Client Reviews

The reviews below are written by our clients. We don’t pay for or provide incentives for a positive review. All reviews are included, no matter the star rating. We don’t use review collection platforms and therefore don’t filter out negative reviews. All reviews are included so you can make an informed decision.

Settlement & Conveyancing Reviews

The following are organic reviews provided by our clients on our conveyancing and settlement agent services. They’re generated automatically from our Facebook page and Google My Business Page.
Our conveyancing business was previously called Residential Settlements, so many of these reviews will include a reference to the Residential Settlements team. It’s the same team and same company.
Rezzi
Excellent
5.0
Based on 509 reviews
review us on
Paul K.
Paul K.
They're generally pretty good. At times, they're taking care of things in the background without saying much, which can leave you wondering. However, we ended up settling on time and it all worked out in the end.
Benjamin D.
Benjamin D.
So happy with the service from Franca and the team at Rezzi. I have settled two properties in the last 12 months and both occasions everything went so smoothly. Highly recommend!!!
Ben S.
Ben S.
Very good service
Ajinkya N.
Ajinkya N.
My property purchase is smoothly done through Rezzi. The staff is very friendly and really explains the whole process, clarifying your doubts if are new in purchasing.I would highly recommend Rezzi for any property purchase.Thank you Franca and Indira for being a part of my property purchase process.
Caitlin C.
Caitlin C.
Ivy has been amazing in our settlement process, as first home buyers she went above and beyond to make this process as smooth as possible, and was always quick to respond to our emails and enquiries. We're very grateful for Ivy's guidance and service and would definitely recommend!
Julie R.
Julie R.
Yet again my first choice for settlement agents, whether buying or selling. Very professional and easy to deal with. Everything completed within 5 weeks so super happy. Thank you to Ivy and the rest of the team.
Response from the owner: Appreciate the rating Julie, thanks Wayne
Christina M.
Christina M.
Chris and the team at Rezzi were super helpful with the sale settlement of our house. There was a small glitch and change to the settlement date but it was dealt with professionally and smoothly. The communication from the Rezzi team was top notch.
Charlie G.
Charlie G.
Fantastic experience; Rezzi kept us all up to date all along the way, and everything went along smoothly. Highly efficient and technologically clever, with the Pexa app, etc, I would HIGHLY recommend Rezzi! They have 'rizz'!
Response from the owner: Thanks for your business and very kind review, Charlie. Kind regards, Peter.
Kyran S.
Kyran S.
We are very grateful for Peter's expert guidance allowing us to purchase our first investment property remotely. We really felt we could trust Peter to act in our best interests. He is genuine, kind and doesn't operate in the realm of pressure and sales. This is backed up with extensive knowledge and experience in the Perth property market. Peter acted quickly and decisively on quality properties in a very hot market with challenging buyer conditions. He was available and easy to communicate with and understood our circumstances. Peter truly went above and beyond in the post-settlement period as we got the property ready for rent. I have no regrets and would strongly recommend Peter as a buyers agent to anyone. We'll certainly be using Peter and the Rezzi conveyancing team for any future Perth property purchase.
Response from the owner: Thanks, Kyran. It was a real privilege helping you. All the best, Peter.
Alicia C.
Alicia C.
Thank you so much to Franca and the team at Rezzi. I cannot fault anything from the first phone call. I’m beyond happy with the service and will look no further for my next opportunity for settlement! Xx
Mel P.
Mel P.
Thank you so much to the Rezzi team. You made our purchase less stressful with your professional service and quick responses to our questions. We will certainly use you again if we ever purchase or sell another property.
Jin&Rin K
Jin&Rin K
Great and prompt service and everything can be done online so was very convenient for us. Thank you Franca.
Leah P.
Leah P.
Chris managed several settlements for us simultaneously with patience, organisation and understanding. I warmly recommend her service
PAUL T.
PAUL T.
We are pleased to express our appreciation for the great service provided by Ms. Chris Budiselic. She is such a professional, caring and efficient person. A huge thank you to Chris and her team for their assistance and efforts in getting my apartment settled in smoothly. We have no hesitation to recommend Chris and Rezzi to everyone.
Samantha S.
Samantha S.
We are pleased to express our appreciation for the great service provided by Kate. She is such a professional, caring and efficient person. We have no hesitation to recommend Kate to everyone.
Response from the owner: Happy to hear you enjoyed your experience settling with us Samantha, We think Kate is great too! Wayne
Zara P.
Zara P.
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Kishor A.
Kishor A.
As a first-time homebuyer, my experience with Rezzi Conveyancing was exceptional. Indira and Franka played a crucial role in guiding me through the process and helped us in each step. They not only facilitated a seamless transaction but also patiently helped me understand the complexities of homeownership. For reliable conveyancing with a personal touch, I highly recommend Rezzi, especially with the outstanding support of Indira and Franka.
Naim J.
Naim J.
Do not approve the settlement untill all conditions are fulfilled and do not trust Rezzi for accepting anything by saying it will be done after the settlement.Its been 5 months after settlement the open poins are not yet closed by preolandlord.
Dah Q.
Dah Q.
Unbelievable results!! This has been an incredible experience from day one This wasn't my first time trading but honestly I didn’t know what to expect when I first joined. After much loss. she walked me through the entire process from start to finish, which was a HUGE plus! They made the entire process so easy and hassle-free! I’m very impressed! I will definitely be referring her to you all.
Her Name is Mrs Emily Morgan best trader so far,
Contact her directly on
Email: emilymorgan61825@gmail.com
WhatsApp +1 (760) 884-4856
dian C.
dian C.
Rezzi team make the settlement process very easy and smooth.Franca and Indira are very responsive, informative and guide me through each steps. They kept updating me on the progress of the setllement. Very recommended.
monica J.
monica J.
Great Service, all the ladies are super friendly, professional and efficient!
Sam A.
Sam A.
Didn't go wrong when we chose Rezzi as our settlement agent. The team is professional and their advises where spot on. They were there always and whenever needed, very responsive and friendly customer service.
Ravi B.
Ravi B.
Very professional in what they do. Hats off to Franca and her amazing team. From start to finish, I had a very good understanding how settlement works. Being my first one, the whole process was new to me, but Franca, Ivy, Jade and Indira kept me in the loop and explained every steps closer to the settlement date.
Response from the owner: Thanks, Ravi. I'm glad we were able to help. All the best. Peter Fletcher, Managing Director.
arijit D.
arijit D.
Wonderful experience working with Indira, Chris, Peter and their team. They were very professional, punctual and always available to answer any queries we had. They have great understanding of the market and saved us some $$ through their eye to detail. Exceeded expectations in every respect, highly recommend.
Response from the owner: Thanks very much for the kind words, Arjit. It was a pleasure helping with your settlement. Regards Peter Fletcher Managing Director.
Ross C.
Ross C.
Uncomplicated process and smooth delivery - my settlement was sorted with no hassles, on time. Thanks guys!
Response from the owner: Thanks for the review, Ross. All the best.Peter FletcherManaging Director
Kajanan S.
Kajanan S.
Working with Franca and her team to sell our home in Australia from the USA was an absolute pleasure. Their professionalism and dedication were evident throughout the process. They meticulously ensured that all necessary formalities were in place, conducting thorough checks and providing us with expert guidance. We extend our best wishes to them and wholeheartedly recommend their services to others.
Response from the owner: Thanks for the kind review, Kajanan and for letting us help with your settlement. Kind regardsPeter FletcherManaging Director
Stephen H.
Stephen H.
My spouse and I have dealt with Rezzi now on two occasions both buying and selling properties and the service they provide is excellent, as such we have no hesitation in recommending their services to others that are looking for the services of a settlement agent.
Response from the owner: Thanks for your business and for your kind review, Stephen. I hope we can help again at some point. All the best. Peter FletcherManaging Director
Fred M.
Fred M.
A thank you and job well done does adequately not express my gratitude to Chris Budiselic and the team at Rezzi.As a property seller I engaged Rezzi as my settlement agent expecting no issues, however when the situation became complex Chris Budiselic stepped in to provide superior service throughout a complex and at times frustrating process.What should have been a standard property settlement turned into a drawn-out, complicated undertaking with several false starts and legal argument, in basic terms a deal gone bad.With consistent high professional standards Chris offered help and guidance to see the process conclude satisfactorily.I recommend fully without reservation the professional services provided by Chris Budiselic and the team at Rezzi for your property settlement.
Response from the owner: Thanks for your business and your review, Fred. Yes, sometimes deals go bad so we're glad to have helped you through this one. All the best and hope the next time we help it will be an easy deal for you. Kind regardsPeter FletcherManaging Director
Andrew S.
Andrew S.
My first time using Rezzi's services and I am extremely happy with the courteous and prompt responses to questions. This together with the seamless process to the conclusion of the settlement.
Response from the owner: Thanks for your very kind review, Andrew and thanks for your business. All the best, Peter Fletcher.
Adibah V.
Adibah V.
As first home buyers, we were not entirely sure of the whole process and who to choose as a settlement agent. I came across Rezzi and saw their good reviews and I can confirm I can also give 5 stars to them. Everyone at Rezzi has been great from start to finish! Thank you for giving us a good experience for our first time buying!
Response from the owner: Thanks so much, Abidah. It was a pleasure helping you. Kind regardsPeter FletcherManaging Director
Noel M.
Noel M.
Fantastic, efficient, thorough, professional and friendly service. Had to contend with the other party being on holidays overseas to get documents signed and dealt with this factor so well.A big thanks to all the team at Rezzi. Highly recommended.
Response from the owner: Thanks for your kind review, Noel.
Sifelani N.
Sifelani N.
I have worked with Rezzi on three residential settlements now (going back to 2012 when they were still known as 'Residential Settlements'). I can not praise the whole team enough for their seamless work and professionalism time and time again! It really feels unfair to call out any one person, but I must say that Franca and Jayde have been absolutely fantastic to work with. When it comes to conveyancing services, please do yourself a favour and avoid headaches by seeking help from Rezzi.
lizwong07
lizwong07
Franca and team are great conveyancers! They are reliable, responsive and overall really pleasant to work with. I appreciate all the expertise that Franca was able to provide and felt like I was in great hands the whole time.
Yingqi Z.
Yingqi Z.
Chris is very helpful and supportive during the whole settlement process. As a foreign buyer, we faced some difficulties during the process and Chris help me a lot including explaining the situation to the ATO staff.I really appreciate all the help Chris provided during this settlement.
Response from the owner: Thanks for your business and the kind review, Elisa. I’ll pass it on to Chris. All the best in your new home. Kind regards, Peter Fletcher
Kiran A.
Kiran A.
The process of settlement went very smoothly, and I am grateful to Franca and Indira for their assistance throughout the journey.After the file was handed over to Rezzi, the entire process proceeded professionally and efficiently, with timely responses and smooth completion. I would certainly recommend their services to others.I would like to express my thanks again to Franca and Indira.
Sulaiman A.
Sulaiman A.
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Laney G.
Laney G.
Franca and the team at Rezzi made the settlement process so easy and stress free. Great communication and quick to answer my many questions. Highly recommend!
J A.
J A.
Couldn't recommend highly enough Peter Fletcher and his team! Thank you for all the guidance and support along the way, and for answering my gazillion questions. Peter's level of customer service delivery - INCREDIBLE 🌟 🌟 🌟 🌟 🌟 🌟 🌟
Response from the owner: Thanks so much Julia. It was a privilege helping you. All the best, Peter.
Ajaib D.
Ajaib D.
I’m very happy with the level of professionalism and service provided. Myself being overseas, the settlement was done with so much ease. Emails were responded quickly. Franca was fantastic, so efficient and prompt.I would truly recommend to anyone.
Ellen G.
Ellen G.
I found rezzi very helpful, franca was always available kept us very well informed and I would highly recommend using rezzi for all your settlement needs 😀
Sameer P.
Sameer P.
So happy with the professionalism and care they have for clients.
Response from the owner: Thanks Sameer. Very much appreciated. Regards, Peter
Monther A.
Monther A.
Very professional and make your settlement very easy and smooth. They answered all questions and update you step by step. I just bought a house while I am in Sydney and I was updated on each step. Thanks Peter , Tabatha and Chris great team and great work.
ERLE W
ERLE W
Excellent customer service from team Rezzi! Kept me informed throughout the settlement process, and were very thorough and patient. Thank you Kerry and Franca!
Response from the owner: Thanks, Erle. We appreciate your business and kind words. Regards, Peter Fletcher, Managing Director.
Toby H.
Toby H.
We had Chris Budesilic as our conveyancer, assisted by Kerry Bassola. We found both were diligent, very easy to deal with and we got good communication throughout the process, which made the whole process alot easier from overseas. Would recommend and would gladly use again.
Response from the owner: Thanks for the kind words, Toby. Much appreciated. Regards, Peter Fletcher
Bigheadmanto H
Bigheadmanto H
We signed the contact for 10 working days settlement with possibly tenant not moving out.Peter Fletcher was giving us a very professional response to deal with seller. Letting us without to deal with tenant going staying in the property 3 days after settlement with rent issues.Also Chris Budiselic was very friendly to go though all the process.Merry Christmas to all the Rezzi Team member .Highly recommend Rezzi.
Response from the owner: Thanks so much. We were super happy to get you out of the AirBnB and into your new home in time for Christmas. All the best, Peter.
mark R.
mark R.
Everyone at Rezzi was friendly, professional and helpful, hope to use them again. Mark.
Response from the owner: Thanks, Mark. So glad we were able to help you. Kind regardsPeter Fletcher
Ebah K.
Ebah K.
Words can't describe the wonderful work you did on my trading account, I am delighted I trusted you and gave you a chance to help grow my $1000 into $10,400 in just a week, Mrs. KRISTINA SCOTT my family and I are forever indebted to you for the financial stability you brought to our home, I advise the entire public to invest with loyce green contact via
WhatsApp: +1 (360) 504-6439
Email: kristinascott122@gmail.com
Vadim A.
Vadim A.
Peter Fletcher and Franca Jankowski were super good and helpful during entire process of buying a first property for me. I had tons of questions and they were patient and professional with me all the time. I'm grateful for their attentive support and work ethics. Totally recommend them to anyone who is new to real estate business.
Response from the owner: Thanks Vadim. It was a privilege helping you make this important move. All the best. Peter.
powis 2.
powis 2.
I had a great experience with Franca settling the sale of my apartment recently. Couldn't have asked for a smoother, trouble free experience. I have also used Wayne at Residential Settlements before they became a part of Rezzi, which was also good, which is why I came back.
Response from the owner: Thanks for your review and ongoing business. Much appreciated. Regards, Peter Fletcher, Managing Director
Halira G.
Halira G.
I promised that I'm going to testify if my trading was successful'
It takes so much time and effort to know the right Trade expert to win trade, After all my research I came in contact with her and I've learned a lot with her in this few years. I'm so impressed with the profit she helped me made, What I love about her is consistency, she's awesome. I just made my withdrawal of 15,000 $ USD.
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Kerry R.
Kerry R.
Very fast and professional services by Franca, she was awesome
Rajaraman L.
Rajaraman L.
From start to finish seamless work. Franka and team have been wonderful and their team work is commendable. Always approachable and good work ethics makes me recommend this company to all the viewers.
Debbie P.
Debbie P.
Excellent service, highly recommended! Wayne went above and beyond!
Igor P.
Igor P.
I would like to thank Wayne, Sara and all Residential Settlements for a great, very professional job they did for me.
I would highly recommend Wayne and Residential Settlements to all
Ashlee G.
Ashlee G.
Amazing quick service. Very attentive, no question is too silly for these guys. Wayne was an absolute star! and all for settling a property in the goldfields
Greg K.
Greg K.
Professional, great customer focus, and efficient in their work.
Would definitely return to do business. 10/10 in all avenues.
Kerry Floreat😀
Ruth M.
Ruth M.
Very friendly and go out of there way to make the process as easy as possible thanks again
Lacey L.
Lacey L.
residential settlements were a great help during my loan approval process. there were a few hick ups and change of agent, but it all worked out in the end 😁😁🥂🥂
Antony John P.
Antony John P.
Franca was very professional and always available, also fast and efficient. I would definitely recommend her to others.
Mark M.
Mark M.
Great friendly service. Prompt replies for any queries
Marian L.
Marian L.
Thank you sincerely Residential Settlements for commitment to excellence throughout the buying journey. I cannot thank you enough for your support from start to finish. Purchasing a property on your ow.n is extremely daunting, particularly when you’re not from Australia with parents etc to support through the process. Residential Settlements were able to identify quickly that I needed extra support with the process and were at hand throughout the entire experience to answer all of my questions. I found all Staff members to be extremely efficient and patient ... especially when gently reminding me of when I needed to return documents. The communication was first class and delivered through several channels making it impossible not to be informed in the various steps in the process. I would recommend this company to anyone without any hesitation! This company truly goes above and beyond what one would expect to encounter with a settlement agent!
Rob M.
Rob M.
Awesome communication, keeping their clients and stakeholders in the loop at all times throughout the transaction. Highly recommend these guys in settling any sort of property transaction, small or large.
John F.
John F.
Have lost count of number of properties that Residential Settlements have been involved in settling for us.
Noelene and the team at Residential Settlements smoothly and professionally settled our house in Perth while we were living in country WA.
It is the peace of mind knowing that we have a Settlement Agent that has our best interests at heart and not having to worry about the process.
We highly recommend Residential Settlements to anyone needing a settlement agent.
Thank you to all those involved.
Until next time
Warren N.
Warren N.
Awesome service from a very proactive, professional and friendly team. Everything went remarkably smoothly, especially considering we were overseas when documents needed signing and had to rely on Noelene's expertise to guide us through.
In the end it was easy, but I hate to imagine what it would have been like with a less experienced team.
Chad W.
Chad W.
Fantastic service - Chloie went above and beyond to help us with our home purchase at the start of the year, always professional and a pleasure to deal with in person or over the phone.
Sean T.
Sean T.
Best Settlement agents in town. They go above and beyond and always leave my clients satisfied.
Donna C.
Donna C.
Professional service, job done right the first time. Pain free process and will happily use again.
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