By Nikki D’Agostino — Managing Director & Principal, Rezzi Strata
Why Remote Professionals Are One of Rezzi Strata’s Greatest Strengths
We’re incredibly proud to share that Rezzi Strata has been awarded Cloudstaff’s Strata Team of the Year 2025, with our very own Shaikha receiving an individual Real Estate Award for her exceptional contribution to our clients and our business.
For a boutique agency in its first year, this level of recognition is both humbling and energising. But the awards themselves aren’t the story — the people behind them are.
At Rezzi, we’ve always believed that great strata management is built on two things:
- People who genuinely care, and
- Systems that allow them to do their best work
And a big part of that comes from a team structure that is modern, intentional, and focused on delivering value. That’s where our remote professionals come in.
The Value of Remote Professionals — More Than “Support”
There’s a misconception in strata that offshore professionals are simply “admin helpers.”
That belief couldn’t be further from the truth — and frankly, it undervalues an extraordinary global talent pool.
Our remote professionals, engaged through our people partner Cloudstaff, are highly educated, highly experienced, deeply committed individuals who bring specialist skills that strengthen our entire business
At Rezzi, they are:
- Data analysts
- Workflow coordinators
- Client communication specialists
- Process managers
- Documentation and compliance professionals
This is not “extra admin.”
This is expertise.
And it shows — in our service quality, in our speed, in our accuracy, and in the calm, structured experience we can offer owners and councils.
Freeing Strata Managers to Do What They Do Best
One of the biggest pain points in strata management across Australia is capacity.
Strata managers are often:
- drowning in emails
- maintaining competing priorities
- completing paperwork instead of strategic work
- trying to be everywhere at once
But strata management, at its core, is a people and property business, not an inbox management business.
When our remote professionals handle the structured, process-driven components of the role, it frees our strata managers to:
- return calls faster
- give more personalised support
- spend more time onsite
- help councils plan better
- focus on risk, compliance, and governance
- deliver proactive, not reactive, service
Our owners feel the difference.
Our managers feel the difference.
And our results reflect it.
A Team Culture That Spans Countries — and Feels Like Family
What we have at Rezzi is not a transactional offshore model — it’s a deeply connected team culture that happens to span Australia and overseas.
- We celebrate wins together.
- We learn together.
- We solve problems together.
- We treat each other with respect, humour, and genuine care.
Our remote professionals are not “outsourced labour.”
- They are Rezzi people — part of our voice, our service, our client experience, and our culture.
- They bring warmth, intelligence, discipline, and passion to their work.
- They are some of the most dedicated professionals we have ever worked with.
And our recent awards are proof that the industry sees their value as clearly as we do.
Why We’re Proud to Work With Cloudstaff
Cloudstaff is our people-support partner — not an agency, not a contractor farm, but a structured, well-governed organisation that empowers global talent to thrive.
Their training, professionalism, and community culture mean our team members are supported, resourced, and set up for long-term success.
Working with Cloudstaff allows us to:
- recruit world-class talent
- offer stable, meaningful, long-term roles
- maintain strong governance and data security
- invest in learning and development
- scale sustainably
- deliver consistent, high-quality service
It’s one of the best decisions we’ve made as a business.
Changing the Narrative — And Setting a New Standard
There is an outdated narrative in strata that equates “local” with “better” and “offshore” with “cheap support.”
At Rezzi Strata, we challenge that.
Boldly.
Because the truth is:
Excellence isn’t defined by geography.
It’s defined by people.
The future of strata management is hybrid, modern, technology-enabled, and global — and the agencies that thrive will be the ones that embrace this with integrity, structure, and purpose.
Our awards are not just a celebration of achievement.
They are evidence that this model works — and works exceptionally well.
Here’s to the Team Behind the Awards
To our incredible remote professionals:
Thank you for your expertise, your dedication, your heart, and the way you show up for our clients every single day.
To our strata managers and WA team:
Thank you for leading with care, going above and beyond, and choosing excellence even on the hard days.
To Cloudstaff:
Thank you for being a partner in every sense of the word.
And to our owners and councils:
Thank you for trusting us and allowing us to reimagine what great strata management can look like.
This is only the beginning — and we’re excited to continue raising the standard for the entire industry.
