** I noticed that property buyers are at a distinct disadvantage in a real estate transaction. Unlike the seller who has the real estate agent taking care of their interests, buyers have no one on their side. ![Peter Signature](https://rezzi.com.au/wp-content/uploads/2022/02/peter-signature.svg "Peter Signature") #### Peter Fletcher #### Managing Director ![Peter Fletcher - Rezzi team](https://rezzi.com.au/wp-content/uploads/2024/07/owning-our-journey.jpg "Peter Fletcher - Rezzi team") ## Our we find & buy service will change everything I know that our we find & buy service will change everything for you. Here are just some of the ways I’ll stack the odds in your favour ![Early access to properties icon: Rezzi](https://rezzi.com.au/wp-content/uploads/2024/08/early-access-to-properties-icon.svg "Early access to properties icon: Rezzi")### You’ll get early access to properties, sometimes before they hit the market ![](https://rezzi.com.au/wp-content/uploads/2024/08/negotiation-master-on-your-side-icon.svg "negotiation-master-on-your-side-icon")### You’ll have a negotiation master on your side, one that’s acting for you and for you only ![Next level due diligence icon: Rezzi](https://rezzi.com.au/wp-content/uploads/2024/08/next-level-due-diligence-icon.svg "Next level due diligence icon: Rezzi")### Next level due diligence that identifies hidden defects before you make an offer ![Calm, relaxed and independant property icon: Rezzi](https://rezzi.com.au/wp-content/uploads/2024/08/calm-relaxed-and-independent-property-icon.svg "Calm, relaxed and independant property icon: Rezzi")### A calm, relaxed and independent property professional whose only interest is to help you achieve your goals. ## For a no-obligation phone consultation to discuss your buying strategy [ Schedule a free strategy call ](#) ## Frequently asked questions Q: Where do you buy properties? We buy properties throughout Western Australia but specialise in inner city and river suburbs in Perth. Q: How much do you charge? The service we provide for each client is slightly different so our fees are quoted upfront following our initial consultation call. Q: Do you get a fee from the real estate agent? No. We don’t accept kickbacks or commissions from real estate agents. Q: Who pays you? Our fees are paid by the buyer because that’s who we act for. Our buyer advocacy services are designed to serve buyers, not sellers. --- ### [Privacy Policy](https://rezzi.com.au/privacy-policy/) **Published:** January 6, 2022 **Author:** Staff writer **Content:** # Rezzi Group Privacy Policy **Effective date:** 1 July 2026 **1. About this Privacy Policy** This Privacy Policy explains how the Rezzi Group collects, uses, discloses, stores and protects personal information. In this policy, **Rezzi Group**, **we**, **us** and **our** means the following entities, as applicable: Entity Trading name Details Rezzi Holdings Pty Ltd Rezzi ® ACN 651 974 097 Marcasite Holdings Pty Ltd Rezzi Conveyancing ABN 54 009 127 002, licensed real estate settlement agent TC SA617 Rezzi Buyer Advocates Pty Ltd Rezzi Buyer Agents ABN 20 620 866 060, licensed real estate agent TC RA81209 PFND Pty Ltd Rezzi Strata ABN 88 681 053 458, licensed real estate agent TC RA84909 Rezzi Holdings Pty Ltd owns and manages the Rezzi brand, website, group marketing, technology, administration and group oversight functions. Conveyancing services are provided by Marcasite Holdings Pty Ltd T/A Rezzi Conveyancing. Buyer agency services are provided by Rezzi Buyer Advocates Pty Ltd T/A Rezzi Buyer Agents. Strata management services are provided by PFND Pty Ltd T/A Rezzi Strata. The relevant Rezzi Group entity is responsible for the personal information it collects in connection with the services it provides. Rezzi Holdings Pty Ltd may also access personal information held by Rezzi Group entities for administration, reporting, compliance, technology, risk management, quality control and group oversight purposes. We handle personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles and other applicable laws. **2. What personal information we collect** The kinds of personal information we collect depend on the service being provided and your relationship with us. Personal information we may collect includes: - name; - date of birth; - residential address; - postal address; - email address; - phone number; - identity information; - identity verification information; - financial, payment or banking information; - property transaction information; - information contained in contracts, authorities, forms, correspondence and file notes; - billing and payment records; - trust account records, where relevant; - marketing preferences; - website enquiry and analytics information; - information required for legal, regulatory, insurance, audit or compliance purposes. We only collect personal information where it is reasonably necessary for our functions, services, business operations or legal and regulatory obligations. **3. Service-specific information we collect 3.1 Rezzi Conveyancing** Rezzi Conveyancing may collect personal information relating to conveyancing and real estate settlement services, including: - buyer, seller, proprietor and other party details; - property address and title details; - contract details; - settlement date and transaction conditions; - special conditions; - lender and broker details; - RevenueWA, duty, FHOG and settlement adjustment information; - PEXA and electronic settlement information; - bank account and payment details; - trust account and settlement funds information; - verification of identity information; - verification of authority information; - customer due diligence information; - AML/CTF compliance information; - source of funds and source of wealth information where required; - correspondence with clients, agents, lenders, brokers, legal practitioners, other settlement agents and government agencies. We only collect personal information where it is reasonably necessary for our functions, services, business operations or legal and regulatory obligations. **3.2 Rezzi Buyer Agents** Rezzi Buyer Agents may collect personal information relating to buyer agency and property acquisition services, including: - client contact details; - property brief and buying criteria; - budget and financial capacity information; - finance status and broker or lender details; - preferred suburbs, property types and investment goals; - risk profile and property selection preferences; - property shortlists; - inspection notes; - due diligence findings; - comparable sales and rental information; - offer and negotiation instructions; - contract status; - customer due diligence and AML/CTF information where required. **3.3 Rezzi Strata** Rezzi Strata may collect personal information relating to strata management services, including: - lot owner names and contact details; - occupier or tenant details where relevant; - strata roll information; - lot details; - levy and payment records; - arrears and debt recovery information; - meeting attendance records; - proxy and voting records; - correspondence with owners, occupiers, strata council members and contractors; - maintenance requests; - access details for maintenance purposes; - photos, reports and evidence relating to maintenance, complaints, breaches, insurance claims or disputes; - insurance and claims information; - records required for strata company administration and compliance. Rezzi Strata is not currently required to conduct AML/CTF checks for its ordinary strata management services because those services are not currently regulated designated services for that purpose. **3.4 Rezzi Holdings** Rezzi Holdings may collect personal information relating to: - website enquiries; - group marketing and brand communications; - analytics and advertising performance; - technology and website administration; - supplier and contractor management; - group reporting; - compliance and risk management; - administration and business operations across the Rezzi Group. **4. How we collect personal information** We may collect personal information directly from you when you: - contact us; - make an enquiry; - request a quote; - complete a form; - appoint or engage us; - provide instructions; - provide identity or transaction documents; - attend a meeting; - communicate with us by phone, email, SMS, website form, social media or other means; - use our website; - subscribe to updates or marketing communications. We may also collect personal information from third parties where it is reasonably necessary for our services or business operations, including: - real estate agents; - buyer agents; - settlement agents; - legal practitioners; - lenders, banks and mortgage brokers; - strata companies and strata councils; - lot owners, occupiers and tenants; - property managers; - government agencies and regulators; - Landgate; - RevenueWA; - PEXA and electronic settlement platforms; - identity verification providers; - AML/CTF compliance providers; - technology and cloud service providers; - accountants, bookkeepers, auditors and insurers; - contractors and service providers; - publicly available sources; - your authorised representatives. **5. Why we collect, use and disclose personal information** We collect, use and disclose personal information for purposes including: - responding to enquiries; - providing quotes; - opening and managing client files; - providing conveyancing, buyer agency, strata management and related services; - communicating with you and other parties involved in a transaction, service or matter; - verifying identity; - verifying authority to act or deal; - conducting customer due diligence; - complying with AML/CTF obligations where applicable; - preparing, reviewing and lodging documents; - arranging and completing settlements; - managing trust account transactions; - managing strata records, meetings, levies, maintenance, insurance and disputes; - assessing property requirements, acquisition strategy and transaction readiness; - negotiating property purchases; - billing, payment processing and debt recovery; - managing client relationships; - managing referrals and lead sources; - marketing and service updates; - website analytics, advertising performance and service improvement; - quality assurance, training and supervision; - administration, reporting, compliance and risk management; - technology support, cyber security and system maintenance; - responding to complaints, claims, disputes, audits, investigations or regulatory requests; - meeting legal, professional, regulatory, tax, accounting, insurance and record-keeping obligations. **6. Disclosure within the Rezzi Group** Personal information may be shared between Rezzi Group entities where reasonably necessary for: - providing services; - managing enquiries; - administration; - group reporting; - compliance; - risk management; - technology support; - quality control; - accounting and finance; - legal and insurance purposes; - marketing and client relationship management; - group oversight by Rezzi Holdings. Rezzi Holdings may access records held by Rezzi Conveyancing, Rezzi Buyer Agents and Rezzi Strata for legitimate group administration, reporting, compliance, technology, risk management and oversight purposes. **7. Disclosure to third parties** We may disclose personal information where reasonably necessary for our services, business operations or legal obligations. This may include disclosure to: - clients and their authorised representatives; - other parties involved in a transaction, service or matter; - real estate agents; - buyer agents; - settlement agents; - legal practitioners; - lenders, banks and mortgage brokers; - Landgate; - RevenueWA; - PEXA and electronic settlement platforms; - government agencies and regulators; - strata companies and strata councils; - lot owners, occupiers and tenants where relevant; - property managers; - contractors, trades and maintenance providers; - insurers, insurance brokers, loss adjusters and valuers; - building, pest and other property inspectors; - accountants, bookkeepers and auditors; - debt collection providers; - identity verification providers; - AML/CTF compliance providers; - technology, cloud, website, CRM, practice management, accounting and IT support providers; - marketing and analytics providers; - professional advisers; - courts, tribunals, regulators, law enforcement bodies or government agencies where required or authorised by law. We may also disclose personal information where: - you have authorised the disclosure; - the disclosure is required or authorised by law; - the disclosure is necessary to protect our rights, interests or legal position; - the disclosure is necessary to prevent or respond to suspected fraud, unlawful activity, cyber security incidents or serious threats to safety. **8. AML/CTF, customer due diligence and reliance arrangements** Rezzi Conveyancing and Rezzi Buyer Agents may be required to conduct customer due diligence, identity verification, verification of authority, sanctions screening and other checks under the *Anti-Money Laundering and Counter-Terrorism Financing Act 2006*, the AML/CTF Rules and other applicable laws. For those purposes, we may collect, use, store and disclose personal information, identity information, verification information and customer due diligence information. We may disclose customer due diligence information to another business involved in your transaction where: - the disclosure is for AML/CTF compliance, customer due diligence, identity verification, verification of authority or reliance purposes; - the recipient is legally entitled to receive and rely on that information; - the recipient has entered into a written reliance agreement or arrangement with us for the purposes of section 37A of the *Anti-Money Laundering and Counter-Terrorism Financing Act 2006* and any applicable AML/CTF Rules; and - we consider the disclosure reasonably necessary for AML/CTF compliance or reliance purposes. We will only disclose information that we consider reasonably necessary for the relevant purpose. This may include confirmation that customer due diligence has been completed, verification records, limited identity verification information, limited screening outcomes, risk assessment information, or redacted copies of documents or data used to verify identity or authority. As a matter of practice, we will not disclose whole, unredacted copies of identity documents. Where identity document evidence is provided, it will be limited, redacted or masked so far as reasonably practicable, and will not include personal information that we do not consider necessary for the recipient’s AML/CTF reliance or compliance purpose. We will not disclose suspicious matter reports, internal AML/CTF escalation notes, internal compliance deliberations, or information that we consider unnecessary, inappropriate, unlawful, or inconsistent with our professional, confidentiality, privacy or AML/CTF obligations. Another business may rely on customer due diligence performed by us, but only where permitted by law and where a written reliance agreement or arrangement is in place. We may also rely on customer due diligence performed by another reporting entity where permitted by law and where we consider it appropriate to do so. **9. Identity verification and high-sensitivity records** Identity verification information, customer due diligence information, source of funds/source of wealth information, trust account information and AML/CTF records are treated as high-sensitivity operational records. We take steps to restrict access to these records to people who require access for their role, our services, compliance, supervision, audit, legal or risk management purposes. **10. Overseas access and offshore service providers** Some personal information may be accessed by authorised contractors or service providers located outside Australia. This may include: - website development and support providers in India; - virtual assistants and administrative support providers in the Philippines; - cloud, technology, software, analytics, advertising, email or support providers whose systems or personnel may be located outside Australia. Offshore access may occur for purposes including: - website maintenance; - development and troubleshooting; - administrative support; - client service support; - file processing; - technology support; - cloud hosting and storage; - analytics and advertising; - business operations. We take reasonable steps to protect personal information accessed by overseas contractors or service providers. These steps may include restricted access, secure accounts, role-based permissions, confidentiality obligations, and two-factor authentication where required or available. **11. Website, cookies, analytics and advertising technologies** When you use our website, we may collect information such as: - IP address; - device and browser information; - pages visited; - time spent on the website; - referral source; - campaign and UTM data; - form submissions; - cookie and pixel data. We may use tools such as Google Analytics, Meta Pixel, Google Ads tags and similar technologies to: - operate and improve our website; - understand how people use our website; - measure advertising performance; - attribute enquiries to marketing channels; - improve campaign relevance; - conduct remarketing or retargeting where permitted. You can adjust your browser settings to refuse or limit cookies. Some parts of the website may not work properly if cookies are disabled. Third-party platforms such as Google and Meta may also collect and use information in accordance with their own privacy policies and settings. **12. Direct marketing** We may use personal information to send you updates, newsletters, educational content, invitations, service information or marketing communications where permitted by law. You may receive marketing communications from the Rezzi Group entity you contacted or engaged. Rezzi Holdings may also send group-level marketing communications in the future where permitted by law. Each Rezzi Group entity maintains separate marketing lists. You can unsubscribe from marketing communications at any time by using the unsubscribe function in the communication or by contacting the relevant privacy contact listed in this policy. We may retain your contact details on a suppression or unsubscribe list to make sure we honour your unsubscribe request. **13. Security of personal information** We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure. Security measures may include: - secure electronic systems; - password protection; - restricted staff and contractor access; - two-factor authentication where required or available; - role-based access controls; - secure document storage; - secure destruction or de-identification where appropriate; - staff supervision and training; - IT and cyber security support; - access removal when a person no longer requires access. No system is completely secure. We cannot guarantee the security of information transmitted over the internet, by email or through third-party platforms. **14. Retention and destruction** We retain personal information for as long as reasonably required for our services, business operations, legal obligations, professional obligations, trust account obligations, insurance, audit, tax, accounting, compliance or dispute-management purposes. As a general rule: - Rezzi Conveyancing files are retained for 7 years from the time all monies have been discharged from the relevant trust account; - Rezzi Buyer Agents files are retained for 7 years from the time all monies have been discharged from the relevant trust account; - Rezzi Strata files are retained for 7 years from the time all monies held in trust for the relevant strata company or matter have been dispersed; - Rezzi Holdings records are retained for as long as reasonably required for business, legal, tax, insurance, compliance, marketing, reporting or dispute-management purposes. When personal information is no longer required, we may securely destroy it, de-identify it, archive it, or restrict access to it, subject to legal and business requirements. **15. Access and correction** You may request access to personal information we hold about you. You may also ask us to correct personal information if you believe it is inaccurate, incomplete, out of date, irrelevant or misleading. We may need to verify your identity before responding to an access or correction request. In some cases, we may refuse access or correction where permitted by law. If we do so, we will explain the reason where it is reasonable and lawful to do so. **16. Privacy complaints** If you have a concern or complaint about how we handle personal information, please contact the relevant privacy contact listed below. We will consider your complaint and respond within a reasonable time If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner. **17. Privacy contacts** For privacy enquiries, access requests, correction requests or complaints, please contact the relevant Rezzi Group privacy contact. Service / entity Privacy contact Rezzi Holdings Pty Ltd / Rezzi Peter Fletcher, Rezzi Buyer Advocates Pty Ltd / Rezzi Buyer Agents Peter Fletcher, Marcasite Holdings Pty Ltd / Rezzi Conveyancing Ivy Molina, PFND Pty Ltd / Rezzi Strata Nikki McKenzie, [ nikki@rezzi.com.au](mailto:nikki@rezzi.com.au) If you are not sure which entity your enquiry relates to, contact Peter Fletcher at [peter@rezzi.com.au]() and your enquiry will be directed to the appropriate person. This Privacy Policy applies to all personal information (within the meaning of the Privacy Act 1988 (Cth) collected by Rezzi Holdings Pty Ltd (Rezzi) and any subsidiaries, being Marcasite Holdings Pty Ltd and Rezzi Buyer Advocates Pty Ltd (collectively, Subsidiaries), including via the website located at [www.rezzi.com.au](https://rezzi.com.au) (Site) and governs the manner in which Rezzi and its Subsidiaries will collect, use, maintain and disclose that information collected from users (Users). This Privacy Policy applies to the Site and all products and services offered by Rezzi and its Subsidiaries. If the information does not disclose your entity or enable your identity to be ascertained, it will in most cases not be classified as “personal information” and will not be subject to this privacy policy. We may collect personal identification from Users in a variety of ways, including but not limited to, when Users visit our Site, subscribe to newsletters or tutorials, fill out an online form or request a settlement quote. We will collect personal information from Users only if they voluntarily submit such information to us. Users can refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities. We may collect non-personal identification information about Users whenever they interact with our Site which may include the browser name, the type of computer or technical information about Users’ means of connection to our Site, such as the operating system and the internet service providers utilized and other similar information. Our site may use cookies to enhance User experience. Users’ web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, some parts of the Site may not function property. Third parties, including Facebook, may use cookies, web beacons and other storage technologies to collect or receive information provided by you on our Site and elsewhere on the internet and use that information to provide measurement services and targeted ads. As a general rule, however, it is not possible to identify you personally from our use of cookies. The kind of personal information that we collect from you will depend on how you use the website. The personal information which we collect and hold about you may include, but is not limited to your name, email address, phone number, details pertaining to any property transaction, physical or postal address, business names or company details. Rezzi may collect and use Users’ personal information for the following purposes: 1. **To improve customer service** – information to provide us helps us respond to your customer enquiries and quote requests more efficiently. 2. **To personal user experience** – we may use information to understand how our users as a group use the services and resources provided on our Site. 3. **To follow up** – we may use the email address and phone number provided by the User to followup on a reasonable number of times and at reasonable times of the day following the provision of the quote. 4. **To send periodic emails** – we may use the email address to send the User, information and updated pertaining to their quote requests or settlement. It may also be used to respond to their enquiries, request and/or other requests. If a User decides to opt-in to our mailing list, they will receive emails that may include news, updates and related product or service information. If at any time the User would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email. 5. **Referrals** – we may use the information to inform our suppliers and property partners who are disclosed in this Privacy Policy (collectively, Property Partners) of any request for their services. However, this will only be provided if the User selects the option to enquire about the Property Partners service. Our current Property Partners include: 1. Ryan Tripi of Westminster Finance. 2. Jason Cotton of Select Property Inspections. Rezzi will also customarily disclose personal information to our service providers who assist in operating the website. Your personal information may be exposed from time to time to maintenance and support personnel acting in the normal course of their duties. Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below. If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by Rezzi and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner. Your personal information may be transferred to recipients located in United States of America for the purpose of customer relationship management. You consent to us transferring your personal information to the United States of America in the knowledge that if your personal information is mishandled in that jurisdiction, we disclaim responsibility and you will not have a remedy under Australian law. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password and data stored on our Site. We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. Users may find links to other the sites. We do not control the content on these sites and are not responsible for the practices employed by websites linked to from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies. We retain the right to update this privacy policy at any time. When we do, we will revise the updated date below. We encourage Users to check this page for changes and to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site will be deemed your acceptance of those changes. If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us on [1300 001 358](tel:1300001358). Last updated: Jan 10, 2022. --- ### [Team](https://rezzi.com.au/team/) **Published:** January 31, 2024 **Author:** Staff writer **Content:** # OUR TEAM ## Meet Team Rezzi ![Team Peter Fletcher](https://rezzi.com.au/wp-content/uploads/2022/01/team-peter-fletcher.png "Team Peter Fletcher")#### Peter Fletcher Buyer's Advocate Licensed real estate agent since 1989 [![Team Nikki D Agostino](https://rezzi.com.au/wp-content/uploads/2025/01/team-nikki-d-agostino.png "Team Nikki D Agostino")](/team/nikki-dagostino/)#### [Nikki D’Agostino](/team/nikki-dagostino/) Director/Licensee – Rezzi Strata REIWA accredited strata manager New strata development consultant [](/team/nikki-dagostino/) ![Team Franca Jankowski](https://rezzi.com.au/wp-content/uploads/2022/01/team-franca-Jankowski.png "Team Franca Jankowski")#### Franca Jankowski Licensed Settlement Agent 5000+ settlements Conveyancing since 2004 [](/team/franca-jankowski/) [![Ivy Molina](https://rezzi.com.au/wp-content/uploads/2023/05/ivy-molina.png "Ivy Molina")](/team/ivy-molina/)#### [Ivy Molina](/team/ivy-molina/) Licensee and General Manager 5000+ settlements Conveyancing since 2013 [](/team/ivy-molina/) [![Jayde Gray](https://rezzi.com.au/wp-content/uploads/2023/08/jayde-gray.png "Jayde Gray")](/team/jayde-gray/)#### [Jayde Gray](/team/jayde-gray/) Conveyancer Conveyancing since 2012 [](/team/jayde-gray/) ![Team Susie Oates](https://rezzi.com.au/wp-content/uploads/2025/09/team-susie-oates.png "Team Susie Oates")#### Susie Oates Senior Strata Manager Managing strata since 1996 New strata development consultant [](/team/susie-oates/) ![Team Natalie Pouleris](https://rezzi.com.au/wp-content/uploads/2025/07/team-natalie-pouleris.png "Team Natalie Pouleris")#### Natalie Pouleris Portfolio & Operations Manager, Strata Registered Real Estate Sales Representative Commercial property management expert [](/team/natalie-pouleris/) ![Team Chris Budiselic](https://rezzi.com.au/wp-content/uploads/2022/06/team-chris-budiselic.png "Team Chris Budiselic")#### Chris Budiselic Senior Conveyancer 5000+ settlements Conveyancing since 1976 [](/team/chris-budiselic/) ![Jaymie Andrews](https://rezzi.com.au/wp-content/uploads/2025/03/jaymie-andrews.png "Jaymie Andrews")#### Jaymie Andrews Assistant Conveyancer Conveyancing since 2021 --- ### [About Rezzi](https://rezzi.com.au/about-rezzi/) **Published:** January 18, 2022 **Author:** Staff writer **Content:** # About Rezzi # The rezzi story #### Rezzi was created to give buyers the strategies, resources, and support needed to make bold, confident property decisions. Although most **real estate agents are fine, well**-meaning people, the industry is fundamentally structured to care for sellers. Auctions, expressions of interest, set-date sales and price by negotiation are designed to pitch buyers against one another and help the seller achieve the highest price. After the deal is done, the system continues to favour the seller, with buyers being given limited opportunities to complete all-important due-diligence checks. ## That’s why Rezzi was created. At Rezzi, you’ll get access to our hand-picked finance broker partners, who will help you get the best finance deal. In addition, our expert buyer advocates and property inspection partners provide specialist guidance and support throughout the search, due diligence, and negotiation phases. And our experienced conveyancers are here to protect your interests throughout the sale to settlement period. At Rezzi, you’ll be represented professionally at every stage of your purchase journey. It’s an end-to-end service that leaves no stone unturned in protecting you, the buyer. So, if you need help with any part of the purchase process, get in touch with us today. ## That’s why rezzi was created. ![Peter Fletcher - Rezzi team](https://rezzi.com.au/wp-content/uploads/2024/07/owning-our-journey.jpg "Peter Fletcher - Rezzi team") ## Call us on [1300 001 358](tel:1300001358) Trusted by over ### 25,000 Perth families ![Rezzi](https://rezzi.com.au/wp-content/uploads/2022/06/google-logo.svg) Excellent 5.0Based on 628 reviews ![](https://rezzi.com.au/wp-content/uploads/2024/12/logo-reiwa-member.png "logo-reiwa-memberpng") ![](https://rezzi.com.au/wp-content/uploads/2025/09/aicwa.webp "aicwawebp") ![](https://rezzi.com.au/wp-content/uploads/2025/09/pexa.webp "pexawebp") ## Meet Team Rezzi ![Team Peter Fletcher](https://rezzi.com.au/wp-content/uploads/2022/01/team-peter-fletcher.png "Team Peter Fletcher")#### Peter Fletcher Buyer's Advocate Licensed real estate agent since 1989 [![Team Nikki D Agostino](https://rezzi.com.au/wp-content/uploads/2025/01/team-nikki-d-agostino.png "Team Nikki D Agostino")](/team/nikki-dagostino/)#### [Nikki D’Agostino](/team/nikki-dagostino/) Director/Licensee – Rezzi REIWA accredited strata manager New strata development consultant [](/team/nikki-dagostino/) ![Team Franca Jankowski](https://rezzi.com.au/wp-content/uploads/2022/01/team-franca-Jankowski.png "Team Franca Jankowski")#### Franca Jankowski Licensed Settlement Agent 5000+ settlements Conveyancing since 2004 [](/team/franca-jankowski/) [![Ivy Molina](https://rezzi.com.au/wp-content/uploads/2023/05/ivy-molina.png "Ivy Molina")](/team/ivy-molina/)#### [Ivy Molina](/team/ivy-molina/) Licensee and General Manager 5000+ settlements Conveyancing since 2013 [](/team/ivy-molina/) [![Jayde Gray](https://rezzi.com.au/wp-content/uploads/2023/08/jayde-gray.png "Jayde Gray")](/team/jayde-gray/)#### [Jayde Gray](/team/jayde-gray/) Conveyancer Conveyancing since 2012 [](/team/jayde-gray/) ![Team Susie Oates](https://rezzi.com.au/wp-content/uploads/2025/09/team-susie-oates.png "Team Susie Oates")#### Susie Oates Senior Strata Manager Managing strata since 1996 New strata development consultant [](/team/susie-oates/) ![Team Natalie Pouleris](https://rezzi.com.au/wp-content/uploads/2025/07/team-natalie-pouleris.png "Team Natalie Pouleris")#### Natalie Pouleris Portfolio & Operations Manager, Strata Registered Real Estate Sales Representative Commercial property management expert [](/team/natalie-pouleris/) ![Team Chris Budiselic](https://rezzi.com.au/wp-content/uploads/2022/06/team-chris-budiselic.png "Team Chris Budiselic")#### Chris Budiselic Senior Conveyancer 5000+ settlements Conveyancing since 1976 [](/team/chris-budiselic/) ![Jaymie Andrews](https://rezzi.com.au/wp-content/uploads/2025/03/jaymie-andrews.png "Jaymie Andrews")#### Jaymie Andrews Assistant Conveyancer Conveyancing since 2021 ## Call us on [1300 001 358](tel:1300001358) --- ### [Rezzi Culture](https://rezzi.com.au/rezzi-culture/) **Published:** March 1, 2024 **Author:** Staff writer **Content:** # Success through culture: ## THE REZZI WAY ## Nothing is more important than our culture. #### Maintaining a great workplace culture requires deliberate action by everyone on our team. It’s a never-ending project, and a worthy one. ![Rezzi team group photo in the office](https://rezzi.com.au/wp-content/uploads/2024/07/nothing-is-more-important-than-our-culture.jpg "Rezzi team group photo in the office") ###### Our culture reflects our real values - the ones that bond us to our teammates, that show up in unguarded moments, that come to life in the stories we tell. They’re what make us plead with people to stay and shed tears when they leave. Everyone on our team is responsible for living our values, and anyone who doesn’t is guaranteed a short tenure. How well we live our values dictates how well we can foster a culture that makes us proud. Everyone on our team contributes to the culture we have and the culture we want. The description of our culture that follows is therefore part aspiration and part observation. It’s both who we are and who we want to be. So, what does this culture look like? ![](https://rezzi.com.au/wp-content/uploads/2024/07/quote-dark.svg "quote-darksvg") ##### Good workplace culture is a collaborative work of art. ## Transparency, openness, and empowerment Within our walls, there are no secrets (well, aside from those we’re compelled to keep by law). There is no place for people who hoard information, contacts, or resources for their own benefit. There are no secrets, because we have nothing to hide. We share our strategies, goals, plans, and results openly and freely. This is how we know how we’re performing, how each person is contributing, and most importantly, where we’re going. It’s the only way we can truly work as a team. We lead and manage by principles, not rules. We value, encourage, and support independent decision making, and we give people the information they need to make considered decisions in the best interests of the company, the client, and themselves. ![Rezzi women](https://rezzi.com.au/wp-content/uploads/2024/07/transparency-openness-and-empowerment.jpg "Rezzi women") ![Rezzi women](https://rezzi.com.au/wp-content/uploads/2024/07/a-spirit-of-generosity.jpg "Rezzi women") ## A spirit of generosity We say thank you a lot. We say it to our teammates, we say it to our referrers, we say it to our clients. We say it to anyone who’s sacrificed something of themselves to help us achieve our goals. We never miss an opportunity express our gratitude to our teammates, because without each other, none of us would be here. But we don’t just say thanks. We show our thanks, on desks, on doorsteps, and in the way we treat one another. ###### We’re generous with our time and attention. When someone is talking, we listen, and not just to the words. We listen to the silence, to the things unsaid. We’re generous with our resources. Our office is a space where our community can learn and grow. We’re generous with salaries and flexibility. We give our team members the freedom to work however they work best. ## Fairness and respect as our foundation ![Franca Jankowski - Rezzi team](https://rezzi.com.au/wp-content/uploads/2024/07/fairness-and-respect-as-our-foundation.jpg "Franca Jankowski - Rezzi team") ![](https://rezzi.com.au/wp-content/uploads/2024/07/quote-dark.svg "quote-darksvg") ##### We’re here to lift each other up. We treat people fairly, not just because it’s the Australian way, but because it’s the right thing to do. We are committed to eradicating bullying, harassment, racism, and sexism, in all their forms. Sink-or-swim behaviour simply isn’t tolerated. We treat people with respect regardless of their position in life or their level of influence. All human beings deserve the same degree of respect, whether they’re a wealthy CEO or a struggling first home buyer. But we expect the same treatment in return. Respect does not mean deference. We serve, but we are no-one’s slave. When working with clients, we state our position calmly and clearly and allow people the time and space to make a well informed decision, and we respect that decision, even if we don’t agree with it. Our job isn’t to make a sale, it’s to provide the information the client needs to make the right decision for themselves and their circumstances. ## Building trust - inside and out We take our clients’ trust seriously. We maintain their confidence and actively protect their sensitive personal information. The security of our trust account is of the highest importance and is maintained at all costs. We take our trust in each other just as seriously. We share everything with each other, but nothing to the outside world. What’s said in-house stays in-house. Lying or deception is unacceptable, be it to a client, a teammate, or an industry colleague. ![Peter Fletcher - Rezzi team](https://rezzi.com.au/wp-content/uploads/2024/07/building-trust-inside-and-out.jpg "Peter Fletcher - Rezzi team") ## Teamwork beyond process ![Rezzi Team](https://rezzi.com.au/wp-content/uploads/2024/07/teamwork-beyond-process.jpg "Rezzi Team") ![](https://rezzi.com.au/wp-content/uploads/2024/07/quote-dark.svg "quote-darksvg") ##### We’re informed by numbers and KPIs but no more than by our gut feel, our intuition. First and foremost, we are a team. People and results come first - always. Process, important as it may be, must always come second. Our team is open and inclusive, and we encourage and support one another. We support teammates when they are down, and we make new people feel welcome. We listen for the sounds of uncertainty, and we offer our help. We treat each other as equals, always. We don’t tolerate thousand-pound gorillas, no matter how good they are at their job or how much business they bring through the door. We listen to the length and quality of phone calls, to the tension or laughter in the air, to the sounds of stress or of happiness and connection in people’s voices. Because numbers are no substitute for knowing what’s going on around us. We meet regularly both as a team and one-on-one to share our knowledge, coach each other, and develop ideas to improve our processes and performance. Our managers regularly provide team members with respectful, direct, open, and honest feedback on their performance. ## Empowerment & insight ###### Prioritising people, results, and intuition We work with only the best people. People at the top of their game. People who dream big. People who pass the “Would you try to talk me out of leaving?” test. We actively look for ways to measure our performance, but we use that data to inform us, not rule us. We each have clearly defined goals. Everyone knows what their role is and how they can contribute. And this is the basis of our salaries. We get paid based on what we know, what we contribute, and how we live our values - not on hours. worked, seniority, or CPI. Learn more, deliver more, play well, and be paid accordingly ![Ivy Molina - Rezzi team](https://rezzi.com.au/wp-content/uploads/2024/07/Empowerment-and-insight.jpg "Ivy Molina - Rezzi team") ![Franca Jankowski - Rezzi team](https://rezzi.com.au/wp-content/uploads/2024/07/excellence-in-expertise.jpg "Franca Jankowski - Rezzi team") ## Excellence in expertise ###### Continuously learning and innovating We’re experts in our field. We know what we’re talking about, and we know where to find answers when we’re unsure. We continually strive to make our processes more efficient, protect our clients better, and make ourselves more effective. That means prioritising accuracy and technical competence. It means taking the time to understand the regulatory frameworks that govern us. But no matter how much we know, there’s always more. We’re constantly learning, and we place a high value on education, both formal and informal. ## Mastering communication ###### Speaking, listening, and acting with purpose We are great communicators, capable of carefully articulating our meaning both verbally and in writing. And we communicate a lot! With our clients, with our teammates and with our suppliers. We have a genuine interest in others. We converse easily and smile a lot. People know where we’re at because we let them know. We listen attentively and we understand that clients’ anger and frustration is just fear about what lies ahead. Our job is to understand the source of that fear and explain things in a way they can understand. We’re positive. We tell people what we can do, not what we can’t. And we expect the same from others. We don’t tolerate negative, sad-faced people. Instead, we respectfully request that they take their business elsewhere. We speak as adults. We don’t huff and puff, roll our eyes, or give others the silent treatment. We value contrary opinions. We’re calm under pressure. We’re peacemakers. Our communication is proactive. We don’t wait to be asked or prompted. If a client calls to ask for a progress update, we’ve failed. A reminder about a future finance due date is far more valuable than a belated request for a finance extension. Like a bodyguard in a dark alley, we anticipate risks and act before things take a turn for the worse ![Rita Fletcher - Rezzi team](https://rezzi.com.au/wp-content/uploads/2024/07/rita-fletcher.jpg "Rita Fletcher - Rezzi team") ![Jayde Gray - Rezzi team](https://rezzi.com.au/wp-content/uploads/2024/07/mastering-communication.jpg "Jayde Gray - Rezzi team") ![Chris Budiselic - Rezzi team](https://rezzi.com.au/wp-content/uploads/2024/07/beyond-the-role.jpg "Chris Budiselic - Rezzi team") ![](https://rezzi.com.au/wp-content/uploads/2024/07/quote-dark.svg "quote-darksvg") ##### We ask questions, we anticipate obstacles and hurdles, and we contribute ideas. ## Beyond the role ###### Embracing initiative for growth and impact We believe that taking initiative personally and professionally helps us to live and serve better. We take the time to understand the business’ goals, objectives, and strategies. We know the company’s risk policy inside out, and we understand how that policy affects our day-to-day decisions. We look for ways to cut costs, minimise paperwork, and reduce our impact on the environment. We fight for higher fees and charge for extra work. None of us is just an employee. We make it our business to know the key stakeholders, influencers, and referral sources in our business. We don’t wait to be asked for help. We anticipate the needs of our clients and act accordingly. We are proactive in generating business from repeat clients and referral sources. We understand that it’s everyone’s business to develop a professional referral network. ## Owning our journey ###### From health to productivity We take responsibility for our personal health and wellbeing and encourage each other to make healthy lifestyle choices. We take responsibility for our workload. If we can do more, we put our hands up. If we’re overloaded, we put our hands up. We take responsibility for our working environment. If it’s broken, not working, or hampering our productivity, we get it repaired or replaced. We don’t walk past rubbish - if something needs to be done, we do it. We take responsibility for our successes and failures. We do everything possible to avoid mistakes, but when they happen, we don’t make excuses - we treat them as an opportunity to learn and improve. And just as we own our mistakes, we own our successes. We meet success with pride and humility in equal measure. ![Peter Fletcher - Rezzi team](https://rezzi.com.au/wp-content/uploads/2024/07/owning-our-journey.jpg "Peter Fletcher - Rezzi team") ## Interested in joining our team? ###### We’d love to here from you! ![Rezzi Team](https://rezzi.com.au/wp-content/uploads/2024/07/interested-in-joining.jpg "Rezzi Team") Name\* Email\* Tell us a bit about yourself:\* Attach your resume Δ --- ### [Podcast](https://rezzi.com.au/podcast/) **Published:** November 16, 2023 **Author:** Staff writer **Content:** # The Rezzi Podcast # WELCOME TO THE WA PROPERTY Q&A PODCAST [ ![Apple Podcast](https://rezzi.com.au/wp-content/uploads/2023/11/apple-podcast.svg "Apple Podcast") ](https://podcasts.apple.com/us/podcast/the-wa-property-q-a/id1698464149) [ ![Spotify Podcast](https://rezzi.com.au/wp-content/uploads/2023/11/spotify-podcast.svg "Spotify Podcast") ](https://open.spotify.com/show/31Nnigbr2rHmUffkEUxRWY) [ ![Google Podcast](https://rezzi.com.au/wp-content/uploads/2023/11/google-podcast.svg "Google Podcast") ](https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5ibHVicnJ5LmNvbS9mZWVkcy8yMjMwOTg5LnhtbA) [ ![Google Podchaser](https://rezzi.com.au/wp-content/uploads/2023/11/google-podchaser.svg "Google Podchaser") ](https://www.podchaser.com/podcasts/the-wa-property-qa-5401298) ## The Q&A you’ll actually find valuable! Welcome to the ultimate podcast for property buyers in Western Australia. Join your host, Peter Fletcher, as he interviews a lineup of industry experts to bring you the latest insights, tips, and advice on navigating the Western Australian real estate market. Each week, Peter delves into the pressing questions and topics that matter most to property buyers in WA. From discussing the intricacies of property laws and regulations specific to the region to exploring the current market trends and opportunities, this podcast covers it all. Focusing on practical advice and real-life experiences, WA Property Q&A offers a valuable resource for real estate agents, property conveyancers, and anyone looking to purchase property in Western Australia. From understanding the local property market dynamics to uncovering hidden gems in different regions, this podcast equips you with the knowledge you need to make informed decisions. So, whether you’re a first-time buyer, an experienced investor, or a real estate professional, tune in to the WA Property Q&A podcast for a weekly dose of expert interviews, insider tips, and engaging discussions that will help you navigate the world of property in Western Australia like a pro. ###### Get ready to discover the secrets to successful property buying in Western Australia! ## Latest episodes # [Auctions, Transparency & Government Intervention](https://rezzi.com.au/wa-property-qa-podcast/property-auctions-transparency-intervention-for-investors/) ###### EPISODE FORTY SEVEN THE WA PROPERTY Q&A PODCAST ###### Auctions, Transparency & Government Intervention — What Property Investors Ne... ###### By [ Peter Fletcher ](https://rezzi.com.au/author/peter-fletcher/) 28 Jan 2026 [](https://rezzi.com.au/wa-property-qa-podcast/property-auctions-transparency-intervention-for-investors/) # [From Risk to Reward](https://rezzi.com.au/wa-property-qa-podcast/what-smart-investors-should-know-about-strata/) ###### EPISODE FORTY SIX THE WA PROPERTY Q&A PODCAST ###### From Risk to Reward: What Smart Investors Should Know About Strata ###### By [ Peter Fletcher ](https://rezzi.com.au/author/peter-fletcher/) 22 Oct 2025 [](https://rezzi.com.au/wa-property-qa-podcast/what-smart-investors-should-know-about-strata/) # [Real Estate Fatigue Is Real](https://rezzi.com.au/wa-property-qa-podcast/real-estate-fatigue-is-real/) ###### EPISODE FORTY FIVE THE WA PROPERTY Q&A PODCAST ###### Real Estate Fatigue Is Real: Burnout, Buyer Stress & Broken Systems in WA ###### By [ Peter Fletcher ](https://rezzi.com.au/author/peter-fletcher/) 12 Aug 2025 [](https://rezzi.com.au/wa-property-qa-podcast/real-estate-fatigue-is-real/) [ View all ](/wa-property-qa-podcast) #### A win for the property enthusiast #### This is a must listen for property enthusiasts! with expert hosts, diverse content and a sense of community, it offers invaluable insights into our WA market! I will be recommending this podcast to my team and clients! thank you Rezzi! ###### Realnikki ###### **Apple podcasts** ## Your host As a licensed real estate agent with over 35 years of experience in the industry, I know the obstacles that confront home buyers. And as the owner of a property business that sold hundreds of homes every year, I know how the real estate industry works in WA. I’ve seen how the industry places property buyers at a distinct disadvantage in a real estate transaction. Whereas the seller has the real estate agent taking care of their interests, buyers have no one on their side. So, my mission is to empower buyers with the knowledge and confidence required to make winning property moves – to put you in the box seat. ![Peter Signature](https://rezzi.com.au/wp-content/uploads/2022/02/peter-signature.svg "Peter Signature") ![Your Host](https://rezzi.com.au/wp-content/uploads/2023/11/your-host.jpg "Your Host") ## Do you have a question or topic request? We’d love to hear it! Submit your request below. [ Contact Peter ](/contact-us/) --- ### [Strata Management](https://rezzi.com.au/strata-management/) **Published:** December 12, 2024 **Author:** Staff writer **Content:** # Strata managers with exceptional communication #### Your trusted partner in Strata Management At Rezzi Strata, we understand that managing a strata property can be complex and time-consuming. That’s why we’re here to make it easier for you. We are REIWA Strata Accredited professionals with over 20 years of experience, a practical approach and comprehensive strata management services, you can rest assured that your property is in expert hands. [ Get in touch ](#get-in-touch) [ Owner portal ](https://stratafyconnect.com/rezzi/) ![UDIA Logo](https://rezzi.com.au/wp-content/uploads/2024/12/UDIA-Logo.png "UDIA Logo") ![](https://rezzi.com.au/wp-content/uploads/2024/12/logo-reiwa-member.png "logo-reiwa-memberpng") [ ![](https://rezzi.com.au/wp-content/uploads/2024/12/strata-council-1.webp "strata-council") ](https://www.stratacouncil.com.au/australia/burswood/strata-management-1/rezzi-strata?from=badge) ![Reiwa Strata](https://rezzi.com.au/wp-content/uploads/2024/12/reiwa-strata.webp "Reiwa Strata") ![Reiwa Accreditation](https://rezzi.com.au/wp-content/uploads/2024/12/reiwa-accreditation.webp "Reiwa Accreditation") ![Rezzi Conveyancing](https://rezzi.com.au/wp-content/plugins/business-reviews-bundle/assets/img/gmblogo.svg) Excellent 5.0Based on 628 reviews ![UDIA Logo](https://rezzi.com.au/wp-content/uploads/2024/12/UDIA-Logo.png "UDIA Logo") ![Rezzi Conveyancing](https://rezzi.com.au/wp-content/plugins/business-reviews-bundle/assets/img/gmblogo.svg) Excellent 5.0Based on 628 reviews ![](https://rezzi.com.au/wp-content/uploads/2024/12/logo-reiwa-member.png "logo-reiwa-memberpng") [ ![](https://rezzi.com.au/wp-content/uploads/2024/12/strata-council-1.webp "strata-council") ](https://www.stratacouncil.com.au/australia/burswood/strata-management-1/rezzi-strata?from=badge) ![Reiwa Strata](https://rezzi.com.au/wp-content/uploads/2024/12/reiwa-strata.webp "Reiwa Strata") ![Reiwa Accreditation](https://rezzi.com.au/wp-content/uploads/2024/12/reiwa-accreditation.webp "Reiwa Accreditation") ## Our services ### Administrative management From organising Annual General Meetings (AGMs) to maintaining accurate records, we handle all administrative aspects of strata management. ### Financial management We manage your strata’s finances with precision and knowledge, including budgeting, levy collection, and financial reporting. ### Maintenance coordination Our team coordinates all maintenance and repair work to common property, ensuring your property remains in top condition. We work with trusted contractors and facilities managers to deliver high-quality services. ### Compliance and legal support Navigating the legal landscape of strata management can be challenging. We ensure your strata scheme complies with all relevant legislation and provide support in resolving disputes. ## What our clients are saying From day one, Nikki made an impact. She quickly developed a good understanding of the issues relating to our complex and the different personalities of the 32 owners. And she clearly demonstrated her professional capabilities by seamlessly managing the transition. Nikki has become an integral part of our strata community. She continually demonstrates a high level of professionalism in everything she does. Her preparation for our meetings is always completed well in advance and she does a fantastic job of facilitating our meetings to ensure they stay on track. In fact, at our recent AGM Nikki was applauded by all those in attendance for the great work she and her team continue to do in management of our complex. As Chairman of the COO, I have found Nikki to be a great sounding board when I require advice or feedback on an issue that needs to be addressed outside of our Council meetings and I find her understanding and knowledge of strata legislation very comforting when we are required to make decisions on issues. ###### Craig B. Nikki has been prepared to go above and beyond normal service to ensure our needs are met in a timely efficient manner. Her communication to the owners and committee is timely, accurate and always delivered with the minimum of fuss. ###### Ken R. I have been very impressed with how attentive our Strata Manager, Nikki has been. She is such a professional and always very approachable. ###### Duncan H. Every aspect of working with Nikki is a complete pleasure. Strong decision making, thorough organisation and excellent people/communication skills make my day to day operations so much easier. ###### Graham M. Nikki and her team have been fantastic with our strata. She’s only been on board a short period but has already progressed more actions than our previous strata managers did in years. She knows her stuff and will make sure you are heading in the right direction. ###### Renee B. Thank you Nikki for showing us how our Strata Manager should work for us. Your depth of knowledge, and confidence in your ability is such a refreshing change. ###### Jules G. Our Strata Manager, Nikki always provides excellent service. Nikki is friendly and helpful, and above all she is efficient and proactive at overseeing the properties she manages. ###### Peyton P. Nikki is a dedicated, highly capable and innovative thinker who smoothly transitions ideas into practical, tangible outcomes. It has been a pleasure working with Nikki. ###### Paul G. Highly recommend Nikki with her excellent attention to detail, and highly efficient style. ###### Julie N. [ Show more ](#) ## What our clients are saying ** Rated 5 out of 5 Nikki is a dedicated, highly capable and innovative thinker who smoothly transitions ideas into practical, tangible outcomes. It has been a pleasure working with Nikki ###### Paul G. ** Rated 5 out of 5 I have been very impressed with how attentive our Strata Manager, Nikki has been. She is such a professional and always very approachable. ###### Duncan H. ** Rated 5 out of 5 Highly recommend Nikki with her excellent attention to detail, and highly efficient style. ###### Julie N. [ View all reviews ](/reviews) ## Frequently asked questions Q: What experience do you have? We have extensive expertise in strata management, led by a licensed real estate agent with 20 years of experience in strata property and management. As REIWA Accredited strata managers, we actively participate in the REIWA Strata Network Committee. Our focus on new developments and consulting for leading WA developers has resulted in the successful establishment and management of numerous large-scale schemes. Q: What fees do you charge? At Rezzi Strata we offer an all-inclusive management fee for our services. This means no hidden costs for our clients. Q: How are Strata Company funds managed? As a Licensed Agency, we manage Strata Company funds in REBA-regulated, individual Trust Accounts. Your funds are protected under the REBA Act and Code of Conduct, with all accounts subject to an annual compliance audit reviewed by DEMIRS, our regulating body. Q: Do you accept commissions from any trades/service providers or insurance companies? At Rezzi Strata, we believe in relationships and do not accept any commissions from trades, service providers, or insurance companies. Our commitment is to provide unbiased and transparent strata management services, ensuring that all decisions are made in the best interest of our clients without any financial incentives influencing our recommendations. Q: What are we paying for with our strata levies? Strata levies cover a range of expenses necessary for the upkeep and management of the property. This includes building insurance, maintenance and repairs of common areas, cleaning, gardening, and administrative costs. These levies ensure that the property remains in good condition and that all necessary services are provided. ## Rezzi Strata - Your trusted partner in Strata Management Rezzi Strata was founded with a bold vision to transform strata management in WA. With over 50 years of combined industry experience and a first-hand understanding of community living issues, we aim to simplify complex matters for our clients and stakeholders. We are committed to continuous improvement and excellence. As a passionate leader, I drive change with credentials that include being a Licensed Agent, REIWA-accredited strata manager, and an active member of the REIWA Strata Network Committee. I advocate for the strata community and engage with industry leaders on pending legislation and critical matters. We are dedicated to serving the communities we manage with open communication, respect, and integrity. Our commitment is to elevate service standards and create a more responsive, client-focused industry. We strive to make things easier for you. ![Nikki D Agostino Signature](https://rezzi.com.au/wp-content/uploads/2024/12/nikki-d-agostino-signature.png "Nikki D Agostino Signature") #### Nikki D’Agostino #### Director/Licensee - Rezzi Strata ![Nikki D’Agostino- Director/Licensee at Rezzi Strata](https://rezzi.com.au/wp-content/uploads/2025/02/rezzi-strata.jpg "Nikki D’Agostino- Director/Licensee at Rezzi Strata") ## Get in touch Ready to experience hassle-free strata management? Contact us today to learn more about our services and how we can help you to manage your property with ease. First name:\* Last name:\* Email:\* Phone no:\* Message:\* Δ --- ### [Property Conveyancing](https://rezzi.com.au/property-conveyancing-perth/) **Published:** February 15, 2022 **Author:** Staff writer **Content:** # Stress-free conveyancing — without the guesswork ##### Fixed pricing. Fast turnaround. No hidden fees. Local Perth experts. [ Get your instant conveyancing quote ](#) Trusted by over ### 25,000 Perth families ![Rezzi](https://rezzi.com.au/wp-content/uploads/2022/06/google-logo.svg) Excellent 5.0Based on 628 reviews ![](https://rezzi.com.au/wp-content/uploads/2024/12/logo-reiwa-member.png "logo-reiwa-memberpng") ![](https://rezzi.com.au/wp-content/uploads/2025/09/aicwa.webp "aicwawebp") ![](https://rezzi.com.au/wp-content/uploads/2025/09/pexa.webp "pexawebp") - Conveyancing from $990 inc GST. No hidden fees. - Fixed fee. No surprises. - Takes 30 seconds. No obligation. - Includes expert guidance, contract review, and full settlement support. ## What our clients are saying ###### Trusted by thousands of Perth buyers and sellers since 1986. Very friendly and go out of there way to make the process as easy as possible thanks again ###### Ruth M. Friendly professional and caring team. Won’t beat the service they provide. ###### Keary B. The team were fantastic 🙂 Made the process easy and were very professional. Would definitely use them again. ###### David C. [ View all reviews ](/reviews) ## Why choose Rezzi Conveyancing ##### There are plenty of conveyancers out there. Here’s why thousands of Perth buyers and sellers choose Rezzi. ![Icon Fixed Fee Guarantee](https://rezzi.com.au/wp-content/uploads/2025/09/icon-fixed-fee-guarantee.svg "Icon Fixed Fee Guarantee")###### Fixed Fee Guarantee Know exactly what you’ll pay from the start — no surprises at settlement. ![Icon Local Perth Conveyancing Experts](https://rezzi.com.au/wp-content/uploads/2025/09/icon-local-perth-conveyancing-experts.svg "Icon Local Perth Conveyancing Experts")###### Local Perth Conveyancing Experts Local Perth conveyancing experts who understand the process, the market, and how to keep your deal on track. ![Icon Instant Online Quotes](https://rezzi.com.au/wp-content/uploads/2025/09/icon-instant-online-quotes.svg "Icon Instant Online Quotes")###### Instant Online Quotes Get your conveyancing quote in seconds — no forms, no phone tag, no waiting. ![Icon Support for First Home Buyers](https://rezzi.com.au/wp-content/uploads/2025/09/icon-support-for-first-home-buyers.svg "Icon Support for First Home Buyers")###### Support for First Home Buyers FHOG advice, lender coordination, and answers to all your “what now?” questions ![Icon Digital Conveyancing](https://rezzi.com.au/wp-content/uploads/2025/09/icon-digital-conveyancing.svg "Icon Digital Conveyancing")###### 100% Digital Conveyancing (Even Signatures) DocuSign, email, and updates without the printing or paperwork. ![Why choose Rezzi Conveyancing](https://rezzi.com.au/wp-content/uploads/2025/09/Why-choose-Rezzi-Conveyancing.jpg "Why choose Rezzi Conveyancing") ## What's included when you settle with Rezzi ![Whats included when you settle with Rezzi](https://rezzi.com.au/wp-content/uploads/2025/09/Whats-included-when-you-settle-with-Rezzi.jpg "Whats included when you settle with Rezzi") - **Contract review -** We read the fine print. Our team checks every clause, condition, and signature for risks or red flags. - **Liaison with your agent, broker, and bank -** We keep everyone in the loop and make sure nothing slips through the cracks. - **Lodgement of settlement documents -** We prepare and submit the documents needed to transfer ownership — and chase down anything holding up the deal. - **Stamp duty and FHOG guidance -** We’ll guide you through what you owe, what you don’t, and what grants you can claim (especially useful for first home buyers). - **Key date tracking and reminders -** We stay on top of all the deadlines — from finance approval to settlement day — so you’re never caught off guard. - **Personalised updates -** You’ll hear from a real person, not just an email bot. We’ll keep you informed every step of the way. - **Digital signing -** No printing. No scanning. Just easy, secure signing from your phone or laptop. [ Get your instant conveyancing quote ](#) ## Frequently asked questions Q: What’s included in your fee? Our fixed fee includes everything needed to get your property settled — contract review, liaising with your bank and agent, document lodgement, date tracking, and personalised updates. We even help with grants and digital signing. Q: Are there any hidden costs? Nope. If anything unusual comes up — like dealing with a caveat or an off-the-plan contract — we’ll flag it early and quote you before we do anything. For most residential sales and purchases, our fixed fee covers it all. Q: Can you help first home buyers? Absolutely. We guide first-time buyers through grants, timelines, and what to expect — so you feel confident from offer to settlement. We’ll also lodge your First Home Owner Grant application if eligible. Q: How quickly can I get started? You’ll get an instant quote online. If you’re ready, you can instruct us to act in just a few clicks. No appointments or paperwork needed to kick things off. Q: Do I need a lawyer or a conveyancer? In WA, a licensed settlement agent (conveyancer) is usually all you need for residential property. If anything legally complex comes up, we’ll let you know and can refer you to a lawyer if needed — but for most clients, we’ve got it covered. Q: Can I sign everything online? Yes! We use secure digital signing for all key documents. No printing, scanning, or driving across town required. --- ### [Buyer’s Settlement Resource Centre](https://rezzi.com.au/buyers-settlement-resource-centre/) **Published:** February 17, 2022 **Author:** Staff writer **Content:** # Buyer’s Settlement Resource Centre The following guide provides home buyers with a complete guide to the settlement process. It relates to WA property settlements based on contracts using the REIWA sales contract and the REIWA/Law Society of WA 2018 General Conditions. It provides general advice only and may not apply to the specifics of your contract. **For specific advice speak to your conveyancer.** Jump to - [About your contract](#rezzi-page-menu-item-001) - [What you should check on your contract](#rezzi-page-menu-item-002) - [Fulfilling your contractual obligations ](#rezzi-page-menu-item-003) - [Make a genuine attempt to obtain finance approval ](#rezzi-page-menu-item-004) - [Complete your pre-purchase property inspections](#rezzi-page-menu-item-005) - [Pay your contribution to the purchase price on time](#rezzi-page-menu-item-006) - [Your contractual and other rights ](#rezzi-page-menu-item-007) - [Utilities and service connections](#rezzi-page-menu-item-008) - [The authority to proceed ](#rezzi-page-menu-item-009) - [Dealing with settlement delays ](#rezzi-page-menu-item-010) - [Title insurance ](#rezzi-page-menu-item-011) - [What happens on settlement day? ](#rezzi-page-menu-item-012) ## About your contract Your sales contract, commonly referred to as an offer and acceptance or Q&A, contains all your rights and obligations in relation to your purchase. You’re also protected by some consumer protection legislation but most of what you need to know is contained within the contract. It’s important to read and understand your contract and take immediate steps to address any concerns or correct any errors. Your contract is contained within two parts. First there’s the contract for sale of land or strata title by offer and acceptance, commonly called an offer and acceptance or Q&A. We cover the key elements of the Q&A below. Second is the 20 page booklet titled Joint form of general conditions for the sale of land, also called the general conditions or JFGC. These two documents work together and can’t be separated. Once you’ve signed a contract you’ve agreed to the terms contained within the general conditions unless they’ve been expressly varied by terms within the contract. It’s important to understand that time is of the essence to your contract. Missing a due date by even a few hours can have costly legal implications so it’s important that you know the due dates, especially for your finance approval and pre-purchase inspection reports. Unlike some eastern states there is no cooling off period in WA. Once your offer is accepted it becomes a legally binding contract so it’s important to read your contract and start working to fulfill your legal obligations. ## What you should check on your contract There are four key items to check on your contract, as follows. 1. **Ensure your name is spelled correctly** Check your name is spelled correctly and matches what’s on your ID documents. A simple error at this point can cause your settlement and loan documentation to contain the same error, something that could cause settlement delays. **If your name is spelled incorrectly notify your conveyancer immediately.** 2. **Select the correct tenancy** If you’ve purchased a property in partnership with another person it’s important to choose the basis on which you’ll own the property together. There are two forms of joint ownership: joint tenants or tenants-in-common.It’s important to select wisely.For investors, the type and split of tenancy may have taxation implications. Changing the tenancy and share of tenancy can be an expensive operation, especially if it’s done after settlement.If you’re unsure about which tenancy to choose, read What’s the difference between joint tenants and tenants in commonIf you chose a tenancy when signing the offer and have changed your mind, contact your conveyancer immediately as there may be stamp duty implications. 3. **Check your GST withholding obligations** On 1 July 2018 the federal government enacted [new GST laws](/gst-withholding-ato/) that require property buyers of new residential premises and new residential subdivisions to withhold a prescribed amount from the purchase price and remit that amount to the ATO on settlement. **Failure to comply with this legislation can lead to substantial fines.**How do I know if I’m required to withhold GST?If you’re purchasing a new house, villa, or apartment, or land in a new subdivision you’re almost certain to be required to withhold an amount for GST purposes. Established residential premises (premises that have been lived in by a previous owner or tenant) are exempt from the laws.The amount withheld from the purchase price is **not an additional tax**.Your contract contains a clause with respect to your GST withholding provisions. Ensure that it’s been completed correctly by the real estate agent. **If you have any doubt at all about your GST withholding obligations speak to your conveyancer immediately.** What do if you’re required to withhold GST? If you’re required to, or believe you’re required to withhold GST, you should notify your conveyancer immediately. How do I withhold GST? Ensure your conveyancer is aware that you may have a GST withholding obligation. Once you’ve done that your conveyancer will withhold the required amount and remit it to the ATO on your behalf. 4. **Check the chattels included in the sale?** Chattels are movable items that are included in the purchase. Chattels typically include curtains, carpets, and light fittings but may also include dishwashers, clothes dryers, and pool cleaning equipment.Why are chattels included on the contract?If a movable item isn’t noted as an inclusion on the contract the seller has no obligation to leave it at settlement. You may be disappointed after settlement if the pool filtration equipment you thought was going to be left at the property has been taken by the seller.What to do if they’re not included in the contractIf the agent or seller led you to believe that an item was to be included with the sale but it wasn’t noted on the contract then send the agent an email immediately bringing this fact to their attention. A simple acknowledgement by the agent that the item will stay is usually sufficient but the ideal is to have a contract variation signed by all parties to the contract. [Back to the top](#jump-to-menu) ## Fulfilling your contractual obligations While every contract is different there are a number of key obligations that are common to most contracts. #### Pay your deposit in full and on time **Why should I pay my deposit on time?** If you don’t pay your deposit on time the seller can give you 48 hours notice to pay after which they can terminate the contract. **What should I do if I’ve changed my mind about buying?** In WA **there is no cooling off period** so you can’t just change your mind. If your circumstances have changed significantly to the point where you believe you’re no longer able to complete the purchase you should **seek legal advice immediately**. **What should I do if I can’t pay the deposit on time?** If your circumstances have changed and you are unable to pay your deposit on time or in full you should immediately contact the agent or your conveyancer to request a variation to the contract to allow you time to pay. **Where should I pay the deposit?** The front page of your contract includes instructions as to where to pay the deposit, usually the seller’s real estate agent. The preferred option for paying the deposit is via EFT direct to the agent’s trust account. In recent years, scammers have been successful in defrauding significant amounts from people involved in real estate transactions. **Take extreme care before sending any money to a real estate or settlement agent via EFT**. **Is my deposit safe?** While there is no 100% guarantee, real estate and settlement agency trust accounts are protected by strong government legislation, annual audits by a qualified auditor, and occasional government compliance audits. In addition, consumers are protected against frauds committed by real estate and settlement agents by the [Fidelity Guarantee Account](https://www.commerce.wa.gov.au/consumer-protection/fidelity-guarantee-account). **Will I get my deposit back if I don’t get finance?** Clause 1.2 of your contract requires you to notify the seller in writing prior to the finance due date if your finance application has been unsuccessful. If you do this then clause 1.7 requires the seller or the seller’s agent to repay your deposit. [Back to the top](#jump-to-menu) ## Make a genuine attempt to obtain finance approval Since the changes to Australian Prudential Regulation Authority (APRA) regulations and the beginning of the banking and finance royal commission obtaining finance has become difficult and time-consuming for even well qualified applicants. **It’s important to start the finance application process immediately.** **Is a bank loan pre-approval sufficient?** No, in short, clause 1.9 of your contract defines finance approval as an unconditional offer to lend from the bank and for the amount mentioned on the first page of the contract. In most instances a pre-approval letter won’t satisfy these requirements and shouldn’t be relied on. **What do I do if my finance isn’t going to be approved on time?** Clause 1.6 of your contract requires you to keep the seller or their agent informed of the progress of your finance application. If it looks as though you’re finance isn’t going to be approved on time you should immediately request an extension of time from the seller or their agent. **What should I do if the real estate agent asks me to waive the finance clause?** Unless you have enough cash in the bank to complete the settlement [don’t waive the finance clause](/unconditional-without-finance-approval/). If the real estate agent is putting pressure on you contact your conveyancer or lawyer immediately. **What should I do when my finance is approved?** Once your finance is approved you should notify the seller or their agent immediately in writing. An acceptable alternative is to have your bank or broker forward them a copy of your loan approval letter. **What should I do if my finance application is declined** If your finance application is declined, it’s essential to **advise the real estate agent immediately**. Failure to do so could mean your contract being deemed to be in full force and effect. **First home buyers grants and rebates** If you require the first home owners grant and its associated stamp duty relief it’s important to start your application immediately. Delays in the approval of the grant can lead to expensive and inconvenient settlement delays. For everything you need to know about the grants and rebates available to first home buyers check out the government’s comprehensive guide [here](https://www.wa.gov.au/organisation/department-of-finance/fhog?utm_source=redirect&utm_medium=finance_wa_fhog). [Back to the top](#jump-to-menu) ## Complete your pre-purchase property inspections A pre-purchase property inspection is an inspection completed on the property by a qualified inspector prior to committing to the purchase. In some cases these inspections are completed prior to the buyer signing an offer but in most instances they’re completed as a result of rights and obligations created within a special condition on the offer. Pre-purchase property inspections help you better understand what you’re buying so that you reduce the chances of finding a nasty after-settlement surprise. **What options do I have for my pre-purchase inspection?** There are several types of pre-purchase inspections you can request be included on your contract. See our article [6 Inspections to include on the offer and acceptance](/6-inspections-to-include-on-the-offer-and-acceptance) for a simple guide to the most common pre-purchase inspections. **Can I complete a pre-purchase inspection if my contract didn’t include a pre-purchase inspection clause?** You can only have a pre-purchase inspection completed if your contract includes a clause that compels the seller to allow you to complete that inspection. **What are my options if my contract didn’t include a pre-purchase inspection clause?** If your contract doesn’t include a pre-purchase inspection clause your only option is to ask the seller to vary the contract to have one included. It’s rare that a seller would do this. **Who can complete my pre-purchase inspection?** Before arranging a pre-purchase inspection check the wording of the relevant clause in your contract. Often pre-purchase inspection clauses will require that the inspection be completed by a structural engineer, a registered builder, or someone qualified to complete the type of building inspection you’re buying. **What standards apply to my pre-purchase property inspection?** Often pre-purchase inspection clauses will require that the inspection be carried out in accordance with Australian Standards (AS 4349.1-2007 PDF). If that’s the case it’s important that your building inspector follows the standard. **Can I get a relative or friend to do my pre-purchase inspection?** The answer is yes, so long as they are qualified to do so and adhere to the standard referred to in the contract, if applicable. **What happens when my structural inspection identifies non-structural defects?** In general terms, you’ll only have a legal remedy if the inspection identifies a structural defect. If your contract includes the REIWA Australian standard pre-purchase structural inspection [annexure](https://residentialsettlements.com.au/reiwa-pre-purchase-structural-inspection/) the seller is compelled to either repair the defect or release you from the contract in the event that a structural defect is identified. The seller is not obliged to repair maintenance items noted on a structural inspection unless they’re specifically required to do so in the contract. **What should I do if a structural defect is identified?** If your contract includes the REIWA Australian standard pre-purchase structural inspection condition then you must serve notice on the seller within three (3) working days. Either yourself or your conveyancer can complete. **Be aware that the Structural Defects Notice must be in a form that complies with the requirements of clause 21 of the JFGC.** If you have any doubts ask your conveyancer to send the notice on your behalf. [Back to the top](#jump-to-menu) ## Pay your contribution to the purchase price on time As soon as your loan is approved, contact your bank or broker to arrange to make your contribution to the purchase price. Usually your broker or banker will direct you to deposit your contribution into an account with the same bank as your mortgage. If you fail to make your contribution available on time you may cause settlement to be delayed and be charged penalty interest by the seller. **What fees and charges will I need to pay?** For a standard settlement you’ll need to pay the following estimated fees and charges. Please keep in mind that every settlement is unique and some fees change with the price of the property. Your conveyancer will provide you with an initial settlement statement that set these fees out in more detail. Fee or chargeEstimated amountProfessional service fee$1,100Transfer dutyAsk your conveyancerLandgate EAS$250Searches$100Landgate registration$200 (dependent on price of property)Electronic settlement, lodgement & compliance fee$316Charges for extra workDiscuss with your conveyancer, if applicableTitle insurance$500Water rates$250Council rates$1500Foreign buyers duty7% of the relevant share of the purchaseStrata leviesIf applicable, strata dictates amount **Will I be required to pay stamp duty if I’m a first home buyer?** The short answer is yes but there a lot of exceptions. See our *Complete guide to first home buyer grants and rebates*. **When do I pay my stamp duty?** Regardless of your circumstances or when the contract is due to settle, your contract must be assessed for duty within 2 months of the contract date. That means, if your contract was accepted by the seller on 1 Jan it must be assessed for duty before the the end of February. Transfer duty must be [paid](https://www.finance.wa.gov.au/cms/State_Revenue/Duties/Payments.aspx#When_to_pay) on or before settlement but in any case no later than one (1) your after the assessment date unless your contract qualifies for an exemption because you’re buying off the plan. In that case you have three (3) years to pay the duty. In most cases transfer duty is payable just prior to settlement. **What else will I need to pay at settlement?** In addition to the fees and charges mentioned above you’ll also need to pay your contribution towards the purchase price. **Exactly how much will I need to pay at settlement.** The exact amount you’ll need to pay at settlement is dependent on the transaction. Your conveyancer will provide you with a settlement statement in the period just prior to settlement that will provide you with the exact amount required to transfer to our trust account. **Where do I pay the balance of the purchase price?** There are two ways to pay the balance of your purchase price. First, you can make these funds available from your own bank account as described above. Your bank or broker will advise you of the exact amount required. Second, you can deposit the amount required into our trust account via BPAY. **When do I need to pay?** Your bank will only settle if your contribution is available as cleared funds. In most instances we recommend that you **pay any balance required at least five (5) working days prior to settlement**. **Why don’t you allow me to transfer funds via EFT?** In recent times there have been a number of instances where property buyers have had hundreds of thousands of dollars stolen while transferring funds to their settlement agent via EFT. These forms of fraud are common. In order to protect our clients from this type of fraud we only accept funds into our trust account via BPAY. **What is Foreign Buyers Duty** On 1 January 2019 legislation came into effect in WA that required foreign buyers to pay Foreign Buyers Duty (FBD) when purchasing residential property. If you are not an Australian citizen or don’t have permanent resident status then you should check out our Foreign Buyers Duty guide. [Back to the top](#jump-to-menu) ## Your contractual and other rights Your contract gives you a number of rights that protect your interests in the transaction. Along with contractual rights you have a number of other rights that arise through government legislation and regulation. **What fees and charges will I need to pay?** For a standard settlement you’ll need to pay the following estimated fees and charges. Please keep in mind that every settlement is unique and some fees change with the price of the property. Your conveyancer will provide you with an initial settlement statement that set these fees out in more detail. **Your pre-settlement inspection** Clause 5 of the JFGC gives you the right to conduct a pre-settlement inspection to ensure that the seller has complied with their obligations under the contract. Before booking your inspection read our [Comprehensive guide to completing your pre-settlement inspection](/pre-settlement-inspection/). **Seller to complete their obligations** The seller has a number of obligations to you that arise directly from the contract. The more common obligations relied on buyer home buyers include but aren’t limited to the following: 1. Handover the property to you in the same state and condition as the day you bought it, unless agreed otherwise (JFGC 9.1(f)). 2. Allow you to complete a pre-settlement inspection to check that the seller has complied with their obligations to make repairs and undertake other works, as outlined in the contract (JFGC 5.1). 3. Ensure the property is vacant at settlement unless the property is owner/occupied, or is tenanted and you’ve waived your rights to vacant possession (JFGC 6). 4. Remove rubbish and personal effects prior to settlement (JFGC 6.1(b)(2)). 5. Handover the keys(JFGC 6.5). 6. Ensure all chattels included in the contract remain with the property (JFGC 5.1) **RCDs and smoke alarms** Government regulations require sellers of residential homes to install RCDs and smoke alarms prior to settlement. Strictly speaking, the requirement for the seller to install RCDs and smoke alarms aren’t contractual obligations. For more information see our [Complete guide to RCDs and smoke alarms](/rcd-smoke-alarm-regulations/). [Back to the top](#jump-to-menu) **Special conditions** Your contract may contain special conditions and warranties that provide both yourself and the seller with various rights and obligations. Time is of the essence to your contract. If your a special condition requires you to exercise your rights by a specified date then missing that date by even a few hours can have negative legal consequences. Special conditions are often contained within ‘standard’ annexures. Usual standard special conditions include: - A structural inspection clause - A termite and timber pest inspection clause - Warranties with respect to the working condition of plumbing and electrical appliances and pool filtration equipment. Despite that some agents use standard REIWA annexures, many don’t, and this leads to issues where conditions don’t clearly outline the rights and obligations for both parties. **If you have any doubt about a special condition, speak to your conveyancer immediately.** [Back to the top](#jump-to-menu) ## Utilities and service connections **Who is responsible for connecting gas and electricity?** You’re responsible for connecting your own utilities including gas, electricity, internet, and pay TV. Your conveyancer will arrange to have water and council rates and strata levies to be transferred into your name. [Back to the top](#jump-to-menu) ## The authority to proceed **What is an Authority to Proceed?** The Authority to Proceed is a simple document that is your acknowledgement that the seller has complied with all of their obligations under the contract and authorising us to release funds to the seller in exchange for title to the property. **Why do I need to sign an Authority to Proceed?** Settlement is final and can’t be rolled back if you find out there’s something amiss with the property and that’s why we won’t settle the property until we receive your written authority. [Back to the top](#jump-to-menu) ## Dealing with settlement delays Settlements get delayed for a lot of reasons. Most delays are caused by banks not being ready because they don’t have cleared funds or their client hasn’t signed their mortgages on time. Disputes over work required as a result of pre-settlement inspections is another common cause of delays. What happens if my settlement is delayed? **Why do I need to sign an Authority to Proceed?** Settlement is final and can’t be rolled back if you find out there’s something amiss with the property and that’s why we won’t settle the property until we receive your written authority. There are a lot of people and processes involved in settling a property transaction and delays are common. Most are short delays of 1-3 days but some can be [much longer](/long-settlement-delays/). It’s wise to [think through the problem clearly ](https://residentialsettlements.com.au/when-things-dont-go-to-plan/)and have a [viable Plan B](https://residentialsettlements.com.au/how-smart-buyers-deal-with-settlement-delays/). If your settlement is delayed you may be encouraged by the real estate agent to take possession of the property prior to settlement. Taking [possession prior](/granting-possession-prior-the-good-the-bad-and-the-ugly/) can help everyone overcome a sticky situation but it [creates significant risks](/the-risks-of-possession-prior/) for you as the buyer. **Speak to your conveyancer before signing an agreement to take possession prior to settlement.** #### Penalty interest JFGC 4.5 gives you the right to charge the seller penalty interest if they cause settlement to be delayed beyond the grace period provided. **What is penalty interest?** Clause 4 of the JFGC allows for interest or compensation – commonly called penalty interest – to be charged in the event of a settlement being delayed by more than three days. **Who can charge penalty interest?** Either party can charge penalty interest but they must be ready, willing, and able to complete settlement and have provided a notice to that effect to the other party. **How do I charge penalty interest?** You must be ready, willing, and able to settle before you can charge penalty interest. That means signing your settlement documents, mortgage documents, completing your pre-settlement inspection, and giving your conveyancer approval to complete settlement. Once your conveyancer has your authority to settle they will send the required notice to the settlement agent acting for the seller triggering your entitlement to claim penalty interest. [Back to the top](#jump-to-menu) ## Title insurance #### What is title insurance? Title insurance provides cover for losses arising from unknown or undetected risks that could exist prior to your settlement. Such risks include: - Structures built by a previous owner without the required Council permits or which do not comply with those permits. - Outstanding rates and taxes on the property. - Forced removal or relocation of an encroaching structure. - Someone claiming ownership over part or all of the land. - Fraud or forgery. **What options do I have if I want to take out title insurance?** In WA there are two main providers of title insurance, Stewart Title and First Title. We recommend Stewart Title. **Why do you recommend title insurance?** We recommend title insurance because there are risks inherent in property ownership that can’t reasonably known before settlement. The combination of our advice together with title insurance provides the most comprehensive cover available to protect your legal ownership. **How much does title insurance cost?** The cost of a title insurance policy depends on the value of the property. The average title insurance premium in WA is around $500. **How long is a title insurance policy?** Title insurance premiums last for the period in which you’re noted as the legal owner of the property. [Back to the top](#jump-to-menu) ## What happens on settlement day? **How will I know if my settlement has gone through?** You will receive a phone call, SMS, and email within 15 minutes of your settlement occurring. #### Keys and taking possession **When do I get the keys?** If property is vacant you’re entitled to the keys on the day of settlement. If the property is owner/occupied the seller is entitled to stay in the property until 12 noon on the day following settlement (see JFGC 6.3). **What keys am I entitled to receive?** JFGC 6.5 entitles you to receive “each key and security device” and written details of any security codes associated to any alarms. Your entitlement to keys for window locks is a grey area unless these are specifically mentioned in your contract. **How do I get the keys?** In most cases you’ll collect the keys direct from the real estate agent once they’ve received confirmation that the property has settled. **Who is responsible for providing the keys?** Clause 6.5 of the JFGC requires the seller to deliver the keys to the buyer but in common practice the real estate agent will hold the keys until they receive confirmation the settlement has occurred. [Back to the top](#jump-to-menu) ## Rezzi. The edge you need. Buying a home can either set you up or set you back. I know from firsthand experience the financial gains that come from a smart property purchase. Get it right, and you’re on the path to early retirement. But get it wrong and it will set you back for years. The stakes are high. And they’re especially high for home buyers because the real estate industry stacks the odds in favour of the seller. And that’s why I started Rezzi; to give you a real chance of making a winning property move. My goal is simple: to provide you with the strategies, information and support you need to make bold, confident property decisions. And, if that’s what you want, let’s talk. ![Peter Signature](https://rezzi.com.au/wp-content/uploads/2022/02/peter-signature.svg "Peter Signature") #### Peter Fletcher #### Managing Director ![Peter Fletcher - Rezzi team](https://rezzi.com.au/wp-content/uploads/2024/07/owning-our-journey.jpg "Peter Fletcher - Rezzi team") --- ### [Nikki D’Agostino](https://rezzi.com.au/team/nikki-dagostino/) **Published:** January 22, 2025 **Author:** Staff writer **Content:** # Nikki D’Agostino Director/Licensee – Rezzi Strata ## Meet Nikki D’Agostino Nikki has over 20 years experience in the [strata property space](/strata-management/ "Strata Management") and is the Lead Strata Agent, accredited by [REIWA ](https://reiwa.com.au/)as a strata and commercial property manager. Nikki is passionate about driving positive change for the strata industry in WA as an active member of the [REIWA ](https://reiwa.com.au/) Strata Network Committee, she advocates for the strata community and engages with other industry leaders on pending legislation and critical matters. Nikki is well-known in the strata sector as a coach and trainer, and also sits on the UDIA WA Professional Development Operational Committee working on course framework and leading the way to upskill the development industry and its services. Specialising in new developments, and having been involved first-hand as a consultant and/or strata manager with leading WA developers has resulted in a number of successful large-scale scheme’s under her belt. ![Meet Nikki D Agostino](https://rezzi.com.au/wp-content/uploads/2025/02/meet-nikki-d-agostino.jpg "Nikki D’Agostino - Rezzi") ![My Specialties Nikki](https://rezzi.com.au/wp-content/uploads/2025/02/my-specialties-nikki.jpg "Nikki D’Agostino - Strata Manger") ## My specialties - Strata development feasibility and strategic advice - Financial management, budgets, planning and administration - Trust account compliance and administration - Chairing general meetings, preparing agendas and minutes - Administer all matters in relation to by-laws and legislation - Contractual pre-disclosure statements - Facility management and risk management - Strata buildings and shopping centre fit-out and redevelopment project management ## What my clients are saying From day one, Nikki made an impact. She quickly developed a good understanding of the issues relating to our complex and the different personalities of the 32 owners. And she clearly demonstrated her professional capabilities by seamlessly managing the transition. Nikki has become an integral part of our strata community. She continually demonstrates a high level of professionalism in everything she does. Her preparation for our meetings is always completed well in advance and she does a fantastic job of facilitating our meetings to ensure they stay on track. In fact, at our recent AGM Nikki was applauded by all those in attendance for the great work she and her team continue to do in management of our complex. As Chairman of the COO, I have found Nikki to be a great sounding board when I require advice or feedback on an issue that needs to be addressed outside of our Council meetings and I find her understanding and knowledge of strata legislation very comforting when we are required to make decisions on issues. ###### Craig B. Nikki has been prepared to go above and beyond normal service to ensure our needs are met in a timely efficient manner. Her communication to the owners and committee is timely, accurate and always delivered with the minimum of fuss. ###### Ken R. I have been very impressed with how attentive our Strata Manager, Nikki has been. She is such a professional and always very approachable. ###### Duncan H. Every aspect of working with Nikki is a complete pleasure. Strong decision making, thorough organisation and excellent people/communication skills make my day to day operations so much easier. ###### Graham M. Nikki and her team have been fantastic with our strata. She’s only been on board a short period but has already progressed more actions than our previous strata managers did in years. She knows her stuff and will make sure you are heading in the right direction. ###### Renee B. Thank you Nikki for showing us how our Strata Manager should work for us. Your depth of knowledge, and confidence in your ability is such a refreshing change. ###### Jules G. Our Strata Manager, Nikki always provides excellent service. Nikki is friendly and helpful, and above all she is efficient and proactive at overseeing the properties she manages. ###### Peyton P. Nikki is a dedicated, highly capable and innovative thinker who smoothly transitions ideas into practical, tangible outcomes. It has been a pleasure working with Nikki. ###### Paul G. Highly recommend Nikki with her excellent attention to detail, and highly efficient style. ###### Julie N. [ Show more ](#) ## Contact me ![Nikki Contact Me](https://rezzi.com.au/wp-content/uploads/2025/02/nikki-contact-me.jpg "Nikki D’Agostino Contact") [ ](tel:0422662000) [ 0422 662 000 ](tel:0422662000) [ Facebook-f ](https://www.facebook.com/rezziau) [ Linkedin-in ](http://linkedin.com/in/nikkidagostino) [ Instagram ](https://www.instagram.com/nikkildagostino/) ### Send me a message Name\* Email\* Phone\* Enquiry Details:\* Attach File Accepted formats: jpeg, jpg, png, pdf. Filesize: 10mb or less For security reasons we don't publish our email address on our website. Please send us a message and we'll get back to you. Δ --- ### [Ivy Molina](https://rezzi.com.au/team/ivy-molina/) **Published:** May 8, 2024 **Author:** Staff writer **Content:** # Ivy Molina #### Licensee and General Manager ## Meet Ivy Molina Ivy is more than just a conveyancer. She is our teams tech-savvy perfectionist and compliance manager, who comes with a blend of property, legal, finance, and banking experience. Starting her career in 2011, Ivy has worn several hats, including being a receptionist, outside clerk, legal assistant; and was once a paralegal for a large national law firm. Ivy’s accumulation of experiences and her unique exposure to the property world ignited a passion to genuinely help people from all walks of life. Armed with her Advanced Diploma in Conveyancing, Ivy’s meticulous nature ensures a seamless settlement transaction, every time. Her vision is clear: to lead the charge in conveyancing innovation, aspiring to leave a lasting mark on the industry she loves. Most importantly, Ivy is a person who really cares. She takes on every property settlement as if it were for a family member or friend. Ivy integrates advanced conveyancing expertise and empathy with cutting-edge solutions, ensuring a superior experience for all her clients. ![Meet Ivy Molina](https://rezzi.com.au/wp-content/uploads/2024/05/meet-ivy-molina.png "Ivy Molina - Rezzi") ![My Specialties Ivy](https://rezzi.com.au/wp-content/uploads/2024/05/my-specialties-ivy.png "Ivy Molina - Conveyancer") ### My specialties - Sale and purchase settlements - First home buyers - Vacant land settlements - Related party transfers - Family consent order transfers [ Get a conveyancing fee quote ](#) ## My Favourite Referral Partners ![Suzanne Brown](/wp-content/uploads/2024/01/Suzanne-Brown.png "Suzanne Brown")##### Suzanne Brown ###### Principal at Rentwest Property Solutions ![Allana Edwards-Gaunt](/wp-content/uploads/2024/01/Allana-Edwards-Gaunt.png "Allana Edwards-Gaunt")##### Allana Edwards-Gaunt ###### Director at Blue Chip Real Estate ![Natalie Hoye](/wp-content/uploads/2024/01/Natalie-Hoye.png "Natalie Hoye")##### Natalie Hoye ###### Principal at Redfox Property Group ![Shaun Benwath](/wp-content/uploads/2024/01/Shaun-Benwath.png "Shaun Benwath")##### Shaun Benwath ###### Sales Executive at Beyond Real Estate ![Don Asplin](/wp-content/uploads/2024/01/Don-Asplin.png "Don Asplin")##### Don Asplin ###### Sales Executive at Professionals Prowest Real Estate ![Rob Edwards](/wp-content/uploads/2024/01/Rob-Edwards.png "Rob Edwards")##### Rob Edwards ###### Principal at HERE Property ## What my clients are saying Ivy has been amazing in our settlement process, as first home buyers she went above and beyond to make this process as smooth as possible, and was always quick to respond to our emails and enquiries. We’re very grateful for Ivy’s guidance and service and would definitely recommend! ###### Caitlin Cappeluti Yet again my first choice for settlement agents, whether buying or selling. Very professional and easy to deal with. Everything completed within 5 weeks so super happy. Thank you to Ivy and the rest of the team. ###### Julie Reid My first time using Rezzi’s services and I am extremely happy with the courteous and prompt responses to questions. This together with the seamless process to the conclusion of the settlement. ###### Andrew Seaton [ View all reviews ](/reviews) [ Get a conveyancing fee quote ](#) ## Contact me ![Ivy Contact Me](https://rezzi.com.au/wp-content/uploads/2024/05/ivy-contact-me.png "Ivy Molina - Contact Ivy") ###### [1300 001 358](tel:1300001358) [ Facebook-f ](https://www.facebook.com/rezziau) [ Linkedin-in ](https://www.linkedin.com/company/rezziau/) [ Instagram ](https://www.instagram.com/rezziau/) #### Send me a message Name\* Email\* Phone\* Enquiry Details:\* Attach File Accepted formats: jpeg, jpg, png, pdf. Filesize: 10mb or less For security reasons we don't publish our email address on our website. Please send us a message and we'll get back to you. Δ --- ### [Jayde Gray](https://rezzi.com.au/team/jayde-gray/) **Published:** May 8, 2024 **Author:** Staff writer **Content:** # Jayde Gray #### Assistant Conveyancer ## Meet Jayde Gray Meet Jayde, whose conveyancing career is a narrative of personal and professional milestones. Jaydes career began in 2012 as an outside clerk, quickly evolving into a role where the intricacies of settlements became her foundation. Jayde and her family relocated to Geraldton in 2018, where she developed her skill in adaptability. Returning to Perth in 2021 marked a new chapter in Jayde’s life, building a home and welcoming her son Toby into the world. At Rezzi, Jayde has found her niche as an onboarding manager, where her empathy and unique people skills shine. She believes in the power of connection, viewing each settlement as a pivotal moment in someone’s life story. Jayde’s journey mirrors the dreams and challenges of the clients she serves, making her an empathetic and skilled guide through the complexities of conveyancing. With Jayde, clients find expertise and a shared understanding of the significance behind each transaction. ![Meet Jayde French](https://rezzi.com.au/wp-content/uploads/2024/05/meet-jayde-french.png "Jayde Gray - Rezzi") ![My Specialties Jayde](https://rezzi.com.au/wp-content/uploads/2024/05/my-specialties-jayde.png "Jayde Gray - Assistant Conveyancer") ### My specialties - Contract reviews - New title applications - Survivorship/transmission applications - Change of name on title [ Get a conveyancing fee quote ](#) ## My Favourite Referral Partners ![Suzanne Brown](/wp-content/uploads/2024/01/Suzanne-Brown.png "Suzanne Brown")##### Suzanne Brown ###### Principal at Rentwest Property Solutions ![Allana Edwards-Gaunt](/wp-content/uploads/2024/01/Allana-Edwards-Gaunt.png "Allana Edwards-Gaunt")##### Allana Edwards-Gaunt ###### Director at Blue Chip Real Estate ![Natalie Hoye](/wp-content/uploads/2024/01/Natalie-Hoye.png "Natalie Hoye")##### Natalie Hoye ###### Principal at Redfox Property Group ![Shaun Benwath](/wp-content/uploads/2024/01/Shaun-Benwath.png "Shaun Benwath")##### Shaun Benwath ###### Sales Executive at Beyond Real Estate ![Don Asplin](/wp-content/uploads/2024/01/Don-Asplin.png "Don Asplin")##### Don Asplin ###### Sales Executive at Professionals Prowest Real Estate ![Rob Edwards](/wp-content/uploads/2024/01/Rob-Edwards.png "Rob Edwards")##### Rob Edwards ###### Principal at HERE Property ## What my clients are saying Thank you so much to the Rezzi team. You made our purchase less stressful with your professional service and quick responses to our questions. We will certainly use you again if we ever purchase or sell another property. ###### Mel Percival Fantastic, efficient, thorough, professional and friendly service. Had to contend with the other party being on holidays overseas to get documents signed and dealt with this factor so well. A big thanks to all the team at Rezzi. Highly recommended. ###### Noel McKenney Very professional in what they do. Hats off to Franca and her amazing team. From start to finish, I had a very good understanding how settlement works. Being my first one, the whole process was new to me, but Franca, Ivy, Jade and Indira kept me in the loop and explained every steps closer to the settlement date. ###### Ravi Bheemul [ View all reviews ](/reviews) [ Get a conveyancing fee quote ](#) ## Contact me ![Jayde Contact Me](https://rezzi.com.au/wp-content/uploads/2024/05/jayde-contact-me.png "Jayde French - Contact Jayde") ###### [1300 001 358](tel:1300001358) [ Facebook-f ](https://www.facebook.com/rezziau) [ Linkedin-in ](https://www.linkedin.com/company/rezziau/) [ Instagram ](https://www.instagram.com/rezziau/) #### Send me a message Name\* Email\* Phone\* Enquiry Details:\* Attach File Accepted formats: jpeg, jpg, png, pdf. Filesize: 10mb or less For security reasons we don't publish our email address on our website. Please send us a message and we'll get back to you. Δ --- ### [Franca Jankowski](https://rezzi.com.au/team/franca-jankowski/) **Published:** January 31, 2024 **Author:** Staff writer **Content:** # Franca Jankowski #### Licensed Conveyancer ## Meet Franca Jankowski From the scenery of Switzerland to navigating Title Insurance in California; we really do mean it when we say Franca has seen it all. Her story is a rich tapestry of global experiences. Returning to Perth in 2003, it wasn’t just a homecoming; it was the beginning of a conveyancing odyssey, fueled by unparalleled experience and a multilingual flair. She gained various qualifications, including a diploma of conveyancing and a real estate settlement agent license, only scratching the surface of her expertise. Franca turns every conveyancing transaction into a masterclass in dedication and service. Her life, peppered with passions for fitness, culinary adventures, music, and globe-trotting, infuses her work with zest and vitality. She isn’t just part of the Rezzi team; she brings with her a sense of resilience, connection, and unbridled joy. It is Franca’s unique skills and personality that transform every client’s property settlement into a celebration of new beginnings. ![Meet Franca Jankowski](https://rezzi.com.au/wp-content/uploads/2024/05/meet-franca-jankowski.jpg "Franca Jankowski - Rezzi") ![My Specialties Franca](https://rezzi.com.au/wp-content/uploads/2024/05/my-specialties-franca.png "Franca Jankowski - Conveyancer") ### My specialties - Residential property settlements - Commercial settlements - Vacant land settlements - Subdivisions - application for titles - Strata titles – application for titles - Deceased estates - Change of name on title - Related party transfers - Family consent order transfers - Fluent in Italian [ Get a conveyancing fee quote ](#) ## My Favourite Referral Partners ![Suzanne Brown](/wp-content/uploads/2024/01/Suzanne-Brown.png "Suzanne Brown")##### Suzanne Brown ###### Principal at Rentwest Property Solutions ![Allana Edwards-Gaunt](/wp-content/uploads/2024/01/Allana-Edwards-Gaunt.png "Allana Edwards-Gaunt")##### Allana Edwards-Gaunt ###### Director at Blue Chip Real Estate ![Natalie Hoye](/wp-content/uploads/2024/01/Natalie-Hoye.png "Natalie Hoye")##### Natalie Hoye ###### Principal at Redfox Property Group ![Shaun Benwath](/wp-content/uploads/2024/01/Shaun-Benwath.png "Shaun Benwath")##### Shaun Benwath ###### Sales Executive at Beyond Real Estate ![Don Asplin](/wp-content/uploads/2024/01/Don-Asplin.png "Don Asplin")##### Don Asplin ###### Sales Executive at Professionals Prowest Real Estate ![Rob Edwards](/wp-content/uploads/2024/01/Rob-Edwards.png "Rob Edwards")##### Rob Edwards ###### Principal at HERE Property ## What my clients are saying Rezzi team make the settlement process very easy and smooth. Franca and Indira are very responsive, informative and guide me through each steps. They kept updating me on the progress of the settlement. Very recommended. ###### Dian Chandra Franca and team are great conveyancers! They are reliable, responsive and overall really pleasant to work with. I appreciate all the expertise that Franca was able to provide and felt like I was in great hands the whole time. ###### Liz Wong This was our second experience using Rezzi to settle our property sales and we would not hesitate to recommend Franca and the team to anyone wanting to sell their property. Franca is friendly and very professional in the way she handles the settlement process. Thank you so much. ###### Kimley Brough [ View all reviews ](/reviews) [ Get a conveyancing fee quote ](#) ## Contact me ![Franca Contact Me](https://rezzi.com.au/wp-content/uploads/2024/05/franca-contact-me.png "Franca Jankowski - Contact Franca") ###### [1300 001 358](tel:1300001358) [ Facebook-f ](https://www.facebook.com/rezziau) [ Linkedin-in ](https://www.linkedin.com/company/rezziau/) [ Instagram ](https://www.instagram.com/rezziau/) #### Send me a message Name\* Email\* Phone\* Enquiry Details:\* Attach File Accepted formats: jpeg, jpg, png, pdf. Filesize: 10mb or less For security reasons we don't publish our email address on our website. Please send us a message and we'll get back to you. Δ --- ### [Residential Settlements Is Now Rezzi](https://rezzi.com.au/residential-settlements-is-now-rezzi/) **Published:** May 12, 2022 **Author:** Staff writer **Content:** # Residential Settlements Is Now Rezzi Conveyancing [ Get A Settlement Fee Quote ](/get-quote) - Residential Settlements - Experienced property conveyancers - No lock-in contracts - Over 25,000 settlements completed Trusted by over ### 25,000 Perth families ![Rezzi](https://rezzi.com.au/wp-content/uploads/2022/06/google-logo.svg) Excellent 5.0Based on 628 reviews ![](https://rezzi.com.au/wp-content/uploads/2024/12/logo-reiwa-member.png "logo-reiwa-memberpng") ![](https://rezzi.com.au/wp-content/uploads/2025/09/aicwa.webp "aicwawebp") ![](https://rezzi.com.au/wp-content/uploads/2025/09/pexa.webp "pexawebp") ## Residential settlements: same great team just a new name Residential Settlements is now Rezzi Conveyancing. It’s the same team with a new name and new services ## Get a residential settlement fee quote from a trusted team Let us provide you with an all-inclusive settlement fee quote for your residential property. With over 400 5-star reviews the team at Rezzi are the perfect choice to handle your residential settlement. #### Our track record speaks for itself: ![Over 25000 Satisfied Customers Icon](https://rezzi.com.au/wp-content/uploads/2024/08/over-25000-satisfied-customers-icon.svg "Over 25000 Satisfied Customers Icon")**Over 25,000 residential settlements** completed in WA. ![5 Star Icon](https://rezzi.com.au/wp-content/uploads/2024/08/5-star-icon.svg "5 Star Icon")**Over 400** 5-star reviews ![Conveyancing Since 1986 Icon](https://rezzi.com.au/wp-content/uploads/2024/08/conveyancing-since-1986-icon-.svg "Conveyancing Since 1986 Icon")**Established in 1986.** We know the settlement process. ![Repeat And Referral Business Icon](https://rezzi.com.au/wp-content/uploads/2024/08/repeat-and-referral-business-icon.svg "Repeat And Referral Business Icon")Our business is based on **repeat and referral business clients.** ![Rezzi Team](https://rezzi.com.au/wp-content/uploads/2024/07/interested-in-joining.jpg "Rezzi Team") ## What our clients are saying Peter has been nothing short of amazing, helped with every one of our enquiries and was always a phone call away. We have never bought land before and the process was relatively new to us. ###### Ahmed I. Peter has been nothing short of amazing, helped with every one of our enquiries and was always a phone call away. We have never bought land before and the process was relatively new to us. ###### Anna W. Peter has been nothing short of amazing, helped with every one of our enquiries and was always a phone call away. We have never bought land before and the process was relatively new to us. ###### Kevin D. [ View All Reviews ](/reviews) ## Your residential settlement quote includes: ![Franca Jankowski](https://rezzi.com.au/wp-content/uploads/2022/01/franca-jankowski.png "Franca Jankowski") - **Our Professional Service Fee.** You’ll know exactly how much we’ll charge if you choose to use us for your property settlement. - **Stamp Duty.** Your quote will include the mount you’ll be required to pay for stamp duty based on the purchase price you provide. - **Landgate and Government Fees.** Our quote includes an itemised list of all government, statutory and third party charges. - **Verification of Identity (VOI) provider charges.** We’ll provide you with a quote for VOI services such as AusPost. [ Get A Settlement Fee Quote ](/get-quote) ## How our team will settle your residential property At Rezzi we like to keep things simple. Our residential settlement services are designed to make the settlement process stress-free. Here’s what we do to make sure you’re protected throughout the settlement process. ![](https://rezzi.com.au/wp-content/uploads/2024/08/robust-fraud-protection-icon.svg "robust-fraud-protection-icon")###### Protection from fraud Your funds will be held in our trust account throughout the settlement. And when you send us funds we make sure that your funds are protected during the transfer process. ![Contract Review Icon](https://rezzi.com.au/wp-content/uploads/2024/08/contract-review-icon.svg "Contract Review Icon")###### Contract review Our settlement agents conduct a detailed contract review at the start of the settlement process. We then alert you let you know of anything that requires your attention. ![Expert Conveyancing Advice Icon](https://rezzi.com.au/wp-content/uploads/2024/08/expert-conveyancing-advice-icon.svg "Expert Conveyancing Advice Icon")###### Expert settlement advice Our settlement agents are on hand to provide you with expert advice throughout the settlement process. There’s no question that we can’t handle. ![Fewer Delays Icon](https://rezzi.com.au/wp-content/uploads/2024/08/fewer-delays-icon.svg "Fewer Delays Icon")###### Fewer delays Our proactive approach to the property settlement process means fewer delays and a greater chance of settling on time. ![Verification of identity provider fees icon](https://rezzi.com.au/wp-content/uploads/2024/08/verification-of-identity-provider-fees-icon.svg "Verification of identity provider fees icon")###### Verification of identity We’ll help you complete your all-important verification of identity through the most appropriate provider for your circumstances. ![Rates Adjustments Icon](https://rezzi.com.au/wp-content/uploads/2024/08/rates-adjustments-icon.svg "Rates Adjustments Icon")###### Rates adjustment Our processes ensure the rates and charges on the property are adjusted as of settlement date. [ Get A Settlement Fee Quote ](/get-quote) ## Frequently asked questions Q: Can you do settlements outside of WA? No, we're only licensed to conduct settlements in Western Australia. Q: Do I have to attend settlement? No. We attend settlement on your behalf. Q: Do I have to attend your office? No. Our settlement documentation is 100% electronic, so there's no need to attend our office. Q: Do I have to pay upfront? No, our fee is payable on the completion of your settlement. Q: When should I appoint a conveyancer? Your conveyancer is your contract representative and therefore should be appointed as soon as your offer is accepted. Q: Are there any hidden charges? No. Our [settlement fee](/settlement-agent-fees-explained) quote is accurate for a standard settlement based on the information you provide. --- ### [Rezzi Conveyancing](https://rezzi.com.au/rezzi-conveyancing/) **Published:** May 12, 2022 **Author:** Staff writer **Content:** # Rezzi Conveyancing: Your One-stop Shop For Perth Property Settlements [ Get A Settlement Fee Quote ](/get-quote) - Rezzi Conveyancing; Established 1986 - Expert property conveyancers - No lock-in contracts - Over 25,000 conveyancing transactions completed - No obligation quotes. Trusted by over ### 25,000 Perth families ![Rezzi](https://rezzi.com.au/wp-content/uploads/2022/06/google-logo.svg) Excellent 5.0Based on 628 reviews ![](https://rezzi.com.au/wp-content/uploads/2024/12/logo-reiwa-member.png "logo-reiwa-memberpng") ![](https://rezzi.com.au/wp-content/uploads/2025/09/aicwa.webp "aicwawebp") ![](https://rezzi.com.au/wp-content/uploads/2025/09/pexa.webp "pexawebp") ## Let rezzi conveyancing take care of your property settlement At Rezzi Conveyancing, we’re all about empowering buyers to make winning property moves. From standard property settlements through to related-party transactions we can help facilitate a smooth and stress-free transaction. ## Get a fee quote from the team at rezzi conveyancing Let us provide you with an all-inclusive conveyancing quote for your property transaction. With over 400 5-star reviews, the team at Rezzi Conveyancing are the perfect choice to handle your property settlement. ##### The rezzi track record speaks for itself: ![Over 25000 Satisfied Customers Icon](https://rezzi.com.au/wp-content/uploads/2024/08/over-25000-satisfied-customers-icon.svg "Over 25000 Satisfied Customers Icon")**Over 25,000 residential conveyancing** transactions completed in WA. ![5 Star Icon](https://rezzi.com.au/wp-content/uploads/2024/08/5-star-icon.svg "5 Star Icon")**Over 400** 5-star reviews from happy conveyancing clients ![Conveyancing Since 1986 Icon](https://rezzi.com.au/wp-content/uploads/2024/08/conveyancing-since-1986-icon-.svg "Conveyancing Since 1986 Icon")Conveyancing experts **since 1986** ![Repeat And Referral Business Icon](https://rezzi.com.au/wp-content/uploads/2024/08/repeat-and-referral-business-icon.svg "Repeat And Referral Business Icon")**Our conveyancing team** is proudly based in Perth ![Rezzi Team](https://rezzi.com.au/wp-content/uploads/2024/07/interested-in-joining.jpg "Rezzi Team") ## What our clients are saying Peter has been nothing short of amazing, helped with every one of our enquiries and was always a phone call away. We have never bought land before and the process was relatively new to us. ###### Ahmed I. Peter has been nothing short of amazing, helped with every one of our enquiries and was always a phone call away. We have never bought land before and the process was relatively new to us. ###### Anna W. Peter has been nothing short of amazing, helped with every one of our enquiries and was always a phone call away. We have never bought land before and the process was relatively new to us. ###### Kevin D. [ View All Reviews ](/reviews) ## Every rezzi conveyancing quote includes: ![Franca Jankowski](https://rezzi.com.au/wp-content/uploads/2022/01/franca-jankowski.png "Franca Jankowski") - **Our Professional Service Fee.** We provide you with an accurate conveyancing fee quote upfront. - **Stamp Duty.** Your quote will include the stamp duty applicable to your transaction based on the purchase price you provide. - **Landgate and Government Fees.** Your Rezzi Conveyancing Quote will include an itemised list of all government, statutory and third party charges applicable to your transaction. - **Verification of Identity (VOI) provider charges.** Our quote will include the charges from VOI service providers such as AusPost. [ Get A Settlement Fee Quote ](/get-quote) ## How team rezzi will manage your conveyancing At Rezzi we keep things simple because a simple settlement is a smooth settlement. Here’s how we support you through the conveyancing process. ![](https://rezzi.com.au/wp-content/uploads/2024/08/robust-fraud-protection-icon.svg "robust-fraud-protection-icon")###### Protection from fraud All funds transferred to and from our trust account are done in accordance with our strict best-practice protocols. ![Contract Review Icon](https://rezzi.com.au/wp-content/uploads/2024/08/contract-review-icon.svg "Contract Review Icon")###### Contract review Our conveyancing team starts the transaction with a detailed contract review. We then alert you of anything that requires your attention. ![Expert Conveyancing Advice Icon](https://rezzi.com.au/wp-content/uploads/2024/08/expert-conveyancing-advice-icon.svg "Expert Conveyancing Advice Icon")###### Expert settlement advice Our conveyancers are experts in their field. We’re on hand to provide you with advice throughout the settlement process. There’s no question that we can’t handle. ![Fewer Delays Icon](https://rezzi.com.au/wp-content/uploads/2024/08/fewer-delays-icon.svg "Fewer Delays Icon")###### Fewer delays Our conveyancing process means fewer delays and a greater chance of settling on time. ![Verification of identity provider fees icon](https://rezzi.com.au/wp-content/uploads/2024/08/verification-of-identity-provider-fees-icon.svg "Verification of identity provider fees icon")###### Verification of identity We’ll help get your identity verified through the most appropriate provider for your circumstances. We take no chances. ![Rates Adjustments Icon](https://rezzi.com.au/wp-content/uploads/2024/08/rates-adjustments-icon.svg "Rates Adjustments Icon")###### Rates adjustment When your settlement is complete you’ll know that all outstanding rates have been paid up to date. [ Get A Conveyancing Fee Quote ](/get-quote) ## Frequently asked questions Q: Can you do settlements outside of WA? No, we're only licensed to conduct settlements in Western Australia. Q: Do I have to attend settlement? No. We attend settlement on your behalf. Q: Do I have to attend your office? No. Our settlement documentation is 100% electronic, so there's no need to attend our office. Q: Do I have to pay upfront? No, our fee is payable on the completion of your settlement. Q: When should I appoint a conveyancer? Your conveyancer is your contract representative and therefore should be appointed as soon as your offer is accepted. Q: Are there any hidden charges? No. Our [settlement fee](/settlement-agent-fees-explained) quote is accurate for a standard settlement based on the information you provide. --- ### [Services](https://rezzi.com.au/services/) **Published:** February 14, 2022 **Author:** Staff writer **Content:** # OUR SERVICES ARE HERE TO HELP YOU MAKE CONFIDENT PROPERTY DECISIONS [ ](/property-conveyancing-perth/) #### [ Property conveyancing ](/property-conveyancing-perth/) Once you've secured your property, let our team of expert conveyancers protect your interests from sale to settlement. [ Find out more ](/property-conveyancing-perth/) [ ](/buyers-agent-perth) ###### [ Buyer advocacy ](/buyers-agent-perth) Our full-service buyer's agency service puts you in the box seat. From finding your perfect home to negotiating and due diligence, we do it all. [ Find out more ](/buyers-agent-perth) [ ](/family-property-transfer-perth/) ###### [ Related party transfers ](/family-property-transfer-perth/) A related party transfer involves transferring a property or a portion of property ownership to a related individual. [ Find out more ](/family-property-transfer-perth/) [ ](/strata-management) ###### [ Strata management ](/strata-management) As REIWA Accredited experts with over 20 years of experience, we simplify strata management and deliver a reliable, comprehensive service you can trust. [ Find out more ](/strata-management) ## Rezzi. The edge you need. Buying a home can either set you up or set you back. I know from firsthand experience the financial gains that come from a smart property purchase. Get it right, and you’re on the path to early retirement. But get it wrong and it will set you back for years. The stakes are high. And they’re especially high for home buyers because the real estate industry stacks the odds in favour of the seller. And that’s why I started Rezzi; to give you a real chance of making a winning property move. My goal is simple: to provide you with the strategies, information and support you need to make bold, confident property decisions. And, if that’s what you want, let’s talk. ![Peter Signature](https://rezzi.com.au/wp-content/uploads/2022/02/peter-signature.svg "Peter Signature") #### Peter Fletcher #### Managing Director ![Peter Fletcher - Rezzi team](https://rezzi.com.au/wp-content/uploads/2024/07/owning-our-journey.jpg "Peter Fletcher - Rezzi team") --- ### [Contract Reviews](https://rezzi.com.au/contract-reviews/) **Published:** July 10, 2023 **Author:** Staff writer **Content:** # EXPERT WA CONTRACT REVIEWS ## Navigating property transactions made easy Buying or selling a property can be complex and daunting. Let our experienced team of conveyancing professionals at Rezzi Conveyancing help you with an expert contract review. We protect your interests and ensure a smooth, hassle-free process. Trusted by over ### 25,000 Perth families ![Rezzi](https://rezzi.com.au/wp-content/uploads/2022/06/google-logo.svg) Excellent 5.0Based on 628 reviews ![](https://rezzi.com.au/wp-content/uploads/2024/12/logo-reiwa-member.png "logo-reiwa-memberpng") ![](https://rezzi.com.au/wp-content/uploads/2025/09/aicwa.webp "aicwawebp") ![](https://rezzi.com.au/wp-content/uploads/2025/09/pexa.webp "pexawebp") ## Why choose rezzi conveyancing for your contract review? ![Expertise And Experience Icon](https://rezzi.com.au/wp-content/uploads/2024/08/expertise-and-experience-icon.svg "Expertise And Experience Icon")###### Expertise and experience Our highly skilled conveyancers have in-depth knowledge of property laws and regulations. They meticulously review your contracts to ensure compliance with current legislation. ![Comprehensive Analysis Icon](https://rezzi.com.au/wp-content/uploads/2024/08/comprehensive-analysis-icon.svg "Comprehensive Analysis Icon")###### Comprehensive analysis Our contract review covers all aspects of the REIWA Offer and Acceptance (O&A), including conditions, warranties, standard annexures, and risks. We provide thorough advice, ensuring you understand every aspect of the contract before moving forward. ![Transparent Pricing Icon](https://rezzi.com.au/wp-content/uploads/2024/08/transparent-pricing-icon.svg "Transparent Pricing Icon")###### Transparent pricing Our competitive fixed-fee pricing has no hidden costs. You'll know upfront what you're paying for, giving you peace of mind and accurate budgeting. ![Fast Turnaround Times Icon](https://rezzi.com.au/wp-content/uploads/2024/08/fast-turnaround-times-icon.svg "Fast Turnaround Times Icon")###### Fast turnaround times We know time is of the essence when you're buying a property. Our prompt and efficient contract reviews prioritise quality, but we also act fast giving you the the information and advice you need to make an informed decision. ![Personalised Service Icon](https://rezzi.com.au/wp-content/uploads/2024/08/personalised-service-icon.svg "Personalised Service Icon")###### Personalised service At Rezzi Conveyancing, we pride ourselves on tailored service. We understand your unique needs and provide expert guidance and support throughout the entire process. ## Our contract review process ![Peter Fletcher - Rezzi team](https://rezzi.com.au/wp-content/uploads/2024/08/identify-buying-opportunities.jpg "Peter Fletcher - Rezzi team") - Submit Your Contract: Start by submitting your property contract via email or using our secure form below. - In-Depth Analysis: We thoroughly analyse the contract, focusing on property details, inclusions and exclusions, special conditions, standard annexures, and key dates. Our comprehensive assessment includes reviewing the associated Landgate title searches. - Expert Advice and Recommendations: Receive a detailed report with our findings and recommendations. We discuss risks, concerns, and suggest amendments or additions to protect your interests. ## How much will my contract review cost? Your Rezzi Conveyancing contract review is a fixed price of $330 including GST. This amount is payable upfront and can be paid by credit card. If your offer is accepted and you appoint us to be your settlement agent, we will discount your settlement fee by 50% of the contract review fee. Add an Upload Your Contract For Review button including a payment option. ## Frequently asked questions What is a conveyancing contract review? A conveyancing contract review examines the REIWA Offer and Acceptance (O&A) contract for the purchase of a property in WA. It ensures that you understand the contract and reduces the likelihood of future disputes or complications. Why do I need a conveyancing contract review? A contract review provides a detailed analysis of your potential contractual obligations, helping you to avoid later disputes. How can a contract review service improve my property transaction? Engaging a contract review service provides peace of mind, identifies potential problems or inconsistencies, and helps you negotiate favourable terms for the best possible deal. What should I look for in a contract review service? Consider reputation, track record, knowledgeable professionals, transparent pricing, and client-centric approach. Prioritize firms with solid conveyancing expertise, clear communication, and transparent pricing to protect your interests throughout the transaction. Does your contract review include a review of strata company records? Our contract review focusses on the contract and not the pre-contract strata disclosure documentation. Can you review the contract for an off-the-plan purchase? Our expertise is laser-focussed on standard contracts that use the REIWA Offer and Acceptance (O&A). If you requires a contract review for an off-the-plan purchase we can recommend a good solicitor. --- ### [Stamp Duty Calculator](https://rezzi.com.au/stamp-duty-calculator/) **Published:** December 4, 2023 **Author:** Staff writer **Content:** # A state-by-state guide to understanding Stamp Duty When searching for our ideal home or next investment in the property market, the topic often left to the end is the elephant in the room – Stamp Duty. This inescapable factor in a property purchase journey isn’t just any old tax obligation, it’s the gatekeeper to achieving that property milestone. Courtesy of respective state governments, the revenue the state or territory receives from Stamp Duty is added to that state government’s budget. Your Stamp Duty contribution does the heavy lifting for the community as it aids in improving the health, transport and emergency services sectors. While it’s good to know that your money is going to good use – how deep will you have to dig into those pockets? Short answer – it depends. Each state and territory has its own rules, its perks for first-time buyers, and, of course, its slice of your pie. The Stamp Duty also varies depending on whether you are setting up your homestead, or making an investment move. We are taking you through Stamp Duty, and giving you an insight on what you might be up against. Finally, we will show you how our calculator can remove the guesswork from your Stamp Duty confusion. ### Australian Capital Territory (ACT) In the ACT, it’s a sliding scale of excitement with Stamp Duty. Starting at just $20 or $1.48 per $100 for those bargain properties under $200,000; it ramps up to $5.09 per $100 for those higher-end properties valued at $1,455,000+. First-home buyers, you’re in for a treat with some possible concessions—if you tick all the right boxes. And for the seasoned crowd, some exemptions make getting older a bit more golden. **Rezzi’s take:** Estimated Stamp Duty on a $500k residence? About $13,460. Not too shabby for a slice of the ACT. ### New South Wales (NSW) NSW is where the Stamp Duty scale can feel like a roller coaster ride. For those mid-range homes between $300,001 and $1 million, you’re looking at $8,990 plus a little extra for every $100 over $300k. For the swankiest properties above $3 million, it’s a hefty leap to the luxury tax bracket attracting a Stamp Duty of $150,490 plus $7 for every $100 or part thereof that the value exceeds $3 million. (Please note, premium duty is only payable on residential land). First-home buyers, keep your eyes peeled for concessions along with a $10,000 grant—because every bit helps. **Rezzi’s take:** Dropping $500k on a home? Your Stamp Duty comes to an estimated $17,990. ### Northern Territory (NT) In the NT, properties up to $525,000 have a unique calculation (duty payable is equal to (0.06571441 x V2) + 15V, where V is the dutiable value of the property divided by 1000.). Beyond that, it’s a straightforward percentage of the dutiable value. Seniors, your golden years are looking brighter with concessions, and new homeowners might snag up to $7k off their Stamp Duty. **Rezzi’s take:** For a home worth half a mil, expect to part with about $23,928.60 in Stamp Duty. ### Tasmania Tasmania starts the bidding at $20 for those almost mythical properties priced at $1,300 or below (FYI: properties in Tasmania are affordable, but not THAT affordable). From there, it’s a steady climb based on your property’s value. Unfortunately, first-home buyers and pensioners, the concession well is dry here. **Rezzi’s take:** Are you looking at a $500k Tassy home? That’ll be $18,247.50 in Stamp Duty. ### South Australia (SA) Kicking things off in the budget-friendly zone, if you’re eyeing a spot that’s $12,000 or less, the Stamp Duty’s a mere 1% of what you’re shelling out. But it’s an uphill climb from there. If you are eyeing a property that is more than half a mil in SA? The starting line is $21,330 in Stamp Duty, with an extra 5.5% tacked on for every dollar over $500,000. **Rezzi’s take:** Have your heart set on a $500k residence? Fork over $21,330 in Stamp Duty fees for the privilege of calling it yours. ### Victoria Victorians, rejoice! The sliding scale of Stamp Duty is tempered with a bit of grace for first-home buyers—properties under $600k are exempt from Stamp Duty! From there, there are discounts for properties up to $750k. Pensioners, there are some perks for you too, with exemptions and part concessions on the menu. Otherwise, Stamp duty in Victoria starts at 1.4% for properties valued at $25,000 and below, and goes up to 5.5% for properties over $960,000. **Rezzi’s take:** For a mid-range home of $500k, you’re looking at a Stamp Duty bill of around $25,070. ### Queensland Welcome to sunny Queensland, where if you’re snagging a property for less than $5k, you’re skating by without dropping a cent on Stamp Duty. But, once you cross that $5,000 threshold, and start browsing in the $5,000 to $75,000 neighbourhood, a 1.5% rate applies. Now, for those playing in the $75,000 to $540,000 playground, you’re shelling out $1,050 plus an extra $3.50 for every hundred over $75k. If you aim to live large with a property tipping over the million-dollar mark, you’re looking at a hefty $38,025, plus an additional $5.75 for every hundred past that million mark. **Rezzi’s take:** For a half-million-dollar home, the Stamp Duty estimate stands at $15,925. ### Now, to our home turf, Western Australia We’ve found our way back home! In Western Australia, for properties worth $120,000 and below the Stamp Duty is payable at a rate of 1.9%. It increases in increments to $28,435 plus 5.15% of dutiable value over $725,000. If you are a first-time home buyer, you’re in luck, because the Stamp Duty bill is scrapped for you on properties or vacant land valued at up to $430,000. This exemption aims to facilitate homeownership for first-time buyers. Plus, the First Home Owners Grant (FHOG) is set at $10,000. This grant is designed to assist first-time homebuyers in purchasing their initial home but is only available for new homes or land with an attached building contract. **Rezzi’s take:** You will be dropping about $17,765 on Stamp Duty for a $500k WA dwelling. - How is Stamp Duty calculated in WA? In Australia, the Stamp Duty you must pay is the same regardless of whether the property is residential, investment, mixed-use or commercial. The only time it changes is if you are a first home buyer. - Calculating Stamp Duty on vacant land in WA: The calculation of Stamp Duty on vacant land follows specific guidelines set by the WA Department of Finance. The initial stamp duty is calculated at the general rate upon purchasing vacant land. This applies to all vacant land transactions before any developments are made. Buyers can apply for a stamp duty refund if a residence is constructed on vacant land, and this construction qualifies for the First Home Owners Grant. This refund is granted once the FHOG is issued. For instance, if you build a family home on the purchased land and it meets the criteria for the FHOG, you become eligible for this refund. - Understanding the Stamp Duty Surcharge for foreign investors in WA: Foreign investors purchasing property are subject to a Foreign Buyers Duty, also known as a Stamp Duty Surcharge. This is in addition to the standard transfer duty. The surcharge for foreign buyers is set at 7% of the property’s dutiable value. In the vast expanse of WA, from the urban sprawls to the untouched corners, understanding Stamp Duty is your first step in conquering the property domain. At Rezzi, we want to help you navigate these waters with the confidence of a seasoned property pro, that is why we created the Stamp Duty Calculator. ### Removing the guesswork out of stamp duty with our stamp duty calculator Are you ready to demystify the stamp duty maze? Introducing our easy-to-use stamp duty calculator. Cracking the code on what you’ll actually pay when you snag that next piece of Aussie real estate just got a whole lot easier. Now, you can wave goodbye to any guesswork surrounding stamp duty. So, here’s the deal: our calculator is your first-class ticket to pinpointing those inescapable stamp duty costs across any corner of Australia. It considers your situation, is straightforward, and can act as your go-to tool for budgeting your property dreams. However, please note that our calculator is a crystal ball, not a fortune teller. It produces solid estimates to slot into your financial game-plan, but it’s not the final word. For the intricate details of your stamp duty dues, consult with professionals to understand your specific obligations. [ Try the calculator ](/try-stamp-duty-calculator) --- ### [Separation Transfers](https://rezzi.com.au/divorce-property-settlement-perth/) **Published:** February 24, 2022 **Author:** Staff writer **Content:** # DIVORCE PROPERTY SETTLEMENT IN PERTH #### At Rezzi, we understand that separation or divorce is an emotional and stressful time. So, we work to ensure that your marriage or de facto separation property transfer is as stress-free, affordable and efficient as possible. Trusted by over ### 25,000 Perth families ![Rezzi](https://rezzi.com.au/wp-content/uploads/2022/06/google-logo.svg) Excellent 5.0Based on 628 reviews ![](https://rezzi.com.au/wp-content/uploads/2024/12/logo-reiwa-member.png "logo-reiwa-memberpng") ![](https://rezzi.com.au/wp-content/uploads/2025/09/aicwa.webp "aicwawebp") ![](https://rezzi.com.au/wp-content/uploads/2025/09/pexa.webp "pexawebp") ## We have you covered! At Rezzi, we recognize the emotional and challenging nature of separations and divorces. Our goal is to make the property transfer process during your marriage or de facto separation as hassle-free, cost-effective, and streamlined as we can. Our process is straightforward and simple ![Over 25000 Satisfied Customers Icon](https://rezzi.com.au/wp-content/uploads/2024/08/over-25000-satisfied-customers-icon.svg "Over 25000 Satisfied Customers Icon")###### Initial consultation To begin your separation property transfer, we initiate on-boarding interviews where both partners are involved. These personalized consultations ensure that each party understands their rights and the progression of the transfer process. By eliminating confusion and fostering transparency, we establish a solid foundation for a seamless transfer, where all parties are well-informed and aware of the expected outcome. ![Court Order Compliance Icon](https://rezzi.com.au/wp-content/uploads/2024/08/court-order-compliance-icon.svg "Court Order Compliance Icon")###### Compliance with court orders Our team will ensure the smooth facilitation of the property transfer and the equitable distribution of funds in strict adherence to the property orders issued by the family court or the applicable binding financial agreement. ![Verification of identity provider fees icon](https://rezzi.com.au/wp-content/uploads/2024/08/verification-of-identity-provider-fees-icon.svg "Verification of identity provider fees icon")###### Identity verification To expedite the transfer process and ensure a seamless experience, we promptly arrange for both partners to undergo the Verification of Identity (VOI) process. This step enables us to swiftly move forward with the necessary procedures. We’re more than just a settlement agency – we’ll be your trusted partner through this challenging time ![Franca Jankowski - Rezzi team](https://rezzi.com.au/wp-content/uploads/2024/08/de-risk-the-transaction.jpg "Franca Jankowski - Rezzi team") Put simply, we’re experts when it comes to navigating a stress-free and efficient property transfer when a marriage or a domestic relationship has run its course. Over the past 35 years, Rezzi Conveyancing (formerly residential settlements) has earned its reputation as one of the most trusted settlement agencies in Western Australia. Our experienced team has successfully completed countless separation property transfers. ## What our clients are saying A transaction as smooth as SILK. No hidden expenses from day one. Step by step updates. Clear instructions. Very polite phone conversations despite unforeseen delays. An excellent settlement PARTNER in every way imagined. ###### Nabil J. Thankyou Franca. It proved to be a hassle free service that took all the worry out of the settlement process. My wife and I are both happy to recommend their professional service to anyone who looking for an efficient settlement agency the same as we were. ###### Stephen H. Great service and very efficient. Full of information if required. they have made the settlement seamless and worry free. Well recommended. thanks again ###### Scott M. [ View all reviews ](/reviews) ## Separation transfers that are efficient, affordable and clear ![On Boarding Interviews Icon](https://rezzi.com.au/wp-content/uploads/2024/08/on-boarding-interviews-icon.svg "On Boarding Interviews Icon")###### On-boarding interviews We kick-start your separation property transfer with an initial interview with both partners to let each know their rights and how the transfer process will progress. Our personalised on-boarding interviews eliminate confusion and set the foundation for a smooth, transparent transfer where each party is clear and informed about the outcome. ![Court Order Compliance Icon](https://rezzi.com.au/wp-content/uploads/2024/08/court-order-compliance-icon.svg "Court Order Compliance Icon")###### Court order compliance We will facilitate the property transfer and distribution of funds in accordance with the family court property orders or the related binding financial agreement. ![Stamp duty icon](https://rezzi.com.au/wp-content/uploads/2024/08/stamp-duty-icon.svg "Stamp duty icon")###### Stamp duty assessment As part of the transfer process we will have the transaction assessed for stamp duty payable by the Office of State Revenue. So, you will know if this is applicable, sooner rather than later. ![Verification of identity provider fees icon](https://rezzi.com.au/wp-content/uploads/2024/08/verification-of-identity-provider-fees-icon.svg "Verification of identity provider fees icon")###### Identity verification To ensure an efficient and stress-free transfer, we immediately arrange for both partners to complete the verification of identity (VOI) process. This will get things moving forward fast. ## We’re more than just a settlement agency – we’ll be your trusted partner through this challenging time #### Why choose us for your separation transfer? There are plenty of reasons why choosing the team at Rezzi Conveyancing will serve you well. We’ll be a perfect match if: - You want your property settlement process to be handled by a highly experienced settlement agency that specialises in separation property transfers. - You want the separation transfer process to be quick, clear and in accordance with the property orders. - You intend to secure a share in a property currently owned by another family member. - And you want it all done while paying a very reasonable service fee. ![Jayde Gray - Rezzi team](https://rezzi.com.au/wp-content/uploads/2024/07/mastering-communication.jpg "Jayde Gray - Rezzi team") ## Call now to discuss your needs [1300 001 358](tel:1300001358) --- ### [Deceased Estate Transfers](https://rezzi.com.au/deceased-estate-transfer-perth/) **Published:** March 7, 2022 **Author:** Staff writer **Content:** # Dealing With A Deceased Estate Transfer Doesn’t Need To Be A Burden #### Over the past 35 years, we’ve helped thousands of WA estate executors and administrators transfer property into the names of beneficiaries. Trusted by over ### 25,000 Perth families ![Rezzi](https://rezzi.com.au/wp-content/uploads/2022/06/google-logo.svg) Excellent 5.0Based on 628 reviews ![](https://rezzi.com.au/wp-content/uploads/2024/12/logo-reiwa-member.png "logo-reiwa-memberpng") ![](https://rezzi.com.au/wp-content/uploads/2025/09/aicwa.webp "aicwawebp") ![](https://rezzi.com.au/wp-content/uploads/2025/09/pexa.webp "pexawebp") ## We have you covered! With over three decades of experience, we have assisted numerous estate executors and administrators in Western Australia with the smooth transfer of properties to beneficiaries. Our expertise spans 35 years, benefiting countless individuals in this process. **If you’re the executor or administrator of an estate** We are here to assist you in fulfilling your obligations by preparing and submitting a transmission application to landgate. Once the application is processed, the property will be transferred into your name as the executor or administrator. From there, it can be further transferred into the names of the beneficiaries or purchasers as needed. **If you’re a surviving joint tenant** If you are a joint tenant and your co-owner has passed away, and you would like to transfer the property solely into your name, we can assist you by submitting a survivorship application to landgate. Once the application is processed, the property title will reflect you as the sole proprietor. ## If you’re the executor or administrator of an estate ![Ivy Molina - Rezzi team](https://rezzi.com.au/wp-content/uploads/2024/07/Empowerment-and-insight.jpg "Ivy Molina - Rezzi team") We’ll help you deal with your obligations by preparing and lodging a transmission application with landgate. Once processed, the property will be transferred into your name as executor or administrator and can then be transferred into the names of the beneficiaries or purchasers. ###### What we’ll need to get started - Probate or letters of administration as issued by the supreme court of WA. - The duplicate certificate of title (CT), if issued. ## If you’re a surviving joint tenant If you own a property as a joint tenant with a person who is now deceased and wish to have the property transferred into your name, we can lodge a survivorship application with landgate. Once processed, the property title will show you as the sole proprietor. ###### What we’ll need to get started - The original death certificate - The duplicate certificate of title (CT), if issued. ![](https://rezzi.com.au/wp-content/uploads/2024/08/put-you-in-the-negotiation.jpg "put you in the negotiation") ## Our professional service fee ![Franca Jankowski - Rezzi team](https://rezzi.com.au/wp-content/uploads/2024/08/de-risk-the-transaction.jpg "Franca Jankowski - Rezzi team") #### $660 inc. GST ###### What’s included - Preparation and lodgment of a transmission or survivorship application with landgate - Certifying any evidence lodged in support of the application - Preparation of the required statutory declaration - Assistance with the application for consent from any existing mortgagee ## What our clients are saying Great experience with Sara Hayes. She’s very helpful and professional. She explains things clearly and communicates efficiently. Everything went really well. Highly recommended. ###### Erica D. Great communication and made it it an easy process to go through. Answered all my questions in a simple and kindly manner. Thank you Franca! ###### Mai N. Sara was very efficient, courteous and helpful in the settlement of my wife and her sisters deceased mothers family home. We all recommend Sara (and Residential Settlements) to handle your settlement. Thank you Sara. From Karlene and John ###### John S. [ View all reviews ](/reviews) ## Ready to get started? Call us on [1300 001 358](tel:1300001358) [ Send us a message ](/contact-us) ## Frequently asked questions Q: There’s a mortgage on the property. What do I do? The mortgage on the property will either need to be discharged or refinanced prior to the property being transferred into the name of the Executor or Administrator. Q: What can delay the process? Once probate is issued, the primary delay usually comes from the refinance of an existing mortgage. Q: How long will the process take? The process will take approximately 4 weeks from the date we receive the original probate or letters of administration. Q: Can I get started before the issue of probate? No. We’re required by law to include a certified copy of the probate or letters of administration along with the Transmission Application. --- ### [Related Party Transfers](https://rezzi.com.au/family-property-transfer-perth/) **Published:** March 7, 2022 **Author:** Staff writer **Content:** # Do You Want To Transfer A Property To A Family Member Or Related Party? #### Over the past 35 years, we’ve facilitated thousands of successful family and related-party property transfers throughout Perth. Trusted by over ### 25,000 Perth families ![Rezzi](https://rezzi.com.au/wp-content/uploads/2022/06/google-logo.svg) Excellent 5.0Based on 628 reviews ![](https://rezzi.com.au/wp-content/uploads/2024/12/logo-reiwa-member.png "logo-reiwa-memberpng") ![](https://rezzi.com.au/wp-content/uploads/2025/09/aicwa.webp "aicwawebp") ![](https://rezzi.com.au/wp-content/uploads/2025/09/pexa.webp "pexawebp") ## Family property transfers in Perth **What does a related party transfer entail?** A related party transfer involves transferring a property or a portion of property ownership to a related individual. Related parties include spouses, family members, or individuals and entities in business relationship. These transactions are not considered “arms length” deals, as the parties involved have an existing relationship and benefit from the transaction differently than in a standard transaction. An obvious example of where a translation is not at arms length is when a property is received as a gift. **Examples of related party transfers include:** - Adding a spouse to the title. - Change of ownership between related parties for refinancing purposes. - Property settlements resulting from divorce or de facto separation. - Transfers between family members as a gift or below market value. - Transferring property from a deceased estate to a beneficiary. - Shifting ownership from a trust or company to an individual’s name for tax purposes. **Is a contract for sale necessary for a related party transaction?** In certain instances, a Contract for Sale may not be necessary. For example, when property ownership is being transferred based on a court order, probate or letters of administration, a contract is not required. But in most other cases a contrat is the preferred option. We can assist with the preparation of the contract, where required. ![Franca Jankowski - Rezzi team](https://rezzi.com.au/wp-content/uploads/2024/08/de-risk-the-transaction.jpg "Franca Jankowski - Rezzi team") #### A related party transfer is perfect if: - You’ve entered into a domestic relationship and wish to add your partner to the title. - You wish to transfer a property to a friend or business associate. - You wish to transfer a property to your children or another relative. - You’ve ended a domestic relationship and wish to transfer the property in accordance with the court orders. ## Call now to discuss your needs [1300 001 358](tel:1300001358) ## What our clients are saying A transaction as smooth as SILK. No hidden expenses from day one. Step by step updates. Clear instructions. Very polite phone conversations despite unforeseen delays. An excellent settlement PARTNER in every way imagined. ###### Nabil J. Thankyou Franca. It proved to be a hassle free service that took all the worry out of the settlement process. My wife and I are both happy to recommend their professional service to anyone who looking for an efficient settlement agency the same as we were. ###### Stephen H. Great service and very efficient. Full of information if required. they have made the settlement seamless and worry free. Well recommended. thanks again ###### Scott M. [ View all reviews ](/reviews) ## How we work Here’s what we’ll do to ensure a smooth, stress-free transfer. ![](https://rezzi.com.au/wp-content/uploads/2024/08/a-detailed-client-brief-icon.svg "a-detailed-client-brief-icon")###### A detailed client brief We start by understanding your unique needs. Clarity at this stage saves time and reduces stress later. ![Stamp duty icon](https://rezzi.com.au/wp-content/uploads/2024/08/stamp-duty-icon.svg "Stamp duty icon")###### Stamp duty assessment We’ll have your transfer assessed so that you’ll know exactly how much stamp duty is payable, if applicable. ![Dealing with mortgages icon: Rezzi](https://rezzi.com.au/wp-content/uploads/2024/08/dealing-with-mortgages-icon.svg "Dealing with mortgages icon: Rezzi")###### Dealing with mortgages We work with all banks involved in the transfer to ensure a smooth financial settlement. ![Rates Adjustment Icon](https://rezzi.com.au/wp-content/uploads/2024/08/rates-adjustment-icon.svg "Rates Adjustment Icon")###### Rates adjustment Where needed, we’ll adjust the water and council rates as of settlement day. ![Complete Settlement Icon: Rezzi](https://rezzi.com.au/wp-content/uploads/2024/08/complete-settlement-icon.svg "Complete Settlement Icon: Rezzi")###### Complete settlement We arrange and attend settlement ensuring funds and property is transferred correctly and accurately. ## Call now for a quote [1300 001 358](tel:1300001358) [ Send us a message ](/contact-us) --- ### [Susie Oates](https://rezzi.com.au/team/susie-oates/) **Published:** September 9, 2025 **Author:** Staff writer **Content:** # Susie Oates Senior Strata Manager 30 years in strata management ## Meet Susie Oates Susie is a highly regarded strata professional in WA, with decades of hands-on experience supporting owners, councils, and communities. Having previously owned and operated her own successful strata management business, she brings a wealth of technical knowledge and a rare depth of perspective that only comes with years of navigating the complexities of strata. At [Rezzi Strata](/strata-management), Susie manages a diverse portfolio with genuine care and professionalism while also providing senior support to our growing team. She is recognised for her calm and steady hand in the face of pressure, and her high emotional intelligence allows her to guide people through even the most complex or sensitive issues with clarity and confidence. Her expertise covers compliance, financial oversight, owner engagement, and the delivery of major projects and maintenance programs. Beyond her technical skill, Susie’s warmth, empathy, and collaborative approach add enormous value to the Rezzi Strata family – strengthening not just our service to clients, but the culture of our agency as a whole. ![Meet Susie Oates](https://rezzi.com.au/wp-content/uploads/2025/09/meet-susie-oates.jpg "Susie Oates - Rezzi") ## Contact me ![Susie Oates - Contact](https://rezzi.com.au/wp-content/uploads/2025/09/susie-contact-me.jpg "Susie Oates - Contact") [ ](tel:0894664011) [ 08 9466 4011 ](tel:0894664011) [ Facebook-f ](https://www.facebook.com/rezziau) [ Linkedin-in ](https://www.linkedin.com/company/rezziau/) [ Instagram ](https://www.instagram.com/rezziau/) ### Send me a message Name\* Email\* Phone\* Enquiry Details:\* Attach File Accepted formats: jpeg, jpg, png, pdf. Filesize: 10mb or less For security reasons we don't publish our email address on our website. Please send us a message and we'll get back to you. Δ --- ### [Passionately Pink Party](https://rezzi.com.au/passionately-pink-party/) **Published:** November 2, 2023 **Author:** Staff writer **Content:** ![NBCF Community Support](https://rezzi.com.au/wp-content/uploads/2025/07/nbcf-community-support-white.svg "NBCF Community Support") # JOIN US FOR OUR 2024 PASSIONATELY PINK PARTY - 00Days - 00HRS - 00MINS ## What A pink party to help raise funds to support world-class research, bringing us one step closer to a world without breast cancer. ## Where Rezzi HQ 5/170 Burswood Road, Burswood WA ## When 6th September 2024 5.30-10.00pm ## Why? Because we believe every death from breast cancer is one too many. Book your free ticket ## Our 2023 party was a hit ![Gallery 1](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-1.png) ![Gallery 2](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-2.png) ![Gallery 3](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-3.png) ![Gallery 4](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-4.png) ![Gallery 5](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-5.png) ![Gallery 6](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-6.png) ![Gallery 7](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-7.png) ![Gallery 8](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-8.png) ![Gallery 9](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-9.png) ![Gallery 10](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-10.png) ![Gallery 11](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-11.png) ![Gallery 12](https://rezzi.com.au/wp-content/uploads/2023/11/gallery-12.png) ## 2024 is set to be even bigger and better! ![2024 is set to be even bigger and better!](https://rezzi.com.au/wp-content/uploads/2024/07/2024-is-set-to-be-even-bigger-and-better.jpg "2024 is set to be even bigger and better") Join us as we strive to exceed last year’s efforts of fundraising over $10,000 for the National Breast Cancer Foundation. Our Passionately Pink Party was a huge success and as a result we are already planning our 2024 party to be even bigger and better! Think nightclub vibes: DJ, lights and chilled beats. There’ll be a stack of raffles, door prizes and live auctions by local auctioneering legend, Tom Esze. As Corporate Partners, we are commited to fighting against breast cancer by donating much needed funds to world-class research, bringing us one step closer to a world without this devastating disease. Book your free ticket ## Rezzi are corporate partners of the National Breast Cancer Foundation. Join us as we continue to raise funds. As corporate partners, we have made an ongoing commitment to continue raising funds for breast cancer research and welcome your support. Can’t attend our event? Feel free to make a donation instead. [ Donate now ](https://fundraise.nbcf.org.au/fundraisers/TeamRezzi) ## About the National Breast Cancer Foundation The National Breast Cancer Foundation (NBCF) is Australia’s leading not-for-profit organisation funding world-class breast cancer research towards our vision of Zero Deaths from breast cancer. Since their inception in 1994, NBCF has invested around $200M into more than 600 world-class research projects across Australia. In this time, death rates from breast cancer in Australia have improved by 43%. There have been remarkable results, but the job’s not done. At NBCF, they’re determined to create a better tomorrow. They know research matters, and it is central and critical to improving breast cancer outcomes. That’s why they fund the very best breast cancer research in Australia by awarding grants via an open national, competitive and rigorous peer review process. **You can find out more about NBCF by visiting** [www.nbcf.org.au](https://nbcf.org.au/) ## Wish to donate to our raffle and auction? Laat year’s success was largely due to the generously donated gifts for our raffles and auction prizes. This support made a tangible difference and helped us surpass our fundraising goals. Help us to do this once again in 2024! ![](https://rezzi.com.au/wp-content/uploads/2024/07/I-would-like-to-donate-a-gift-or-prize.jpg "I-would-like-to-donate-a-gift-or-prizejpg") #### I would like to donate a gift or prize: Full Name\* Email\* Business name Proposed gift Δ --- ### [Rezzi Concierge](https://rezzi.com.au/concierge/) **Published:** June 16, 2023 **Author:** Staff writer **Content:** # Put your feet up... Let us do all the hard work and organise your move - FOR FREE! [ Contact our movologist ](#form-concierge) ![Logo Rezzi Concierge](https://rezzi.com.au/wp-content/uploads/2025/07/logo-rezzi-concierge.svg "Logo Rezzi Concierge") ## Making moving house a breeze! Your Rezzi Concierge Movologists are here to make your move simple and stress-free. They can arrange the connection of your gas, pay TV and broadband. But they won’t stop there. Just let them know your budget, and they’ll source quotes for everything from removalists and storage to cleaning and home maintenance. You won’t need to lift a finger. And, best of all, our concierge service is free! ###### Electricity ###### Gas ###### Lpg ###### Broadband ###### Insurance ###### Water ###### Removals ###### Packing ###### Storage ###### Cleaning ###### Locksmiths ###### Gardening ###### Home Security ###### Pay TV ###### Solar ###### And More ## Fill out the form to get started today ###### Market leading service providers ###### Trusted in over half a million moves ###### Expert moving advice --- ### [Glossary Of Real Estate Terms & Property Jargon](https://rezzi.com.au/glossary-of-real-estate-terms-property-jargon/) **Published:** March 17, 2022 **Author:** Staff writer **Content:** # Glossary Of Real Estate Terms & Property Jargon We’re often asked to explain various real estate terms and jargon associated with the settlement process. Below you’ll find the most common terms. If you want to know the meaning of a real estate term that isn’t listed below, [send us a message](/contact-us) or call us on [1300 001 358](tel:1300001358). ###### Access devices Refers to any key or security device which enables access to the property – including garage remotes and codes for security alarms. At least one key should be provided to each lock on the premise. This includes any door locks, deadbolts, window locks, padlocks, meter box locks, garage and shed locks. If all access devices are ‘keyed the same’, only one key is required. In the case of automatic garage doors and gates, at least one remote must be provided for each device. In the case of a security system, the access code must be provided. ###### Agent A licensed professional who represents buyers or sellers in a real estate transaction. ###### Appraisal An evaluation of a property's value by a professional appraiser. ###### Auction A public sale where a property is sold to the highest bidder. ###### Australian Property Institute (API) A professional body for property professionals in Australia. ###### Body Corporate On strata title properties the control and administration of common property is vested in a statutory body corporate, which comes into existence automatically on the registration of the strata plan. The registered proprietors of each of the units are the only members of the body corporate. The rights and obligations of the body corporate are fixed by scheduled by-laws. The term also applies to share holders in units under company title, but this is rare in Western Australia. ###### Body corporate fees Regular fees paid by owners of strata-titled properties to cover common expenses. ###### Building inspection A professional examination of a property’s structure and systems. ###### Building permit A permit required to construct or renovate a property. ###### Buyer's agent An agent who represents the interests of a property buyer. ###### Capital gains tax (CGT) A tax on the profit made from selling an investment property. ###### Capital growth An increase in the value of a property over time. ###### Caveat A notification on a title that warns prospective purchasers, mortgagees and others who propose to deal in the land that a third person (normally the person lodging the caveat) has some right or interest in the land. ###### Certificate of Title (CT) A legal document that proves ownership of a property. Duplicate deeds stating the fact and extent of the interest of a person (the registered proprietor) in land held under the Torrens title system. The deeds are individually designated with both a volume and folio number. One is kept in the titles office and the other is held by the registered proprietor. When the land is dealt with, a note of the dealing is made on both copies by the titles office. ###### Chattel A chattel is any piece of property other than real estate, including above-ground pools, swingsets, barbecues, light fittings, and dishwashers. ###### Commission A fee paid to an agent for their services in a property transaction. ###### Common Property That part of a strata-titled property owned and used in common by all the unit owners or occupiers and which is maintained by the Body Corporate. ###### Conveyancer A professional who oversees the legal aspects of a property sale or purchase. ###### Conveyancing The legal process of transferring ownership of a property from one party to another. ###### Council rates A tax levied by local councils on property owners. ###### Crown Land Land owned by the state or federal government. ###### Deposit A portion of the purchase price paid by a buyer to secure a property. ###### Depreciation The decrease in value of a property or its assets over time. ###### Developer A person or company that builds and sells property. ###### Development application (DA) A proposal to develop a property, submitted to local council for approval. ###### Disbursements Expenses paid out of a trust account on behalf of a client as expenditures. Examples include advertising expenses, rates and taxes and agent’s commission. ###### Dual agency When an agent represents both the buyer and the seller in a transaction. ###### Dual occupancy A property that can accommodate two separate living units. ###### Easements An easement is the right for a person or company to use part of a property that they don’t own. Easements are often granted to local councils and utility corporations to allow for gas, water, sewerage, etc to flow through a property. Any easements attached to a property will be listed under ‘Limitations, Interests, Encumbrances and Notifications’ on that property’s Certificate of Title. *Read our blog post, 3 common encumbrances and how they can trip you up, for information on a few of the most common types of encumbrances.* ###### Electronic Advice of Sale (EAS) Settlement agents submit an EAS to advise the Water Corporation, Office of State Revenue and Local Government Authorities of an impending settlement and obtain information needed for the settlement. The EAS is submitted once a contract becomes unconditional. ###### Encumbrance An encumbrance is a registered interest in land by a person who is not the land owner. Any encumbrances on a property can usually be found listed on the Certificate of Title. ###### Equity The value of a property minus any outstanding mortgage or liens. ###### Equity release The process of accessing the equity in a property to obtain funds. ###### Exclusive listing A property listing that is exclusive to one agent or agency. ###### Fair market value The price that a property would fetch in the open market. ###### Final Inspection An inspection conducted shortly before settlement in which a buyer ensures the property is in the condition outlined in the Offer & Acceptance. This may include checking that all gas, electrical and plumbing appliances are in working order and that chattels have remained. ###### First Home Owner Grant A government grant for first-time home buyers. ###### Fixed-rate mortgage A mortgage with an interest rate that does not change over the life of the loan. ###### Fixture An item that is permanently attached to a property, such as a built-in appliance. ###### Foreign Investment Review Board (FIRB) A government agency that oversees foreign investment in Australian property. ###### Freehold A type of property ownership that includes both the land and any structures on it. ###### Foreign resident capital gains withholding (FRCGW) A tax on the capital gains made by foreign residents on Australian property. ###### General Conditions The general conditions that form part of REIWA Contract of Sale of Land or Strata Title by offer and acceptance. Also referred to as the Joint Form and General Conditions, and JFGC. ###### Green Title The common name given to title for land that is not a strata title. It’s the most popular form of title in Western Australia. ###### Gross rental yield The total income generated by a property as a percentage of its value. ###### Heritage listing A property that is protected by law due to its cultural or historical significance. ###### Home loan A loan used to purchase a property, typically with a fixed or adjustable interest rate. ###### Homeowners insurance Insurance that protects against damage to a property. ###### House and land package A combined purchase of both a new home and the land it sits on. ###### Interest rate The rate at which a borrower is charged for a loan. ###### Interest-only mortgage A mortgage where the borrower only pays interest for a set period before beginning to pay off the principal. ###### Instrument A category of legal documents including, but not limited to, transfers, easements, leases, and mortgages under any Act which affects the registration of land dealings. ###### Joint Form of General Conditions The general conditions that form part of the REIWA *Contract for sale of land or strata title by offer and acceptance*. Also referred to as the Joint Form, General Conditions, and JFGC. ###### Joint Tenants Ownership of land in which the interest of each joint tenant is not separate or distinct from the other. Each is entitled to an undivided interest in the whole property – that is, they each own the whole. There can be more than 2 owners as joint tenants. All joint tenants are entitled to physical possession of the whole property. In dealing with third parties joint tenants must act as a single owner. Joint tenants must acquire the property at the same time from the same person. The most distinguishing feature of this form of co-ownership is the right of survivorship. ###### Joint Venture A partnership between two or more parties for the purpose of investing in and developing a property. ###### Landgate [Landgate](https://www.landgate.wa.gov.au/) is the statutory authority responsible for Western Australia’s property and land information. All property transfers must be registered with Landgate. ###### Landlord The owner of a property that is leased to a tenant. ###### Land tax A tax levied by state governments on landowners. ###### Lease A legal agreement between a landlord and tenant outlining the terms of a rental. ###### Lenders mortgage insurance (LMI) Insurance required by some lenders for borrowers with a low deposit or high-risk loan. ###### Listing A property that is available for sale or lease. ###### Listing agreement A contract between a seller and their real estate agent outlining the terms of the sale. ###### Loan-to-value ratio (LVR) The ratio of a loan amount to the value of the property being purchased. ###### Market value The estimated value of a property based on current market conditions. ###### Mortgage A loan used to secure a property, typically with a fixed or adjustable interest rate, with the property serving as collateral. ###### Negative gearing When the cost of owning a property is greater than the income generated by it, resulting in a tax deduction. ###### Offer A proposal to purchase a property at a specific price and under certain conditions. ###### Offer & Acceptance (O&A) Usually an offer to buy property is made using both the Contract for Sale of Land or Strata Title by Offer and Acceptance form, commonly called the O&A; and the Joint Form of General Conditions for the Sale of Land, commonly referred to as the General Conditions. Together, the O&A and the General Conditions constitute the standard contract for the sale of real estate in Western Australia. ###### Off-the-plan A property purchased before it has been built, based on architectural plans and drawings. ###### Open house A scheduled time for prospective buyers to view a property without an appointment. ###### Option A legal agreement between a buyer and seller giving the buyer the option to purchase the property later. ###### Owner-builder A person who builds their own home. ###### Owner-occupier A property owner who lives in the property themselves. ###### Personal Property Securities Register (PPSR) A national register of security interests in personal property. ###### Penalty Interest Penalty interest is a fee that a buyer or seller can charge another party for delaying settlement, as compensation. ###### Pest inspection An inspection of a property to identify any pests, such as termites. ###### Positive cash flow A property that generates more rental income than its expenses. ###### Power of Attorney Power of Attorneys, or POAs, are an agreement enabling a person (or people) to act on behalf of another person. *Read our post on [What you need to know about Power of Attorneys](https://residentialsettlements.com.au/power-of-attorney/ "What you need to know about Power of Attorneys") to find out how a Power of Attorney might impact your settlement.* ###### Pre-approval Pre-approval is a written assessment of your worthiness for a loan. When you seek pre-approval, your lender will assess your ability to pay, as well as your credit history, to decide how much they are willing to lend you. It’s a great idea to [get pre-approval before you make an offer on a property](https://residentialsettlements.com.au/4-reasons-you-need-preapproval/). ###### Private treaty A method of selling a property through negotiations between the buyer and seller, rather than through an auction. ###### Property management The management of a property on behalf of the owner, including leasing, maintenance, and financial management. ###### Property report A detailed report on a property’s history, value, and potential issues. ###### Property settlement The finalization of a property sale or purchase, including the transfer of ownership and payment of funds. ###### Real estate agent A licensed professional who facilitates property transactions between buyers and sellers. ###### Real estate institute A professional body for real estate agents in Australia. ###### Refinance The process of replacing an existing mortgage with a new one. ###### Renovation The process of improving or updating a property. ###### Rental yield The annual income generated by a property as a percentage of its value. ###### Reserve price The minimum price a seller is willing to accept at an auction. ###### Requisitions on Title A list of formal questions about the title submitted to the seller. Information revealed in requisitions on title include that which may not have been previously disclosed or discovered during inspection of the property (for example, disputes with neighbours relating to fences). ###### Sale contract A legally binding agreement between the buyer and seller outlining the terms of a property sale. ###### Settlement The completion of the process of transferring property free of any encumbrances such as mortgages or caveats. The purchaser’s [settlement agent](https://residentialsettlements.com.au/ "Settlement Agents in Perth") hands a cheque to the vendors bank to discharge the mortgage and the vendor nominates where the remaining balance should go. The purchaser then becomes the owner of the property once the transaction is registered at Landgate and their bank can now lodge their mortgage. ###### Settlement agent A professional who oversees the transfer of ownership and funds during a property sale. ###### Stamp Duty A tax levied by state governments on property purchases. Also called Transfer Duty, Stamp Duty is a significant tax payable by all home buyers. Eligible first home buyers can apply for this to be waived. ###### Strata Plan A Strata Plan contains a detailed pictorial description of lots within a strata complex. It includes lot dimensions, building outlines, certificate of title numbers for each lot, details of unit entitlement and common property, and notifications of encumbrances affecting the strata plan. ###### Strata Title Property title typically associated with duplexes, villas, townhouses and units. In a strata plan, individuals each own a small portion of a strata building such as a unit – which is identified as ‘lot’ on the title. On many strata plans owners share common property such as external walls, driveways and garden areas. ###### Subdivision The process of dividing a larger parcel of land into smaller lots. ###### Survey A professional examination of a property’s boundaries and features. ###### Survey-strata Survey-strata plans define the lots in a survey-strata scheme, which are the areas in the scheme owned individually. Common property areas owned jointly by all lot owners may, or may not exist in survey-strata schemes and are defined as “common property lots”. Survey-strata lots may be limited in height and depth but generally are not. No buildings are shown on Survey-Strata Plans. ###### Survivorship Upon the death of one joint tenant, the remaining interest in the land is transmitted to the surviving joint tenant. For example, if A and B own land as joint tenants and A dies, then B will become the sole registered proprietor. ###### Tenant A person who rents a property from a landlord. ###### Tenants in Common Shared ownership of land in which each owner’s share is separate and distinct from the other. There can be several owners as tenants in common all with different shares. Ownership can be shared in any proportion acceptable to all common owners. All tenants in common are entitled to physical possession of the whole property. Tenants in common can each deal with third parties as to their share as a separate owner, generally without the need for other co-owner’s consent (unless they have a co-ownership agreement in place). Tenants in common can acquire their interests at different times and from different people. Each tenant in common is free to sell or otherwise deal with their interest in a property at anytime (subject to any agreements reached between tenants in common). ###### Title insurance Insurance that protects against any defects or issues with a property’s title. ###### Title search A search of the property’s title to ensure there are no encumbrances or legal issues. ###### Torrens title A type of property ownership that guarantees the owner’s title and boundaries. ###### Townhouse A multi-level residential property that shares one or more walls with other properties. ###### Transfer of Land The document used to transfer the interests of a registered proprietor to a purchaser by means of registration at Landgate. ###### Under offer A property that has received an offer but has not yet finalized the sale. ###### Vacancy rate The percentage of properties in a certain area that are currently unoccupied. ###### Valuation An estimate of a property’s value by a professional valuer. ###### Vendor The seller of a property. ###### Zoning The designation of a specific area for a particular land use, such as residential or commercial. ## Rezzi. The edge you need. Buying a home can either set you up or set you back. I know from firsthand experience the financial gains that come from a smart property purchase. Get it right, and you’re on the path to early retirement. But get it wrong and it will set you back for years. The stakes are high. And they’re especially high for home buyers because the real estate industry stacks the odds in favour of the seller. And that’s why I started Rezzi; to give you a real chance of making a winning property move. My goal is simple: to provide you with the strategies, information and support you need to make bold, confident property decisions. And, if that’s what you want, let’s talk. ![Peter Signature](https://rezzi.com.au/wp-content/uploads/2022/02/peter-signature.svg "Peter Signature") #### Peter Fletcher #### Managing Director ![Peter Fletcher - Rezzi team](https://rezzi.com.au/wp-content/uploads/2024/07/owning-our-journey.jpg "Peter Fletcher - Rezzi team") [ View Our Services ](/services) ## Call us on [1300 001 358](tel:1300001358) --- ### [Try Stamp Duty Calculator](https://rezzi.com.au/try-stamp-duty-calculator/) **Published:** August 20, 2024 **Author:** Staff writer **Content:** # Stamp Duty Calculator for Western Australia Stamp Duty Calculator from [calculatorsonline.com.au](https://calculatorsonline.com.au) Our Stamp Duty Calculator provides an easy way to estimate the stamp duty expenses you may encounter when purchasing property in any Australian state or territory. It’s important to note that the results generated by our calculator are intended to serve as an indication of the potential stamp duty costs. They should be used to help you plan and include these estimates in your savings strategy. Therefore, while our calculator provides a helpful estimate, it’s essential to consult with professionals to get a precise understanding of your specific stamp duty obligations. ### How is stamp duty calculated in WA? In Australia, the stamp duty you are required to pay varies based on the nature of your property purchase. If you are buying a home to live in, known as an owner-occupier purchase, you will be eligible for a concessional rate. However, if you purchase property as an investment, you will be subject to a higher standard rate. Residential Property When purchasing a property intended as your main residence, stamp duty is calculated at a rate that considers the property value and its usage. This rate is usually lower compared to investment properties. Investment Properties Stamp duty rates for investment properties are typically higher, reflecting the non-primary residence status of the property. This category includes rental properties and other forms of real estate investments. Mixed-Use Properties Properties that serve dual purposes, such as a combination of residential and commercial use, require a more complex calculation. The stamp duty for such properties is proportionally allocated based on the residential and commercial segments of the property. ### Calculating stamp duty on vacant land in Western Australia In Western Australia, the calculation of stamp duty on vacant land follows specific guidelines set by the WA Department of Finance. Upon purchasing vacant land, the initial stamp duty is calculated at the general rate. This applies to all vacant land transactions before any developments are made. If a residence is constructed on vacant land, and this construction qualifies for the First Home Owners Grant, buyers can apply for a stamp duty refund. This refund is granted once the FHOG is issued. For instance, if you build a family home on the purchased land and it meets the criteria for the FHOG, you become eligible for this refund. ### Understanding the stamp duty surcharge for foreign Investors in Western Australia In Western Australia, foreign investors purchasing property are subject to a foreign buyers duty, also known as a stamp duty surcharge. This is in addition to the standard transfer duty. The surcharge for foreign buyers is set at 7% of the property’s dutiable value. Example: In cases where property is jointly purchased and one of the buyers is a foreign individual, the surcharge applies proportionally. It’s calculated based on the foreign investor’s share in the property. For instance, consider a scenario where a property valued at $600,000 is jointly purchased, and one of the buyers, holding a 40% interest, is a foreign investor. In this case, the standard transfer duty applies to the total value ($600,000), while the foreign transfer duty is levied on 40% of this amount, which is $240,000. Applying the above scenario, the standard transfer duty would be calculated on the full $600,000. The additional foreign transfer duty for the foreign investor’s 40% share would be calculated as 7% of $240,000, amounting to $16,800. ### Stamp duty for first home buyers in Western Australia In Western Australia, first home buyers benefit from specific stamp duty concessions, making it more affordable to enter the property market. The amount of stamp duty payable varies depending on the value of the property or land being purchased. First home buyers are exempt from paying any stamp duty on properties or vacant land valued at up to $430,000. This exemption aims to facilitate homeownership for first-time buyers. ### Understanding the first home owners grant (FHOG) in Western Australia In Western Australia, the First Home Owners Grant (FHOG) is set at $10,000. This grant is designed to assist first-time homebuyers in purchasing their initial home, providing a financial boost to make homeownership more accessible. Property Value Caps for FHOG Eligibility **General cap**: The total property value, including the home and land, must be $750,000 or less to qualify for the FHOG. **Higher cap for northern regions**: For properties located north of the 26th parallel, a higher cap is set. Here, the total property value can be up to $1,000,000 for the FHOG eligibility. --- ### [Reviews](https://rezzi.com.au/reviews/) **Published:** January 21, 2022 **Author:** Staff writer **Content:** # Client Reviews #### The reviews below are written by our clients. We don’t pay for or provide incentives for a positive review. All reviews are included, no matter the star rating. We don’t use review collection platforms and therefore don’t filter out negative reviews. All reviews are included so you can make an informed decision. ![](https://rezzi.com.au/wp-content/uploads/2022/06/google-logo.svg) Excellent [Rezzi](https://rezzi.com.au/)5.0Based on 628 reviews [See all reviews](https://search.google.com/local/reviews?placeid=ChIJtZ1xnye-MioRfyuqzRqchFo) [review us on](https://search.google.com/local/writereview?placeid=ChIJtZ1xnye-MioRfyuqzRqchFo) ![](https://lh3.googleusercontent.com/a-/ALV-UjXzk_NHBH35v5BLJQb2F6ENYGeB_8jtkCrYbhLKw0YjR7pzAYg=s56-c-rp-mo-ba12-br100) Siv R. Jayde made the settlement process a breeze. Highly recommend Rezzi for their great service and affodable pricing. ![](https://lh3.googleusercontent.com/a/ACg8ocLGxYD96uh50liLqJa2z3i-5Z_uWnnrwUv5znA4iTzzGfdMBw=s56-c-rp-mo-br100) Joshua M. Third time using Franca as our settlement agent and another great experience. She helped us navigate a tricky situation with professionalism, responsiveness and care. I will definitely be back for any future settlements. Highly recommend! ![](https://lh3.googleusercontent.com/a/ACg8ocJ8I6Ohzv4Rsh7sGPJNhQDaw2_PCb5dULSBUgvcqgjePvl31g=s56-c-rp-mo-ba12-br100) Joshua D. We will say Jayde Gray @Rezzi is very professional due to her high-level skills & attitude. Jayde is very experienced on property settlement and helps us deal with all sales issues with excellent negotiation skills for all related stakeholders. Meanwhile, she can update with us instantly for all details at each progress when selling a property. We are very happy for their service. Friendly and professional staff in this office. Strongly recommend Rezzi to everyone. ![](https://lh3.googleusercontent.com/a-/ALV-UjWgb99iwE8oPqps9Y_WQo1a9KWil2dqxHCq61-cWjdm64Gv6e16KQ=s56-c-rp-mo-br100) crystal C. Previously, I worked with two other conveyancing companies, and neither delivered the level of service that Franca and Ivy provided. Buying a property can be a stressful process, especially when managing numerous documents and deadlines. Franca consistently went above and beyond, taking the time to call me after hours to explain matters clearly and help reconcile the settlement statements. ![](https://lh3.googleusercontent.com/a-/ALV-UjXwih2glnpMYlG6Ph0OU9B4fb0FoNw_Zt3QSlNck473YNahkoM=s56-c-rp-mo-br100) Lockey Thank you to Jayde Gray for making the settlement process so seamless and easy to follow. We would recommend Rezzi to anyone purchasing or selling property. All the communication was clear and consistent and we never needed to chase up or seek clarification which was super helpful as first home buyers. ![](https://lh3.googleusercontent.com/a-/ALV-UjWB3v92s7N1Gq9e-hMpzOqU2BxzdoCk7zrn2FL7Jtq6c53kQgdN6A=s56-c-rp-mo-ba12-br100) VINAY P. I recently completed the settlement of my property, and I couldn't be happier with the service provided by Ivy and Jayde. From start to finish, they were professional, responsive, and incredibly helpful throughout the entire conveyancing process. They kept me informed at every stage, answered all my questions promptly, and made what could have been a stressful experience feel smooth and straightforward. Their attention to detail and commitment to ensuring everything was completed on time gave me great confidence and peace of mind. Thanks to Ivy and Jayde's expertise and dedication, my settlement was completed successfully and without any issues. I highly recommend them to anyone looking for reliable, knowledgeable, and friendly conveyancing professionals. Thank you both for your outstanding service! ![](https://lh3.googleusercontent.com/a/ACg8ocK_CIzhW4MJNVyWJUd_oqrhlRrCTWEQlYRnOokGl1EfRf2KkQ=s56-c-rp-mo-br100) John Can't thank Jayde, Peter and the team enough. Jayde made the whole process easy and very informative throughout. Any questions I was unsure of she was able to assist. Thanks again Rezzi, highly recommend using their services. ![](https://lh3.googleusercontent.com/a/ACg8ocL9hmYGsKehF0SUzRiwjIAe0gV--G9ZFq6x_IhoMpRCg-iFUw=s56-c-rp-mo-br100) Melissa P. Highly recommend Rezzi Conveyancing - specifically Jayde! She has been fantastic and very thorough throughout the whole process and always kept me well informed. ![](https://lh3.googleusercontent.com/a/ACg8ocLzIHkCw_l2sYlsA99sviememlH8kdHP5thdSSv-TGLZ2uRFQ=s56-c-rp-mo-br100) Dave C. Professional, cost effective and good technology. ![](https://lh3.googleusercontent.com/a/ACg8ocIJWPQHSO6GAnpgiPJwkKTPgOr5p-1ptBrdk-g0ukjFtd7aCQ=s56-c-rp-mo-br100) Ganga N. I have used Rezzi on a number of occassions and havce been impressed each time. Franca has always been an excellent communicator, and made a complicated settlement much more manageable for me to understand. Great communication, genuine care for client's interests and takes the time to educate you throughout the process. ![](https://lh3.googleusercontent.com/a/ACg8ocI1ePNiH3-Sx7IgqqnBFpCVU7RO05-Q6XqF5_WDkNo40YWmu1c=s56-c-rp-mo-ba12-br100) Anna G. Fantastic and swift service. Thank you Franca and Rezzi ![](https://lh3.googleusercontent.com/a/ACg8ocJjO-XspK6EpF44i8fWs3WMBni_9PLi5ooaiUibDyxk2yjB7g=s56-c-rp-mo-br100) Alarndra A. Ivy was a delight to deal with, she had great communication and answered any questions I had with clarity. ![](https://lh3.googleusercontent.com/a/ACg8ocJtff2xB_h8mqyJR953uN_KiRMDP887Sgo4S8EKs9nDnET0pA=s56-c-rp-mo-br100) saran K. ⭐⭐⭐⭐⭐ Ivy was fantastic throughout our land settlement. She was professional, responsive, and made the entire process smooth and stress-free. Thank you, Ivy, for your outstanding service. I highly recommend her! ![](https://lh3.googleusercontent.com/a/ACg8ocIPURQ3ai9ISWNT8FCvcMikaEhPM9Dy5ZC0SCgy01Qi7MRI5Q=s56-c-rp-mo-br100) Brennan N. Absolutely amazing. Extremely knowledgeable about all things housing related. Highly recommend!!! ![](https://lh3.googleusercontent.com/a/ACg8ocI5EY3n4R3AGm1NVQ1WETrTrop6DWPwArV16dpLvQfq8fKx=s56-c-rp-mo-br100) Vin Fordham L. Very happy with Franca's work on the recent sale of our property. Kept us in the loop every step of the way. ![](https://lh3.googleusercontent.com/a-/ALV-UjXaZQ0zqTOStFYLbh_3QuWIPQqvu04pGDcU_USm91k8aEVpX0gB=s56-c-rp-mo-br100) Matt H. I had a great experience with Rezzi Conveyancing during both the purchase of my new home and the sale of my previous one. Jayde was professional, knowledgeable, and always helpful, making the whole process straight forward and stress free. I highly recommend Rezzi conveyancing. ![](https://lh3.googleusercontent.com/a-/ALV-UjUV9upK4w3qqnc2WSBbqfLIEYQ8ZJNMKeTjf2N_hClOUW_Qeo80=s56-c-rp-mo-br100) ReganMcCauley A huge thank you to Ivy and the team at Rezzi Conveyancing for making our settlement process so smooth. Communication was excellent throughout, and everything was handled professionally and efficiently. We always felt informed and supported. Highly recommend! ![](https://lh3.googleusercontent.com/a-/ALV-UjWpGktu87v-52_hZ6MvaAJgcG6nzzeo0hloiX-BURmBp9KX5GuWbQ=s56-c-rp-mo-br100) Benjamin C. The services provided by Ivy was great, quick and effective. The whole process was smooth as well as stress free and she was there to answer any questions we had. Can't recommend her enough. Thank you ! ![](https://lh3.googleusercontent.com/a/ACg8ocI0VAoA92GtSlMHI1kYRb9Ca37mF5FkLKsnSWd6Jyjpt3tI4A=s56-c-rp-mo-br100) Matthew B. Return customer, Rezzi team are great to deal with. Thanks Ivy and Jayde! Good job. ![](https://lh3.googleusercontent.com/a/ACg8ocIMnLkL213t6Rrhnyq93Fz9r75nSYX1yZtUmUJUqjdHGFayTQ=s56-c-rp-mo-br100) Thea As a first home buyer I didn't know what to expect during the settlement process, but Jayde and Ivy kept me in the loop with every update and everything went very smoothly. I would definitely recommend them! ![](https://lh3.googleusercontent.com/a/ACg8ocISvHhAGUZptjhHzb9VuTwzkX1FmobG_KeHaDt5UZ5LP0oHng=s56-c-rp-mo-br100) Jaymon T. Great service and well prepared ![](https://lh3.googleusercontent.com/a-/ALV-UjWD_CMxfYmPwOPkeIyhfJewso82XxmndNh9cIikjo79Lo8CzMB0VQ=s56-c-rp-mo-br100) kim-gai W. REZZI are WRIGHT up there in our books, used them a few times now since moving over to WA 5 years ago, nothing is a problem, quick friendly service and explain the whole process along the way. Thanks Again Franca she is made up of all that Wright Stuff we know and just love.. KIM-GAI AND GEOFF WRIGHT ![](https://lh3.googleusercontent.com/a/ACg8ocIzM8pXf0XwAtif_ou-JlHzpc3Dk6dpH-cTy4c8AyU3xSavlw=s56-c-rp-mo-ba12-br100) Jason D. If your in the reviews to look for more reassurance you have picked the right settlement agent. Then your half way dealing with i would say the best in the west! We have used Rizzie 3 times for all 3 properties and Ivy have been nothing but amazingly to work with. Everything went very smoothly, well communicated, very knowledgeable at what shes doing. We highly highly recommend to anyone else. Thank you again for your amazing service. ![](https://lh3.googleusercontent.com/a/ACg8ocKfbB1OP_jpG2uk0Iwvun2DreA91DZXiGLgkMUMstdobUtLUA=s56-c-rp-mo-br100) Allana S. Ivy made the settlement process seamless with prompt communication. She was thorough and clearly explained anything we enquired about. ![](https://lh3.googleusercontent.com/a/ACg8ocIizFQ5kXazYHtajGOiRa-lgWPSNRgxygDTjzZiLaFRhCZl_bU=s56-c-rp-mo-ba12-br100) Rochelle G. We recently used Ivy Molina at Rezzi Conveyancing for the settlement of our investment property and couldn't be happier. Ivy was professional, thorough, and kept us informed every step of the way. Settlement can be stressful, especially for an investment property, but she made the whole process seamless. She responded quickly to emails, explained everything to us. The settlement completed smoothly last week and we received the full package of documents promptly. Highly recommend Ivy and Rezzi team if you want a conveyancer who is proactive, knowledgeable, and genuinely cares about getting it right. Thank you, Ivy. More reviews --- ### [5 Questions to Ask Before Choosing a Settlement Agent](https://rezzi.com.au/5-questions-to-ask-before-choosing-a-settlement-agent/) **Published:** May 31, 2023 **Author:** Staff writer **Content:** # 5 Questions to Ask Before Choosing a Settlement Agent When you appoint a settlement agent, you’re choosing someone who will be in charge of one of your most important transactions (if not your most important transaction), ever. Clearly, your settlement agent needs to be an agency you can trust. ## Here are five essential questions you should be asking your settlement agent before entrusting them with such an important transaction: Q: Will you communicate regularly with me? Without regular communication, conveyancers may miss important details that will jeopardise settlement. We’ve heard of cases where a settlement agent dealing with a seller has simply assumed that the seller knows what date to move out on, and how to hand keys over – when in reality the seller was waiting to be contacted – leading to the seller still living in the property come settlement date! The **right** settlement agent will regularly contact you, your real estate agent, and the settlement agent acting for the other parties instead of making assumptions. Q: Do you understand my situation? Every property transaction is unique, so don’t choose a settlement agent that will treat you as a number. The property involved, the terms of the contract, and your personal situation are always going to be slightly different from the next person. You need a settlement agent who asks you the right questions about your unique situation – questions like “Are you planning a trip away from Perth during settlement?” and “Do you have any special concerns about the settlement process?”. Does the settlement agent you’re looking at do this? At Residential Settlements, we interview both you and your real estate agent **before** taking any action on your file. That way, we pick up every detail that might influence your settlement – especially the details that could cost you money. Q: Will you put the appropriate amount of care into my property transaction? Even the best conveyancers make mistakes when they’re dealing with too many files. These mistakes can include: - lodging the contract for [stamp duty](/jargon-buster/ "Jargon Buster: Stamp duty") more than two months after signing of the [Offer and Acceptance](/jargon-buster/ "Jargon buster: Offer and Acceptance"), leading to massive stamp duty penalties, or - transferring the wrong property because they glanced over the certificate of title instead of examining it correctly. They can be avoided if conveyancers are given the opportunity to pay each situation the appropriate attention. That’s why the conveyancers at Residential Settlements never take on more than they can handle – we’re all about **quality, not quantity**. Q: Are you a settlement agent, or a lawyer? Under Australian law any qualified lawyer is qualified to carry out the work of a conveyancer. Lawyers can also give out legal advice. However, legal firms deal with a range of cases, most of which have nothing to do with property. Settlement agents, on the other hand, only deal with settlements – and they devote all their attention to settlements, every day. For a better working knowledge of the ins and outs of the settlement process, **use a licensed settlement agent**, not a lawyer. Q. Do you charge a fixed fee? When it comes to the most important transaction you’ll ever make, there are many more considerations than just money. But naturally, fees remain a big consideration for many buyers and sellers. That’s why when you get a quote from a settlement agent, you need to know: - Is the fee quoted all-inclusive? - Is it a fixed fee, or are you going to pile on extra fees after settlement if my case gets too complicated? At Residential Settlements, we not only provide the best service to ensure value for money – we also make fees uncomplicated. Ask us for a quote, and you’ll get a single amount inclusive of government taxes and our own settlement fee. The amount we quote you will rarely change at the end of settlement, because unlike some, we provide you with a **realistic** estimate of disbursement fees at the start of settlement – so you aren’t charged with unexpectedly high fees later. ## In fact, we tick all the right boxes. We: ![Jayde Gray - Rezzi team](https://rezzi.com.au/wp-content/uploads/2024/07/mastering-communication.jpg "Jayde Gray - Rezzi team") - **Eliminate misunderstandings** by ensuring all parties are on the same page - Treat each client’s transaction as the **unique case** that it is - Pay each person’s transaction **the attention it deserves** - Deal only with **settlements**, every day - Charge a **simple fee** with no hidden disbursement charges When you work with Residential Settlements, all initial documentation will be completed within 48 hours. We’ll be ready to complete the transfer as soon as all documentation is signed, and your bank is ready to settle (if applicable). ## Rezzi. The edge you need. Buying a home can either set you up or set you back. I know from firsthand experience the financial gains that come from a smart property purchase. Get it right, and you’re on the path to early retirement. But get it wrong and it will set you back for years. The stakes are high. And they’re especially high for home buyers because the real estate industry stacks the odds in favour of the seller. And that’s why I started Rezzi; to give you a real chance of making a winning property move. My goal is simple: to provide you with the strategies, information and support you need to make bold, confident property decisions. And, if that’s what you want, let’s talk. ![Peter Signature](https://rezzi.com.au/wp-content/uploads/2022/02/peter-signature.svg "Peter Signature") #### Peter Fletcher #### Managing Director ![Peter Fletcher - Rezzi team](https://rezzi.com.au/wp-content/uploads/2024/07/owning-our-journey.jpg "Peter Fletcher - Rezzi team") --- ### [Fees & Charges](https://rezzi.com.au/fees-charges/) **Published:** March 17, 2022 **Author:** Staff writer **Content:** # Fees & Charges ## What’s included in our professional service fee Our Professional Service Fee as shown in our quotes include and are limited to the following. #### For sellers: - Contract assessment to identify any potential risks. - Conduct relevant title search and provide guidance on any registered mortgages. - Follow through on any contract conditions. - Ensure Landgate’s Verification of Identityrequirements are met. - Communicate with your bank to ensure they have what they need to prepare and present documents in time. - Keep you and your real estate agent up to date throughout the process. - Communicate with your bank and other parties to book and attend to settlement. - Advise you and your real estate agent of the confirmed settlement day and time. - Adjust rates and taxes. - Advise you and your real estate agent on completion of settlement. - Deposit your funds into your nominated bank account. - Pay the commission to your real estate agent. - Provide you with a final settlement statement. - Provide you with professional advice via either phone or email. #### For buyers: - Contract assessment to identify any potential risks. - Conduct a title and plan search and provide guidance on any registered encumbrances. - Follow through on any contract conditions. - Prepare a Transfer of Land and/or a Client Authorisation and forward to you for signing. - Complete an Electronic Advice of Sale (change of ownership) with the appropriate government authorities. - Provide you with the relevant replies from the rating authorities. - Communicate with your broker and/or lender to ensure timely preparation of mortgage documents. - Communicate with your bank and other parties to book and attend to settlement. - Advise you and your real estate agent of the confirmed settlement day and time. - Complete an adjustment of rates and taxes on your behalf. - Attend to the stamping of your Transfer of Land online. - Advise you and your real estate agent on completion of settlement. - Send you a confirmation of settlement along with a final settlement statement, duty certificante and Landgate search confirming you as the new owner. - Ensure that any outstanding rates are paid. - Provide you with professional advice via either phone or email. - Perform a post-settlement land registry search to ensure the title is registered in your name. - Ensure Landgate’s Verification of Identity requirements are met. [ Get A Settlement Fee Quote ](/get-quote) ## Product disclosure statement Some transactions demand additional work and this work only becomes evident after we start the settlement process. Where that occurs the following fees and charges may apply. #### For sellers: Settlement attendance$330–Where we are required to physically attend your settlement. This charge includes all stamping, sighting, lodging and banking into as many accounts as requested.Settlement date due in under 14 days$250–If settlement is due in under 14 days from the day we receive your contract.–Where a deceased person is shown on the title as the registered proprietor.Sighting of documents$25–Where we are required to attend Landgate to have documents sighted to provide as evidence at lodgement eg. death certificate.Probate Office Leave Search$55–Where we are required to attend the Probate Office when leave is granted to one or more of the executors/ administrators of an estate.Application for Titles (Subdivision)From $660–Where you have sold a property that has been subdivided and titles haven’t been issued.Statutory Declaration required for a change of name (Marriage, Maiden or Legal change)$165–Where the title of a property you are selling is in a name you don’t currently use.State Administrative Tribunal Statutory Declaration$165–Where SAT orders are issued we are required to prepare a supporting Statutory DeclarationSales involving caveats (per caveat)$165–Liaison with the caveator’s representative and assist with the withdrawal.Sales involving Property Seizure & Sale Orders (per order)$165–Assistance with the withdrawal of a Property Seizure & Sale Order.Overseas seller$110–Where the Transfer of Land will be signed overseas or the registered proprietors usually reside outside of Australia.Transactions involving leases where we are required to adjust the rent$110Preparation of a contract variation$165Preparing an application for a 21 day notice to be issued to Landgate$330–If a caveator cannot be located and we need to prepare an application to have Landgate issue a 21 day notice to the caveator to have the caveat removed.Payment of invoices other than the Real Estate Agent commission – per invoice$27.50Bank cheque fees (per cheque)$22Express post (per envelope)$11Registered post (per envelope)$15Where we are required to provide advice and complete work outside the scope mentioned above$275/hourAdvanced level verification of identity (VOI) check$220.00 #### For buyers: Settlement attendance$330–Where we are required to physically attend your settlement. This charge includes all stamping, sighting, lodging and banking into as many accounts as requested.Settlement date due in under 14 days$250–If settlement is due in under 14 days from the day we receive your contract.Substituted purchasers$220–Where you need to bring onto – or take off – the Transfer of Land a qualified related party.Prepare an Offer and Acceptance for a private purchase or sale$550–We will prepare an Offer and Acceptance in readiness for signing.Purchases involving trusts and superannuation funds POATransactions involving leases where we are required to adjust the rent$110Issuing a structural defects notice under the standard REIWA Structural Inspection clause$165Preparation of a contract variation$165Payment of invoices eg. Termite inspection$27.50ATO capital gains withholding payment notification form$110ATO GST withholding Form 1 & 2 settlement date and payment notifications$110–Completing the notification forms and remitting the withholding payment to the ATO.Bank cheque fees (per cheque)$22Express post (per envelope)$11Registered post (per envelope)$15Where we are required to provide advice and complete work outside the scope mentioned above$275/hourAdvanced level verification of identity (VOI) check$220.00 ## Rezzi. The edge you need. Buying a home can either set you up or set you back. I know from firsthand experience the financial gains that come from a smart property purchase. Get it right, and you’re on the path to early retirement. But get it wrong and it will set you back for years. The stakes are high. And they’re especially high for home buyers because the real estate industry stacks the odds in favour of the seller. And that’s why I started Rezzi; to give you a real chance of making a winning property move. My goal is simple: to provide you with the strategies, information and support you need to make bold, confident property decisions. And, if that’s what you want, let’s talk. ![Peter Signature](https://rezzi.com.au/wp-content/uploads/2022/02/peter-signature.svg "Peter Signature") #### Peter Fletcher #### Managing Director ![Peter Fletcher - Rezzi team](https://rezzi.com.au/wp-content/uploads/2024/07/owning-our-journey.jpg "Peter Fletcher - Rezzi team") --- ### [Terms and Conditions](https://rezzi.com.au/terms-and-conditions/) **Published:** March 11, 2022 **Author:** Staff writer **Content:** # Terms and Conditions Rezzi Holdings Pty Ltd (**“Website Owner”** and **“We”** and **“Us”**) owns and operates this website (**Website**). Access to and use of this Website and the products and services available through this Website (collectively, **Services**) are subject to the following terms, conditions and notices (**Terms of Use**). By using the Services, you are agreeing to all of the Terms of Use, as may be updated by Us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Use. ## Terms of use We reserve the right to amend these Terms of Use from time to time. Amendments will be effective immediately upon notification to the Website. Your continued use of the Website following such notification will represent a further agreement by you to be bound by the terms and conditions as amended. You represent and warrant to us that you have the legal capacity to enter into these Terms of Use. ## Website Access to this website is permitted on a non-exclusive and temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if, for any reason, this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of all of this Website. You acknowledge and agree that: 1. We retain complete editorial control over the site. 2. Nothing in these Terms of Use constitute a transfer of any intellectual property and and We, as between you and us, own all intellectual property rights in the Website. 3. You consent to any act or omission which would otherwise constitute an infringement on your moral rights, and if any add any content in which any third party has moral rights, you must also ensure that the third party also consents in the same manner. 4. The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remain the property of Website Owner or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Website Owner and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. ## Website information and linked sites This Website may contain links to other websites (**Linked Sites**), which are not operated by Website Owner. Website Owner has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Whilst We endeavor to take reasonable care in preparing and maintaining information on this Website, we do not warrant the accuracy, reliability, adequacy, completeness or suitability of the information to your individual circumstances of any of the content of the Website, including the Linked Sites, and the Website content may include technical inaccuracies or typographical errors and We will not be responsible for any such reliance, inaccuracy or error howsoever arising. ## Privacy policy Our privacy policy, which sets out how we will use your information, can be found at [https://rezzi.com.au/privacy-policy/](/privacy-policy/). By using this Website, you consent to the processing described the privacy policy and warrant that all data provided by you is accurate. ## Prohibitions 1. In addition to any other obligations you have or may have under these Terms of Use or otherwise, you must not misuse this Website and must not: 1. commit or encourage a criminal offence; 2. you must not change, add to, remove, deface, hack or otherwise interfere (or attempt to do anything listed in this subclause) with this website or any material or content displayed on the Site. 3. transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; 4. hack into any aspect of the Service; corrupt data; cause annoyance to other users; 5. infringe upon the rights of any other person’s proprietary rights; 6. send any unsolicited advertising or promotional material, commonly referred to as “spam”; or 7. attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. 2. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any Linked Sites. ## Disclaimer of liability 1. Subject to any non-excludable consumer guarantees and other consumer protection provisions set out in the Australian Consumer Law, the material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. 2. To the fullest extent permitted by law Website Owner hereby expressly excludes all warranties and other terms which might otherwise be implied by statute, common law or the law of equity and must not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted on those sites, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. ## Linking to this website You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice. ## Disclaimer as to ownership of trade marks, images of personalities and third party copyright Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with Website Owner and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. 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Alternatively, you agree that the clause must be rectified and interpreted in such a way that closely resembles the original meaning of the clause/sub-clause as is permitted by law. ## Complaints We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments by [contacting us](/contact-us/). --- ### [Settlement Agent Perth](https://rezzi.com.au/settlement-agent-perth/) **Published:** January 11, 2022 **Author:** Staff writer **Content:** # A Perth Settlement Agent You Can Trust To Get The Job Done - Instant Settlement Fee Quotes - Includes All Government Fees - Experienced Perth Settlement Agents - No Obligation [ Get A Settlement Fee Quote ](/get-quote) Trusted by over ### 25,000 Perth families ![Rezzi](https://rezzi.com.au/wp-content/uploads/2022/06/google-logo.svg) Excellent 5.0Based on 628 reviews ![](https://rezzi.com.au/wp-content/uploads/2024/12/logo-reiwa-member.png "logo-reiwa-memberpng") ![](https://rezzi.com.au/wp-content/uploads/2025/09/aicwa.webp "aicwawebp") ![](https://rezzi.com.au/wp-content/uploads/2025/09/pexa.webp "pexawebp") ![Team](https://rezzi.com.au/wp-content/uploads/2022/06/team.png) #### Get a settlement fee quote from a team of passionate Perth property settlement agents driven to eliminate stress from the settlement process. ## Our Settlement Fee Quote Includes Everything You Need To Make A Decision ![Icon Our Professional Service Fee](https://rezzi.com.au/wp-content/uploads/2022/04/icon-our-professional-service-fee.svg "Icon Our Professional Service Fee")###### Our Professional Service Fee We will provide you with the exact amount it will cost you should you hire us for your settlement. In addition, we will charge you no more than a reasonable service charge. So say goodbye to ridiculous conveyancing costs! ![Icon Stamp Duty Assessment](https://rezzi.com.au/wp-content/uploads/2022/02/icon-stamp-duty-assessment.svg "Icon Stamp Duty Assessment")###### Stamp Duty Your quote will include stamp duty (if applicable) to your transaction based on the property purchase price you provide. ![](https://rezzi.com.au/wp-content/uploads/2022/04/icon-landgate-other-government-fees.svg "Icon Landgate Other Government Fees")###### Landgate & Other Government Fees We’ll provide you with an itemised list of Landgate charges and other state fees applicable to your settlement. ![Icon Identity Verification](https://rezzi.com.au/wp-content/uploads/2022/02/icon-identity-verification.svg "Icon Identity Verification")###### Verification Of Identity Provider Fees We’ll even provide you with an estimate for the identity verification costs. We leave nothing out. [ Get A Conveyancing Fee Quote ](/get-quote) ## What Our Clients Are Saying ** Rated 5 out of 5 Very friendly and go out of there way to make the process as easy as possible thanks again ###### Ruth M. ** Rated 5 out of 5 Friendly professional and caring team. Won’t beat the service they provide. ###### Keary B. ** Rated 5 out of 5 The team were fantastic 🙂 Made the process easy and were very professional. Would definitely use them again. ###### David C. [ View All Reviews ](/reviews) ## Frequently Asked Questions Q: Can you do settlements outside of WA? No, we're only licensed to conduct settlements in Western Australia. Q: Do I have to attend settlement? No. We attend settlement on your behalf. Q: Do I have to attend your office? No. Our settlement documentation is 100% electronic, so there's no need to attend our office. Q: Do I have to pay upfront? No, our fee is payable on the completion of your settlement. Q: When should I appoint a conveyancer? Your conveyancer is your contract representative and therefore should be appointed as soon as your offer is accepted. Q: Are there any hidden charges? No. Our [settlement fee](/settlement-agent-fees-explained) quote is accurate for a standard settlement based on the information you provide. ## Rezzi. The Edge You Need. Buying a home can either set you up or set you back. I know from firsthand experience the financial gains that come from a smart property purchase. Get it right, and you’re on the path to early retirement. But get it wrong and it will set you back for years. The stakes are high. And they’re especially high for home buyers because the real estate industry stacks the odds in favour of the seller. And that’s why I started Rezzi; to give you a real chance of making a winning property move. My goal is simple: to provide you with the strategies, information and support you need to make bold, confident property decisions. And, if that’s what you want, let’s talk. ![Peter Signature](https://rezzi.com.au/wp-content/uploads/2022/02/peter-signature.svg "Peter Signature") #### Peter Fletcher ##### Managing Director ## Rezzi. The Edge You Need. ![Peter Fletcher Rezzi](https://rezzi.com.au/wp-content/uploads/2022/01/peter-fletcher.png "peter-fletcher") [ Get A Settlement Fee Quote ](#) --- ## Podcasts ### [From Risk to Reward](https://rezzi.com.au/wa-property-qa-podcast/what-smart-investors-should-know-about-strata/) **Published:** February 2, 2026 **Author:** Peter Fletcher **Content:** In this eye-opening conversation, I sit down with my business partner at Rezzi Strata, [Nikki D’Agostino](/team/nikki-dagostino/), to expose the real risks that can blindside property investors in WA. From insurance premiums skyrocketing overnight to tenants that put entire schemes at risk, strata ownership isn’t always the passive investment many assume it to be. Nikki shares stories from the front line of [strata management](/strata-management/)—including one case where a $12,000 insurance policy ballooned to over $300,000 in a single renewal. We also dive into legislative changes, problem tenants, and the fine line between enforcing rules and building thriving communities. If you’re a property investor in WA, this episode is essential listening. **Key Topics Covered:** - Why certain tenancy types can send insurance premiums through the roof - How a $12K policy turned into a $300K nightmare for one strata scheme - The new WA legislation that allows costs to be shifted back to problem owners or tenants - What makes a strata scheme “unmanageable” from a manager’s perspective - How strata minutes can affect property valuations—and your exit strategy - Why building community matters just as much as managing compliance - The role of AI, automation, and offshore teams in the future of strata management **Actionable Insights for Investors:** - **Vet Tenancies Carefully**: Understand how tenant types impact insurance before you buy. - **Check the Minutes**: AGM and council minutes can reveal red flags that affect long-term value. - **Know the Legislation**: Use WA’s Strata Titles Act reforms to protect your investment. - **Budget for Risk**: Be prepared that management and insurance costs can escalate fast. - **Think Beyond Rules**: A harmonious strata community protects both livability and property values. **Notable Quotes:** - “A tenancy type today can have the same impact on premiums as a natural disaster did a decade ago.” – Nikki D’Agostino - “From $12,000 to $300,000 in one year—that’s not just a premium increase, that’s an investor’s nightmare.” – Peter Fletcher - “If a scheme becomes too risky, it’s not just uninsurable—it can be unmanageable.” – Nikki D’Agostino **Call to Action:** If you’re investing in WA property, you can’t afford to miss this episode. - Subscribe to the WA Property Q&A Podcast so you never miss an update - Share this episode with fellow investors and property professionals - Visit [rezzi.com.au](/) for resources, guides, and insights on strata and property in WA **Who Should Listen:** - WA property investors - Buyers considering strata apartments or mixed-use developments - Property managers and strata managers - Insurance and risk professionals in the property sector **Resources & Links:** - Adapt Risk Solutions – insurance brokers featured in this episode - WA Strata Titles Act reforms - Website: [https://rezzi.com.au](/) - Instagram: [@rezziau](https://www.instagram.com/rezziau/) - YouTube: [Rezzi Channel](https://www.youtube.com/@rezzi5526) **Connect with Me:** - Website: [https://rezzi.com.au](/) - Podcast Hub: [https://rezzi.com.au/podcast/](/podcast/) - Instagram: [@rezziau](https://www.instagram.com/rezziau/) - YouTube: [Rezzi Channel](https://www.youtube.com/@rezzi5526) Don’t forget to **subscribe, share, and leave a review**—it helps other WA investors discover the insights that protect their portfolios. --- ### [Auctions, Transparency & Government Intervention](https://rezzi.com.au/wa-property-qa-podcast/property-auctions-transparency-intervention-for-investors/) **Published:** February 2, 2026 **Author:** Peter Fletcher **Content:** In this episode, I’m joined by Robert Mandanici, Vice President of [REIWA ](https://reiwa.com.au/) and Director of Paddington Realty, to unpack one of the most debated topics in [Australian real estate](/) right now: transparency in property sales and the growing role of government intervention. We start by examining proposed changes coming out of Victoria around compulsory disclosure of auction reserve prices—and why those reforms could have unintended consequences for both buyers and sellers. Rob brings a seasoned, on-the-ground perspective to the conversation, explaining why auctions, when conducted properly, can actually be one of the most transparent sales methods available. We also explore how WA’s market differs from the eastern states, the risks of poorly designed regulation, and what investors should be watching as governments respond to housing affordability, planning reform, and sustainability pressures. **Key Topics Covered:** - Why compulsory disclosure of auction reserves may backfire - Auctions vs private treaty — transparency myths and realities - How buyers can end up bidding against themselves in low-stock markets - The impact of government intervention on property prices and transaction speed - Why WA’s auction framework differs from Victoria and NSW - Planning reform around transport hubs and higher-density living - Sustainability, insurance risk, and how banks are shaping property values - The growing role of AI and data in real estate decision-making **Actionable Insights for Property Investors:** - **Understand the Method of Sale**: Auctions can be highly transparent—but only when properly regulated and understood. - **Beware of Unintended Regulation**: Government reforms can change buyer behaviour and pricing dynamics in unexpected ways. - **Know Your Market**: WA operates very differently from the eastern states—don’t assume policies translate cleanly. - **Watch Planning Changes Closely**: Density around transport hubs will reshape long-term supply and values. - **Factor in Sustainability**: Insurance and lending criteria are increasingly influencing what properties can be financed or insured. **Notable Quotes:** - “Auction, in its purest form, is one of the most transparent ways to sell property.” – Robert Mandanici - “Changing the method of sale won’t fix affordability—it just changes behaviour.” – Robert Mandanici - “Small changes to regulation can have very large consequences in housing.” – Peter Fletcher **Call to Action:** If you’re a property investor, buyer, or industry professional, this episode will help you better understand how regulation, transparency, and market mechanics really work. - Subscribe to the WA Property Q&A Podcast - Share this episode with fellow investors and professionals - Visit [https://rezzi.com.au](/) for deeper insights into WA property **Who Should Listen:** - WA property investors - Buyers navigating auctions or competitive private treaty markets - Real estate professionals and buyer advocates - Anyone concerned about regulation, transparency, and housing affordability **Resources & Links:** - Real Estate Institute of Western Australia (REIWA) - Paddington Realty - Website: [https://rezzi.com.au/](/) - Instagram: - YouTube: **Connect with Me:** - Website: [https://rezzi.com.au/](/) - Podcast Hub: [https://rezzi.com.au/podcast/](/podcast/) - Instagram: - YouTube: Don’t forget to **subscribe, share, and leave a review**—it helps other WA investors discover the insights that protect their portfolios. --- ### [Real Estate Fatigue Is Real](https://rezzi.com.au/wa-property-qa-podcast/real-estate-fatigue-is-real/) **Published:** August 18, 2025 **Author:** Peter Fletcher **Content:** In Episode 45, Peter Fletcher sits down with industry veterans **Nikki D’Agostino** and **Davide Palermo** to take the pulse of WA’s real estate industry—and it’s clear that fatigue is setting in across all fronts. Whether it’s burnout from relentless compliance reform, buyer exhaustion, or mental health strain among agents, this episode explores the human cost of a market under pressure. From the effects of COVID-era disruption to the reality of 200-page contracts, the team discusses what’s broken—and what we can do to fix it. **Key Topics Covered:** - **Industry-Wide Fatigue:** Mental and emotional toll across agents, buyers, tenants, and property managers - **Buyer Burnout:** Frustration at missing out, overcrowded home opens, and escalating prices - **Compliance Overload:** AML/CTF, Strata reform, RTA reform, and disclosure fatigue - **Mental Health in Real Estate:** Why burnout is being normalized—and why that needs to stop - **Disclosure Gone Wild:** Are 200-page contracts actually protecting consumers? - **COVID Aftershocks + AI Anxiety:** How societal burnout may still be driving behavior in real estate - **Professional Standards:** The urgent need for better training, mentorship, and clarity in contract writing **Actionable Recommendations:** **For Real Estate Agents & Agencies:** - **Audit Your Workflows:** Ensure your compliance processes don’t sacrifice clarity or client experience - **Invest in Mental Health Training:** Normalize sustainable work practices and mental health check-ins - **Train for Quality, Not Just Quantity:** Mentor agents in how to write effective, clear contracts—not just close deals - **Embrace Tech with Caution:** Don’t let AI or automation further remove the human touch in real estate relationships **For Buyers Agents & Investors:** - **Insist on Material Facts:** Demand clear disclosure—beyond the page count—about special levies, defects, and minutes - **Vet Your Representation:** Choose agents who understand both compliance and communication - **Educate Yourself on Contracts:** Don’t rely solely on templated clauses—know what you’re signing **For Conveyancers:** - **Champion Simplicity:** Work with agents to identify key risks and streamline disclosures - **Be Accessible:** Open communication with buyers and agents can prevent small issues from becoming major conflicts **Notable Quotes:** “Buyer fatigue is real. People are just giving up.” – Davide Palermo “It’s almost become glorified to work in a way that’s unsustainable.” – Nikki D’Agostino “We’ve gone from a two-page contract to 200 pages, and still people don’t know what they’re signing.” – Peter Fletcher “Disclosing too much can hide the most important facts.” – Peter Fletcher **Real Talk on Mental Health:** This episode dives deep into how hustle culture in real estate—especially glorified GCI stats and 24/7 availability—has created a burnout loop. The trio discusses how events like **REIWA Connect** and **REBarCamp** are beginning to shift the industry toward prioritizing wellness, mentorship, and resilience. **Sell, Buy, Avoid Segment (Bonus):** A lighter wrap-up segment covers: - **Buy:** Eglington – Affordable, beachy, Truman Show vibes (but quieter home opens) - **Avoid:** Poorly structured contracts and vague special conditions - **Sell:** Perhaps your sanity, if you’re reading another 100-page strata disclosure packet **Who Should Listen:** - WA **real estate agents** (new and veteran) - **Buyer’s agents** navigating compliance and ethics - **Property investors** seeking insights into current sentiment - **Conveyancers and settlement agents** - **Agency leaders** building sustainable teams - **Regulators and trainers** shaping industry standards **Call to Action:** **This episode is your wake-up call.** The industry is exhausted—but it doesn’t have to be broken. - Start conversations inside your agency - Review your disclosure processes - Advocate for mental health and sustainable practice - Share this episode with colleagues, team members, or mentees - Connect with Nikki, Davide, or Peter to continue the dialogue **Resources & Links:** - Peter’s Proposal: *[Strengthening Trust in Property Transactions](/wp-content/uploads/2025/06/Strengthening-Trust-in-Property-Transactions.pdf)* (from Ep. 44) - [Submit questions or topic suggestions for future episodes](/contact-us/) **Connect with the Guests:** - **Nikki D’Agostino –** Strata specialist & compliance advocate - **Davide Palermo –** Sales agent, mentor, and BarCamp co-founder - **Peter Fletcher –** Host, property commentator, and compliance champion **Liked the episode?** Subscribe | Leave a review | Share it with your team **Until next time – stay sharp, stay ethical, and stay human.** --- ### [Welcome to WA property Q&A](https://rezzi.com.au/wa-property-qa-podcast/welcome-to-wa-property-qa/) **Published:** January 5, 2024 **Author:** Peter Fletcher **Content:** Welcome to the WA Property Q&A. We are delighted to bring to you some valuable insights into the Western Australia Property market. We understand the different challenges faced by first time home owners and property investors, that’s why we bring leading experts in the industry to chime in on different topics. We post new episodes every week, so be sure to subscribe on Apple Podcast, Google Podcast or any of your favorite podcast players. --- ### [Is chemical delignification a major structural defect?](https://rezzi.com.au/wa-property-qa-podcast/is-chemical-delignification-a-major-structural-defect/) **Published:** January 5, 2024 **Author:** Peter Fletcher **Content:** In this week’s episode I talk to Jason Cotton from Select Property Inspections about major structural defects and we discuss chemical delignification, which is present in thousands of homes across Perth. We discuss the causes of chemical delignification, how it can be avoided and how it’s treated in the context of the REIWA Major Structural Defects annexure. Jason and I also discuss structural defects and common maintenance defects that aren’t considered structural. About Jason Cotton Jason Cotton has over 12 years of experience as a property inspector in WA. --- ### [The ultimate guide to proactive property inspection](https://rezzi.com.au/wa-property-qa-podcast/the-ultimate-guide-to-proactive-property-inspection/) **Published:** January 5, 2024 **Author:** Peter Fletcher **Content:** A lack of pre-purchase due diligence is a recipe for unwanted surprises. In this episode, Jason and I look at the importance of checking a property for maintenance defects BEFORE making an offer. In this episode: Common non-structural building defects that aren’t covered by the REIWA Major Structural Defects clause. Damp related building defects. No, they’re not usually structural defects. The impact of maintenance defects on property values. Tools and techniques for identifying common building defects that a layperson can use. How knowing the defects up front will empower you to make a decision. --- ### [Cash offers in real estate](https://rezzi.com.au/wa-property-qa-podcast/cash-offers-in-real-estate/) **Published:** January 5, 2024 **Author:** Peter Fletcher **Content:** In this episode, we explore the topic of cash offers in real estate and the risks involved. Key Points Discussed: 1\. The role of risk in making cash offers: While some buyers may be willing to take the risk and put down a cash offer, it is crucial to consider their financial situation before proceeding. 2\. Securing properties in a competitive market: With multiple offers being submitted simultaneously, it can be challenging to make your offer stand out. 3\. The unknown factor: Making a cash offer involves accepting the unknowns associated with the property. 4\. Pre-approval terms and conditions: Banks typically have specific terms and conditions for pre-approvals, including loan devaluation ratios. Please note that these show notes are a summary of the interview transcript and should not be considered financial advice. To listen to the full episode and gain more insights, we encourage you to tune in to our podcast. --- ### [Understanding building inspections](https://rezzi.com.au/wa-property-qa-podcast/understanding-building-inspections-and-defects-with-jason-cotton/) **Published:** January 5, 2024 **Author:** Peter Fletcher **Content:** In this episode of “WA Property Q&A” we dive into the intricacies of building inspections and defects with special guest building inspector Jason Cotton from Select Property Inspections. Key topics discussed in this episode: how tie-down straps are treated within the context of a structural inspection. the core responsibilities of a building inspector, the expectations that clients should have when hiring a professional for a building inspection, highlighting the importance of identifying safety, maintenance and structural defects. valuable insights into how inspectors deal with confined spaces in ceilings and how they affect what ends up in a building inspection report. different categories of building defects and the criteria that determine whether a defect qualifies as a major structural defect, a crucial distinction in real estate transactions. Identifying defects, whether they are non-structural or maintenance-related an unpopular alternative to the REIWA Major Structural Defects clause --- ### [How new rental laws could shake up the WA market](https://rezzi.com.au/wa-property-qa-podcast/how-new-rental-laws-could-shake-up-the-wa-market/) **Published:** January 5, 2024 **Author:** Peter Fletcher **Content:** Suzanne is the founder and principal of Rentwest Solutions, one of WA’s largest and most well-respected property management firms. Suzanne is an innovator, introducing the four day work week into her business. She is also a passionate advocate for landlords’ rights and has been vocal about the impact of proposed tenancy legislation on the WA property market. In this episode, we cover: - The impact of proposed tenancy legislation on the WA property market. Suzanne explains how the proposed changes will affect landlords, tenants, and property managers. She shares her concerns about the potential increase in vacancy rates, rent arrears, and disputes. - Why retaining no grounds tenancy termination is so important. Suzanne argues that no grounds tenancy termination is a vital tool for landlords to manage their properties effectively and efficiently. She gives examples of situations where no grounds termination is necessary, such as selling the property, renovating the property, or moving back into the property. - The problem with allowing tenants to make minor modifications. Suzanne expresses her concerns about allowing tenants to make minor modifications without the landlord’s consent. She explains how minor modifications can cause major damage, reduce the value of the property, and create safety hazards. She also highlights the difficulties of defining what constitutes a minor modification and enforcing compliance with relevant legislation. - What tenants look for a rental property. Suzanne shares her insights into what tenants look for when choosing a rental property. She reveals the top factors that influence tenants’ decisions, such as location, price, condition, amenities, and security. She also gives some tips on how landlords can make their properties more attractive and appealing to prospective tenants. - Rent bidding and how it will be dealt with under proposed legislation. She discusses how the proposed legislation will prohibit rent bidding and impose penalties for landlords and agents who engage in or facilitate rent bidding and how these new laws will be difficult to police. We hope you enjoyed this episode of The WA Property Q&A. If you have any questions or feedback, please feel free to contact us rezzi.com.au/contact. You can also follow us on and for more updates and information about the WA property market. Thank you for listening and we’ll see you next time. --- ### [How the lack of rental stock is shaping the victoria park property market](https://rezzi.com.au/wa-property-qa-podcast/how-the-lack-of-rental-stock-is-shaping-the-victoria-park-property-market/) **Published:** January 5, 2024 **Author:** Peter Fletcher **Content:** Despite the continuous rise in interest rates, there are more people looking for accommodation than there are available dwellings. This shortage has led to a sense of panic among buyers and tenants alike, resulting in multiple offers and prices going up. In this episode, I spoke with Derek Baston who shared his insights and predicts that this trend will continue for the foreseeable future, as the supply of new apartments remains limited. As an expert in the field, Derek’s insights offer valuable perspective for property investors in Victoria Park, helping them navigate the unique challenges of the current market. In this episode we discussed about: - the current state of the market that highlights the scarcity of properties and the fear of missing out on opportunities. Despite rising interest rates, there is a high demand for accommodation in Western Australia, leading to a rising market and increasing property prices. - the consistent drop in housing stock levels since December, creating a situation where there are more buyers than available properties. - increase in demand for apartments. - the differences in the apartment market. - The pros and cons of No-Price marketing strategy - Unethical practices by some agents who rely on market trends to determine house prices, Follow us on Facebook and Instagram for more updates and information about the WA property market. Thank you for listening and we’ll see you next time. Visit our website: --- ### [Buying a sustainable home](https://rezzi.com.au/wa-property-qa-podcast/buying-a-sustainable-home/) **Published:** January 5, 2024 **Author:** Peter Fletcher **Content:** In this episode of the WA Property Q&A podcast, Peter is joined by sustainable home builder David Mynott to discuss the benefits of sustainable homes and what to consider when buying one in Western Australia. Key points in this discussion: - Is it worth investing in a sustainable home? - the challenges of convincing people to invest in sustainable home upgrades - proper insulation and ventilation in homes, to prevent heat loss and improve efficiency - common misconceptions about timber framed homes - the importance of proper orientation and window placement in home design to maximize natural light and energy efficiency - should real estate agents advertise energy ratings of homes they are selling? Follow us on Facebook and Instagram for more updates and information about the WA property market. Thank you for listening and we’ll see you next time. Visit our website: --- ### [Title defects: how to avoid unforeseen costs & conflicts](https://rezzi.com.au/wa-property-qa-podcast/title-defects-how-to-avoid-unforeseen-costs-conflicts/) **Published:** January 5, 2024 **Author:** Peter Fletcher **Content:** Your property is only as good as the title you hold. But in many cases, your land title is not at as good as what you thought it is because of defects. Title defects involve the ownership and regulations surrounding the land, including laws, zoning, and neighboring property interests. In this episode of the WA Property Q&A podcast, we are joined by Paul Watkins, the Lead Legal Counsel for Stuart Title Australia to discuss the different title defect scenarios that you need to keep an eye on. - We discussed the importance of understanding title defects when buying property in Western Australia (WA). - Different types of title defects - Why you need title insurance - The importance of seeking professional advice and undertaking due diligence checks when buying property in WA While many buyers focus on building defects, title defects can cause significant issues. In WA, it is common for buyers to discover title defects after purchasing a property, which can lead to conflicts. One significant type of title defect is boundary defects, where the fence of a property does not align with the legal boundary, encroaching on neighboring properties or reducing the land owned by the buyer. These boundary disputes can lead to adverse possession claims, where neighbors may claim ownership of the encroached land if the fence has been in place for a long time. Overall, this episode provides valuable insights into the nuances of buying property in WA and the importance of understanding and addressing title defects. Follow us on Facebook and Instagram for more updates and information about the WA property market. Thank you for listening and we’ll see you next time. Visit our website: --- ### [What’s happening In the western suburbs market](https://rezzi.com.au/wa-property-qa-podcast/whats-happening-in-the-western-suburbs-market/) **Published:** January 5, 2024 **Author:** Peter Fletcher **Content:** In this WA Property Q&A podcast episode, we chat with Jamie Harrington, the Principal of Hub Residential. He talks about the high demand for apartments in the Western suburbs, which is driving up prices. When asked about the market’s status, Jamie gives a positive outlook, stating that the Western suburbs property market is strong and not showing signs of decline. However, this also makes negotiations tough. In summary, the market has recovered after lockdown and presents opportunities for significant value growth. It remains relatively affordable compared to Sydney and Melbourne. Make sure you catch the entire episode for insights on: - Jamie’s positive market outlook - Shifting apartment demands - Decreased interest in land and fixer-upper properties - The wisdom of land banking as an investment - Soaring property values after COVID - The challenges of property FOMO and making offers - The future of real estate in the Western Suburbs Visit our website: --- ### [Everything you need to know about preparing a REIWA](https://rezzi.com.au/wa-property-qa-podcast/everything-you-need-to-know-about-preparing-a-reiwa/) **Published:** January 5, 2024 **Author:** Peter Fletcher **Content:** In today’s episode of WA Property Q&A Podcast, we are joined by senior licensed conveyancer Franca Jankowski. Franca is not only experienced in the Australian market but has also gained experience in the US property conveyancing or escrow as it’s known there. Franca has settled well over 5,000 property transactions in Western Australia so she seen the good, the bad and the ugly of conveyancing. In this episode we discuss: - The importance of getting your name right on the contract - Why you MUST read your contract and seek the appropriate professional advice before proceeding - Understand the scope and limitations of seller warranties. They aren’t the escape clause many people think they are. - What to do if your name isn’t noted correctly on the contract - What you need to know about “No Cooling off Period” in WA property - And more… Visit our website: --- ### [Financial strategies for your property investments in WA](https://rezzi.com.au/wa-property-qa-podcast/financial-strategies-for-your-property-investments-in-wa/) **Published:** January 5, 2024 **Author:** Peter Fletcher **Content:** And in today’s episode, we’ve invited back to the show, Ryan Tripi from Westminster National Finance Brokers to answer some of the most common questions about financing property investments. We discuss the impact of increasing interest rates on the WA property market and look at the strategies available to investors to shield themselves from future rate changes. - The state of interest rates and Ryan’s personal outlook - Should you choose fixed rates over variable rate for your mortgage - The fixed rate cliff: impact on mortgage holders and the property market - Mitigating financial pain and last resort options - Innovation in finance – trends and digital revolution Visit our website: --- ### [Mastering authenticity and communication in real estate](https://rezzi.com.au/wa-property-qa-podcast/mastering-authenticity-and-communication-in-real-estate/) **Published:** January 5, 2024 **Author:** Peter Fletcher **Content:** Success in the real estate industry as an agent is not all about how many properties you sell. It’s not even how much you make, at least for some. In today’s episode of the WA Property Q&A podcast, we are joined by one of Perth’s multi award winning real estate agents who has built an enviable reputation of doing things “differently.” Natalie Hoye is the Director at Red Fox Property Group. Nat calls what she does as real estate alchemy. It’s an exciting conversation that will give you a glimpse of Natalie’s style of “sales” that’s not sales at all: it’s much more consultation based on deep listening and being present for her clients. We’ve covered some familiar topics but also some that you wouldn’t expect from a real estate. Nat is a true gem and her insights are deep. Topics we cover include: - Key elements of a livable suburb - Being smart about renovations – cosmetic vs. structural changes - How to deal with an unpredictable market - The power of authenticity and connection - Helping buyers get their name on a title. It’s the simple things that make a big difference. - Why it’s not about commission but connection --- ### [Buying sustainable homes](https://rezzi.com.au/wa-property-qa-podcast/buying-sustainable-homes/) **Published:** January 5, 2024 **Author:** Peter Fletcher **Content:** In this episode I talk with one of the founders of Green Gurus Chiara Pacifici. Chiara is a senior sustainability consultant and principal of Community West Real Estate. Regarded as one of the rising stars in the real estate industry, Chiara is an advocate for sustainability and green buildings. We discuss the growing importance of sustainability and energy efficiency and explore design principles for cost-effective and comfortable homes, the significance of solar panels, and the role of real estate agents in promoting energy efficiency. We also touch on energy efficiency standards, the need for disclosure statements, and the education efforts of REIWA and Green Gurus. There’s so much more to learn in this episode including: - Key components to make your property more comfortable - Why insulation is a top priority - The benefit of solar panels - Energy efficiency ratings - How to use a property’s energy efficiency as a selling point - Livability framework – 17 features you need to know - And more… --- ### [Valuing properties in a hot market with Perth valuer](https://rezzi.com.au/wa-property-qa-podcast/valuing-properties-in-a-hot-market-with-perth-valuer/) **Published:** January 5, 2024 **Author:** Peter Fletcher **Content:** In this episode of WA Property Q&A, I am joined by Preston Rowe Patterson’s Senior Valuer, Ben Archibald. In this 50 minute conversation Ben shared with us his insights on the different aspects that affect a property’s valuation and the complexities of determining accurate property valuations in the current volatile market. The conversation extends to the significance of separate living areas, ceiling heights, and functional floor plans in determining a property’s value. We also talked about the importance of getting good advice when buying or renovating a property and the value of receiving independent advice and what considerations should you have as a property buyer before making an offer. There is just so much to talk about but so little time, so be sure to listen to the full episode for other topics we’ve covered including: - Best places to invest for potential growth and affordability - Furnishing rental properties and capitalizing on opportunities in order to outperform average returns - Factors like property type, size, and potential for value-add instead of trying to predict which suburbs will appreciate in value. - Livability index and identifying which suburbs are the most livable - Criteria for livability – factors such as safe streets, dining options, proximity to transportation, and natural resources. - Why character homes are selling better. - And more… Visit our website: --- ### [The future of propTech](https://rezzi.com.au/wa-property-qa-podcast/the-future-of-proptech/) **Published:** January 5, 2024 **Author:** Peter Fletcher **Content:** In the latest episode of WA Property Q&A, Peter chats with Charlie Cunningham, the visionary co-founder of AussieHome.com. --- ### [How’s the market in belmont](https://rezzi.com.au/wa-property-qa-podcast/hows-the-market-in-belmont/) **Published:** January 5, 2024 **Author:** Peter Fletcher **Content:** In this episode, we dive into the inner-city Belmont market with seasoned industry leader, Michael Keil. Michael shares his wealth of experience, drawing parallels between his successful real estate career and his past as a footballer, emphasizing the critical role of client responsiveness and customer service. Michael delves into the importance of having pre-approval for financing to enhance the likelihood of a successful property purchase, all while addressing the significant impact of government policies on the housing market. From sales strategies to market trends and the impact of external factors on property values, this episode covers it all. Whether you’re a buyer, seller, or investor, this conversation is packed with essential advice and expert perspectives. Don’t miss out on this opportunity to level up your real estate game! --- ### [Unveiling ellenbrook](https://rezzi.com.au/wa-property-qa-podcast/unveiling-ellenbrook/) **Published:** June 19, 2024 **Author:** Peter Fletcher **Content:** In this episode of the WA Property Q&A Podcast, Prash Nayar from Real Estate Tribune joins us as we uncover the investment opportunities within Ellenbrook. We explore the suburb’s growth potential, fueled by its strategic location near major freeways and the upcoming 2024 train line. Discover how Sikh and Hindu temples are shaping the area and influencing property trends. We also delve into the appeal of multi-generational homes and homes near the golf course that draw interstate investors. This and more valuable topics await you in this episode including: - What makes Ellenbrook appealing to investors - High yields and investment opportunities in Ellenbrook - Realistic market values and price expectations - Different parts and features of Ellenbrook - The Promenade: Central hub for convenience in Ellenbrook - A quick look at Caversham and Brabham - And more… **Chapters:** 0:00:01 Welcome to the WA Property Q&A, your property guide 0:00:49 Introducing Prash Nayar and his experience in the property industry 0:03:02 The appeal of Ellenbrook: proximity to the city and cultural amenities 0:04:59 Exploring the perception vs. reality of Ellenbrook’s appeal 0:07:01 Multi-generational homes and larger block sizes in Ellenbrook 0:09:02 High yields and investment opportunities in Ellenbrook properties. 0:11:07 Solving a key problem leads to high rental applications 0:13:32 Proximity to the city and comparisons to Sydney and Melbourne 0:16:23 Mash Brewery and its distance from Ellenbrook 0:20:28 Potential increase in property prices in Ellenbrook 0:27:13 Benefits of living in Caversham and Brabham 0:30:14 Fire zones 0:34:18 Road works and access in Ellenbrook 0:42:06 Wrapping up another episode with valuable property insights **Links and resources:** - [Rezzi](https://rezzi.com.au/) --- ### [Verification of identity](https://rezzi.com.au/wa-property-qa-podcast/verification-of-identity/) **Published:** June 19, 2024 **Author:** Peter Fletcher **Content:** In this episode of the WA Property Q&A Podcast, Peter is joined by Ches Rafferty, owner of Scantek, an expert in identity verification technology. Peter and Ches unpack the lessons from a recent near miss where a property scammer almost sold a property without the owner’s knowledge. They take a deep dive into the obligations of real estate agents to help prevent property frauds and they look at the ways the state government and industry stakeholders could do more to prevent future property frauds. Listen to the full episode to learn more about - The full story of the fraud attempt and how it was discovered - What role do real estate agents play in preventing fraud - Understanding the telltale signs of fraudulent transaction - The importance of doing your due diligence - Why human led identify verification is vulnerable to “bias” - How technology can play a pivotal role in a more effective identity verification - And more… **Chapters** 00:01 Introduction and disclaimer 00:48 Special Episode introduction: property fraud 01:36 Narrating a real-life property fraud incident 06:29 Unpacking the incident: The role of conveyancers 06:52 The importance of verification of identity 07:31 The role of real estate agents in preventing fraud 07:57 The concept of ‘reasonable steps’ in verification 14:59 Limitations of current verification methods 21:24 Risks of emailing identity documents 23:50 The importance of online solutions for real estate agents 24:40 Understanding back to source checks 28:35 Biometrics in identity verification 29:02 Human factor in identity recognition 31:45 The role of location in identity verification 43:57 The need for improved protection for property owners 44:47 Conclusion: The value of asking one more question **Additional resources mentioned in this episode:** - [Leanne Phoebe from Cockburn Central Property Settlements](https://www.ccpropertysettlements.com.au/about) - [REIWA ](https://reiwa.com.au/) - [Landgate ](https://www.landgate.wa.gov.au/) - [Scantek](https://scantek.com/) - Leanne’s Story – link to PDF --- ### [The importance of estate planning](https://rezzi.com.au/wa-property-qa-podcast/the-importance-of-estate-planning/) **Published:** June 19, 2024 **Author:** Peter Fletcher **Content:** Death in the family is a difficult time for every member, but the loss of a loved one is often times aggravated because of disputes on who takes what of the estate that was left behind. In this episode of WA Property Q&A, estate planning expert, Joel Starke joins us to discuss the ins and outs of wills and estate planning. Joel also shares insights on dealing with complex estates and the importance of proper planning. Be sure to listen to the full episode to learn more about: - The importance of wills and why every property owner should have one - Understand family laws that govern estates - How to properly structure your trusts - The three people you need to talk when preparing your estate structure - What you need to know about superannuation - Your rights as a surviving family member - And more… **Chapters** 00:01 Introduction to the WA Property Q&A Podcast 00:48 Who is Joel Starke? 01:33 Understanding the importance of wills in property ownership 02:49 Exploring the concept of joint tenancy in property. 04:21 The role of trusts in property ownership 08:44 The role of executors in estate planning 11:21 Importance of accounting and financial planning advice 12:39 Intricacies of superannuation in estate planning 15:35 The impact of family dynamics on estate planning 34:43 The risks of not having a properly drafted will 39:23 Understanding testamentary trusts 44:28 Conclusion: the importance of proper estate planning 45:48 Podcast wrap-up **Links and resources:** - [Rezzi](https://rezzi.com.au/) - [Joel Starke Legal](https://www.jstarkelegal.com.au/) - [Joel Starke on LinkedIn](https://www.linkedin.com/in/joel-starke-a5342415a) --- ### [Unlocking subiaco's property market](https://rezzi.com.au/wa-property-qa-podcast/unlocking-subiacos-property-market/) **Published:** June 19, 2024 **Author:** Peter Fletcher **Content:** Dive into the heart of Western Australia’s property scene by exploring Subiaco, a gem that caters to families and young professionals alike. Recognized by Place Score’s 2023 Australian Liveability Census as a premier destination, Subiaco’s allure is undeniable. Join us on WA Property Q&A as Clare Nation from The Property Exchange sheds light on what makes Subiaco a must-see location. Key Topics: - Subiaco’s unique property market charms. - The draw of finished properties for strong market demand. - Insights into Western Australia’s buyer demographics. - Seller strategies for property enhancement. - Lifestyle and amenities’ impact on purchasing decisions. - Tips for swift property sales and value boosts. - Buyer strategies in a competitive market. **Chapters:** Introduction to WA Property Q&A The evolution of The Property Exchange Future visions for The Property Exchange Analyzing Subiaco’s market and demographics Understanding diverse buyer profiles in Subiaco The lifestyle and amenities of Subiaco Subiaco’s safety, crime rates, and livability Trends and demands in the property market The importance of accurate pricing and avoiding speculation Upholding professionalism and integrity in real estate The appeal of move-in-ready properties The role of personal connection in negotiations The concept of a “no regrets” price for buyers Taking a long-term view on property investments Connecting with Clare Nation **Links and resources:** - [Rezzi](https://rezzi.com.au/) --- ### [Navigating the challenges and benefits of buying a strata title property](https://rezzi.com.au/wa-property-qa-podcast/navigating-the-challenges-and-benefits-of-buying-a-strata-title-property/) **Published:** June 24, 2024 **Author:** Peter Fletcher **Content:** In this episode of the WA Property Q&A Podcast, we are joined by Nikki D’Agostino from Boutique Realty Perth, a Licensed Real Estate & Business Agent with over two decades in the industry. Nikki share valuable insights into the nuances of buying strata property including: - understanding the Pre-Contractual Disclosure Statement, - the significance of Annual General Meeting (AGM) minutes, - potential risks of off-the-plan purchases, - and the importance of 10-year maintenance plans. **Chapters** 00:52 Guest Introduction: Nikki D’Agostino 01:17 Nicky’s journey in the property industry 02:56 Understanding strata developments 03:23 Benefits of strata title 04:58 Strata communities and lifestyle choices 06:13 Understanding strata disclosure documents, strata plans and lot boundaries 13:56 What you need to know about strata levies 16:40 What you need to know about special levies 20:10 Reading AGM/EGM minutes 22:17 The importance of 10 year maintenance plans 24:16 Case Study: special levy issue 27:52 PDS and property types 29:14 The role of strata managers 33:09 Risks of buying properties off the plan 45:22 The impact of property maintenance on strata complexes 47:11 How to get in touch with Nikki **Links and resources:** - [Rezzi](https://rezzi.com.au/) - [Nikki D’ Agostino](https://www.linkedin.com/in/nikkidagostino/) - [@nikkildagostino](https://www.instagram.com/nikkildagostino/?locale=zh-TW) --- ### [What makes a home comfortable](https://rezzi.com.au/wa-property-qa-podcast/what-makes-a-home-comfortable/) **Published:** June 24, 2024 **Author:** Peter Fletcher **Content:** This week’s episode we chat with award winning architect, educator, and consultant, Sid Thoo. If you are on the hunt for the next property that is eco-effective, sustainable but within the budget, then be sure to listen to the whole episode. The discussion covers topics such as - what makes a home flow - how to make an older home more sustainable, - the importance of insulating more than just the roof space, - why sealing gaps is an important piece of the puzzle, - the ROI of solar panels, and - the importance of good design in creating a comfortable home. Sid also shares insights on the importance of conscious design in building better homes. **Chapters** 00:46 Introduction 01:36 Sid’s teaching experience and architectural background 02:37 What makes a home flow? 02:56 Understanding the concept of ‘flow’ in home design 04:35 The impact of home design on resale value 06:40 The importance of intuitive home design 09:22 Challenges of open plan design 13:10 Room sizes and how they affect value 24:33 The importance of outdoor living spaces in Australian homes 26:25 Can old homes be retrofitted for sustainability? 27:49 Insulation challenges and solutions 28:26 Top three home improvement tips 28:42 Cavity wall insulation: cost vs benefit 31:54 The role of windows and doors in energy efficiency 42:29 Benefits of ceiling fans and solar panels 42:36 The impact of wall insulation 45:49 The importance of good design **Links and resources:** - [Rezzi](https://rezzi.com.au/) - [Sid Thoo](https://www.linkedin.com/in/sidthoo/?original_referer=) - [Sid Thoo Website](https://sidthoo.com/) - [Liveble housing in Australia](https://livablehousingaustralia.org.au/) - [Liveable and adaptable homes](https://www.yourhome.gov.au/live-adapt/liveable-adaptable-home) --- ### [The mindset of multi-million dollar home buyers](https://rezzi.com.au/wa-property-qa-podcast/the-mindset-of-multi-million-dollar-home-buyers/) **Published:** June 24, 2024 **Author:** Peter Fletcher **Content:** In this episode, real estate expert Peter Robertson from William Porteus International joins us to discuss his high-end property sales, averaging $3 million per property. Peter emphasizes customer-centricity serving high net worth individuals and international buyers seeking exclusive properties in Western Australia. His deep knowledge of top-end properties around Perth, built through years of dedicated service, is evident in his discussion of multimillion-dollar residences in prime locations. Peter delves into the importance of trust and long-term relationships in his real estate career, showcasing his excellence in facilitating high-value properties reaching $15 to $25 million. He highlights some key things including: - the significance of privacy and discretion for clients in the upper end of the market, - emphasizing integrity and client-centric practices. - The importance of value over cost in real estate transactions, - advocating for skilled negotiation and client-focused strategies for optimal outcomes. **Chapters** 0:00:46 Introduction 0:03:36 Selling properties in the $15-25 million range 0:06:53 Dealing with high net worth individuals 0:10:56 Selling philosophy across different suburbs 0:14:06 Importance of value over price 0:18:44 Early challenges in real estate career 0:20:44 Importance of positive energy and choosing clients 0:22:39 Work ethic and work-life flow 0:23:56 Responding to clients at odd hours 0:26:41 Training and coaching for peak performance 0:40:04 Importance of communication 0:42:50 Buyers’ decision-making process 0:44:24 Market waves in suburbs 0:46:44 Global debt reset concerns **Links and resources:** - [Rezzi](https://rezzi.com.au/) - [William Porteus International](https://porteous.com.au/?__cf_chl_rt_tk=aPj_k5XSLLsf7ys3GiGsQkrczpEWvhBXopImMcDgrCA-1719216699-0.0.1.1-3924) - [Peter Robertson on LinkedIn](https://www.linkedin.com/in/peter-robertson-au/?original_referer=) --- ### [The importance of a good financial plan](https://rezzi.com.au/wa-property-qa-podcast/the-importance-of-a-good-financial-plan/) **Published:** June 24, 2024 **Author:** Peter Fletcher **Content:** In this episode of the WA Property Q&A podcast, Peter has an in-depth interview with Kora Drage, a financial advisor from Visia Financial Services. They dive into the nuances of buying property in Western Australia, exploring some important topics that are often ignored or neglected, including - the importance of having a financial plan, - differences in generational financial strategies, - the advantages of adopting a financial plan early - the role of property in personal finance, - specific strategies young and first-time buyers can leverage - and various government schemes like the First Home Super Saver Scheme to assist first-time homebuyers. In addition, the discussion also covered the significance of diversification in investments, advantages and potential risks associated with investment in property compared to share portfolios, and the impact of life circumstances on financial planning. **Chapters** 00:00 Welcome to WA Property Q&A: Unveiling Property Buying Secrets in Western Australia 00:53 Meet Kora Drage: Financial wisdom for property buyers 02:09 The power of financial planning – insights from Kora Drage 05:17 Navigating property investments, strategies and advice 09:24 Exploring DIY financial planning and its impact 12:24 Leveraging government schemes for first home buyers 25:55 Investment strategies: property vs. shares 36:18 Understanding insurance in your financial plan 43:19 Wrapping Up – key takeaways and how to connect **Links and resources:** - [First home super saver scheme](https://www.ato.gov.au/individuals-and-families/super-for-individuals-and-families/super/withdrawing-and-using-your-super/early-access-to-super/first-home-super-saver-scheme) - [Kora Drage on LinkedIn](https://au.linkedin.com/in/kora-drage-66260439) - [Visia Financial Services](https://www.visia.com.au/) - [Rezzi](https://rezzi.com.au/) - [Peter Fletcher](https://www.linkedin.com/in/peterfletcher/) --- ### [What are the factors that will affect future property values in WA?](https://rezzi.com.au/wa-property-qa-podcast/what-are-the-factors-that-will-affect-future-property-values-in-wa/) **Published:** July 5, 2024 **Author:** Peter Fletcher **Content:** In this episode of the WA Property Q&A podcast, CoreLogic’s executive research director, Tim Lawless joins us in unraveling the recent trends and future predictions of the Western Australian property market. He shared his expert analysis on - His perspective on the current 20% growth rate in Perth’s housing values, - the potential for future growth, - investment lending trends - the impact of various factors such as the economy, employment rates, migration, and the role of investors. - the effect of COVID-19 on the market. Tim also shared his observations about the factors influencing market dynamics, such as the impact of the mining sector, affordability comparisons with Eastern states, job growth, and migration patterns. They discuss the affordability gap between Perth and Sydney, the anticipated effects of the WA state budget on economic diversification, and the ongoing challenges in the construction sector. Lawless also addresses the impact of net overseas migration on rental demand and the potential implications of iron ore prices and mortgage arrears on the property market and predictions on interest rates. The conversation encapsulates a broad overview of the dynamics influencing the WA property market, offering listeners valuable insights into its complexities and future prospects. **Chapters:** 00:00 Introduction to WA Property Q&A Podcast 00:47 Special guest Tim Lawless: Insights into WA’s property market 02:09 Predicting the WA property market – growth and trends 03:16 Comparing past and present: The mining boom vs. now 05:28 The role of supply and demand in property prices 06:25 Addressing the challenges of construction and housing supply 07:25 Economic factors influencing the WA Property market 11:27 Migration’s impact on housing and the economy 15:18 Navigating mortgage and lending in a changing market 18:00 Investor activity and its influence on the market 26:29 Closing thoughts and wrap-up **Links and resources:** - [Rezzi](https://rezzi.com.au/) - [CoreLogic Website](https://www.corelogic.com.au/) --- ### [What grants are available for WA first home buyers?](https://rezzi.com.au/wa-property-qa-podcast/what-grants-are-available-for-wa-first-home-buyers/) **Published:** July 5, 2024 **Author:** Peter Fletcher **Content:** In this episode of the WA Property Q&A podcast, Peter explores the complex world of property buying in Western Australia, focusing on assistance available to first home buyers. Joined by Franca Jankowski, a leading senior conveyancer, and Andy Lo, a top-tier finance broker, the discussion covers various grants, including - the first home owner grant, - government guarantee scheme, - and stamp duty concessions. They delve into market challenges such as borrowing capacity limitations, competitive landscapes, and rising property prices. Practical advice is provided for potential buyers on making informed compromises, utilizing schemes like the first home super saver scheme, and navigating bank loans. **Chapters:** 00:00 Introduction to WA Property Q&A Podcast 00:47 Meet the Experts: Franca Jankowski and Andy Lo 01:38 Challenges for first home buyers 04:48 Grants and financial assistance for first home buyers 07:12 Government schemes and eligibility criteria 14:16 Super Saver Scheme: pros and cons 18:58 Impact of tax cuts and interest rates on property market 22:39 Eligibility criteria for first-time buyers 23:52 Stamp duty vs. Land tax debate 27:01 Challenges for first-time homeowners 31:58 Improving borrowing capacity 39:48 Risks of cash offers and Pre-approvals 44:35 Final thoughts and contact information **Links and resources:** - [Rezzi](https://rezzi.com.au/) - [Aussie Home website](https://www.aussie.com.au/mortgage-broker/andy-lo/) --- ### [The role of a buyer's agent in real estate transactions](https://rezzi.com.au/wa-property-qa-podcast/the-role-of-a-buyers-agent-in-real-estate-transactions/) **Published:** July 1, 2024 **Author:** Peter Fletcher **Content:** In this episode of the WA Property Q&A podcast, host Peter Fletcher delves into the intricacies of property buying in Western Australia with special guest Veronica Morgan, founder of Good Deeds Buyers Agency in Sydney and host of the ‘Elephant in the Room’ podcast. The discussion covers various topics including - the importance of local expertise, - the pitfalls of off-market listings, - and the qualifications and ethical considerations for buyers agents. Veronica shares her extensive knowledge and experience, offering valuable advice on making informed property decisions, and emphasizes the importance of due diligence and critical thinking in the property market. **Chapters** 00:00 Welcome to WA Property Q&A: Unveiling the Secrets of Property Buying 00:51 Spotlight on Veronica Morgan 02:52 The mission to empower smart property decisions 08:27 Debunking the myths of off-market properties 11:42 The realities of buyer’s agents and market misconceptions 16:30 Navigating the regulatory landscape of buyer’s agents 22:59 The FOMO effect in property buying 23:11 The problem with FIFO buyers agents 24:39 Expectations vs. Reality: the role of a buyer’s agent 25:40 The misleading nature of data-driven property decisions 26:10 Local knowledge vs. data in property investment 28:28 The pitfalls of not understanding local market dynamics 33:38 The importance of physical inspections in property buying 34:51 Understanding buyer’s agent fees and services 36:25 Characteristics of a good buyer’s agent 41:52 Learning and Growth: The journey of a buyer’s agent 44:57 How to connect with Veronica Morgan **Links and resources:** - [Rezzi](https://rezzi.com.au/) - [Veronica Morgan Website](https://veronicamorgan.com.au/) - [Check out Veronica’s book](https://veronicamorgan.com.au/auction-ready-book/) --- ### [How to buy an investment property in Perth](https://rezzi.com.au/wa-property-qa-podcast/how-to-buy-an-investment-property-in-perth/) **Published:** July 1, 2024 **Author:** Peter Fletcher **Content:** In this episode of the WA Property Q&A podcast, we have the pleasure of bringing you one of Australia’s top buyer’s agents Trevor Dunkley. During our hour-long interview we discussed: - the intricacies of purchasing investment properties in WA, including market trends, - the importance of budget in defining a sound property strategy, - and the significance of incorporating professional advice in the buying process. Trevor shares insights from his extensive experience, emphasizing the fundamental factors influencing property investment decisions such as location, market dynamics, and long-term holding benefits. Furthermore, the podcast covers the critical role of assembling a proficient team comprising brokers, accountants, and financial planners to ensure informed decision-making. Additionally, Trevor discusses strategies for successfully navigating competitive markets to secure investment properties, highlighting the balance between yield and capital growth, and the potential pitfalls and opportunities within specific regions and property types in Western Australia. **Chapters** 00:00 Show introduction 00:46 Meet the expert. 03:07 The art of buying investment properties in Perth. 03:30 Decoding the awards: what makes a top buyer’s agent? 06:20 Investor insights: navigating the Perth property market 09:54 Strategies for positive cashflow and capital growth 21:57 The importance of budget in property investment 28:11 Decoding the ideal property location 31:00 Exploring investment strategies and budget considerations 35:23 The role of a property investment team 38:00 Insights from a buyer’s agent: Experience and strategy 41:24 Navigating the competitive property market 50:02 Closing thoughts and contact information **Links and resources:** - [Rezzi](https://rezzi.com.au/) - [Property Wizards website](https://propertywizards.com.au/) --- ### [Conditional commitment: understanding 'subject to finance' in property deals in WA](https://rezzi.com.au/wa-property-qa-podcast/conditional-commitment-understanding-subject-to-finance-in-property-deals-in-wa/) **Published:** July 15, 2024 **Author:** Peter Fletcher **Content:** Investing in a property is no walk in the park. There are different legal facets that you need to be aware of to avoid future headaches. In today’s episode of the WA Property Q&A podcast, we’ll deep dive into some legal aspects of property buying with the help of legal expert Les Buchbinder, co-founder of BBV Legal, to discuss the intricacies of buying property in Western Australia. In this episode you will learn about: - the details of the REWA Offer and Acceptance form, - what you need to know about finance clauses, - the importance of clarity in contractual terms, - and the potential pitfalls of waiving finance conditions. Les also offers some real valuable and practical advice on issues such as the role of mortgage brokers, handling finance approval letters, special conditions, disclosure obligations, and the legal standing in estate sales. **Chapters:** 00:00 Introduction to WA Property Q&A Podcast 00:46 Meet legal expert Les Buchbinder 02:54 Understanding the REWA offer and acceptance 04:36 Finance clauses and legal obligations 09:17 Finance approval and valuation conditions 17:50 Waiving finance clauses: risks and considerations 24:53 Navigating finance approval complexities 28:52 Conditions on a contract: simplifying terms 31:43 The ‘As Is’ clause and its implications 35:45 Disclosure obligations for real estate agents 44:00 Legal issues in offer and acceptance 48:58 Concluding thoughts and contact information --- ### [How to select a great real estate agent](https://rezzi.com.au/wa-property-qa-podcast/how-to-select-a-great-real-estate-agent/) **Published:** October 7, 2024 **Author:** Peter Fletcher **Content:** In this episode of the WA Property Q&A podcast, I am reunited with my first real estate mentor and employer, David James. David interviewed me in my first real estate job some 40 years ago and it’s great to see us both still thriving in the real estate industry. Although James has already retired from being a real estate agent, he now deservingly uses his experience and wisdom from many years of practice as a sales coach for real estate agents. Some key points that we’ve discussed: - qualities that make a good real estate agent - how to handle organized chaos - the importance of community involvement, effective communication - embracing technology and social media - the need for strong negotiation skills and - dedicated work ethic to thrive in the competitive WA property market Don’t miss this engaging conversation! **Chapters:** 00:00 Introduction to WA Property Q&A 00:46 Meet David James: A Journey from Kalgoorlie to Perth 01:40 Early career lessons and anecdotes 03:20 The evolution of real estate practices 05:22 What makes a good real estate agent? 19:36 The importance of community involvement 24:53 Connecting through social media 28:01 The power of podcasts 30:15 The art of real estate negotiation 40:39 Addressing underquoting in real estate 43:47 Coaching and mentorship in real estate 46:46 Final thoughts and conclusion **Links and resources:** - [Visit David’s website](https://djsalescoach.com.au/) - [Connect with David on LinkedIn](https://www.linkedin.com/in/djsalescoach) - [Rezzi](https://rezzi.com.au/) - [Peter Fletcher on LinkedIn](https://www.linkedin.com/in/peterfletcher/) --- ### [The future of real estate practice in Australia](https://rezzi.com.au/wa-property-qa-podcast/the-future-of-real-estate-practice-in-australia/) **Published:** October 7, 2024 **Author:** Peter Fletcher **Content:** In this episode of the WA Property Q&A podcast, host Peter Fletcher brings on Peter Brewer to discuss various aspects of the real estate industry in Australia. They touch on topics like the evolution of real estate branding, the importance of changing internal culture, the future of real estate offices, and the challenges of training and embracing AI. They also explore the role of Real Estate Institutes, franchise groups, housing affordability, and the impact of personal branding in the market. The episode rounds off with a discussion on maintaining humility in the profession and the mental health challenges faced by real estate agents. **Chapters:** 00:00 Introduction to WA Property Q&A 00:46 Meet Peter Brewer: A real estate veteran 03:09 The evolution of the professionals brand 04:50 Challenges in changing real estate culture 06:25 Leadership and influence in real estate 09:23 The importance of training in real estate 11:45 AI and the future of real estate 17:30 The role of real estate institutes 26:37 Sustainability of small real estate offices 34:29 Unheard opportunities in real estate 35:14 Career path evolution for new agents 35:59 Recruiting the right people 38:09 The celebrity real estate agent myth 45:15 Balancing personal and corporate brands 49:42 Franchise Groups and Training 53:19 Addressing homelessness and affordability 01:00:20 Disruption in property management 01:03:09 Challenges facing the real estate industry 01:06:54 Conclusion and final thoughts **Links and resources:** - [Rezzi](https://rezzi.com.au/) - [Peter Fletcher on LinkedIn](https://www.linkedin.com/in/peterfletcher/) - [Peter Brewer’s website](http://realestatelocum.com/) --- ### [Government policies and property market dynamics](https://rezzi.com.au/wa-property-qa-podcast/government-policies-and-property-market-dynamics/) **Published:** October 14, 2024 **Author:** Peter Fletcher **Content:** In this episode of the WA Property Q&A podcast, we are joined by Paddington Realty Director and REIWA council member, Robert Mandanici. We’re going to talk about the recent changes to the Residential Tenancy Act and the role of REIWA in advocating for property managers and sales reps. We also discussed about the impact of these legislative changes on landlords and tenants so be sure to tune in to the full episode. The conversation also covers key advocacy pieces related to - property taxes and market supply, - the public’s prevailing misconceptions about real estate professionals. And finally, we’ll look into Rob’s take on the robust market conditions, and his insights into maintaining a fair and balanced approach to property management and investment. **Chapters:** 00:00 Introduction to WA Property Q&A 00:49 Welcoming Guest Rob Mandanici 01:47 Challenges in the real estate industry 02:34 Changes in the residential tenancy act 04:21 Pets and rental properties 08:19 Minor modifications and strata laws 11:55 Advocacy and REIWA’s role 13:43 Awards and recognition in real estate 17:38 Public grievances and consumer concerns 21:38 Affordability and property taxes 24:56 Supply and market dynamics 32:47 Perceptions and real estate practices 35:58 Conclusion and final thoughts **Links and resources:** - [Rezzi](https://rezzi.com.au/) - [Peter Fletcher on LinkedIn](https://www.linkedin.com/in/peterfletcher/) - [Rob Mandanici on LinkedIn](https://www.linkedin.com/in/robert-mandanici/) - [Paddington Realty Website](https://paddingtonrealty.com/) --- ### [The new career path](https://rezzi.com.au/wa-property-qa-podcast/the-new-career-path/) **Published:** October 14, 2024 **Author:** Peter Fletcher **Content:** In this episode of the WA Property Q&A Podcast, we welcome long-time real estate colleague Davide Palermo from ‘The Agency.’ In this 40+ minutes we deep dived into various topics including: - the intricacies of buying property in Western Australia. - the dynamics of the current property market, - and the challenges faced by both sellers and buyers. Our conversation also took us into the impact of reality TV on real estate expectations, the benefits of online auction platforms, and the importance of realistic budgets and market competition. There’s just so much to learn from this episode so be sure to listen to the whole episode if you prefer the audio or check this out on YouTube for the video version. **Chapters:** 00:00 Introduction to WA Property Q&A 00:46 Meet Davide Palermo: a journey in real estate 02:44 The reality of real estate TV 04:30 Transition to The Agency 05:28 Empowering Agents: The Agency’s model 08:37 Current market insights 09:58 Challenges for buyers 17:26 Navigating property valuations 21:04 Honesty with Sellers: providing accurate property valuations 22:40 Navigating market predictions and trends 24:05 Understanding local market dynamics 27:55 Effective marketing methods for property sales 31:26 Transparency in offers and auctions 38:14 Challenges and tools in offer management 40:57 Conclusion and Contact Information **Links and resources:** - [Rezzi](https://rezzi.com.au/) - [Peter Fletcher on LinkedIn](https://www.linkedin.com/in/peterfletcher/) - [Davide Palermo](https://theagency.com.au/team/davide-palermo) --- ### [Trends in property finance](https://rezzi.com.au/wa-property-qa-podcast/trends-in-property-finance/) **Published:** October 14, 2024 **Author:** Peter Fletcher **Content:** This week, we are joined by Amplified Lending’s finance broker, Ryan Rawlins. Ryan has over 18 years of experience in finance broking and today, we’ll learn some important insights on investment strategies, the importance of understanding lending, and advice for first-time homebuyers buyers looking to maximize their returns in the Western Australia property market. Listen to the full episode for additional tips on - the benefits of buying more expensive properties - the value of good financial advice and - how different perspectives from both real estate and finance can help buyers make informed decisions. **Chapters:** 00:00 Introduction to WA Property Q&A 00:47 Meet Ryan Rawlins: finance guru 01:20 Ryan’s journey into finance broking 03:22 Real estate adventures and strategies 06:16 Investing in Perth: hotspots and insights 09:01 Mount Lawley project: challenges and plans 16:57 Finance tips for property buyers 17:42 Understanding compounding interest in property investment 18:19 The benefits of investing in higher priced properties 18:45 Compromises in property buying decisions 19:38 The importance of planning for future needs 21:30 Maximizing your loan potential 26:09 The role of financial planners in real estate 27:46 Balancing real estate and other investments 32:56 Personal experiences with property investment 38:50 Final thoughts and advice **Links and resources:** - [Rezzi](https://rezzi.com.au/) - [Peter Fletcher on LinkedIn](https://www.linkedin.com/in/peterfletcher/) - [Ryan Rawlins on LinkedIn](https://www.linkedin.com/in/ryanrawlins78/) - [Amplified Lending Solutions](https://www.amplifiedgroup.com.au/) --- ### [From teacher to top agent](https://rezzi.com.au/wa-property-qa-podcast/from-teacher-to-top-agent/) **Published:** October 14, 2024 **Author:** Peter Fletcher **Content:** In this episode of the WA Property Q&A podcast, we welcome back real estate expert David Palermo to discuss - the importance of choosing the right mentorship in the real estate industry, - insights into the evolving dynamics of the property market in Western Australia. - The common challenges faced by new agents, - the role of social media, - and the significance of building community connections. Tune in to gain valuable insights into successful property buying in Western Australia! **Chapters:** 00:00 Introduction to WA Property Q&A Podcast 00:46 Meet David Palermo: background and experience 01:54 Journey into Real Estate: challenges and insights 05:46 Starting in Real Estate: tips for new agents 09:50 Mentorship and training in real estate 14:13 Challenges and changes in the real estate industry 24:22 The importance of adaptability in communication 25:25 Spotlight on Corey Adamson: A new breed of real estate agent 26:20 Leveraging social media for real estate success 29:47 Overcoming fear of social media among young agents 35:55 Creating authentic content and community engagement 42:53 Wrapping Up: final thoughts and contact information **Links and resources:** - [Rezzi](https://rezzi.com.au/) - [Peter Fletcher on LinkedIn](https://www.linkedin.com/in/peterfletcher/) - [Davide Palermo](https://theagency.com.au/team/davide-palermo) --- ### [Challenges and triumphs](https://rezzi.com.au/wa-property-qa-podcast/challenges-and-triumphs/) **Published:** October 15, 2024 **Author:** Peter Fletcher **Content:** Dreams and adventures often take a back seat for many business owners. It’s that elusive work-life balance that always seem to be the challenge for most entrepreneurs, but not for Christina Mandanici. In this episode of the WA Property Q&A podcast, we are joined by Christina Mandinici, co-founder of Paddington Realty, discussing her experience in the WA real estate market and personal journey from Melbourne to Perth. Christina shares insights into managing a family-oriented business, challenges in property management, and her adventurous trek to Everest Base Camp. She recounts the trials and triumphs of the expedition, highlighting her resolve and future aspirations including climbs at Mount Kinabalu and Mount Kilimanjaro. Be sure to listen to the full episode or watch the video on YouTube to learn how Christina manages family, business, and that dream climb to the highest peak in the world. **Chapters:** 00:00 Introduction to WA Property Q&A 00:47 Meet Christina Mandinici 01:35 Christina’s journey from Melbourne to Perth 03:50 Christina’s career and education 06:29 Starting Paddington Realty 10:51 Balancing family and business 12:26 Challenges and rewards in property management 16:23 Everest Base Camp adventure 21:22 The journey begins: From Looklett to Monjo 22:11 Challenges on the Namche Hill 24:59 The Rockcident: A major setback 28:32 Reaching Everest Base Camp 29:26 Life at Base Camp 37:50 The descent and return to Perth 39:20 Post-Adventure reflections 43:28 What’s Next: Future adventures **Links and resources:** - [Rezzi](https://rezzi.com.au/) - [Peter Fletcher on LinkedIn](https://www.linkedin.com/in/peterfletcher/) - [Paddington Realty](https://paddingtonrealty.com/) - [Paddington Realty on LinkedIn](https://www.linkedin.com/company/paddington-realty/) --- ### [Transformations in real estate](https://rezzi.com.au/wa-property-qa-podcast/transformations-in-real-estate/) **Published:** November 4, 2024 **Author:** Peter Fletcher **Content:** Key points: In this episode of the WA Property Q&A podcast, host Peter Fletcher interviews Michael Keil, an experienced real estate agent in Western Australia. Michael shares his journey from starting out in the industry at the age of 18 to becoming a successful real estate professional. He discusses his experiences working in various locales like South Perth, Belmont, and Kalgoorlie, and details his ventures in setting up different real estate businesses including Porter Matthews Belmont and michaelkeil.com. Michael also opens up about the challenges and decisions that led him to join The Agency, where he continues to thrive today. Listeners will gain insights into the dynamics of the WA property market, the importance of selecting the right professional path, and the complexities of managing a real estate business. Michael’s story underscores the value of adapting and making strategic choices to achieve a balanced and fulfilling career. Be sure to listen to the full episode or watch the video on YouTube. **Chapters:** 00:00 Introduction to WA Property Q&A 00:48 Meet Michael Keel: A real estate veteran 01:48 Michael’s early career struggles 03:26 Transition to Belmont and career growth 04:20 Family influence and real estate success 11:06 Porter Matthews: The beginning 26:48 Travel and new opportunities 31:37 Reflecting on tough times 32:16 Kalgoorlie success stories 32:52 Joining Brown James and AusNet 35:08 The Kalgoorlie kid’s rise 37:47 Return to Perth and Career Moves 38:32 Realty executives and new beginnings 41:01 Launching MichaelKeel.com 44:27 Balancing business and family 49:39 Transition to The Agency 55:19 Final thoughts and advice 01:02:42 Conclusion and wrap-up **Links and resources:** - [Rezzi](https://rezzi.com.au/) - [Peter Fletcher on LinkedIn](https://www.linkedin.com/in/peterfletcher/) - [Michael Keil Website](https://michaelkeil.com/) - [Michael Keil on Linkedin](https://www.linkedin.com/in/michael-keil-com/) --- ### [Building a special culture](https://rezzi.com.au/wa-property-qa-podcast/building-a-special-culture/) **Published:** November 4, 2024 **Author:** Peter Fletcher **Content:** In this episode of the WA Property Q&A podcast, host Peter Fletcher interviews Michelle Rigg, the General Manager of RentWest, a property management company in Western Australia. They discuss various aspects of - property management, including the history and growth of RentWest, - the unique company culture that prioritizes customer experience over traditional KPIs, - and how they use technology like Airtable and Kolmeo to streamline their workflows. Michelle elaborates on their innovative approaches, such as the trial of a four-day workweek, and the significant role of trust and open communication within the team. They also touch on challenges, the benefits of AI in property management, and the future of the industry. **Chapters:** 00:00 Introduction to WA Property Q&A 00:48 Meet Michelle Rigg: General Manager of RentWest 01:40 Michelle’s journey in real estate 03:39 The Philosophy of RentWest 06:23 Challenges and innovations in property management 16:21 The four-day work week experiment 21:03 Career flexibility and individual conversations 22:13 Measuring productivity and customer experience 23:42 Financial performance and software challenges 25:51 The four-day work week and team dynamics 27:41 Trust and team efficiency 32:17 Kolmeo software and client experience 40:14 Future of property management and AI integration 42:29 Conclusion and contact information **Links and resources:** - [Rezzi](https://rezzi.com.au/) - [Peter Fletcher on LinkedIn](https://www.linkedin.com/in/peterfletcher/) - [RentWest Website](https://www.rentwest.com.au/michelle-rigg/) - [Michael Keil on Linkedin](https://www.linkedin.com/in/michael-keil-com/) --- ### [Exploring PropTech with Peter Schravemade](https://rezzi.com.au/wa-property-qa-podcast/exploring-proptech-with-peter-schravemade/) **Published:** December 17, 2024 **Author:** Peter Fletcher **Content:** In this episode of the WA Property Q&A, join host Peter Fletcher as he delves into the innovative world of PropTech with guest Peter Schravemade. Explore the REACH program’s pivotal role in advancing new property technologies and learn about significant players like DocuSign, Box Brownie, and Tappi. Discover how groundbreaking fashion and smartphone technologies are transforming traditional processes and home renovations through precision tools like LiDAR. Follow a personal journey from property development to tech innovation, touching on smart home advancements and customized CRM systems. Gain invaluable insights into the challenges and breakthroughs in tech adoption, from AI chatbots to anti-money laundering technologies, and the significance of maintaining the human touch in real estate transactions. Enjoy real-world feedback and industry trends captured from REBar Camp events, fostering genuine conversations and grassroots solutions in a relaxed setting. **Chapters:** 00:00 Introduction to WA Property Q&A 00:48 Meet Peter Schravemade: Managing Partner of REACH 01:54 Understanding the REACH Program 04:31 Investing in property technology 08:45 Innovative tech in real estate 15:01 From property to tech: Peter’s journey 18:46 SensorGlobal: Revolutionizing property management 20:26 The rise of smart homes in real estate 24:40 Cold approaches and investment filters 27:18 Trends shaping tech and innovation 34:10 The future of AI chatbots 39:54 The value of REbar camps 43:55 Conclusion and final thoughts **Links and resources:** - [Rezzi](https://rezzi.com.au/) - [Peter Fletcher on LinkedIn](https://www.linkedin.com/in/peterfletcher/) - [Peter Schravemade on LinkedIn](https://www.linkedin.com/in/schravemade/) --- ### [Navigating Strata Management in WA](https://rezzi.com.au/wa-property-qa-podcast/navigating-strata-management-in-wa/) **Published:** April 7, 2025 **Author:** Peter Fletcher **Content:** In this episode of WA Property Q&A Podcast, Nikki D’Agostino joins us once again, this time, not only as a guest, but also business partner and discuss the intricacies of strata management in Western Australia. Key points: - Learn about the current lack of regulations for strata managers, - the importance of transparency in commissions, - the potential for reform within the industry. - Discover how developers can better manage initial levies, - the role of 10-year maintenance plans, and - innovative ways to redevelop older properties. Be sure to watch the full episode on YouTube and subscribe on your favorite podcast platforms. We hope you enjoy this conversation. **Chapters:** 00:00 Introduction to WA Property Q&A 00:47 Meet Nikki D’Agostino: New Business Partner 01:21 Motivation behind starting a strata management business 01:59 Industry changes and media focus 02:59 Lack of regulation in WA strata management 04:00 Upcoming educational requirements 05:29 Proposals for licensing and regulation 17:43 Challenges in strata management communication 21:07 Technological solutions and relationship building 22:08 Optimal council size for effective management 22:32 Communication strategies for strata management 24:06 Role of real estate agents in strata management 25:47 Controversy over strata manager commissions 31:05 Developers’ influence in strata management 33:21 Importance of 10-Year maintenance plans 35:16 Revitalizing Older Buildings 40:09 Funding and grants for strata improvements 42:28 Conclusion and Future Prospects **Links and resources:** - [Rezzi](https://rezzi.com.au/) - [Peter Fletcher on LinkedIn](https://www.linkedin.com/in/peterfletcher/) --- ### [Unlocking Efficiency in Property Management](https://rezzi.com.au/wa-property-qa-podcast/unlocking-efficiency-in-property-management/) **Published:** April 7, 2025 **Author:** Peter Fletcher **Content:** In this episode of WA Property Q&A, I sat down with Michelle Rigg, General Manager of Rentwest Property Solutions, to discuss the complexities of property management software. We covered Rentwest’s journey from using VaultRE, Colmeo, to PropertyMe, and the challenges faced along the way. Michelle shares valuable insights into the decision-making process, implementation hurdles, and the importance of automation in property management systems. Tune in to gain a deeper understanding of property management in Western Australia and the future of property management software. **Chapters:** 00:00 Introduction to WA Property Q&A 00:47 Meet Michelle Rigg from Rentwest Solutions 02:37 Discussing Software Choices for Property Management 03:58 Experience with Volt RE 09:31 Transition to Colmeo 11:57 Challenges with Colmeo 19:54 Future of Property Management Software 22:58 The Decision to Change Programs 23:26 Team Involvement and Considerations 24:25 Choosing Property Me Over Property Tree 27:50 Transition Challenges and Manual Processes 34:14 Reflections and Future Goals 42:45 Conclusion and Contact Information --- ### [Navigating Strata Management: Insightful Tips](https://rezzi.com.au/wa-property-qa-podcast/navigating-strata-management-insightful-tips/) **Published:** June 16, 2025 **Author:** Peter Fletcher **Content:** In this episode of WA Property Q&A, we welcome back Nikki D’Agostino, co-owner of Rezzi Strata. With decades of experience in the industry, Nikki shares insights into the complexities of strata management, from handling large-scale developments to guiding residential property owners. She also discussed the importance of proper governance, industry regulations, and the evolving role of strata managers in Western Australia. Key Topics in this episode: – The complexities of managing mixed-use strata developments – The importance of education and certification in strata management – Differences between residential and commercial strata schemes – Common issues residential strata owners face, including property modifications – How Rezzi Strata is adapting to rapid growth and industry challenges She discussed the importance of proper legislation, licensing, and industry advocacy, emphasizing structured budgets and bylaws in strata management. Nikki highlights how strata setups impact financial responsibilities, with grouped budgets differentiating costs for hotel operators, residential owners, and commercial tenants. She also notes the challenges property owners face, particularly in smaller residential developments, where many are unfamiliar with strata rules, such as requiring approval for modifications like patio installations. The conversation underscores the importance of clear regulations, well-implemented software systems, and professional expertise in managing strata properties efficiently. **Chapters:** 00:00 Introduction to WA Property Q&A 00:48 Meet Nikki: Strata Management Expert 01:23 Complexities of Strata Management 04:46 Navigating Strata Approvals 14:00 Understanding Strata Levies and Costs 19:27 Reserve Funds and Long-term Planning 24:26 Strata Loan and Levies Explained 25:41 Unexpected Maintenance Costs 26:39 Importance of Proactive Maintenance 30:19 Strata Living: Pros and Cons 32:52 Common Questions and Issues in Strata 34:54 Parking Problems in Strata Complexes 41:09 Final Thoughts and Advice --- ### [Understanding AML-CTF in WA Real Estate](https://rezzi.com.au/wa-property-qa-podcast/understanding-aml-ctf-in-wa-real-estate/) **Published:** June 23, 2025 **Author:** Peter Fletcher **Content:** This week on the WA Property Q&A, Peter Fletcher welcomes back Ches Rafferty to discuss the significant changes brought about by AML-CTF (Anti-Money Laundering and Counter-Terrorism Financing) regulations impacting Western Australian real estate agents and conveyancers. Ches clarifies the complexities of these new rules, effective July 1st, 2026, emphasizing the importance of customer due diligence and suspicious matter reporting. He explains the need for real estate professionals to verify the identities of buyers and sellers, outlining the potential consequences of non-compliance – hefty fines reaching millions of dollars. While acknowledging privacy concerns, Ches stresses the crucial role of these regulations in preventing serious crimes like drug trafficking and human exploitation. He also highlights the upcoming release of detailed guidelines from AUSTRAC in January 2026, advising listeners to begin their education and planning now, but to avoid rushing into costly solutions before the guidelines are released. Key Takeaways: - AML-CTF regulations require real estate agents and conveyancers to implement comprehensive compliance programs by July 1st, 2026. - Customer due diligence, including identity verification and checks against sanctions and politically exposed persons lists, is mandatory. - Suspicious matter reports must be filed with AUSTRAC when unusual behavior is detected, even if it’s a “mate” involved in the transaction. - Non-compliance carries severe penalties, including substantial fines and potential business closure. - Detailed AUSTRAC guidelines will be released in January 2026; professionals should begin educating themselves and planning their compliance strategy now. Understanding AML-CTF in WA Property **What is AML-CTF?** AML-CTF stands for Anti-Money Laundering and Counter-Terrorism Financing. It’s a federal act expanding regulations to minimize money laundering and terrorism funding in various sectors, including real estate. This impacts real estate agents and conveyancers (but not property managers) from July 1st, 2026. **Impact on Real Estate Agents and Conveyancers:** All real estate agents and conveyancers must implement an AML-CTF program, conduct customer due diligence (identifying buyers), and file suspicious matter reports (SMRs) with AUSTRAC if buyer behavior seems suspicious. Detailed guidelines from AUSTRAC are expected in January 2026. **Customer Due Diligence:** This involves verifying the identity of buyers and sellers, checking against money laundering and terrorism lists. While the exact timing isn’t fully defined yet, it’s likely required upon offer submission. Refusal to comply with identity verification can result in the agent or conveyancer refusing to proceed with the transaction. It’s not the agent’s responsibility to prevent transactions, but they must still proceed with due diligence and reporting of suspicious activity. “Tipping off” is illegal, thus even if you are suspicious the transaction still proceeds. **Verification and Safe Harbor:** Verification platforms can help real estate agents and conveyancers meet their obligations. While these platforms can provide evidence of due diligence, they do not provide absolute safe harbor; the business retains ultimate responsibility. Comprehensive record-keeping is crucial. Ongoing due diligence is generally only required for clients with frequent transactions, like professional property buyers. **Source of Funds:** While not always required, scrutiny of funds increases if the source seems unusual (e.g., a sudden shift from financing to cash). Suspicious activity needs to be reported. **Penalties for Non-Compliance:** Non-compliance carries significant penalties, including criminal charges, fines up to $6 million for individuals and $24 million for businesses, and daily penalties for failure to enroll. Record-keeping is crucial to demonstrate due diligence and avoid penalties. **Timestamps:** \[01:38\]: Definition of AML-CTF \[03:11\]: Impact on conveyancers and real estate agents \[04:34\]: Customer due diligence process \[05:57\]: Agent’s responsibility and “tipping off” \[08:17\]: Ultimate responsibility for compliance \[13:13\]: Expanded verification process (sanctions and PEP checks) \[15:11\]: AML-CTF platforms and safe harbor \[26:44\]: Reporting suspicious behavior \[29:24\]: Penalties for non-compliance \[31:02\]: Enrolment process with AUSTRAC \[42:24\]: Triggers for identifying suspicious behavior \[48:05\]: Advice and recommendations Actionable Tips: 1. Educate yourself and your staff on AML-CTF regulations. 2. Start planning your compliance strategy now; don’t wait until June 2026. 3. Enroll with AUSTRAC as soon as possible after January 2026. 4. Consider using a reputable compliance platform to assist with due diligence and reporting. 5. Implement robust record-keeping procedures. 6. Develop clear processes for identifying and reporting suspicious activity. 7. Implement an AML-CTF compliance program **Links and Resources:** - AUSTRAC – [Summary of AML/CTF obligations for tranche 2 entities](https://www.austrac.gov.au/about-us/amlctf-reform/summary-amlctf-obligations-tranche-2-entities) - Scantek – [AML/CTF platform expressions of interest](https://scantek.com/safety-and-security-compliance/) - Scantek – [Real estate agents, here’s what you need to know about the upcoming AML/CTF Tranche 2 changes](https://scantek.com/real-estate-agents-heres-what-you-need-to-know-about-the-upcoming-aml-ctf-tranche-2-changes/) Call to Action: Visit the AUSTRAC website to learn more about AML-CTF compliance requirements. Start researching technology and service providers to assist with your compliance program now, don’t wait until the last minute. Begin your preparations today to ensure a smooth transition and avoid the significant penalties associated with non-compliance. --- ### [Strengthening Trust in Property Transactions](https://rezzi.com.au/wa-property-qa-podcast/strengthening-trust-in-property-transactions/) **Published:** August 8, 2025 **Author:** Peter Fletcher **Content:** In this powerful solo episode, Peter Fletcher takes the mic to sound the alarm on a growing crisis in the Australian property sector: the rise of **unlicensed buyer’s agents** operating in the shadows of the industry. With the proliferation of social media-driven services and vague “investment advisor” labels, too many consumers are unknowingly placing their trust—and money—in the hands of unqualified operators. Peter outlines a **seven-point reform proposal** aimed at closing regulatory loopholes, empowering consumers, and supporting licensed professionals. If you’re in real estate sales, buyer advocacy, conveyancing, or regulatory enforcement, this episode is a **must-listen**. **Key Topics Covered:** - The rise of **unlicensed and unregulated buyer’s agents** - How current systems allow shadow operators to thrive unchecked - A s**even-part proposal** to restore trust and elevate standards in the industry - Aligning reforms with incoming **AML (Anti-Money Laundering) Tranche 2 regulations** - Why a national conversation is urgently needed **Peter’s 7 Key Reform Recommendations:** 1. **Elevate Buyer’s Agents in Industry Bodies:** Recognize and integrate buyer’s agents as equal industry stakeholders alongside selling agents. 2. **Create a National Public Register of Licensed Agents:** A simple, mobile-friendly tool like ABN lookup that enables consumers to verify agent credentials easily. 3. **Mandatory Disclosure on Contracts:** Require all agents (selling and buyer’s) involved in a transaction to be listed on the sales contract for full transparency. 4. **Introduce a “No Facilitation” Rule:** Prevent conveyancers and agents from processing payments to unlicensed operators. 5. **Compulsory Licensing Display:** Require all agents to publicly display their license details on social media, websites, and advertising. 6. **Stronger Government Enforcement:** Call out the current regulatory complacency and demand more active oversight from legislators and real estate institutes. 7. **Launch a National Public Awareness Campaign:** Educate the public on the value of working with licensed professionals and the risks of dealing with unlicensed actors. **Actionable Recommendations:** - **Verify Before You Refer:** As an agent or conveyancer, always **check license status** before collaborating with a buyer’s agent. - **Update Your Marketing:** If you’re a licensed agent, **display your license details** clearly on all digital platforms. - **Review the Proposal:** Download and read Peter’s full proposal, [“Strengthening Trust in Property Transactions”](/wp-content/uploads/2025/06/Strengthening-Trust-in-Property-Transactions.pdf). Reflect on how your role contributes to or combats unlicensed activity. - **Speak Up:** Contact your **local real estate institute**, **regulators**, or **colleagues** to advocate for a working group to act on these issues. **Notable Quotes:** “It’s the Wild West out there, and we need to sort this out.” “If we don’t fix this, the problem is only going to get worse—and it’s the consumer who will bear the cost.” “This proposal isn’t a finished policy. It’s a starting point for a national conversation.” **Call to Action:** If you’re a **real estate professional, regulator, or investor**, now is the time to get i**nvolved**. - **Read the full proposal:** *[“Strengthening Trust in Property Transactions”](/wp-content/uploads/2025/06/Strengthening-Trust-in-Property-Transactions.pdf)* - **Share this episode** with your network—especially those in compliance, conveyancing, and buyer advocacy - **Join the conversation:** Advocate for reform with your industry body or regulatory authority - **Stay sharp. Stay licensed.** And keep raising the bar in WA’s property industry. **Who Should Listen:** - WA **real estate agents** (sales reps and licensees) - **Buyer’s agents** (licensed and aspiring) - **Property investors** looking to engage representation - **Conveyancers and settlement agents** - **Regulatory and compliance professionals** **Resources & Links:** - Download the full proposal – [Strengthening Trust in Property Transactions (32 pages)](/wp-content/uploads/2025/06/Strengthening-Trust-in-Property-Transactions.pdf) - Contact Peter Fletcher with feedback or to get involved - Follow the WA Property Q&A Podcast on your favorite app **Connect with Peter Fletcher** - **Website:** [https://rezzi.com.au/](/) - **LinkedIn:** - **Podcast Contact:** **Don’t forget to subscribe, share, and leave a review!** Your support helps bring important issues like this to light. --- ## Categories ### [Uncategorized](https://rezzi.com.au/category/uncategorized/) --- ### [The Sale To Settlement Process](https://rezzi.com.au/category/sale-to-settlement-process/) **Description:** Articles that explain the sale to settlement process --- ### [Preparing To Buy](https://rezzi.com.au/category/preparing-to-buy/) **Description:** Tips on what to do before buying a property --- ### [Government Grants And Rebates](https://rezzi.com.au/category/grants-rebates/) **Description:** Guides on accessing government grants and rebates --- ### [How To Assess A Property](https://rezzi.com.au/category/assessing-property/) **Description:** Tips on assessing the suitability and value of a property --- ### [Negotiating To Buy A Property](https://rezzi.com.au/category/negotiating-to-buy/) **Description:** Tips on negotiating to buy a property --- ### [Completing Due Diligence Property Checks](https://rezzi.com.au/category/property-due-diligence/) **Description:** Tips on completing pre-purchase due diligence checks --- ### [Using A Power Of Attorney](https://rezzi.com.au/category/using-a-power-of-attorney/) --- ### [Discharging Your Mortgage](https://rezzi.com.au/category/discharging-your-mortgage/) --- ### [Disclosure Of Material Facts](https://rezzi.com.au/category/disclosure-of-material-facts/) --- ### [Property Titles](https://rezzi.com.au/category/property-titles/) --- ### [The Conveyancing Process](https://rezzi.com.au/category/the-conveyancing-process/) --- ### [Verification Of Identity (VOI)](https://rezzi.com.au/category/the-conveyancing-process/verification-of-identity-voi/) --- ### [How To Avoid Settlement Delays](https://rezzi.com.au/category/the-conveyancing-process/how-to-avoid-settlement-delays/) --- ### [Buying A Property](https://rezzi.com.au/category/buying-a-property/) --- ### [Contract Clauses & Conditions](https://rezzi.com.au/category/buying-a-property/contract-clauses-conditions/) --- ### [Home Inspections & Due Diligence](https://rezzi.com.au/category/buying-a-property/home-inspections-due-diligence/) --- ### [Stamp Duty Guides](https://rezzi.com.au/category/buying-a-property/stamp-duty-guides/) --- ### [Causes Of Settlement Disputes](https://rezzi.com.au/category/the-conveyancing-process/causes-of-settlement-disputes/) --- ### [Using An Agent](https://rezzi.com.au/category/buying-a-property/using-an-agent/) --- ### [Home Ownership](https://rezzi.com.au/category/home-ownership/) --- ### [Seller Rights & Obligations](https://rezzi.com.au/category/seller-rights-obligations/) --- ### [Other Contractual Obligations](https://rezzi.com.au/category/seller-rights-obligations/other-contractual-obligations/) --- ### [Joint Form Of General Conditions](https://rezzi.com.au/category/the-conveyancing-process/joint-form-of-general-conditions/) --- ### [The Role Of The Agent](https://rezzi.com.au/category/the-role-of-the-agent/) --- ### [Client Identification Verification](https://rezzi.com.au/category/the-role-of-the-agent/client-identification-verification/) --- ### [Company News](https://rezzi.com.au/category/company-news/) --- ## 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